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Summary of reviewsHotel Lucia is highly regarded by guests for its prime location, extensive amenities and overall welcoming atmosphere. Situated near the U3 Johnstraße metro station, the hotel offers easy and efficient access to Vienna's city center and major attractions like Schönbrunn Palace. With multiple transportation options nearby, including metro, tram and bus stops, guests find it convenient to explore the city. The surrounding area is bustling with shops, restaurants, markets and despite some traffic noise, soundproof windows help ensure a relatively quiet stay.
The hotel's breakfast is another standout feature, receiving glowing reviews for its variety and abundance. Guests appreciate the rich buffet offering a wide range of options, from fresh rolls and pancakes to eggs, cereals and beverages. The breakfast area is clean and appealing with friendly staff ensuring a pleasant start to the day.
Hotel Lucia's rooms are praised for their cleanliness, size and comfort. Guests often highlight the spaciousness and modern, well-equipped nature of the rooms, along with the pleasing decor. Bathrooms are noted for their cleanliness and functionality. The daily cleaning services ensure tidy rooms and fresh amenities, contributing to a comfortable stay. While some rooms show signs of age or have simpler furnishings, overall, the rooms meet guests' expectations with efficient air conditioning and comfortable beds.
The exceptional service provided by Hotel Lucia's staff is frequently mentioned. Guests commend the polite, helpful and welcoming nature of the team, which creates a comfortable and inviting environment. Whether offering local recommendations or assisting with luggage storage, the staff consistently enhance the guest experience.
While the free Wi-Fi receives mixed reviews with some guests finding it stable and fast, others have experienced variability in connection strength. Parking options, though limited and requiring advance reservation, offer secure and convenient solutions for those traveling by car. The nearby parking garages and additional street parking ensure that guests have viable alternatives.
Families particularly enjoy the child-friendly atmosphere at Hotel Lucia. Practical room layouts and extra arrangements for children make it an ideal choice for family travelers. The hotel's garden offers a pleasant retreat to relax and enjoy the outdoor space.
Overall, Hotel Lucia is celebrated for its cleanliness, great location, excellent breakfast and friendly staff. With minor areas for improvement, such as Wi-Fi stability and bed comfort, the hotel remains a popular choice for those seeking a comfortable and well-connected base to explore Vienna. Show more
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Categories
3-Star Hotel
This hotel offers comfortable accommodations and a convenient location. Hotel Lucia provides easy access to public transport and local amenities.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Hotel with Parking
Room Types
Single RoomThese air-conditioned rooms come with a private bathroom, a desk, and cable TV.
Double RoomThese air-conditioned rooms come with a private bathroom, a desk, and cable TV.
Triple RoomThese air-conditioned rooms come with a private bathroom, a desk, and cable TV.
Superior Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box, a carpeted floor as well as garden views. The unit offers 1 bed.
Twin RoomThis air-conditioned twin room has a cable TV.
Business Single RoomThis air-conditioned single room features a cable TV.
Special Offer Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a wardrobe, a safe deposit box, a carpeted floor as well as garden views. The unit offers 1 bed.
Guest Reviews
8.2
Very Good
Location
Hotel Lucia boasts a prime location that appeals to visitors seeking convenience and accessibility. The hotel is highly praised for its proximity to various public transportation options, including metro, tram and bus stops, making it a breeze to explore Vienna. Specifically, it is situated within a short walking distance from the U3 Johnstraße metro station, allowing guests to reach the city center and major attractions like Schönbrunn Palace quickly and efficiently.
While not directly in the heart of the city, the hotel's strategic position ensures that multiple transportation lines serve it, facilitating easy and uncomplicated travel to various parts of Vienna. Numerous reviews highlight the easy metro access with many noting how it takes just a few minutes to walk to the nearest subway station. Additionally, frequent trams and buses nearby add to the hotel's robust connectivity.
The surrounding area offers a variety of shops, restaurants and markets, contributing to its positive reception among guests. Despite its excellent transport links, some reviews mention exposure to traffic noise due to its location on a busy street. However, the hotel’s soundproof windows help mitigate this issue, ensuring a relatively quiet stay.
Overall, Hotel Lucia is highly regarded for its fantastic location, providing great value for guests who prioritize easy access to public transport and a well-connected base from which to explore Vienna.
Breakfast
Hotel Lucia's breakfast receives glowing reviews for its abundance and variety. Guests frequently praise the breakfast for being rich and plentiful, offering fresh, high-quality selections. The buffet features a wide array of options, including various types of bread, pancakes, eggs, fruits, cereals, cakes and beverages such as coffee and tea from machines. Many find it to be a good value, reasonably priced and providing more than enough to satisfy diverse tastes.
Diners appreciate the rich and diverse offering that caters to different preferences with special mentions for the fresh rolls, lovely coffee and varied selections each morning. The breakfast area is described as clean and appealing and the staff as friendly and flexible. Overall, the consensus is that the breakfast is excellent with a few minor suggestions for improvement like offering more fruit and pastries, ensuring it remains a popular and well-regarded feature of Hotel Lucia.
Rooms
Hotel Lucia's rooms receive high marks from guests for their cleanliness, size and comfort. Many reviews highlight the spaciousness of the rooms with some describing them as large, very spacious and having sufficient space for comfort. Guests appreciate the modern, well-equipped features and the tasteful, unobtrusive decor. The bathrooms also get positive remarks for being spacious and having good lighting.
The rooms are consistently reported to be very clean and are kept tidy with daily cleaning services. Despite being functional and simple in some cases, the overall room quality is found to be satisfying and meets expectations. Quietness is another common positive note with many rooms being well soundproofed and facing the peaceful courtyard.
However, a few rooms show signs of age or simplicity in their furnishings and some guests noted the lack of in-room refrigerators. Despite these minor issues, the air conditioning system and comfortable beds contribute to a relaxing stay. With friendly staff and a beautifully maintained facility, Hotel Lucia provides a pleasant and comfortable environment for travelers.
Beds
Hotel Lucia has garnered mixed reviews regarding its beds, though a considerable number of guests found them comfortable. Many appreciated the clean and well-maintained beds, noting their comfort and softness, aided by good quality pillows. Soft mattresses and feathers have also contributed to positive sleeping experiences.
However, the feedback isn't universally positive. Some guests found the beds uncomfortable with specific mentions of them being hard, stiff or insufficient for their needs. The hotel appears to frequently offer twin beds with a separation groove, which might not be ideal for couples seeking a double bed. Additionally, some noted that extra beds and beds intended for children were notably uncomfortable.
Despite these issues, the general consensus leans towards a positive experience with several mentions of daily made beds and substantial cleanliness. The hotel could benefit from addressing specific concerns about mattress hardness and providing cohesive double bed options.
Cleanliness
Hotel Lucia excels in maintaining an impressive level of cleanliness, providing guests with a comfortable and inviting atmosphere. Reviews consistently praise the hotel's rooms for being not only clean but also well-equipped and comfortable. Guests find the rooms to be tidy and organized with daily cleaning services ensuring fresh towels and replenished amenities. The bathrooms, noted for their size, are also highlighted for their cleanliness and functionality.
The staff plays a crucial role in maintaining the hotel's high cleanliness standards, ensuring that the environment remains neat and welcoming. Visitors appreciate the quiet and spacious rooms, underscoring that cleanliness is a top priority. The hotel's well-maintained structure and facilities add to the sense of a modern and orderly establishment.
Guests specifically mention the reliable daily room cleaning services and the high level of overall cleanliness throughout the hotel. Key aspects such as clean towels and sheets, replaced daily, contribute to a very positive perception of the hotel's hygiene.
In summary, Hotel Lucia is distinguished by its meticulous cleanliness and well-kept accommodations, making it a preferred choice for travelers looking for a tidy and comfortable stay.
Staff
Hotel Lucia's staff consistently garners high praise for their exceptional service and friendliness. Guests repeatedly highlight the politeness and helpfulness of the team, noting their warm greetings and welcoming demeanor. The reception and kitchen staff receive particular commendations for their attentive and pleasant interactions with many guests recognizing their competence and professionalism.
The atmosphere created by the staff is often described as friendly, accommodating and even child-friendly, which contributes to a comfortable and inviting environment. The staff's willingness to go the extra mile, such as holding guests' bags until check-in or even beyond check-out, adds to the positive experience.
While there are a few isolated mentions of unfriendly encounters, the overwhelming sentiment is one of appreciation for the staff's courteous and supportive nature. Whether providing useful local recommendations or simply offering a friendly smile, the staff at Hotel Lucia significantly enhance the overall guest experience, making it a notable choice for hospitality and service.
Wi-Fi
Hotel Lucia offers guests complimentary Wi-Fi, which receives mixed reviews. Many guests appreciate the stable and fast internet connection available throughout the hotel, noting that both Wi-Fi and air conditioning work perfectly. However, some guests have found the Wi-Fi connection to be weak and unstable at times, which could pose issues for those who rely heavily on a strong internet signal. While it works well for most, potential visitors who need a consistent and strong connection may want to consider this variability.
Parking
Hotel Lucia offers several parking options, although availability can be challenging. Guests frequently mention that the hotel has a small number of private parking spaces in a locked parking lot with a max capacity for only four cars. These spaces must be reserved in advance and come with an additional fee of roughly 15 EUR per day. Despite the cost, many find the convenience worth it, especially since it allows for easy access and a secure spot for the vehicle.
For those unable to secure one of the limited hotel spots, there are nearby parking garages and an outdoor parking option available at a closed lot on a neighboring street. However, these alternatives also come with their own fees. Some guests advise ensuring clear communication when booking to avoid surprises about the need to reserve parking separately.
A few reviews do point out that the entrance to the parking lot can be narrow or even slightly dangerous, but once parked, the security of a locked space offers peace of mind. Despite the potential for added expenses and the necessity for careful planning, the overall sentiment about Hotel Lucia's parking amenities leans positive, thanks to the availability and convenience of options close to the hotel.
Family
Hotel Lucia is highly regarded for its family-friendly atmosphere and child-centric amenities. Guests appreciate the extra arrangements made for children, noting the practical and accommodating room layouts suited for families. The hotel staff is particularly praised for being child-friendly, adding to the overall welcoming environment. Visitors highlight the hotel's lovely garden, a pleasant space to relax and enjoy beautiful flowers, weather permitting. While one review mentions a discrepancy in room expectations for those traveling with small children, the overall sentiment emphasizes the beautiful, clean and familiar feel of the establishment. Hotel Lucia is described as a real family treat, making it an ideal choice for those seeking a comfortable and supportive family hotel experience.
No, Hotel Lucia doesn't have any pool.
No, a spa isn't available at Hotel Lucia.
No, Hotel Lucia doesn't allow dogs.
Yes, parking facilities are available at Hotel Lucia.