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Summary of reviewsNH Collection Wien Zentrum, nestled in the heart of Vienna, is highly praised for its prime location on Mariahilfer Straße, a vibrant shopping destination. The hotel's central position offers excellent convenience for both leisure and business travelers with a subway station just steps from the entrance, ensuring easy access to Vienna's main attractions. Guests appreciate the proximity to numerous shops, restaurants and markets, enhancing the stay experience. The balance of being in the thick of the action while maintaining tranquility makes the hotel particularly attractive.
The breakfast service is another highlight, consistently receiving high praise for its variety and quality. Guests enjoy a rich and satisfying buffet with options catering to different tastes, including those with dietary restrictions. The rooftop terrace setting on the 7th floor adds a delightful touch, offering stunning views over Vienna. Although the cost of breakfast is noted to be on the higher side, the quality justifies the price. Friendly and efficient staff further enhance the breakfast experience.
Rooms at NH Collection Wien Zentrum are celebrated for their spaciousness and modern amenities. Many guests mention the large, comfortable rooms equipped with luxurious showers and thoughtful details such as complimentary sparkling water and snacks. The soundproofing ensures a quiet and peaceful stay, despite some minor maintenance issues. Overall, the cleanliness and comfort of the rooms receive high marks, although some guests report occasional cleanliness oversights.
The staff at NH Collection Wien Zentrum are frequently commended for their friendliness, helpfulness and professionalism, particularly the reception staff who leave a strong positive impression. While there are occasional criticisms about cleaning services, the general sentiment is one of a devoted and attentive team.
The hotel's free wifi is described as superb, reliable and fast, meeting the needs of both business and leisure guests. However, the gym facilities are considered basic, featuring just a few machines and a small sauna. The parking options are well-received for their convenience with a spacious, well-organized underground garage directly accessible from the hotel. The garage, equipped with modern amenities like electric car charging stations, comes at an extra fee, which is seen as standard for the area.
Family travelers find the hotel particularly accommodating with large, well-furnished rooms that comfortably house families. The hotel's atmosphere is warm and welcoming with excellent facilities and a great location for family activities.
In terms of nightlife, the hotel’s central location places guests close to vibrant nightlife options and main attractions. Though some street noise may be noticeable, the bustling shopping area and efficient public transport make it convenient to explore Vienna's lively scene.
Beds receive mixed feedback with many guests highlighting their comfort, while others find them too firm or springy. Issues with squeaky or narrow beds were noted but clean linens and good pillows were consistent positives.
Overall, NH Collection Wien Zentrum is praised for its excellent service, modern amenities and convenient central location, making it a standout choice for both leisure and business travelers seeking a comfortable and well-connected stay in Vienna. Show more
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Hotel near Nightlife Spots
Situated on Mariahilfer Straße, it's close to numerous shops, restaurants, and bars. The hotel's location provides easy access to the vibrant nightlife in the surrounding area.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
ApartmentThese apartments are facing the Andreas Park and come with a kitchenette with induction hobs (kitchenware is available on request) and a spacious bathroom with a walk-in shower with a rain shower head.
Premium Double or Twin Room XLThese rooms come with air conditioning, coffee and tea making facilities, a seating area with a sofa bed and a private bathroom with a shower and a hairdryer. Ironing facilities are available, as well.
Superior Double or Twin RoomThese spacious rooms are about 30 m² in size and come with a seating area with a minibar, air conditioning, cable TV with international channels, and coffee and tea making facilities. The bathroom is fitted with a walk-in shower and a hairdryer.
Superior Double or Twin Room with Extra Bed (2 Adults + 1 Child)These spacious rooms are about 30 m² in size and come with a seating area with a minibar, air conditioning, cable TV with international channels, and coffee and tea making facilities. The bathroom is fitted with a walk-in shower and a hairdryer.
If there are more than two persons in the room, the sofa (size 140-160 cm) will fold out as additional bed.
Superior Double or Twin Room with Extra BedThese spacious rooms are about 30 m² in size and come with a seating area with a minibar, air conditioning, cable TV with international channels, and coffee and tea making facilities. The bathroom is fitted with a walk-in shower and a hairdryer.
If there are more than two persons in the room, the sofa (size 140-160 cm) will fold out as additional bed.
Family Room (2 Adults + 2 Children)This room features a flat-screen TV, minibar, coffee and tea facilities. It comes with a separate lounge area including a couch and armchairs. The bathroom comes with a shower, free toiletries as well as complimentary bathrobe and slippers and air conditioning. It offers enough space to fit up to four people.
If there are more than two persons in the room, the sofa (size 140-160 cm) will fold out as additional bed.
Family Room (2 Adults + 1 Child)This room features a flat-screen TV, minibar, coffee and tea facilities. It comes with a separate lounge area including a couch and armchairs. The bathroom comes with a shower, free toiletries as well as complimentary bathrobe and slippers and air conditioning. It offers enough space to fit three people.
If there are more than two persons in the room, the sofa (size 140-160 cm) will fold out as additional bed.
Family RoomProviding free toiletries, this family room includes a private bathroom with a hairdryer. The spacious air-conditioned family room provides a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker.
Guest Reviews
8.7
Very Good
Location
Nestled in the heart of Vienna, NH Collection Wien Zentrum stands out for its prime location on the bustling Mariahilfer Straße, one of the city's most renowned shopping destinations. Guests frequently laud the hotel's central position, highlighting its unparalleled convenience for both leisure and business travelers. The property is well-connected to public transport with a subway station just steps from the entrance, making it an ideal base for exploring Vienna's attractions.
The hotel's proximity to a myriad of shops, restaurants and markets adds to its appeal with everything one might need within walking distance. Visitors appreciate the ease of access to major sites, many within a short walk or a quick subway ride. The central setting offers a perfect balance of being in the thick of the action while maintaining a sense of tranquility.
Ample, comfortable rooms and excellent breakfast options complement the in-demand location, ensuring a pleasant stay. Whether it's a quick trip for shopping, a cultural excursion to the nearby museum quarter or a leisurely exploration of Vienna's historic center, NH Collection Wien Zentrum provides an optimal starting point. The modern amenities and super-convenient site consistently earn high praise from guests, making it a standout choice in Vienna's vibrant landscape.
Breakfast
The breakfast at NH Collection Wien Zentrum consistently receives high praise from guests. Many appreciated the variety and quality, noting that there were plenty of options to cater to different tastes, including those with allergies or food intolerances. The breakfast buffet is often described as rich, diverse and satisfying with a wide selection of fresh fruits, whole-grain bread, cheeses and vegetables. The breakfast also includes the option to have personalized omelettes or poached eggs prepared by the staff.
A standout feature mentioned by numerous guests is the location of the breakfast service on the 7th floor, where diners can enjoy their meals on the rooftop terrace, offering stunning views over Vienna. This unique setting has been highlighted as a delightful surprise and adds to the overall breakfast experience.
Despite the many positives, a few guests found the cost of breakfast to be somewhat high. However, most reviews suggest that the quality and variety of the food justify the price. There were some mentions of the selection being repetitive after a few days and suggestions for more variety in certain areas, though these were in the minority.
The attentive and friendly staff during breakfast service regularly received compliments for their efficiency and politeness, further enhancing the overall dining experience. Overall, the breakfast at NH Collection Wien Zentrum is acclaimed for its broad array of delicious options, pleasing presentation and the charming rooftop setting.
Rooms
NH Collection Wien Zentrum's rooms are a highlight for many visitors due to their exceptional spaciousness and cleanliness. Guests frequently mention the large, well-appointed rooms that are both modern and comfortable. The layout of the rooms is frequently praised for providing ample space, making them suitable for families and longer stays.
The bathrooms are also noted for their size and modern amenities, featuring luxurious showers and ample facilities. Despite some minor maintenance issues like difficulty darkening the room or occasional loud ventilation, the overall cleanliness and comfort of the rooms are highly regarded.
The hotel’s soundproofing ensures a quiet and peaceful stay with many rooms offering views of or close proximity to the vibrant Mariahilf Strasse. Guests appreciate the thoughtful details, such as complimentary sparkling water and snacks, making their stay more comfortable.
A few guests reported issues like occasional cleanliness oversights or malfunctioning heating, but these instances seem minimal compared to the majority of positive feedback. Overall, the NH Collection Wien Zentrum stands out for its spacious, modern rooms, central location and attention to comfort, making it a strong choice for travelers seeking both relaxation and convenience.
Beds
The NH Collection Wien Zentrum has garnered mixed feedback regarding its beds with a significant number of guests highlighting the comfort they experienced. Many guests praised the hotel for its comfortable beds, often noting the large double and king-size beds as particularly accommodating and conducive to a restful night's sleep. The plush mattresses and pillows also received commendations, contributing to an overall positive sleep experience.
However, not all feedback was glowing. Some guests found the beds to be too firm, springy and uncomfortable, impacting their comfort. Several reviews mentioned issues with squeaky beds, small bed sizes and the perceived narrowness or hardness of the mattresses. There were also comments about hastily assembled extra beds and discomfort with the third bed option, which seemed unsuitable for adults.
Overall, while many guests enjoyed a comfortable stay with good-sized, relaxing beds, there were notable instances where improvements could be made to enhance the sleep quality for all visitors. Clean linens and good pillows were consistent positives, despite some areas needing attention to match the comfort levels expected by all guests.
Cleanliness
The cleanliness of NH Collection Wien Zentrum receives mixed reviews from guests. Many guests appreciate the spacious, quiet and tidy rooms, highlighting that the hotel maintains a generally high level of cleanliness. The daily cleaning service and the hotel's modern, clean facilities also earn praise. Rooms are clean, well-organized and very pleasant to stay in with soundproofing that ensures a quiet environment.
However, some guests report significant cleanliness issues that detract from their experience. Complaints include dust and hair in bathrooms, dirty walls, stained carpets and occasional cleaning lapses such as rooms not being cleaned during the entire stay. Areas like the breakfast room and air conditioning units also receive criticism for not meeting the expected cleanliness standards. Despite these issues, positive feedback about the polite staff and overall clean appearance of the hotel is frequently mentioned. In summary, while many guests find the hotel to be clean and comfortable, others feel that the cleaning services could be more thorough and consistent to meet the higher expectations of a four-star establishment.
Staff
The reviews of NH Collection Wien Zentrum focus on the exceptional quality of the hotel's staff. The majority of guests praise the team as very friendly, helpful and polite, highlighting their welcoming and accommodating attitude. The reception staff, in particular, receive numerous positive mentions for their cheerful and supportive service with special commendations for employees like Peter, Tomas and Daniel who provided standout experiences. Guests also appreciated the efficiency and professionalism of the staff, including those managing breakfast and other hotel services.
While the overall feedback is largely positive, there are occasional notes of less favorable experiences, such as issues with the cleaning staff and some criticisms of uncooperative or overwhelmed receptionists. Nevertheless, the dominant impression is one of a devoted and attentive team that contributes significantly to the hotel's appeal, making guests feel well cared for and supported throughout their stay.
Wi-Fi
The wifi at NH Collection Wien Zentrum receives generally positive feedback from guests. Descriptions such as superb, excellent and very fast are common, indicating a reliable and speedy internet experience. Guests appreciate the good wifi coverage throughout the hotel and easy access adds to the overall convenience. There are a few mentions of average or bad wifi, but these are outweighed by numerous praises for the fast and stable connection, making it clear that the hotel mostly delivers a dependable internet service. Whether for business or leisure, the majority of guests seem satisfied with the wifi performance at this hotel.
Gym
The gym at NH Collection Wien Zentrum is notably small and limited in its offerings. It features primarily just a room with two treadmills and a bike machine, which some guests felt did not meet their expectations. While the hotel does provide a sauna, it is also described as being small and is located within the gym area. Overall, the gym facilities were considered to be basic and could benefit from further enhancements.
Parking
'NH Collection Wien Zentrum' offers convenient parking options primarily through an underground parking garage located directly below the hotel. Guests appreciate the ability to access the hotel reception and rooms directly from this garage via elevators, making the process seamless and comfortable. The parking garage is described as spacious, well-organized and equipped with modern amenities like charging stations for electric cars. Despite these advantages, some guests note that the parking service comes with a fee, typically around 20 to 26 euros per day. This fee is consistent with other hotels in the area but can be considered expensive. Additionally, the garage is publicly accessible, adding an extra layer of convenience for guests. Overall, the parking facilities are well-received for their convenience and direct access to the hotel, albeit with an extra cost.
Family
NH Collection Wien Zentrum offers a truly family-friendly experience that includes spacious and well-furnished accommodations ideal for those traveling with children. Guests frequently praise the large family rooms and apartments, which comfortably house families with up to four members.
The hotel's atmosphere is described as warm and welcoming with a strong emphasis on cleanliness that ensures a comfortable stay. Many reviewers highlight the excellent facilities geared towards family vacations, noting that there is ample space for kids and little things to keep them entertained.
The location is also deemed great for various family activities, making it perfect for those with toddlers or young children. The hotel provides added touches like additional complimentary drinks from the minibar, which is part of their efforts to preserve the environment by encouraging guests to skip room cleaning services.
The family-friendly environment, combined with large, clean rooms and a friendly atmosphere, makes NH Collection Wien Zentrum highly recommended for families, whether traveling with single children or larger groups.
Nightlife
Situated in the bustling shopping area, NH Collection Wien Zentrum boasts an excellent central location close to vibrant nightlife options and all main attractions in the city. The hotel is conveniently near metro stations, making all destinations easily reachable. Guests highlight the convenience of being in the heart of market shops and surrounded by numerous restaurants and cafes, ensuring plenty of dining options to enjoy. The shopping street nearby remains lively with stores open late and public transportation is efficient for exploring the area. Though the nightlife is busy and some noise from the street may be noticeable, the area is well-lit at night and the general environment remains undisturbed, providing a comfortable stay.
4 Star
NH Collection Wien Zentrum offers a blend of experiences, receiving mixed feedback on its four-star rating. While some reviewers question the classification and express dissatisfaction with the overall cleanliness and amenity quality, others commend it for maintaining the high standards associated with the NH Collection branding. The hotel is often praised for its very good accommodation and four-star comfort, highlighted by excellent service and well-maintained facilities. Guests appreciate the wonderful rooms and breakfast, underscoring a generally positive experience. The hotel’s top location in Vienna further enhances its appeal, making it a notable choice for travelers seeking quality accommodation.
Business
NH Collection Wien Zentrum offers a prime location on Mariahilf Strasse, making it an excellent choice for business travelers. The facilities are functional and well-suited to meet the needs of working professionals. Guests have noted the availability of well-connected workspaces and business services, as well as a dedicated business center and meeting rooms, ensuring that all professional needs can be met seamlessly. The hotel provides an easy check-in process and quiet rooms that are conducive to getting work done.
With its ideal location for business travel and amenities that are suitable for conferences, the hotel serves as a convenient hub for business stays. It has received praise for its atmosphere, which allows guests to focus on their work while also enjoying the charm of Vienna. Overall, NH Collection Wien Zentrum stands out as a four-star hotel that facilitates a productive and pleasant stay for any business trip or professional stopover.
Accessible
The NH Collection Wien Zentrum has received commendable feedback regarding its accessibility features for guests with disabilities. The hotel is designed to be very accessible, ensuring ease of movement and convenience. Key highlights include wide hallways, ramps and elevators specifically catered to wheelchair users. Accessible rooms are available and can be arranged upon request, although some guests noted initial placements that were later adjusted for better suitability.
The hotel's strategic location is another significant advantage, situated near public transport with a metro station just 30 meters away. Guests remarked on the accessible garage with direct elevator access to the reception area, offering added convenience for those with mobility issues.
Although some minor drawbacks were mentioned, such as narrow shower entries and the absence of handrails, the overall feedback remains positive. The rooms are well-insulated, ensuring a quiet stay and the staff are praised for their friendly demeanor and helpfulness.
Overall, the NH Collection Wien Zentrum is a solid choice for travelers with disabilities, thanks to its thoughtful design and accessible amenities.
Romantic
NH Collection Wien Zentrum provides an enchanting experience for couples seeking a romantic getaway. The hotel boasts a beautiful overall residency, creating a romantic atmosphere that's perfect for couples. With its cozy and intimate setting, guests can enjoy a lovely ambiance ideal for a couple's retreat. The rooftop terrace adds a special touch, making it perfect for a romantic trip. Great for getaways with a loved one, this hotel ensures a memorable and romantic stay.
Dog Friendly
'NH Collection Wien Zentrum' provides a genuinely welcoming environment for guests with pets. Pets are allowed on-site and the hotel readily accommodates dogs with amenities available in the rooms specifically for pets. There is a noticeable dog-friendly atmosphere throughout the hotel, making it an ideal choice for pet owners. The large spaces are particularly accommodating for pets and the nearby area is suitable for pleasant pet walks. Additionally, pet services are readily available, ensuring that both guests and their furry companions have a comfortable and enjoyable stay. Nearby restaurants have not been mentioned in the reviews.
No, NH Collection Wien Zentrum doesn't have any pool.
Yes, a spa is available at NH Collection Wien Zentrum.
Yes, NH Collection Wien Zentrum welcomes dogs.
Yes, parking facilities are available at NH Collection Wien Zentrum.