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Summary of reviewsThe InterContinental Wien by IHG offers a generally positive experience for guests visiting Vienna. Located in the vibrant heart of the city, the hotel provides an ideal base for exploring major attractions, with convenient access to public transportation. Its proximity to the picturesque Stadtpark adds to its allure, offering a peaceful retreat after a day of sightseeing.
The hotel is lauded for its exceptional breakfast offerings, featuring a diverse and extensive buffet that caters to various tastes and dietary preferences. The pleasant dining atmosphere and accommodating staff enhance the breakfast experience. Although some point out that the cost could be more affordable, the overall consensus is that it is well worth the price.
Dinner options also receive high praise, particularly at the Parlor restaurant and in on-site venues like the Lebanese restaurant. The culinary team accommodates vegetarian preferences and supports a relaxed dining experience with an impressive wine list.
Rooms are generally described as clean and comfortable, with guests appreciating the views and spaciousness. However, some reviews highlight outdated decor and cramped bathrooms, suggesting room for improvement. Despite occasional noise from nearby streets and minor booking discrepancies, the hotel's cleanliness is consistently commended across all areas.
The staff at InterContinental Wien stand out for their friendliness, professionalism, and multilingual capabilities, further enhancing the guest experience and contributing to a welcoming atmosphere. The hotel's Wi-Fi service is mostly reliable, with only a few reports of connectivity issues due to renovations.
Fitness enthusiasts find value in the hotel’s well-equipped gym and spa facilities, offering 24/7 access and a comprehensive range of equipment and relaxation options. While the parking service is appreciated for its convenience and security, some guests find the cost high.
The hotel presents a family-friendly environment, with convenient amenities for travelers with children. Though the beds receive mixed reviews regarding comfort, the overall impression is one of satisfaction.
In terms of its five-star status, guests commend the luxurious environment and level of service, though some feel the property could be updated to meet modern five-star standards. Overall, InterContinental Wien by IHG delivers a largely favorable experience, with its excellent location, attentive staff, and quality amenities making it a preferred choice for travelers to Vienna. Show more
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Business Hotel
The hotel offers 392 rooms and a prime setting in Vienna. It is situated close to Landstrasse-Wien Mitte Metro Stop train station. It provides comprehensive business services.
5-Star Hotel
A large, well-established luxury hotel centrally located opposite Stadtpark. It offers classic luxury accommodations, extensive meeting facilities, a 24-hour fitness center with spa amenities, and a Club Lounge with city views.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Parking
Accessible Hotel
Hotel with Gym
Room Types
Classic RoomThese classically decorated rooms are en-suite and overlook either the City Park or the Vienna Concert Hall. They feature a flat-screen TV, a work desk and a bathrobe. Rooms with connecting doors are available on request.
Please note that maximum occupancy in this room is 2 persons, including children.
Please note that requests for bedding preference depend on availability and cannot be guaranteed in advance.
Premium King Room with City ViewThese spacious rooms offer views of the City Park or the Vienna Concert Hall.
Please note that requests for bedding preference depend on availability and cannot be guaranteed in advance.
Junior SuiteLocated on the the floors 4 to 12, these bright and spacious suites offer free access to the InterContinental Club Lounge, located on the 12th floor. Here you can enjoy your breakfast, hot and cold snacks throughout the day and happy-hour in the afternoon. A business centre and a meeting room with free WiFi are available free of charge.
The suites feature a large seating area, a walk-in wardrobe and a large bathroom with natural light.
SuiteLocated on the the floors 8 to 12, these large suites have a living room and a bedroom and offer views of the Stadtpark or the Konzerthaus.
They offer free access to the InterContinental Club Lounge on the 12th floor. Here you can enjoy your breakfast, hot and cold snacks throughout the day and the happy hour in the afternoon. A business centre and a meeting room with free WiFi are available free of charge as well.
One Bedroom Suite with King Bed and Park ViewLocated on the the floors 10 to 12, the Junior Suites with panoramic city views feature a living area, which can be separated by a sliding door. These spacious suites come with a walk-in-wardrobe, a bathroom with a bathtub and shower as well as a separate restroom.
Guests can also enjoy free access to the InterContinental Club Lounge on the 12th floor, where breakfast, hot and cold snacks throughout the day and a happy hour in the afternoon are offered. Moreover, a business centre and a meeting room with free WiFi are available free of charge.
Classic King RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Classic Twin RoomOffering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room offers air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Classic King Room - High FloorFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels. The unit has 1 bed.
Classic Club Room, 1 King BedProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker and executive lounge access. The unit offers 1 bed.
Premium King RoomThe spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
Premium Twin RoomThe spacious twin room offers air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.
Classic Room with Lounge AccessProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides air conditioning, a minibar, a tea and coffee maker, executive lounge access and a flat-screen TV with satellite channels. The unit offers 1 bed.
Guest Reviews
8.1
Very Good
Location
Located in the vibrant heart of Vienna, the InterContinental Wien by IHG offers travelers an unbeatable base for exploring the city's rich offerings. The property boasts a prime position, just steps away from the historic center and within walking distance from many major attractions, including museums and renowned landmarks. Its proximity to the Stadtpark and the U4 subway station ensures convenient access and effortless navigation throughout the city.
Guests appreciate the central location, allowing easy access to public transportation and a short stroll to the bustling city center, making it ideal for sightseeing. The adjacent metro facilitates swift journeys to various points of interest and further highlights the hotel's accessibility.
The hotel's surroundings not only contribute to its charm but also provide a peaceful respite after a day of exploration—the Stadtpark opposite the hotel offers a tranquil setting. The inclusion of shopping areas, Christmas markets, and eclectic dining options nearby ensures that visitors have a myriad of choices at their fingertips.
In addition to the exceptional location, the attentive staff and quality amenities enhance the guest experience, making it a well-rounded option for those looking to enjoy Vienna to the fullest. Whether one is in town for business or leisure, the InterContinental Wien by IHG stands out as a strategically placed and welcoming choice in the city.
Breakfast
InterContinental Wien by IHG is garnering strong praise for its exceptional breakfast offerings. The breakfast buffet is frequently highlighted as excellent, showcasing a generous spread with an extensive variety of both sweet and savory options. Guests are impressed by the diverse and multicultural elements included, ranging from traditional European to Japanese and Chinese dishes. The overall experience is described as satisfying and pleasurable, with a plentiful selection catering to different tastes and dietary preferences.
The breakfast service is complemented by friendly and accommodating staff, enhancing the dining experience. Some reviewers mention an impressive selection of coffee served directly at their tables, which adds to the appeal. The atmosphere of the breakfast area is generally appreciated, contributing to the positive start of the day, though a few reviews suggest that the setting could benefit from more natural light.
In addition to the food, the hotel's convenient location is often noted, being well-situated near key attractions in Vienna. Guests seem to appreciate the combined value of the location and the high quality of breakfast. While a minority of guests felt the breakfast could be more affordable, the overall consensus remains that the experience is worth its price, and many express a desire to return for the superb breakfast and overall reliable InterContinental hospitality.
Dinner
InterContinental Wien by IHG offers a delightful dining experience with several high-quality restaurants that provide excellent service and delicious food. Guests have praised the dinner at the Parlor restaurant as excellent, while highlighting the hotel's great café, bar, and restaurant where both service and food stand out. The Lebanese restaurant on-site is noted for its enjoyable dinner experience. Vegetarian guests have appreciated the accommodating nature of the culinary staff. Though there are mixed reviews regarding the New Year's Eve dinner and some meals not quite matching the hotel's standards, overall, the food receives positive feedback. An impressive wine list with knowledgeable staff further enhances the dining experience, making the hotel a worthy choice for both food and hospitality.
Rooms
At the InterContinental Wien by IHG, guest reviews paint a picture of varied experiences, particularly when it comes to the hotel rooms. Many guests appreciated the cleanliness and comfort, with some finding the rooms spacious and offering stunning views of the cityscape and the nearby Stadtpark. Comfortable beds often enhanced the stay experience, while some visitors noted the charm of the hotel's vintage decor.
However, a number of reviews highlighted certain areas in need of improvement. Many remarked on the outdated furniture and decor, suggesting that the hotel could benefit from refurbishment to live up to its five-star status. The bathrooms, in particular, drew criticism for being cramped and dated, lacking the modern amenities expected by many travelers.
Location-wise, the hotel stands out positively; its central position makes major attractions easily accessible on foot. Some noise from the busy street was reported, though, underlining the trade-off for such a prime spot.
Guests also commented on occasional discrepancies with booking accuracy, noting instances of rooms not matching descriptions or expectations. Room temperature and soundproofing issues were a minor inconvenience for some as well.
Overall, while the InterContinental Wien delights with its cleanliness, spectacular views, and excellent location, a bit of updating could elevate the guest experience significantly.
Beds
InterContinental Wien by IHG seems to offer mixed experiences when it comes to its beds, according to guest reviews. Many guests highlight the comfort and quality of the bedding, describing the beds as very comfortable, cozy, and providing a relaxing experience. The pillows receive particular praise, often noted for their plushness and comfort. A number of reviews commend the spaciousness and softness of the beds, with some mentioning the enjoyable blend of softness and firm support. However, there are also criticisms, with some guests identifying issues such as mattresses being too soft, pillows lacking comfort, or beds feeling old and unkempt. Some found the arrangement of mattresses to be problematic or outdated, which detracted from their comfort. Despite these issues, a substantial portion of reviews still emphasize the positive aspects of the bedding, indicating that many guests have enjoyed a restful night's sleep at the hotel. The overall impression suggests there is room for improvement, yet there are enough favorable opinions to suggest a generally satisfactory experience for most guests.
Cleanliness
InterContinental Wien by IHG is renowned for maintaining high standards of cleanliness across its hotel property. Guests frequently commend the hotel's immaculate condition, noting spotless rooms and public areas. The attention to detail is evident, with cleaning services often exceeding expectations, including twice-daily room cleaning to ensure comfort and hygiene. Many appreciate the meticulous care taken in maintaining the hotel's classic brass fixtures and mirrors, adding a touch of elegance despite signs of aging in the overall structure.
The hotel doesn't just shine in cleanliness; it pairs this attribute with friendly and accommodating staff, creating a welcoming atmosphere for its visitors. Rooms are described as clean, spacious, and comfortable, offering guests a relaxing stay. The cleanliness of the breakfast location and service is also highlighted, enhancing the overall guest experience. While some reviews mention outdated furnishings, these are often overshadowed by the consistent cleanliness and well-maintained nature of the property.
InterContinental Wien provides a beautiful and clean environment, promising a cozy and delightful stay for guests who prioritize cleanliness and comfort.
Staff
The InterContinental Wien by IHG in Vienna is widely recognized for its exceptional staff, consistently noted in guest reviews for their friendliness, professionalism, and attentiveness. The hotel has built an impressive reputation, where the team at the Intermezzo Bar provides top-notch service and ambiance, and the Club Lounge staff is particularly praised. The reception and front desk staff, especially the night team, receive accolades for their helpfulness, contributing to smooth and efficient check-ins and addressing guest needs promptly. Guests frequently highlight the warmth and accommodation shown by all staff members, with notable mentions of the concierge and individuals like Jocyleen, Paula, Dexter, Edward, and Philip, who stand out as particularly remarkable in their service delivery. The dining and housekeeping teams are also applauded for maintaining high service standards and contributing to a welcoming atmosphere. Moreover, the staff's ability to communicate effectively in multiple languages, including Arabic and English, further enhances the guest experience. Despite one instance of uncooperative service in the restaurant lobby, feedback overwhelmingly praises the team for their polite, courteous, and obliging nature, making the hotel a preferred choice for those visiting Vienna.
Wi-Fi
The Wi-Fi experience at InterContinental Wien by IHG presents a mixed picture, largely characterized by positive remarks. Guests generally reported good internet connectivity throughout the hotel, including in rooms and the lobby, which makes the location suitable for business travelers seeking a reliable virtual environment. Excellent Wi-Fi was highlighted by several reviewers, with free access available to guests on the club floor and in the business room, where complimentary computers are also provided. Despite the majority of positive comments, there were isolated instances of weak internet service or disruptions due to renovations. However, these did not seem to overshadow the overall favorable impressions of the connectivity experience at the hotel.
Gym
Visitors to the InterContinental Wien by IHG are largely impressed by the gym and spa facilities available at the hotel. The gym is frequently described as well-equipped, offering a broad range of equipment, including free weights, a bench press, dumbbells, and a cable cross machine, satisfying various workout preferences. Guests appreciate its versatile and impressive space, which is open 24/7, a convenience for those who prefer flexible workout schedules. The fitness area extends beyond the gym, with a mix of dry and wet sauna and steam rooms, which are complimented along with lounge chairs, enhancing the relaxation experience. Moreover, the spa services add to the hotel's offerings, providing a satisfying retreat for wellness enthusiasts.
Overall, the InterContinental Wien does well to cater to the fitness and relaxation needs of its guests, ensuring a comfortable and enriching stay through its comprehensive gym and spa facilities.
Parking
The InterContinental Wien by IHG offers convenient and easily accessible parking directly connected to the hotel, making it a practical choice for guests traveling with a car. This covered parking solution ensures vehicles are securely stationed, and the garage design is spacious enough to accommodate most vehicles comfortably. Guests appreciate the seamless access to local attractions, whether on foot or by subway, with the parking facilities playing a supportive role in this convenience. However, the parking comes at a notable cost of 35 euros per day, which some guests find expensive, especially considering membership benefits. While the cost is a common point of concern, many find the convenience and peace of mind it offers to be worth the additional charge. Despite occasional issues, such as tickets malfunctioning, the overall feedback on the garage aligns with it being a beneficial and accommodating feature for those willing to pay for its convenience.
Family
The InterContinental Wien by IHG offers a welcoming atmosphere for families, making it an ideal choice for travelers with children. The hotel's central and comfortable setting ensures convenience for family explorations around Vienna. Its family-friendly vibe is evident in the cozy lobby, which caters to the needs of guests with young ones. Families can appreciate additional amenities such as prompt provision of a crib upon request, which enhances the comfort of staying with infants. While there are potential space limitations for larger families or when additional bedding is needed in suites, many families have enjoyed extended stays, finding the overall experience both comfortable and pleasant. The proximity to a nearby park adds to its appeal, providing a perfect spot for family walks. Overall, while there may be some room configuration challenges, the InterContinental Wien provides a generally positive environment for family stays.
5 Star
InterContinental Wien by IHG in Vienna presents a mixed experience for its guests, with varying opinions on its five-star status and services. While some visitors praise the hotel for providing a luxurious environment, outstanding food, and an excellent level of service that affirms its five-star reputation, others find the property falls short of contemporary five-star expectations. Particular criticisms highlight the outdated condition of the rooms, which some view as insufficiently equipped, lacking essentials like a minibar and boasting small, worn-out spaces. Breakfast appears to be a point of contention, with reports of long waits and limited offerings that don't reflect true five-star standards. Service experiences vary, with some noting that porters were amiable, while interactions at the reception lacked warmth. Although some guests felt the pricing justified Vienna's five-star market, there remains a consensus that both the hotel's condition and service level don’t consistently align with what is expected from a top-tier luxury brand like InterContinental.
Business
InterContinental Wien by IHG stands out as a prime choice for business travelers seeking convenience and efficient services in Vienna. Its strategic location, near the city center and with a metro station at its entrance, facilitates effortless commutes for those attending business meetings or exploring the city. Guests praise the hotel for its well-equipped fitness center and the high standards of room service, which contribute to a comfortable stay.
The hotel offers a relaxed business lounge that doubles as a perfect spot for informal meetings, offering breakfast, finger foods, and complimentary drinks. The presence of a business center with PC access ensures that guests can seamlessly continue their work. Additionally, the hotel demonstrates robust management and a proactive approach in addressing guest issues, ensuring a smooth experience.
The availability of diverse services, such as technical help and translation into multiple languages, further enhances its appeal for international business visitors. Quick service and a strong internet connection bolster the hotel's reputation as one of Vienna's premier choices for business accommodation, underscoring its ability to cater to the professional needs of its guests.
Luxury
Nestled in the heart of Vienna, the InterContinental Wien by IHG is a refined blend of old-world charm and modern elegance. Guests describe this iconic hotel as a luxurious retreat that seamlessly marries tasteful decor with impeccable service, offering an elevated atmosphere that is both inviting and indulgent. Its proximity to Vienna's landmarks enhances its appeal, making it a prime spot for those seeking a premium stay without compromising on accessibility.
Adorned with a breathtaking chandelier and a beautifully decorated entrance area, especially during Christmas, the hotel envelops visitors in opulence. The stylish lobby invites guests to relax amidst the refinement of a classic Grand Hotel experience. Renowned for its excellent service, the hotel maintains its prestigious reputation with its attentive staff and immaculate cleanliness, rightly earning its five-star accolades.
Boasting exceptional amenities, including a luxurious breakfast spread, the hotel ensures each aspect of the stay is aligned with its upscale standards. Despite minor hiccups in amenities like heating, the overall experience is consistently described as first-class and worth revisiting. For travelers seeking an indulgent escape, the InterContinental Wien offers a touch of luxury at an affordable price, crafting a memorable weekend getaway that resonates with its sixties charm and elegance.
No, InterContinental Wien by IHG doesn't have any pool.
No, a spa isn't available at InterContinental Wien by IHG.
Yes, InterContinental Wien by IHG welcomes dogs.
Yes, parking facilities are available at InterContinental Wien by IHG.