ARCOTEL Donauzentrum Wien

Vienna 48.24264200, 16.43568600 , Wagramer Strasse 83-85 (Show on Map)
8.6
Very Good


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Summary of reviewsThe ARCOTEL Donauzentrum Wien receives high praise for its strategic and convenient location, easily accessible via public transportation, which enables guests to reach Vienna's city center in around 10 minutes. Situated near the Donauzentrum shopping center, it offers immediate access to various shops, restaurants and grocery stores. The hotel's proximity to the Danube River and Alte Donau further enhances its appeal as a base for exploring both urban and natural attractions. Guests find the tranquil yet central setting ideal for combining sightseeing with shopping and relaxation.

Breakfast at the hotel is generally well-received with guests appreciating the extensive and varied buffet offering a diverse range of hot and cold foods, including vegan options. Despite minor issues like occasional overcrowding and slow restocking, the overall sentiments lean towards a rich and delicious breakfast experience that adds value to the stay.

The rooms are lauded for their modern design, cleanliness and spaciousness. Guests highlight comfortable beds and quiet, soundproof interiors, which contribute to a restful stay. While there are minor critiques regarding the absence of certain amenities like coffee machines or fridges, the general consensus is that the rooms offer a comfortable, clean and modern environment.

Cleanliness is a standout feature at ARCOTEL Donauzentrum Wien with the hotel maintaining high standards across rooms and common areas. Guests commend the diligent housekeeping service and the fresh, pleasant ambiance throughout the property.

The staff's friendliness and helpfulness enhance the overall guest experience. The reception team, in particular, is noted for their professional and attentive service, contributing to a welcoming atmosphere. While there are occasionally minor delays in services like breakfast refills, the staff's overall positive demeanor ensures a pleasant stay.

Free Wi-Fi at the hotel is mostly reliable and fast, although there are occasional connectivity issues, particularly in some rooms. Generally, the internet service is appreciated for its stable and strong signal, especially in common areas.

Parking at the hotel is convenient and features covered garage options, though it comes at a high daily cost and space can be limited and tight. Despite this, the availability of nearby free parking on weekends offers some flexibility.

The beds receive largely favorable reviews for their comfort and quality, though there are isolated complaints about mattresses being too hard or soft and issues with bed separation. Overall, the bedding contributes positively to the hotel's comfort levels.

The hotel's four-star rating is a point of contention among guests. While cleanliness and comfort receive positive mentions, some feel that certain amenities and services fall short of four-star expectations. However, the hotel's excellent location and service mitigate some of these concerns.

For business travelers, ARCOTEL Donauzentrum Wien is highly recommended due to its accessible location, business-friendly amenities and overall value. The hotel provides well-equipped office spaces and conference rooms, making it ideal for meetings and business use.

The accessibility features at the hotel are highly appreciated, particularly the wheelchair-accessible rooms and wide corridors that facilitate easy movement. The hotel's proximity to public transport further enhances its accessibility credentials.

Overall, ARCOTEL Donauzentrum Wien is regarded as a superb choice for both tourists and business travelers, offering a well-rounded experience highlighted by its prime location, cleanliness and friendly service.
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Categories
Business Hotel
ARCOTEL Donauzentrum Wien offers a convenient location and amenities for business travelers. Its facilities cater to various business needs.

Hotel with Parking
Located in Vienna, near the Donauzentrum shopping center, this hotel offers parking and easy access to retail and entertainment. Its location is ideal for shoppers and city explorers.

EV charging stations  


Hotel with EV Charging Stations
This ARCOTEL location in Vienna provides EV charging stations for guests.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Dog Friendly Hotel

Romantic Hotel

Accessible Hotel

4-Star Hotel

Room Types
Comfort Double Room Air-conditioned room with a 40-inch flat-screen Smart TV with Apple Airplay and Miracast, and an open-plan bathroom.

Suite This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.

King Room The double room provides a safe deposit box, a carpeted floor, as well as a private bathroom boasting a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

Guest Reviews
8.6
Very Good
Location
Located near the edge of Vienna, ARCOTEL Donauzentrum Wien boasts a prime location with exceptional transport connectivity. The hotel is just steps away from the U1 Kagran subway station, allowing guests to reach the city center in approximately 10 minutes and catch a direct bus to the airport in about 40 minutes. The convenience of public transportation, including buses and trams, facilitates easy exploration of Vienna's main attractions.

The hotel's proximity to the Donauzentrum shopping center is highlighted in numerous reviews, providing immediate access to a variety of shops, restaurants and grocery stores. This strategic advantage makes it an ideal choice for those looking to combine sightseeing with shopping excursions.

Guests also appreciate the tranquil yet central setting, which ensures a quiet stay while being within minutes of the vibrant city life. The hotel's connection to significant landmarks, such as the Danube River and Alte Donau, makes it a perfect base for travelers wanting to explore both natural and urban landscapes.

Overall, ARCOTEL Donauzentrum Wien is praised for its optimal location, cleanliness and accessibility, making it a superb choice for both tourists and business travelers.

Breakfast
The breakfast at ARCOTEL Donauzentrum Wien generally receives high praise from guests with many highlighting a diverse and plentiful selection of food. Phrases like "rich breakfast," "plentiful and delicious," and "breakfast was very good" are frequently mentioned. Numerous reviews commend the extensive and varied buffet, which offers a wide range of hot and cold foods, including vegan options. Guests also appreciate the quality and freshness of the offerings with specific mentions of fresh fruit, pastries and a variety of beverages.

However, some reviewers note a few shortcomings. Issues such as long lines at the coffee machine, overcrowded breakfast rooms and occasional delays in restocking the buffet were mentioned. A small number of reviews describe the breakfast as mediocre or average with limited choices and quality not meeting expectations for a 4-star hotel.

Overall, while there are a few areas for improvement, the majority of guests seem to be satisfied with the breakfast experience, describing it as rich, delicious and well worth the value. The positive feedback on both the selection and quality of breakfast suggests that it is one of the strong points of a stay at ARCOTEL Donauzentrum Wien.

Rooms
The rooms at ARCOTEL Donauzentrum Wien have garnered high praise from guests, particularly for their cleanliness, modern design and spaciousness. Numerous reviews highlight that the rooms are consistently clean, well-furnished and equipped with modern amenities. Guests appreciate the quiet and soundproof nature of the rooms, enabling a peaceful stay. The beds, in particular, are noted for their comfort, contributing to an overall pleasant experience.

Rooms are described as spacious, bright and often feature large smart TVs, air conditioning and stylish decor. Many reviews mention the functional and practical design of the rooms with some highlighting beautiful and inviting interiors. Despite the majority of reviews being positive, some guests found the rooms a bit small and mentioned that certain expected facilities like coffee machines or fridges were missing.

In summary, while there are occasional minor critiques, the general consensus from guests is that the rooms at ARCOTEL Donauzentrum Wien are modern, clean, comfortable and quiet, making it a solid choice for both leisure and business travelers.

Beds
Guest reviews for the beds at 'ARCOTEL Donauzentrum Wien' are predominantly positive, highlighting comfort and quality. Comments frequently mention that the beds are comfortable with several guests describing them as very or extremely comfortable. The mattresses are generally praised for being fresh and of high quality, offering firm support for those who prefer it that way. The pillows, described as "good" and "comfortable," complement the bedding setup, which is noted for being clean and well-planned. Guests also appreciated that the beds were spacious and cozy, contributing to a good night's sleep.

However, not all feedback is entirely positive. Some guests experienced issues with the mattresses sliding apart or finding them too hard or too soft for their liking. Instances of beds being separated or connected twin beds causing discomfort were also mentioned. Additionally, a few reviews pointed out that some bedding felt artificial, causing some guests to feel too warm while sleeping.

Despite these minor drawbacks, the overall sentiment remains favorable with the beds in most rooms meeting or exceeding expectations, providing a comfortable stay and often described as a highlight of the hotel experience.

Cleanliness
ARCOTEL Donauzentrum Wien shines with its exceptional cleanliness, highlighted by numerous guests. The overall hotel and rooms are consistently described as spotlessly clean, hygienic and well-maintained with some guests noting the modern design and fresh, pleasant smells. Rooms are praised for their cleanliness, comfort and contemporary amenities, including spaciousness and thoughtful layouts. The bathrooms receive special mentions for their cleanliness and modern fixtures.

Housekeeping stands out for its diligent daily service, ensuring rooms are meticulously cleaned with towels and linens often changed. Guests also appreciate the high cleaning standards upheld throughout the hotel, including common areas and facilities like the lobby and parking spaces.

Staff members contribute positively by maintaining these standards, being described as friendly, attentive and professional. This consistent level of cleanliness and service throughout the hotel creates a welcoming and comfortable environment for guests, making ARCOTEL Donauzentrum Wien a reliable choice for travelers prioritizing hygiene and modern accommodations.

Staff
At ARCOTEL Donauzentrum Wien, the staff consistently receive high praise for their friendliness and helpfulness. Guests frequently highlight the exceptional service provided by the reception team, who are described as knowledgeable, attentive and accommodating. Housekeeping is also noted for its efficiency and thoroughness, contributing to a well-maintained and clean environment.

Many guests appreciate the polite, professional and smiling demeanor of the staff, creating a welcoming atmosphere from check-in to check-out. The hotel management appears to prioritize excellent customer service with numerous mentions of the staff being courteous, responsive and proactive in addressing guests' needs and queries.

Despite a few comments about occasional delays or unresponsiveness, the overall impression is overwhelmingly positive. The breakfast staff did have some mixed reviews with some guests noting a lack of motivation and promptness in refilling the buffet, yet others found them to be friendly and attentive.

Overall, the general consensus among guests is that the staff at ARCOTEL Donauzentrum Wien are a significant asset, ensuring a pleasant and comfortable stay. Their efforts contribute to the hotel's reputation for good value and superb service, making it a recommended choice for travelers visiting Vienna.

Wi-Fi
ARCOTEL Donauzentrum Wien generally offers a commendable Wi-Fi experience with many guests highlighting the stable and fast internet service throughout the hotel. Positive remarks often emphasized the good Wi-Fi connectivity, decent speed and strong signal strength in the rooms. Several reviews mentioned that the Wi-Fi worked well and was easy to access, providing a reliable connection for most online activities.

However, there were mixed experiences regarding the Wi-Fi quality. While some guests had no issues and praised the stable connection, others reported difficulties, particularly in the rooms, where the signal was sometimes weak or unstable. Instances of the Wi-Fi not working properly or being slow were noted with complaints about the connection dropping frequently or being almost non-existent. Despite these occasional inconveniences, the overall feedback on the internet service was skewed towards the positive side, especially in common areas.

In summary, while ARCOTEL Donauzentrum Wien generally ensures a good internet experience, it might be worth checking the Wi-Fi quality in specific rooms or requesting assistance if issues arise, as the connection quality can be inconsistent in some areas.

Parking
Parking at ARCOTEL Donauzentrum Wien has its pros and cons according to guests' reviews. On the positive side, the hotel offers convenient and covered garage parking, which provides easy and direct access from the hotel. There are ample and free parking options available nearby on weekends, making it easier for guests to find a spot during those days.

However, the downside is that parking can be quite costly with fees often cited at €21 to €25 per day, which many guests found to be high. Additionally, the garage spaces are frequently described as tight and insufficient for the size of the hotel, leading to difficulties and limitations in parking availability. Some reviews mentioned that the parking spaces are too narrow, making maneuvering challenging. Despite these issues, travelers still appreciated the convenience of having on-site parking, though they suggested checking availability in advance due to the limited number of spaces. The absence of electric vehicle charging stations was also noted as a drawback by a few guests.

In summary, while parking at ARCOTEL Donauzentrum Wien is convenient and well-facilitated, it comes at a high cost with some spatial limitations, so planning ahead is advisable.

4 Star
ARCOTEL Donauzentrum in Vienna has received mixed reviews regarding its four-star rating with many guests feeling that it does not quite meet the expectations of a hotel in this category. While some patrons described the hotel as very good or very nice, others found the facilities and services lacking for a four-star establishment.

One of the main concerns was the breakfast, which multiple reviewers found insufficient, meager and lacking variety for a four-star hotel. The cleanliness of the hotel received positive mentions with several guests appreciating its very clean environment. Comfort also received praise with some guests describing the hotel as lovely in this regard.

However, several guests felt the room facilities were inadequate, citing the absence of a minibar and a non-functional water boiler. The reception area was deemed too basic and essential for what is expected of a four-star property. Additionally, some reviews mentioned that the hotel's value did not align with its cost, suggesting it felt more like an upscale two to three-star hotel instead.

On the positive side, the hotel's perfect location and great service were high points for many visitors. Yet, overall, while there were commendations for cleanliness and comfort, significant doubts were expressed about the hotel truly deserving its four-star classification.

Business
ARCOTEL Donauzentrum Wien is highly recommended for business travelers due to its excellent location and accessibility for business needs. Guests frequently highlight it as their go-to choice for business trips, describing the hotel as perfect for business with optimal facilities and well-suited for business travel.

The hotel features large and convenient office spaces equipped with sockets for every electronic device, making it ideal for meetings and business use. Conference rooms and large meeting spaces are also available, which are convenient for business meetings. Business amenities are overall well-regarded with rooms adequately equipped for business travelers.

While the reception staff receives praise for their friendliness, some areas such as the breakfast service and room conditions have mixed reviews. Guests have noted disparities in breakfast quality and the occasional issue with timely service, which can be distracting. However, most guests appreciate the value for money and the excellent overall business environment provided by the hotel.

The ARCOTEL Donauzentrum Wien is connected to the city center and public transportation, adding to its appeal for business travel. Despite a few minor drawbacks, it remains a very good business hotel, frequently recommended for work trips and business meetings.

Accessible
The ARCOTEL Donauzentrum Wien stands out for its excellent accessibility features, making it a favorable choice for guests with disabilities. Guests appreciate the hotel's strategic location, which is described as centrally located and conveniently close to public transportation options. The nearby metro station, less than five minutes away, ensures very good metro access and easy transportation to various parts of Vienna. The hotel's close proximity to the subway and direct metro lines makes it particularly convenient for those needing quick and simple transit options.

The property is highlighted for its wheelchair accessibility, including wheelchair-accessible rooms and wide corridors that facilitate easy movement. The presence of accessible bathrooms further underscores the hotel's commitment to accommodating all guests comfortably. Additionally, the hotel's accessibility extends to easy reach by car with fast access to the autobahn.

Business travelers will find the hotel suitable for business stays due to its good accessibility and easy access to the fairgrounds via the nearby subway. Its location near a commercial mall adds another layer of convenience for guests, providing ample options for dining and shopping.

In summary, the ARCOTEL Donauzentrum Wien is highly recommended for its excellent location and comprehensive accessibility features, ensuring a comfortable stay for all guests, especially those with mobility needs.

Dog Friendly
The ARCOTEL Donauzentrum Wien stands out as a highly animal-friendly hotel, making it an excellent choice for travelers with dogs. The hotel provides pet-friendly rooms, ensuring a comfortable stay for guests accompanied by their furry friends. One of its key advantages is the abundance of dog walking spots in close proximity, granting convenient outdoor access for both pets and their owners. While dogs are allowed in the rooms, it's worth noting that this may occasionally lead to noise during late hours, which might not be ideal for every guest.

Additionally, the hotel features designated dog-friendly areas and pets are welcome throughout the property, including the breakfast room. However, this may seem unusual to some guests. It's important to mention that bringing pets incurs an extra charge of 15 euros. Overall, ARCOTEL Donauzentrum Wien offers a welcoming environment for pets, ensuring that dog owners and their companions can enjoy a pleasant stay.


No, ARCOTEL Donauzentrum Wien doesn't have any pool.

No, a spa isn't available at ARCOTEL Donauzentrum Wien.

Yes, ARCOTEL Donauzentrum Wien welcomes dogs.

Yes, parking facilities are available at ARCOTEL Donauzentrum Wien.

No, ARCOTEL Donauzentrum Wien doesn't have a gym.

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