Vienna, Südtiroler Platz 348.186756,16.372856(Show on Map)
7.4
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesMon, 05 Oct - Tue, 06 Oct05 Oct - 06 Oct
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
The Do Step Inn Central - Self-Service-Hostel offers a highly convenient option for travelers due to its exceptional location near Vienna's main train station, Wien Hauptbahnhof and the Südtiroler Platz metro station. This prime position ensures easy access to public transportation, shopping and dining options, enhancing the hostel's appeal, especially for those on short stays or layovers.
Guests consistently highlight the hostel's cleanliness and the modern amenities provided. Private, lockable bunk beds come with personal lighting and sockets, contributing to an element of privacy and security. However, room sizes are often described as small and cramped, lacking sufficient furniture for comfortable storage and movement.
The hostel's self-check-in system is well-regarded for its efficiency and convenience, particularly for solo travelers and late arrivals, though it does lack the traditional presence of on-site personnel. Nonetheless, staff are accessible through phone or online platforms and are praised for their prompt and friendly service.
Cleanliness is a standout feature with all areas—from rooms and bathrooms to kitchens—maintained to a high standard. Hospitality staff are commended for their diligence, ensuring a comfortable environment.
While there is no dinner provided, a continental breakfast is available for a reasonable fee and the hostel's kitchen facilities are useful, despite occasional issues with food theft. The hostel offers reliable and fast WiFi, though some guests reported intermittent connectivity problems.
The beds provide a mixed experience. While some guests appreciate the privacy and security features of the capsule-like design, many find the mattresses thin and uncomfortable. Noise from creaking beds and the lack of adequate bedding also contribute to a less than ideal sleep experience.
In summary, Do Step Inn Central - Self-Service-Hostel is a practical and budget-friendly choice for those seeking a clean, centrally-located place to stay with basic amenities and excellent transport connectivity, though it may not fully satisfy those looking for more comfort, spaciousness or in-person services.
Cheap
AI-generatedOffering affordable self-service accommodation, this Do Step Inn location is praised for its excellent central location near a train station and metro, providing great value for exploring the city.
Free Wi-Fi
Room Types
Triple Room with Shared BathroomThe triple room provides parquet floors, heating, as well as a shared bathroom featuring a shower and a hairdryer. The unit offers 3 beds.
Twin Room with Shared BathroomThe twin room provides parquet floors, heating, as well as a shared bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
Double Room with Shared BathroomThe double room provides parquet floors, heating, as well as a shared bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Bed in 4-Bed Mixed Dormitory RoomRooms are 11 square metres.
Bed in 6-Bed Mixed Dormitory RoomRooms are 17 square metres.
Quadruple Room with Shared BathroomThe quadruple room offers parquet floors, heating, as well as a shared bathroom boasting a shower and a hairdryer. The unit has 4 beds.
Bed in 5-Bed Mixed Dormitory RoomRooms are 13 square metres.
Guest Reviews
7.4
Good
Review Summaries
Summarized by AI
Location
The Do Step Inn Central - Self-Service-Hostel boasts an exceptional location for travelers, being just steps away from Vienna's main train station, Wien Hauptbahnhof and the Südtiroler Platz metro station. This strategic placement ensures easy access to long-distance and local public transportation, making it highly convenient for exploring the city and its attractions. The proximity to the central station means that guests can easily connect to international trains, airport shuttles and various subway, tram and bus lines. Additionally, there are numerous shops, supermarkets, cafés and restaurants in the vicinity, enhancing the hostel's appeal for short stays and layovers.
Guests frequently highlight the hostel's cleanliness and the modern amenities provided, such as private, lockable bunk beds with personal lighting and sockets. The self-check-in system and absence of traditional keys streamline the check-in/out process, adding to the convenience, especially for solo travelers and those arriving late at night or departing early in the morning.
Overall, the Do Step Inn Central offers a practical, cost-effective option for travelers looking to stay near the heart of Vienna with excellent connectivity to public transport and easy access to essential services.
Dinner
Do Step Inn Central - Self-Service-Hostel offers a superb cost-benefit experience. Guests will find plenty of fast food options and restaurants nearby, along with convenient access to the subway. While there is no dinner provided, the hostel offers a continental breakfast available between 7am and 9am for EUR 6. Shared facilities, including the bathrooms, are well-maintained and clean, boasting good water pressure and stable temperatures. The common kitchen is a useful amenity, though guests have noted issues with food theft from the refrigerator. The self-check-in process is efficient, adding to the overall convenience of the stay.
Rooms
The "Do Step Inn Central - Self-Service-Hostel" presents a blend of simplicity and practicality with a central location that's hard to beat. Rooms are clean and basic, offering the essentials for a short stay, though they lean heavily on the minimalist side. Many guests appreciated the cleanliness and modern facilities, including comfortable beds with lockable enclosures providing an element of privacy.
However, the hostel does have its downsides. Room sizes are a common point of concern with many finding them too small and cramped, especially for the number of occupants and their luggage. The lack of furniture such as chairs, desks or adequate storage space is frequently mentioned, making it difficult to store belongings or move around comfortably. Privacy curtains are absent in some rooms, leading to intrusive early morning light.
Temperature control is another significant issue with rooms often described as too hot without air conditioning, particularly during the summer, despite the provision of small fans. Conversely, some guests found the rooms too cold during winter months. Noise levels can also be high, particularly for rooms located near the street or entrance and thin walls do little to muffle sounds from neighboring rooms and corridors.
The self-service aspect means there may be limited personnel on-site, which can lead to delays in addressing issues like bed preparation or broken facilities. Nonetheless, the hostel's electronic lock system is appreciated for security, even though some guests find the codes inconveniently long to remember.
In summary, the hostel caters primarily to those seeking an affordable stay with basic amenities and a central location. It may be less suitable for those seeking spacious, well-furnished rooms or more extensive service and support from onsite staff.
Beds
The beds at Do Step Inn Central - Self-Service-Hostel offer a mixed experience. Many guests appreciated the privacy provided by the capsule-like design, including features such as lockable doors and curtains. The idea of having personal space with secure compartments received positive feedback. Some found the beds cozy and comfortable, citing adequate bed size and convenient amenities like built-in power outlets and reading lights.
However, there's a significant amount of criticism regarding the comfort level. Numerous reviews described the mattresses as thin, worn-out and uncomfortable, resulting in a poor quality of sleep for many. Pillows also fell short, often described as flat and inadequate. Noise was a frequent issue with creaking and squeaky beds mentioned repeatedly, which disrupted sleep. The unique bed design, while providing privacy, felt claustrophobic or coffin-like to some guests. Several remarked on the difficulty of accessing top bunks and the awkwardness of needing to make the beds themselves. The combination of outdated bedding and insufficient padding were common themes in the reviews.
In summary, while the hostel beds offer excellent privacy and security features, they fall quite short in terms of comfort, cleanliness and practical usability for many travelers.
Cleanliness
The 'Do Step Inn Central - Self-Service-Hostel' has overwhelmingly positive reviews regarding its cleanliness. Guests consistently mention that the environment is clean, comfortable and well-maintained. The rooms, common areas, bathrooms and showers are described as very clean with many guests noting that they are cleaned daily. The cleanliness extends to the kitchen facilities and shared spaces, making it a welcoming place to stay.
Guests appreciate the regular and thorough cleaning of the communal areas, which include tidy living rooms, kitchens and hallways. Modern and comfortable showers, along with the spotless toilets, enhance the overall experience. The hostel also features clean, fresh bedding and towels for guests. Despite being a self-service hostel, the cleaning staff is frequently mentioned as doing an excellent job, contributing to a high level of cleanliness throughout the hostel.
However, a few reviews pointed out occasional issues with cleanliness, such as the need for more regular cleaning in certain areas or the presence of bugs. Some guests also mentioned minor inconveniences like small bathrooms, crowded kitchens and lack of certain amenities like shampoo in the showers. Despite these minor issues, the general consensus is that 'Do Step Inn Central' maintains a high standard of cleanliness, making it a reliable and pleasant choice for travelers.
Staff
The 'Do Step Inn Central - Self-Service-Hostel' offers an innovative, digitally-managed experience with efficient customer service accessible through phone or online platforms. Guests frequently praise the friendly and diligent cleaning staff who are consistently helpful. The online check-in and checkout processes are designed to make entry easy, though some visitors find the lack of physical staff or reception area confusing and sometimes challenging. Responses to issues raised via phone, email or social media are often prompt and satisfactory.
However, the hostel operates without on-site personnel, apart from the cleaning crew, which has led to mixed experiences regarding assistance and security. While some found the self-service model efficient, others missed having staff available for questions or real-time support. The hostel is clean with friendly communal areas that facilitate social interactions among international guests, but relies heavily on remote communication for assistance.
In essence, the 'Do Step Inn Central' offers a unique blend of remote customer service with a solid digital infrastructure, tempered by occasional frustrations due to the absence of in-person help.
Wi-Fi
Do Step Inn Central, a self-service hostel, has garnered mixed reviews regarding its WiFi service. On the positive side, many guests have praised the WiFi for being reliable and very fast. The internet speed has been described as excellent with seamless and good WiFi connections reported across various areas, including dorms and common spaces. Fast internet was a consistent highlight, making it convenient for guests to connect with friends or coworkers or to use before check-in and after check-out.
However, not all experiences were positive. Some guests pointed out instances where the WiFi was weak, slow or not working at all. There were also mentions of WiFi strength being poor in certain locations with some even experiencing several issues during their stay. The online check-in process, which requires internet access, also drew criticism for being slow and problematic with several guests suggesting a need for improvement.
Overall, while the majority of guests enjoyed a reliable and fast internet connection, a few experienced notable issues, highlighting room for improvement in certain aspects of the hostel's WiFi service.
FAQ
No, Do Step Inn Central - Self-Service-Hostel doesn't have any pool.
No, a spa isn't available at Do Step Inn Central - Self-Service-Hostel.
No, Do Step Inn Central - Self-Service-Hostel doesn't allow dogs.
No, parking facilities aren't available at Do Step Inn Central - Self-Service-Hostel.
No, Do Step Inn Central - Self-Service-Hostel doesn't have a gym.
