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Summary of reviewsHotel Jar8 Boca - Cerca WTC y plazas comerciales enjoys an enviable location near downtown Boca del Río, making it a highly convenient spot for both business and leisure travelers. Guests consistently praise the hotel's proximity to various attractions such as beaches, shopping centers, nightclubs, supermarkets and a diverse array of dining options. Its strategic location near major roadways and public services, like pharmacies and plazas, enhances accessibility and adds to its overall appeal. The combination of affordable prices, notable amenities, including a pool and spacious, clean rooms often equate to excellent value for money.
The rooms at Hotel Jar8 Boca are frequently lauded for their spaciousness and clean, comfortable atmosphere. Many appreciate the well-equipped facilities, which include conveniences like a breakfast bar, minibar, laundry room and seating. Although the hotel is undergoing remodeling efforts, ongoing issues such as humidity, damp conditions and lack of ventilation persist. Improvements in maintenance and cleanliness are needed to address concerns about worn-out mattresses, broken or absent furniture and dirty linens and walls reported by some guests.
The hotel's cleanliness receives mixed reviews. While the pool area and certain parts of the hotel are noted to be clean and well-maintained, recurrent issues such as dirty bathrooms, stained linens, mold and dampness detract from the overall experience. Daily cleaning service is available, but there’s a clear need for more rigorous attention to thorough cleaning, particularly in the bathrooms.
Staff experience at Hotel Jar8 Boca also varies notably. Many guests commend the attentive, friendly and excellent service provided by the reception, bellboys and other service personnel, enhancing the overall quality of the stay. Unfortunately, some guests encounter unprofessional behavior, rudeness and unhelpfulness from certain staff members, particularly in the afternoons and evenings. This inconsistency significantly impacts guest satisfaction.
The hotel pool is a highlight for many, described as clean, beautiful and inviting. It's a family-friendly feature with ample seating that adds comfort and relaxation to the stay. However, occasional issues such as dirty water, loose tiles, cold temperature, noise at night and limited operating hours are mentioned, indicating room for improvements.
Lastly, the hotel's small parking lot, accommodating only 10 cars, is criticized for poor condition, inadequate lighting and limited space, which could pose challenges for guests with vehicles. Enhancements in this area could further improve the overall guest experience.
Overall, Hotel Jar8 Boca - Cerca WTC y plazas comerciales offers a strategically convenient and comfortable stay, particularly favored for its location and value, though improvements in room maintenance, cleanliness, staff consistency and parking conditions could significantly enhance guest satisfaction. Show more
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Categories
Family Friendly Hotel
Its proximity to the WTC and shopping centers offers convenience for families looking to explore and shop. The hotel provides basic amenities for a comfortable stay.
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Cheap Hotel
Small Hotel
Hotel with Outdoor Pool
Room Types
Deluxe King RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Double Room with Two Double BedsThis air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Guest Reviews
7.7
Good
Location
Hotel Jar8 Boca enjoys an enviable location that garners consistent praise from its guests. Notably close to downtown Boca del Río, visitors appreciate the hotel's proximity to a myriad of attractions including beaches, shopping centers, nightclubs, supermarkets and a diverse array of dining options. Its convenience extends to important event venues like the WTC, making it ideal for both business and leisure travelers.
Accessibility is another standout feature with guests highlighting the hotel's adjacency to major roadways and public services such as pharmacies and plazas. The surroundings are often described as peaceful, adding to the overall appeal. Guests frequently mention the excellent value for money, coupling affordable prices with remarkable amenities like a pool and spacious, clean rooms.
Whether visiting for work or pleasure, the hotel's strategic location offers a practical and comfortable base for exploring the cultural and commercial beauty of the Boca del Río area.
Rooms
Hotel Jar8 Boca receives mixed reviews regarding its rooms, but several positive aspects stand out. Many guests appreciate the spaciousness of the rooms, frequently highlighting this as a notable feature. The facilities are often described as clean, comfortable and well-equipped with some rooms featuring amenities such as a breakfast bar, a minibar, a laundry room and chairs that add convenience.
Despite these positive points, there are recurring issues that detract from the overall experience for some guests. Reports of rooms smelling of humidity, damp conditions and general lack of ventilation are common. Furthermore, several guests have noted the need for better maintenance, pointing out worn-out mattresses, broken or absent furniture and dirty walls and bathrooms. Hygiene issues are also a concern with mentions of rooms being dirty upon arrival, the presence of bugs and questionable housekeeping practices.
Some specific complaints include the absence of certain listed amenities, lack of interior locks on room doors, insufficient hot water and discomfort due to very hard beds. However, it is noted that the hotel is undergoing remodeling, which suggests improvements are being made.
In summary, while the spacious and clean rooms at Hotel Jar8 Boca have potential, ongoing issues with maintenance and hygiene need to be addressed to meet guest expectations fully.
Beds
At Hotel Jar8 Boca, the beds consistently draw criticism from guests with numerous reviews pointing out significant discomfort. Many visitors report that the beds are hard and the mattresses old, often having dips and sunken spots. Several guests mention that mattresses are worn out and equipped with noticeable springs. Additionally, the plastic coverings on mattresses and beds contribute to noise issues, further disrupting sleep. Cleanliness also appears to be an issue, as there are remarks about dirty bedding and linens that do not fully cover the mattresses. While a rare comment noted a very comfortable bed, the predominant consensus is that the beds at Hotel Jar8 Boca leave much to be desired in terms of comfort and quality.
Cleanliness
Hotel Jar8 Boca near WTC and commercial plazas appears to have a mixed reputation regarding cleanliness. While some guests appreciate the clean pool area and describe the general facilities and rooms as clean and spacious, others have noted significant issues. Positive feedback highlights the daily cleaning service and clean environments in certain parts of the hotel. However, recurring complaints include dirty bathrooms, stained linens, worn-out bedding and general neglect in room maintenance. Specifically, guests have mentioned issues such as mold, dampness and dirty toilets. Attention to thorough cleaning, especially in bathrooms, is frequently suggested. There seems to be a disparity between how the exterior and some areas of the hotel might look appealing, but internal cleanliness often leaves much to be desired.
Staff
Hotel Jar8 Boca, located conveniently near the WTC and commercial plazas, garners mixed feedback about its staff. Many guests have had positive experiences, noting that the staff is very attentive, friendly and provides excellent service. The receptionists, in particular, are frequently highlighted for their kindness and understanding. The bellboy and service personnel also receive commendations for their helpfulness and overall good service, contributing to an enjoyable stay for many visitors.
However, some reviews reveal significant issues with the staff's professionalism and demeanor. Instances of rudeness, unhelpfulness and unprofessional behavior at the reception desk are mentioned with several guests describing their interactions as disrespectful and indifferent. Afternoon and evening staff, in particular, appear to have generated more negative feedback, including reluctance to assist with luggage and overall poor treatment of guests.
Overall, the experience with the hotel staff seems to vary greatly depending on the time of day and individual personnel, resulting in inconsistent service quality.
Pool
Hotel Jar8 Boca boasts a very clean, inviting pool area that families find particularly enjoyable. It's well-maintained and features ample seating, making relaxation easy for everyone. Many guests have described the pool as beautiful and nice, providing a pleasant environment for both adults and children to unwind. Besides being aesthetically pleasing, the pool is conveniently located, adding to the overall comfort of the stay.
However, some reviews point out a few drawbacks. Issues such as dirty water, loose tiles and occasional maintenance needs have been mentioned. Additionally, the pool's temperature can be quite cold, which might be less comfortable for some guests. Noise at night and limited operating hours are also noted concerns, alongside occasional closures due to repairs.
Despite these issues, the majority of guests appreciate the cleanliness and comfort of the pool, highlighting it as a significant feature of the hotel experience. For those looking to refresh after a long trip, the pool at Hotel Jar8 Boca remains a popular choice.
Parking
Hotel Jar8 Boca - Cerca WTC y plazas comerciales features a small parking lot with limited spaces, accommodating only up to 10 cars. Guests have mentioned that the parking area is in poor condition and inadequately lit, which could pose challenges for those with vehicles. Additionally, there have been comments about the parking lot being insufficient for the hotel's needs and some guests felt that more information about parking spots should be provided. Aspects such as deterioration and functionality issues have also been noted, indicating that improvements to the parking situation may enhance the overall guest experience.
Yes, Hotel Jar8 Boca -Cerca WTC y plazas comerciales- has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Jar8 Boca -Cerca WTC y plazas comerciales-.
No, Hotel Jar8 Boca -Cerca WTC y plazas comerciales- doesn't allow dogs.
Yes, parking facilities are available at Hotel Jar8 Boca -Cerca WTC y plazas comerciales-.
No, Hotel Jar8 Boca -Cerca WTC y plazas comerciales- doesn't have a gym.