Veracruz19.19854500,
-96.12988600,
Cap De Fragata Pedro Sainz De Baranda S/n Fraccionamiento Faros(Show on Map)
8.5
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Mar y Tierra garners extensive praise for its prime location with many guests appreciating its central position close to the beach, boardwalk, city center and various attractions. The beautiful views of the sea and harbor, particularly from the pool area and upper floors, add to the hotel's appeal. Accessibility to restaurants, the craft market and popular tourist spots further enhances the convenience and enjoyment of the stay.
Breakfast at the hotel receives mixed reviews but leans positively. Guests frequently commend the breakfast buffet for its delicious food, excellent service and stunning views. However, there are occasional mentions of a limited variety and some dissatisfaction with the buffet's consistency, suggesting areas for improvement.
Dinner experiences also vary with some guests praising the quality, flavor and reasonable prices of the food, along with attentive service. Conversely, there are criticisms about the lack of variety and inconsistent quality, reflecting a need for improvement in both areas.
Rooms at Hotel Mar y Tierra often receive positive feedback for being spacious, cozy and offering stunning views, especially those facing the sea. Cleanliness is another noted positive with many guests finding the rooms well-maintained. However, issues such as lack of ventilation, musty smells, noise levels and dated decor are mentioned, indicating some areas that could be enhanced.
Cleanliness overall receives mixed reviews. While many guests commend the hotel's clean and comfortable environment, there are notable concerns about inconsistent housekeeping and specific cleanliness lapses, such as dirty floors and occasional pests.
The staff consistently earn high praise for their friendliness, attentiveness and helpfulness. Guests frequently highlight the excellent service provided by all staff members, emphasizing their dedication to ensuring a pleasant experience.
The Wi-Fi service at the hotel is reported to have issues with many guests experiencing weak or unstable signals. While some find the internet service satisfactory, there is a significant number of guests who find it unreliable, suggesting room for improvement in this area.
The pool area is a major attraction due to its panoramic views and clean environment. However, it is frequently noted as small and often crowded with some guests suggesting extended hours and more flexibility in usage.
Proximity to the beach is another highlight, allowing guests to enjoy both the seaside and urban attractions easily. The location's convenience enhances the overall appeal of the hotel.
Parking, however, poses challenges with guests noting the lack of a designated parking area and slow valet service. The parking lot's distance and the need to park on the street raise safety concerns and inconvenience.
Hotel Mar y Tierra is a great choice for family vacations, offering budget-friendly accommodation with a family-friendly atmosphere. Spacious rooms and kid-friendly amenities are highlighted, along with the excellent service and enjoyable pool area. The hotel provides a secure environment, adding to its appeal for families.
The comfort of the beds receives mixed reviews with some guests finding the mattresses and pillows uncomfortable. Issues with the size and condition of the beds are mentioned, suggesting that improvements in this area could enhance guest satisfaction.
Overall, Hotel Mar y Tierra provides a pleasant stay with its central location, friendly staff and appealing amenities. While there are areas that could be improved, such as the breakfast variety, room ventilation, Wi-Fi service and parking convenience, the hotel's strengths make it a favorable choice for many travelers. Show more
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Categories
Hotel near The Beach
This hotel offers a beachfront location.
Dog Friendly Hotel
This hotel is a pet-friendly option. It is close to Zocalo, and has good location for exploring with pets.
Hotel with Swimming Pool
The hotel features a rooftop pool, providing scenic views while swimming. It offers a unique experience compared to standard pool facilities.
Rooftop Pool Panoramic View Pool Outdoor Pool
Hotel with Parking
Located in Veracruz, this hotel is likely to offer parking facilities to accommodate guests arriving by car.
Cheap Hotel
Situated in Veracruz, Hotel Mar y Tierra provides affordable accommodation near the coast. Its location offers a blend of accessibility to both the city and beach areas, making it a practical choice for budget travelers.
Accessible Hotel
This hotel offers thoughtfully equipped wheelchair accessible rooms. There are no noticeable steps that might hinder movement throughout the property. Its central location is easily navigable.
3-Star Hotel
This hotel offers a rooftop pool and comfortable rooms with free Wi-Fi. Each room is decorated with light colors, floral design, and tile floors. All rooms have air conditioning and cable TV. The location is excellent.
Hotel with Outdoor Pool
Featuring an outdoor pool and a rooftop pool with panoramic city views, this beachfront hotel also offers a poolside bar.
Family Friendly Hotel
Business Hotel
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
Room Types
Standard Twin RoomThese rooms have simple traditional décor. Some have a balcony, subject to availability. Rooms are air conditioned and have a cable TV and private bathroom.
Triple Room with Three Double Beds These spacious rooms have 2 separate bedrooms and a seating area. They are air conditioned and have cable TV and a private bathroom. Some have sea views, subject to availability.
Standard Room InteriorThis double room has air conditioning.
Superior Twin RoomThis air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Superior King RoomThis ample rooms have a minimalistic décor and include a coffee maker, a 32-inch LED TV and electronic lock.
Superior RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Quadruple RoomProviding free toiletries, this quadruple room includes a private bathroom with a walk-in shower. The spacious air-conditioned quadruple room provides a flat-screen TV with cable channels, a coffee machine, a wardrobe, a safe deposit box as well as city views. The unit offers 4 beds.
Economy Twin RoomThis air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Guest Reviews
8.5
Very Good
Location
Hotel Mar y Tierra is praised overwhelmingly for its excellent and convenient location. Guests repeatedly emphasize the hotel's central position, which offers close proximity to a range of attractions. The beach, boardwalk, city center, aquarium and various historic sites are all within walking distance, making it an ideal base for exploring the area. Many reviews highlight the beautiful views of the sea and harbor, especially from the pool area and upper floors. Guests also appreciate the ease of access to restaurants, the craft market and popular tourist spots. The hotel's prime location, combined with good service and cleanliness, ensures a pleasant stay in Veracruz.
Breakfast
Hotel Mar y Tierra offers a breakfast experience that has garnered mixed reviews from its guests. Many travelers have praised the breakfast buffet for its delicious food and excellent service, often highlighting the excellent views and convenient location of the restaurant. Guests frequently mentioned the taste and affordability of the breakfast with several describing it as very delicious, rich and even amazing at times. The service provided by the staff has also been commended for being attentive and professional.
However, some guests have noted areas for improvement. A recurring theme is the lack of variety in the breakfast buffet with several diners wishing for more options, including vegetables or salads. A few reviews mentioned that the buffet menu did not always match the advertisements, leading to some disappointment. Some found the price of the breakfast buffet to be excessive, particularly given the limited selection and occasional quality issues.
Despite the occasional criticism, the overall sentiment leans positively, especially for those who appreciate a good breakfast to start their day. With its beautiful views and generally good food, Hotel Mar y Tierra's breakfast remains a notable part of the guest experience, even if it leaves a bit of room for improvement.
Dinner
Hotel Mar y Tierra offers a mixed dining experience that has received varying feedback from its guests. Some visitors had delightful culinary experiences with food praised for its quality, flavor and reasonable prices. These positive reviews highlight attentive staff, excellent service and delicious dishes that left guests satisfied.
However, not all feedback is favorable. Several reviews noted the buffet's lack of variety and emphasized that the food often lacked flavor. Some guests found the buffet expensive and the quality inconsistent. The restaurant's coffee and juices were particularly criticized for their poor taste. In addition, some guests encountered issues with the restaurant's service with reports of cold meals and canned soups being served.
While some diners enjoyed their meals, others felt the food fell short of expectations, reflecting a need for improvement in both flavor and service consistency. Despite the mixed reviews, the restaurant has its moments of excellence, suggesting it can provide a pleasing dining experience when the stars align.
Rooms
Hotel Mar y Tierra offers a mix of experiences when it comes to its rooms, leaning more positively for some guests. Many rooms are highlighted for being spacious, cozy and comfortable, equipped with all necessary amenities. The views from certain rooms, especially those facing the sea, are particularly praised for being stunning and adding to the overall comfort of the stay. Cleanliness is another noted positive aspect with numerous reviews mentioning well-maintained and clean rooms.
On the downside, a recurring issue is the lack of ventilation and natural light in some rooms, leading to reports of musty smells and humidity. The size of the rooms can be hit or miss with several guests finding them smaller than expected. Noise levels from both the air conditioning and the corridors can disturb the tranquility. Complaints about dated decor and occasional maintenance issues, such as malfunctioning climate control and bathroom fixtures, add to the less favorable feedback.
Despite these drawbacks, the location of the hotel is consistently praised, being close to various attractions, which enhances the overall appeal. Some guests have also commended the friendliness of staff and the easy access to the pool area. Even though there are mixed reviews, focusing on room selection might be key to a more satisfying stay at Hotel Mar y Tierra.
Beds
Hotel Mar y Tierra receives mixed reviews regarding the comfort of its beds. While many guests appreciate the presence of comfortable mattresses and pillows, there are frequent mentions of beds that are either too hard or too soft, which has affected the quality of rest for some. A considerable number of reviews indicate that the mattresses are worn out, sagging or generally uncomfortable. Some guests also noted that the pillows were hard or even had an unpleasant odor.
The size of the beds seemed to be an issue with some guests expecting larger options, as the double beds are reportedly smaller than standard sizes. Although there are mentions of the bedding feeling rough or incomplete, such as missing blankets or bedspreads that are hard and itchy, a consistent aspect is the cleanliness and overall good service provided by the hotel. For those prioritizing a comfortable night's rest, it’s advisable to consider these factors when booking at Hotel Mar y Tierra.
Cleanliness
Hotel Mar y Tierra garners mixed reviews regarding its cleanliness. Many guests commend the hotel for its clean and comfortable environment with terms like "exceptionally clean," "spotless premises," and "immaculately clean" frequently used. Clean and spacious rooms, well-maintained facilities and general tidiness contribute positively to the guest experience.
However, there are notable concerns. Some reviews highlight issues such as finding large cockroaches, mold and dusty or dirty areas. Specific complaints about dirty floors, inadequate cleaning of glasses and coffee makers and persistent bad smells in some rooms suggest inconsistencies in housekeeping. Additionally, the pool area and some hallways have been described as dirty.
Despite these issues, many guests still find the overall cleanliness good, especially when considering the comfort and ambiance of the hotel. Friendly and attentive cleaning staff often receive praise, balancing out some of the negative comments.
In summary, while Hotel Mar y Tierra boasts a predominantly clean and comfortable atmosphere with commendable service, it can benefit from addressing specific cleanliness lapses to ensure a consistently positive guest experience.
Staff
At Hotel Mar y Tierra, the staff receive top marks for their consistent friendliness, attentiveness and helpfulness. Guests frequently highlight the excellent service delivered across various roles - from the bellboys and receptionists to the waiters and housekeeping staff. Many note how staff members went above and beyond, returning lost items, handling special requests promptly and providing attentive, warm care throughout their stay.
Positive interactions with hotel staff are a common theme with many emphasizing the staff's dedication to ensuring a pleasant experience. The security team is also commended for their professionalism and the restaurant staff for their courteous service.
While the overall feedback is overwhelmingly positive, a few guests did mention areas needing improvement, such as some receptionists' attitudes and the cleaning thoroughness. Despite these isolated instances, the general consensus underscores the hotel's strength in creating a welcoming and accommodating environment.
Hotel Mar y Tierra stands out for its commitment to providing excellent service through a team that is consistently described as friendly, attentive and eager to assist, contributing greatly to the guests' enjoyable stays.
Wi-Fi
Hotel Mar y Tierra offers a coveted location that many guests love, whether they are staying for vacation or business. Despite its appeal, many visitors have reported issues with the Wi-Fi. While some have found the internet service to be superb or very good, many others experienced connectivity problems. Commonly mentioned issues include weak or unstable signals, especially in certain rooms like 218, where it often failed to reach. The Wi-Fi was described as super fast by a few, but a significant number of guests found it unreliable, slow or completely unavailable in their rooms. While the hotel has its strengths, enhancing the Wi-Fi service could significantly improve the overall guest experience.
Pool
Hotel Mar y Tierra's pool area receives significant attention from guests, primarily for its panoramic views of the ocean and city, clean environment and overall pleasant atmosphere. Many visitors highlight the pool as a major attraction, appreciating its cleanliness and the beautiful scenery it offers from the rooftop location.
However, the pool's size frequently appears as a point of critique with many guests noting that it is small and can become quite crowded. Restrictions on pool usage, including limited time slots and early closing hours, also draw mixed reactions with several reviews suggesting more flexibility and extended hours.
While the water temperature is generally described as cold, clean water and well-maintained conditions are praised. Still, there are occasional mentions of maintenance issues and cleanliness concerns with isolated reports of the pool being dirty or not in service.
Overall, Hotel Mar y Tierra's pool is a high point for its views and cleanliness but would benefit from addressing space, usage restrictions and temperature consistency to enhance guest satisfaction.
Beach
Nestled conveniently near a vibrant boardwalk, Hotel Mar y Tierra boasts a prime location for beach enthusiasts. Guests frequently highlight the hotel's close proximity to the beach and downtown, making it easy to stroll to the sandy shores as well as the bustling city center. This advantageous spot allows visitors to enjoy both the serene seaside and the lively urban attractions, including numerous restaurants. While there are some mixed opinions about the exact distance to the beach, the prevailing sentiment underscores the convenience and accessibility to the ocean, adding to the overall appeal of the hotel’s location.
Parking
Hotel Mar y Tierra guests have consistently pointed out issues regarding parking. One of the primary concerns is the absence of a designated parking area within the hotel premises, necessitating guests to park elsewhere. Valet parking is available, but the service has been described as slow and, at times, inconvenient, especially with added complications due to Covid-19. The parking lot is typically two blocks away, which some find impractical and there are reports of having to leave vehicles on the street, raising safety concerns. Additionally, some guests have experienced noise disturbances from traffic and taxi drivers in the vicinity. The overall sentiment suggests a need for better supervision and practical solutions to enhance the parking situation for a more seamless experience.
Family
Hotel Mar y Tierra stands out as a budget-friendly destination perfect for family getaways. Regular visitors commend the consistently excellent service and the friendliness of the staff, making families feel very welcome. Guests praise the delicious food and fantastic service in the restaurant and note that the hotel maintains a very family-friendly atmosphere, particularly emphasizing the enjoyment of the family-friendly pool where both adults and children can have fun.
The hotel boasts spacious, comfortable rooms suitable for families and its ideal location only adds to their appeal. Reviews highlight a number of kid-friendly amenities, ensuring that young guests have plenty of activities to keep them entertained. Specific mentions include a memorable birthday celebration for a grandson and the broad general consensus that children loved the facilities, especially the swimming pool.
For families looking for safety and convenience, Hotel Mar y Tierra is noted for its secure environment. Babysitting services are also available, adding an extra layer of convenience for families with young children. While there is room for improvement in some areas, such as providing a child’s pack in the rooms, the overall reception has been highly positive, making it a strong option for family vacations.
With a comfortable family setting, ample suitcases are accommodated easily and large family gatherings are well-catered for. The hotel strives to deliver an overall enjoyable experience, encouraging multiple return visits from satisfied families who find the hotel's mix of friendly service and child-centric amenities an appealing choice for holidays.
3 Star
Hotel Mar y Tierra provides an overall pleasant experience that meets the expectations of a three-star hotel. Guests appreciate its quality-price balance and good facilities for its category. The hotel boasts a central location, making it convenient for visitors and is praised for its spacious rooms with pleasant views. The friendly and attentive staff enhance guests' stays with specific commendations for the food and drink service by the pool.
The embroidered linens surpass typical three-star offerings and the hotel consistently delivers good value for money. Despite some feedback about less-than-perfect cleanliness, slow elevators and uncomfortable beds, many guests find the hotel satisfactory for short stays.
While improvements in the WiFi signal have been noted, the pool's availability and general cleanliness could use some attention. Overall, Hotel Mar y Tierra aligns well with its star rating, providing affordable accommodation and a generally positive experience for budget-conscious travelers.
Accessible
Hotel Mar y Tierra earns positive remarks for its accessibility features, making it an excellent choice for guests with disabilities. The hotel's facilities are notably accessible, ensuring that navigation is wheelchair-friendly with ramps at all main entrances and exits, along with elevators serving higher floors. Wheelchair accessible rooms are thoughtfully equipped to accommodate disabled guests and there are no noticeable steps that might hinder movement.
Guests also appreciate the hotel's prime location, described as very central and walkable. It is situated right on the boardwalk with easy access to shops and transportation options nearby. The convenience extends to older guests, who find the location comfortable and easily navigable. The upkeep of sanitation standards adds to the overall positive experience, making it a favored choice for those seeking both comfort and accessibility.
Outdoor Pool
Hotel Mar y Tierra's outdoor pool has garnered mixed reviews with guests frequently noting its highlights and areas for improvement. The rooftop pool is praised for its spectacular view and cozy ambiance, making it a standout feature of the property. It's often described as very nice and affordable with many enjoying its warm water and overall fantastic setting.
However, the pool area has some limitations. Extra towels are not easily available and there are reports of restrictive pool usage policies, including limited hours and an hour limit per guest. Cleanliness is occasionally a concern with some guests mentioning the need for better hygiene practices, such as not allowing entry with clothes and babies.
Service to the pool area receives commendations, though a few reviews suggest that the pool could be in better condition. Overall, while the pool offers a pleasant experience with excellent views, the hotel could enhance guest satisfaction by addressing the noted restrictions and cleanliness issues.
Dog Friendly
Hotel Mar y Tierra is positioned as pet-friendly, but it appears there are significant limitations and mixed experiences. They do accept puppies and some guests have been able to stay with their small dogs, which is an advantage for those traveling with pets. However, there is only one room designated for guests with pets, located on the 1st floor. The hotel makes their pet policy clear in advance, setting specific rules to manage expectations. Despite these efforts, some guests have felt unwelcome and inconvenienced, suggesting there may be room for improvement in the way the hotel accommodates and treats guests with pets. Potential visitors should be prepared and aware of these constraints to ensure a comfortable stay.
Yes, Hotel Mar y Tierra has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Hotel Mar y Tierra.
Yes, Hotel Mar y Tierra welcomes dogs.
Yes, parking facilities are available at Hotel Mar y Tierra.