Nu Hotel

Veracruz 19.17892600, -96.13290800 , Avenida La Fragua 1066 Entre Tuero Molina Y Orizaba, Colonia Zaragoza (Show on Map)
8.7
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsNu Hotel is highly appreciated for its excellent location, especially by bus travelers due to its close proximity to the ADO bus terminal. Guests find the area clean, safe and tranquil with easy access to various local amenities including restaurants, pharmacies and convenience stores. The hotel's central position also ensures simple transportation links to other parts of Veracruz, making it a convenient choice for those exploring the city.

The hotel's breakfast consistently receives high praise for its quality, taste and variety. Guests highlight the attentive service, generous portions and the inclusion of local Veracruz-style options, making the dining experience satisfying and economical. Despite occasional mentions of cold servings, the general consensus is positive.

The dinner at Nu Hotel also garners commendable reviews for the delicious and well-prepared food, served in generous portions at reasonable prices. Although there were some criticisms regarding service delays and food conditions, the overall dining experience remains positive, particularly due to the excellent service and variety of healthy, tasty options.

Rooms at Nu Hotel are noted for their cleanliness, modern decor and comfort. Guests appreciate the spaciousness and amenities like Smart TVs and good air-conditioning, although some mentioned issues such as poor lighting and occasional musty smells. Early check-in and luggage storage are additional conveniences. While there were a few inconsistencies in replacing amenities, the overall cleanliness and comfort in rooms, complemented by privacy and sound-proofing, stand out.

The staff at Nu Hotel are frequently commended for their friendliness and attentiveness. Guests note the exceptional service, particularly from the reception and cleaning crews, despite some isolated instances of less-than-ideal interactions. The professionalism and courtesy of the staff significantly enhance the overall guest experience.

Cleanliness is a high point with the hotel being frequently described as spotlessly clean. Regular cleaning and the attentiveness of the staff ensure a consistently pleasant environment. Despite a few mentions of neglected areas like hallways and elevators, the hotel's reputation for cleanliness remains strong.

The WiFi service receives mixed reviews with many guests praising the reliable signal and speed, although some experienced intermittent issues.

The pool is noted for its small size and high chlorine levels, making it more suitable for children or brief relaxation rather than extensive swimming. Although some guests found it clean and at a good temperature, others highlighted issues with cleanliness and maintenance.

Beds at Nu Hotel receive mixed feedback with many guests finding them very comfortable, though some reported issues with mattress quality and noise. Nonetheless, the comfort of the beds generally contributes positively to the stay.

Finally, Nu Hotel is considered a practical and economical choice, offering comfort, cleanliness and valuable amenities. It is recommended for its balance of services and affordability, meeting the expectations of a three-star hotel.
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Categories
Dog Friendly Hotel
This hotel is located near Acuario de Veracruz. It offers accommodation for pets.

3-Star Hotel
Located in Veracruz, this hotel offers comfortable accommodations and essential amenities. It's a good option for travelers seeking a convenient stay.

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Cheap Hotel

Hotel with Outdoor Pool

Room Types
Double Room with Two Double Beds Offering a flat-screen cable TV, this air -conditioned room may have either 1 double or 2 double beds. The bathroom is private and features a shower.

Standard Double Room This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

King Room This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Guest Reviews
8.7
Very Good
Location
Nu Hotel boasts an excellent location, particularly appreciated by bus travelers due to its proximity to the ADO bus terminal—practically right across the street. This makes it highly convenient for those arriving or departing by bus. Guests frequently highlight the area's cleanliness, safety and tranquility.

The hotel's central position also provides easy access to various points of interest. It's close to nice restaurants, pharmacies and convenience stores like Oxxo. For those looking to explore Veracruz, there are simple transportation links to the city center and the Malecón. Although some guests noted the surrounding area isn't the most picturesque, it's considered acceptable and functional.

Additionally, the hotel is well-connected with taxis available for quick access to any part of the port of Veracruz. Some visitors felt the area around the hotel needed a bit more security, particularly for parking, but overall the convenience outweighs these concerns.

The establishment is known for its cleanliness and good facilities with spacious rooms and excellent staff service. This blend of accessibility, comfort and attentive service makes Nu Hotel a favored choice for travelers seeking convenience and good value.

Breakfast
Visitors of Nu Hotel have consistently praised the breakfast experience, highlighting the quality, taste and variety of the offerings. Guests describe the food as very tasty and freshly prepared with some noting the Veracruz-style options that add local flavor to the meal. The service in the dining room receives high marks with staff being attentive and ensuring a pleasant dining experience. The portion sizes are generous and reasonably priced, making it a satisfying and economical choice for guests. The breakfast menu is varied, providing enough options to cater to different preferences. While there have been mentions of breakfast being served cold on occasion, the overall consensus reflects a positive dining experience with delicious and well-prepared food.

Dinner
Nu Hotel's dining experience has garnered mixed reviews from its guests, but the overall sentiment is highly positive, particularly regarding the quality and value of the food. Guests frequently praised the quality, describing it as delicious, well-prepared and served in generous portions. The restaurant's offerings were noted to be both healthy and tasty with several guests appreciating the variety and affordability.

Additionally, the restaurant's service was commended for being excellent, contributing to a positive dining experience for many. However, there were a few criticisms regarding delayed and cold dinner service and less-than-ideal conditions of some food items, such as tough meat. Despite occasional lapses in service, the consistent mention of delicious food and reasonable prices highlights the overall satisfaction with the hotel's dining options.

Rooms
Nu Hotel offers a fairly positive experience for its guests, particularly highlighted by the consistently clean and comfortable rooms. The rooms are noted for their modern decor and cleanliness, providing a pleasant environment for short stays. Guests appreciate the spaciousness of some rooms while others mention the smaller size but still find them comfortable. The availability of modern amenities such as Smart TVs and good air-conditioning adds to the convenience, making the rooms feel contemporary and well-equipped.

Many visitors were pleased to check-in early, storing their luggage in advance, which is a helpful feature for those arriving ahead of schedule. The comfort of the beds and the overall room service have been commended, although some reported inconsistencies with replenishing amenities like water bottles and toiletries. Despite some remarks about poor lighting and occasional musty smells, the cleanliness of both rooms and bathrooms is a recurring point of praise.

Privacy and sound-proofing are additional perks, ensuring a peaceful stay free from external noise. The hotel's close proximity to Veracruz Bus Station is another advantage, making it a convenient choice for travelers. Reviews generally point out that the value for the price is good with the facilities meeting their expectations.

Staff service is generally well-regarded with many guests noting the friendliness and efficiency of the workers. While the pool might be on the smaller side, it remains a cozy touch for relaxation. Overall, Nu Hotel offers a comfortable and modern stay with essential amenities and a welcoming atmosphere, despite a few minor drawbacks.

Beds
Nu Hotel has garnered mixed reviews regarding the comfort of its beds, though the feedback leans toward the positive side. Many guests have found the beds to be very comfortable with descriptions like "comfortable everything" and "very comfy" frequently mentioned. Words such as "excellent" and "pleasant" also highlight the high satisfaction of certain visitors. Additionally, the pillows have generally been praised as comfortable with some visitors appreciating their softness.

However, not all guests were as pleased with their sleeping arrangements. Several noted that the mattresses were either very old, hard or somewhat hard, although not uncomfortable in all cases. This indicates that there might be inconsistencies in the quality of the mattresses across different rooms. A few visitors also mentioned that the pillows were hard and that the headboards could be noisy.

Overall, while many guests enjoyed the comfort of the beds and pillows at Nu Hotel, there are some issues with mattress quality and noise that may need to be addressed to ensure a consistently pleasant stay for all guests.

Cleanliness
Nu Hotel is consistently praised for its impeccable cleanliness. Guests repeatedly mention that the rooms are clean, comfortable and well-maintained. The modern facilities and attention to hygiene stand out as significant highlights. The hotel is described as spotlessly clean and super clean with cleanliness being a top attribute noted by visitors.

The friendly and attentive staff further enhance the cleanliness experience with many reviews specifically pointing out the excellent service in addition to the clean environment. Regular cleaning and upkeep ensure that rooms and facilities always meet high standards, contributing to a pleasant stay.

While most reviews focus on the positive aspects, a few guests noted areas for improvement, such as occasional neglect in hallways and elevators and instances of unclean sheets. Despite these occasional hiccups, the hotel’s overall reputation for cleanliness and comfort remains strong, making it a reliable choice for travelers prioritizing hygiene and good service.

Staff
At Nu Hotel, guest experiences highlight the exceptional service provided by the staff. Reviews frequently commend the friendliness and attentiveness of the employees, particularly at the reception and among the cleaning crews. Guests note the excellent treatment and professional demeanor displayed by the staff, ensuring a welcoming and supportive environment from arrival to departure.

There are occasional remarks about the reception staff lacking warmth, but these are the exceptions rather than the rule. The majority of guests emphasize the courteous and helpful nature of the team, making special mentions of the bellboys, restaurant personnel and even security staff.

Service quality is uniformly praised with many guests describing the assistance as first-class and professional. The consistent cleanliness of the facilities further enhances the overall positive impression. Despite isolated instances of less-than-ideal interactions, the predominant feedback paints a picture of a hotel with a dedicated, friendly and efficient team, committed to providing an excellent stay for its visitors.

Wi-Fi
The WiFi at Nu Hotel has garnered mixed reviews from guests with many highlighting its positive aspects. Several visitors praised the good internet reception and the reliable signal and speed. Guests mentioned being pleased with the internet quality and performance, especially noting the satisfactory speed. However, some guests experienced intermittent issues, indicating occasional slow connections and weak signals. Despite these occasional disruptions, the overall feedback leaned more towards a favorable experience with the hotel's internet services.

Pool
Guests of Nu Hotel frequently note the pool's small size, repeatedly describing it as more suitable for children or even akin to a wading pool rather than a typical swimming pool. Additionally, many reviews mention the excessive use of chlorine, leading to a strong smell and discomfort for some. While some found the pool to be at a good temperature and clean, others observed issues with cleanliness, such as loose tiles and debris like hair.

The pool area includes amenities like triple sheets placed poolside and is located near the lobby, providing convenient access. A common suggestion from guests is to extend the pool service hours beyond the current closing time of 8 pm. Despite its drawbacks, a few reviewers still found the pool to be nice and functional for their needs. Overall, the pool seems to offer a mixed experience with particular areas needing improvement to enhance guest satisfaction.

3 Star
Nu Hotel offers a commendable price-performance ratio, making it a practical and comfortable choice for many travelers. Guests appreciate the beautiful facilities that are both economical and accommodating, especially for families seeking comfort. The hotel is consistently described as clean and private with a three-star rating that meets expectations for value. The breakfast is noted as reasonably priced, further enhancing the overall value. In summary, Nu Hotel is recommended for its good balance of comfort, services and affordability.

Outdoor Pool
Nu Hotel features an outdoor pool that, while small in size, offers a pleasant area for relaxation. Despite its limited dimensions, some guests have appreciated the pool area overall. However, several visitors have noted that the pool is often colder than expected and contains a high amount of chlorine. Those considering a visit should be aware that the pool appears smaller in person compared to photos.


Yes, Nu Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Nu Hotel.

Yes, Nu Hotel welcomes dogs.

No, parking facilities aren't available at Nu Hotel.

No, Nu Hotel doesn't have a gym.

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