Vienna, Gumpendorfer Straße 7048.194736,16.35026(Show on Map)
7.7
Good
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
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Summary of reviews
Hotel Mocca in Vienna is well-regarded for its prime location, praised by guests for its convenience and accessibility. Situated near Mariahilfer Straße and well-connected to public transportation, it serves as an ideal base for exploring the vibrant city center and numerous attractions. Despite its central position, the soundproof rooms offer a peaceful environment, allowing guests to enjoy a restful stay. The hotel's cleanliness consistently impresses visitors, with meticulously maintained rooms and facilities fostering a sense of comfort and hygiene.
The staff at Hotel Mocca stands out for their friendliness and professionalism, contributing significantly to the hotel's appeal. Guests appreciate the multilingual capabilities and the willingness of the team to assist with local advice and ensure a hassle-free experience, with exceptional mentions for staff members like Tina and Jelena. Although breakfast opinions vary, many guests enjoy its variety and the cozy atmosphere of the breakfast room. While suggestions for more diverse options are noted, the overall breakfast experience is considered satisfactory by most.
Families find Hotel Mocca accommodating, with spacious rooms and amenities catering to children, enhancing the family-friendly aspect of the stay. Despite some limitations with room size and temperature control, the hotel offers good value for families, especially with free stays for children under six. The beds receive generally positive feedback for being comfortable, though improvements in pillow quality and bed noise could enhance the overall sleeping experience.
While the Wi-Fi service is identified as an area for improvement, with frequent interruptions noted, the parking solutions are appreciated for their security and proximity, though they require advance reservation due to limited spots. Hotel Mocca functions as a budget-friendly option, offering great value for money with clean and functional rooms. Despite its basic facilities and absence of air conditioning, the hotel appeals to practical travelers prioritizing location and cost over luxury. Overall, guests leave Hotel Mocca with a satisfying impression of a welcoming, clean, and conveniently located place for short stays in Vienna.
Categories
Family
Parking
3 Star
Sustainability Journey
Nightlife
Room Types
Basic Single RoomThese modern rooms feature free Wi-Fi, a flat-screen TV with satellite channels, a safe and a bathroom with a shower.
Classic Double RoomThese modern rooms feature free Wi-FI, a flat-screen TV with satellite channels, a safe and a bathroom with a shower.
Classic Triple RoomThese modern rooms feature free Wi-FI, a flat-screen TV with satellite channels, a safe and a bathroom with a shower.
Classic Quadruple RoomThese modern rooms feature free Wi-FI, a flat-screen TV with satellite channels, a safe and a bathroom with a shower.
Classic Twin RoomThese modern rooms feature free Wi-FI, a flat-screen TV with satellite channels, a safe and a bathroom with a shower.
Guest Reviews
7.7
Good
Review Summaries
Location
Hotel Mocca boasts a prime location that reviewers frequently praise, emphasizing its convenience and accessibility. Nestled in the heart of Vienna, the hotel offers easy access to public transportation, making it an ideal base for exploring the city. Guests appreciate its proximity to numerous metro and bus stations, allowing for seamless travel to popular attractions and the vibrant city center. The strategic location near Mariahilfer Straße, a popular shopping street, adds to its appeal, providing easy access to a variety of shops, restaurants, and cafes. Many guests note the hotel's quiet, soundproof rooms that overlook scenic streets, ensuring a peaceful stay despite its central position. Additionally, the hotel is well-connected to Vienna's transportation network, offering quick commutes to the city’s must-see sights. Overall, Hotel Mocca is perfectly situated for visitors seeking an immersive Vienna experience, combining comfort with an exceptional location.
Breakfast
Hotel Mocca's breakfast offerings garner a mixed bag of reviews with an overall positive tone. Guests frequently praise the breakfast for its variety, abundance, and deliciousness. The breakfast room is often described as lovely, cozy, and modern, enhancing the dining experience. Many reviews highlight the quality of the standard options like meats, cheeses, cereals, and breads, with an emphasis on fresh pastries and a satisfying range of sweet and savory choices.
However, some visitors suggest improvements in the selection, noting it could be more varied, and express dissatisfaction with the absence of items like fresh fruits. The pricing of the breakfast, often at a €12 surcharge, is sometimes deemed too high given the experience, while others find it adequate and worthwhile. Despite some shortcomings, including occasional scarcities and issues with coffee, for many, the breakfast remains a solid inclusion that complements the warm service and inviting environment. Overall, many guests leave with a satisfying impression of starting their day with the hotel's breakfast.
Rooms
Hotel Mocca offers guests a mix of experiences, particularly when it comes to the rooms. Overall, the rooms are noted for being clean and comfortably spacious, with many guests appreciating modern furnishings and the presence of essentials such as kettles and hairdryers. The hotel rooms are often described as quiet when facing the courtyard, providing a comfortable retreat despite its central location near public transport and shops.
Several reviews highlight the spaciousness and warmth of the rooms, with large, comfortable beds adding to the restful environment. Though some spaces are described as small, particularly the bathrooms and some budget rooms, most guests report rooms being adequately sized for their needs, especially for short stays. Daily cleaning services have generally kept rooms tidy, which many guests appreciate.
However, a few areas for improvement exist. Some guests mentioned issues like outdated decor, the lack of air conditioning, and occasional noise from the street. Certain aspects such as torn wallpaper and minor maintenance issues were observed as well. Despite these drawbacks, guests generally found the accommodations welcoming and functional, with receptive and polite staff adding to their positive experience.
Beds
Hotel Mocca's beds have received a variety of feedback from guests, with a mix of experiences. On the positive side, many guests found the beds to be quite comfortable, with some highlighting the mattresses as top-notch and praising their quality for a restful night's sleep. A significant number of reviews noted that the beds were very comfortable or even fantastic, making for a pleasant stay. Cleanliness around the beds is often mentioned, with clean bedding and tidy rooms contributing to the overall positive impression.
However, there are frequent mentions of limitations with the pillows, which are often described as thin, uncomfortable, or knotty, detracting from the overall comfort for some guests. In addition to issues with the pillows, some reviews described the beds or mattresses as too hard, and certain beds were noted to creak with movement, which may have disturbed a good night's rest. A few guests found the combination of two single mattresses to form a double bed less than ideal.
In summary, while many guests found the beds at Hotel Mocca enjoyable, there are consistent remarks about the need for improved pillow quality and attention to bed maintenance, such as reducing noise and addressing firmness preferences.
Cleanliness
Hotel Mocca shines predominantly in terms of cleanliness, making it a noteworthy choice for travelers prioritizing hygiene. Many reviews highlight the super clean and spacious rooms, with guests often describing them as extremely clean upon arrival. The hotel maintains a high standard of cleanliness throughout its structure, including bathrooms and toilets, which are frequently praised for their tidiness and good maintenance. Daily cleaning services further ensure guests enjoy immaculate conditions during their stay.
Visitors also mention the thoughtful upkeep of the facility, where linens and towels are noted to be snow-white, implying diligent attention to detail. The clean and warm rooms provide a comfortable environment, perfect for short stays. Additionally, the hotel's cleanliness fosters a good value for money, appreciating the neatness throughout, including the smooth upkeep of communal areas. For those valuing organization and hygiene, Hotel Mocca remains a reassuringly clean and cozy option in its attractive location, further complemented by a friendly staff and a nice breakfast offering.
Staff
Hotel Mocca in Vienna appears to be a gem when it comes to the level of care and friendliness delivered by its staff. The reviews overflow with positive remarks, highlighting that guests frequently encounter a welcoming and upbeat atmosphere from the moment they step through the door. From the reception to housekeeping, the staff is consistently described as friendly, attentive, and eager to assist. Guests speak highly of their interactions, noting that the team provides useful advice on navigating the city, such as local attractions and practical tips about parking and activities.
It seems there is a particular mention of a few staff members, like Tina and Jelena, who stand out for their exceptional professionalism and the warm reception they offer. This personal touch adds a layer of comfort that helps Hotel Mocca feel like a real home away from home for many visitors.
Several guests appreciate the multilingual capabilities of the staff, as the ability to communicate in various languages makes interactions smoother and more personal. Moreover, the staff doesn't stop at just meeting expectations but often goes above and beyond, such as allowing early luggage drop-offs or providing early room access. These thoughtful gestures enhance the overall guest experience, ensuring that the stay is as pleasant and hassle-free as possible.
Overall, the consistent praise for the courteous, accommodating, and responsive nature of the staff at Hotel Mocca not only sets a welcoming tone but also contributes significantly to the hotel’s charm and appeal.
Wi-Fi
Hotel Mocca's Wi-Fi situation presents a mixed experience for guests. While there are instances of good Wi-Fi signal and coverage in certain areas, many visitors express dissatisfaction with the hotel’s internet performance. Issues such as unstable connections, frequent interruptions, and overall weak signals are commonly reported. Guests note that the internet often fails to meet expectations, with connectivity problems especially prevalent in rooms. Although there are moments of usability, the connection tends to drop out, and speeds are noticeably slow. Additionally, the Wi-Fi seems to struggle with interference and becomes unreliable during peak hours or adverse weather conditions. While improvements are suggested by some, the overall sentiment is that the internet service could benefit from enhancements to deliver a more consistently reliable experience.
Parking
Hotel Mocca offers various parking options, predominantly through an underground garage located nearby. While the parking facilities are not directly on the hotel premises, guests appreciate the proximity, as the garage is generally within a short walking distance of two to five minutes. The parking arrangements, though not on-site, are considered secure and affordable, typically with a daily rate of around 15 euros. Guests often commend the convenience and safety of the parking option available, despite it necessitating an additional fee and advance reservation to ensure availability.
The area can be challenging to navigate due to heavy traffic, making it tricky to unload luggage at the entrance. Some guests encountered difficulties with the functionality of the parking access cards, and availability can occasionally be an issue, with spots sometimes fully booked. Despite these challenges, the hotel guides customers effectively to nearby garages. Public transport is conveniently accessible, providing an alternative for those who prefer not to drive. Overall, the hotel manages to offer decent parking solutions in a busy urban area.
Family
Hotel Mocca presents itself as an excellent choice for families visiting the city, offering a child-friendly environment that brings relief to traveling parents. Guests have highlighted the hotel's spacious family and triple rooms, which comfortably accommodate families of four and feature a third bed, not just a sofa bed. The central location makes it perfect for a city stay with kids, and special perks such as free public transport for children on weekends and holidays enhance the family-friendly experience.
The hotel's breakfast receives favorable mentions, with a variety of choices like sausages, Nutella, and cocoa that appeal to children, as well as a high chair available for toddlers. Moreover, children under six stay for free, providing great value for families.
Nonetheless, a few considerations are worth noting. The room temperature control posed some challenges, as guests found it puzzling to adjust, and certain elements like the window sills may require extra caution with toddlers. While most families found the accommodations suitable, there were occasional concerns about room size for families with small children.
Overall, Hotel Mocca stands out as a great city hotel for families, offering a mix of space, comfort, and convenience for short stays.
3 Star
Hotel Mocca offers a budget-friendly stay in Vienna, with an impressive location that stands out as one of its main advantages. Situated conveniently near the Naschmarkt and close to the city center, it provides easy access to public transportation, making it an excellent choice for travelers looking to explore without spending too much. Despite its outdated appearance, guests frequently mention the cleanliness and functionality of the rooms, creating a satisfactory experience for short stays or travelers who plan to spend most of their time outside the hotel.
Although some guests expected the amenities of a three-star hotel, they found that the accommodations align more closely with a two-star experience. Simple furnishings and basic facilities—including a noticeable absence of air conditioning—are balanced by the overall affordability of the hotel. Guests appreciated the reasonable prices and often commented on the good value for money, especially when factoring in the cost of breakfast. For those seeking a no-frills lodging option, Hotel Mocca delivers what is necessary without disrupting the budget.
The hotel seems to function well as an economical choice, particularly for visitors who prioritize location and cost over luxury. While it might not suit those looking for indulgence or romance, its affordable rates and easy access to Vienna's central attractions make it a viable option for practical travelers.
FAQ
No, Hotel Mocca doesn't have any pool.
No, a spa isn't available at Hotel Mocca.
No, Hotel Mocca doesn't allow dogs.
Yes, parking facilities are available at Hotel Mocca.
