Senator Hotel Vienna

Vienna 48.21966500, 16.32558200 , Hernalser Hauptstraße 105 (Show on Map)
8.1
Very Good


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Summary of reviewsThe Senator Hotel Vienna receives high praise for its excellent location and overall convenience. Guests appreciate its strategic placement in the 17th district, which, although not in the immediate city center, is well-connected via multiple tram lines and buses. The easy access to public transportation allows travelers to reach central Vienna in roughly 10 to 15 minutes. The peaceful surroundings in the neighborhood, paired with the proximity to supermarkets, restaurants and shops, add to the hotel's appeal. Parking facilities are available, albeit at a premium cost with free street parking on weekends, making it favorable for those driving.

Breakfast at the hotel is well-received for its plentiful and varied options, including vegan and vegetarian choices and the inclusion of Prosecco is a delightful touch. Guests often commend the quality of the coffee and the cheerful breakfast service. However, some have noted the high cost of breakfast and occasional organizational issues such as noise and overcrowding during peak times.

The rooms are frequently complimented for their spaciousness, cleanliness and comfort. They are well-equipped with modern amenities like kettles, soundproofing and functional bathroom facilities. Guests consistently highlight the cleanliness, noting the daily maintenance and availability of fresh linens. Some concerns have been raised about the need to update certain furniture and AC units, but these are generally minor compared to the overwhelmingly positive feedback on room size, cleanliness and comfort.

The hotel's reputation for cleanliness extends to its public areas, maintaining high standards of hygiene with professional and courteous cleaning staff. While there have been isolated reports of lapses in cleaning, the general environment remains tidy and welcoming.

Staff at the Senator Hotel Vienna are frequently lauded for their politeness, professionalism and helpfulness. Reception staff are noted for their efficiency and friendliness, enhancing the overall guest experience. Although there are occasional reports of less satisfactory encounters, the majority of feedback emphasizes the staff's commitment to providing a welcoming and supportive environment.

Wi-Fi at the hotel has received mixed reviews. While some guests experience seamless and reliable internet, others face issues with connectivity, especially during high occupancy times. Nonetheless, staff responses are generally courteous, even if they don't always resolve the issues promptly.

For parking, the hotel offers private and underground options, though the cost is seen as steep. The underground garage is secure but can be challenging to navigate, particularly for larger vehicles. Nevertheless, the availability of parking is considered beneficial given Vienna's parking difficulties.

Families find Senator Hotel Vienna to be excellent with spacious rooms, child-friendly amenities and a convenient location near public transport and local stores. The staff's friendliness and the reliable heating system enhance the comfort for families, though minor issues such as noise from other children and loose fixtures are noted.

Beds at the hotel receive mixed feedback with many guests finding them comfortable and conducive to restful sleep. However, inconsistencies in the quality and configuration of the beds, such as mattresses slipping off frames and unsuitable pillows, are areas for improvement.

While the hotel advertises itself as a four-star establishment, many guests feel it aligns more closely with a three-star rating due to areas in need of renovation and enhanced services. Despite these perceptions, the overall amenities and the excellent location make it a practical choice.

Business travelers appreciate the array of amenities and services offered by the hotel, including a 24-hour front desk, business center and evening bar, as well as the professionalism of the staff and the conveniences of clean rooms and good location.

In summary, Senator Hotel Vienna offers a clean, comfortable and well-connected stay, ideal for both leisure and business travelers with commendable staff and thoughtful amenities, albeit with some areas noted for potential improvement.
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Room Types
City Room These modern rooms are decorated in red, black and yellow, and feature a flat-screen TV, a safety deposit box with laptop recharging capability and a minibar.

Family Room XL These modern and spacious rooms are decorated in red, black and yellow and feature a flat-screen TV, a safe with laptop recharging capability and a minibar. Please note that extra beds are not available in this room type.

City Garden Room The garden-view rooms are distinguished by their position in the direction of the very quiet and green courtyard. Although in the middle of the city, you can sleep undisturbed even when the window is fully open. Those south- and east-facing rooms are also bright and modern, decorated in red, black and yellow, and they are equipped with a flat-screen TV, a laptop safe with charging function, and a minibar.

Family Room These modern rooms are decorated in red, black and yellow and feature a flat-screen TV, a safe with laptop recharging capability, and a minibar. Please note that extra beds are not available in this room type. 1 baby cot is available on request.

Guest Reviews
8.1
Very Good
Location
The Senator Hotel Vienna is highly regarded for its excellent location and seamless connectivity to the city center. Situated in the 17th district, this hotel is not in the immediate city center, yet guests find it very convenient due to the abundance of nearby public transportation options. Multiple tram lines, including lines 2, 9 and 43, as well as buses, can swiftly take travelers to central Vienna in roughly 10 to 15 minutes. The tram stops are just a short walk from the hotel, offering easy and frequent connections to key attractions and neighborhoods.

Despite being outside the core city area, guests appreciate the quiet and peaceful surroundings of the neighborhood, which is also close to supermarkets, restaurants and shops. The hotel's proximity to public transport makes it a strategic starting point for sightseeing with easy access to major sites and museums. Additionally, the hotel offers benefits such as parking facilities, which adds to its convenience for visitors traveling by car.

Overall, while the Senator Hotel Vienna is somewhat removed from the immediate hustle and bustle of the city center, it compensates with its excellent public transport links and the serene atmosphere of the surrounding area.

Breakfast
The breakfast experience at Senator Hotel Vienna receives largely positive feedback from guests. Many praised the breakfast as plentiful, varied and delicious. Guests appreciated the extensive buffet that included a wide selection of foods, including options for vegans, vegetarians and even Prosecco. The quality of the coffee was often highlighted as excellent. Furthermore, the breakfast service was described as warm-hearted and cheerful, enhancing the overall dining experience.

However, some guests noted areas for improvement. Common criticisms included the high cost of breakfast, which some found excessive at 22 euros per person. There were also comments on the lack of variety and repeated options over multiple days. A few guests faced issues with noise and overcrowding during breakfast hours, particularly due to travel groups.

Overall, while the breakfast was generally well-received for its breadth and quality, there were concerns about its price and occasional organizational challenges.

Rooms
At Senator Hotel Vienna, guests frequently praise the spaciousness and cleanliness of the rooms. Many report on the comfort provided by the well-maintained beds and amenities, including kettles for tea and coffee, soundproofing and functional bathroom facilities. Rooms are described as cozy, bright and equipped with modern fixtures, making them suitable for both individuals and families.

The hotel's location is highly regarded, being well-connected to the city center through public transportation. Convenience stores and local eateries are within easy reach, simplifying the logistics of any stay. The cleanliness of the rooms is a recurring highlight with many guests noting daily maintenance and the availability of fresh linens.

Some rooms, especially those on higher floors or with garden views, offer a quieter stay, enhancing the restful ambiance. The staff is frequently complimented for their politeness and helpfulness, ensuring a pleasant experience for patrons. Practical touches like well-stocked bathrooms and the availability of refrigerators add to the overall convenience.

However, it’s noted that some items in the rooms, such as furniture and AC units, may need updating. Occasional issues with room readiness and peculiar odors have been reported, but these don't overshadow the overwhelmingly positive feedback about room size, cleanliness and comfort.

In summary, guests can expect a stay in a spacious, clean and comfortable room with good connectivity and helpful staff at Senator Hotel Vienna with a few minor areas that could benefit from attention.

Beds
The beds at Senator Hotel Vienna receive mixed reviews from guests. Many guests mention that the beds are comfortable, soft and cozy, contributing to a restful sleep. Phrases like "very comfortable bed," "super comfortable beds," and "clean and comfortable beds" frequently appear, indicating a generally positive experience for a substantial number of visitors. Furthermore, the cleanliness of the beds is often noted with mentions of clean bed linens and spacious, comfortable rooms.

However, some reviews highlight areas of concern. Guests have reported issues with beds being either too soft or too firm and uncomfortable mattresses that require upgrading. Some beds were noted to be worn out, saggy or even broken, detracting from the overall comfort. Another common complaint is the tendency for mattresses to slide off their frames or for beds to be configured as separate units despite appearing as doubles. Some found the pillows either too large, too soft or insufficiently supportive, impacting their sleep quality.

In summary, while many guests at Senator Hotel Vienna find the beds and bedding to be very comfortable, there are notable inconsistencies in the quality and configuration of the beds, which can affect the stay experience for some visitors.

Cleanliness
The Senator Hotel Vienna has garnered a significant reputation for its cleanliness, drawing acclaim from many guests for its spotless environment. Visitors frequently highlight the immaculate condition of the rooms and bathrooms, noting that cleaning services are performed daily with towels and bedding regularly refreshed. The hotel's public areas also maintain high standards of hygiene and the facilities are described as functional, comfortable and well-maintained.

While the overall feedback leans positively towards a clean and tidy experience, several guests have pointed out specific issues. Some rooms had unclean carpets, occasional bad odors or remnants from previous occupants. A few mentions surfaced regarding lapses in everyday cleaning, such as missed areas, infrequent changes of towels and instances of mold or dust.

Despite these occasional drawbacks, the general consensus remains effective, emphasizing the hotel's capacity for maintaining a high level of cleanliness, providing a comfortable stay within a peaceful location. The friendly and helpful staff further enhance the pleasant experience, ensuring that the Senator Hotel Vienna remains a commendable choice for travelers prioritizing cleanliness and comfort.

Staff
Visitors to Senator Hotel Vienna consistently praised the hotel's staff for their warmth and professionalism. Many guests found the personnel to be exceptionally polite, friendly and helpful. The reception staff received frequent commendations for their efficiency and willingness to assist. Furthermore, several reviews highlighted the competence and friendliness of specific staff members, mentioning their readiness to resolve problems and provide detailed information. Cleanliness and attentiveness were noted positively with cleaning staff also being described as professional and courteous.

The management's dedication to solving guests' issues and ensuring a pleasant stay was appreciated with one review pointing out the manager's exceptional problem-solving skills. The overall friendly atmosphere, coupled with a quick and smooth check-in process, contributed to a positive experience for most guests.

Although a few reviews mentioned less satisfactory encounters, such as a cold attitude from certain receptionists or instances of feeling unwelcome, these were outliers in an otherwise positive array of feedback. Overall, the staff at Senator Hotel Vienna were celebrated for their commitment to providing a welcoming, supportive and pleasant environment for guests.

Wi-Fi
The reviews for the Wi-Fi at Senator Hotel Vienna are quite mixed, highlighting various experiences. While some guests noted an excellent and reliable Wi-Fi connection with seamless free access, others faced significant issues, describing the internet as weak, slow and often non-existent in their rooms. Reports of difficulty in connecting, instability and frequent dropouts were common and some attributed the poor performance to the hotel's high guest occupancy. Staff responses to Wi-Fi issues were described as courteous and efficient, though not always fixing the connectivity problems during guests' stays. On a positive note, guests did appreciate the good reception in some parts of the hotel and the value-for-money aspect, despite the inconsistent internet service.

Parking
Parking at the Senator Hotel Vienna offers a mix of both convenience and challenges. The hotel provides both private and underground parking options, but these come at a steep price, typically around 29 euros per day. During weekends, guests have the advantage of free parking in the surrounding streets, which can be a great cost-saving alternative.

The hotel’s underground garage, while secure, has garnered comments regarding its narrow and tight spaces, making maneuvering difficult, especially for larger vehicles. Some reviewers noted that parking in public areas nearby can be tricky and regulated, requiring parking tickets that need to be purchased at kiosks.

Despite the high cost and space limitations, many guests found the availability of parking at the hotel quite beneficial, especially given Vienna's overall parking difficulties. However, several reviews pointed out that the cost of parking could be more clearly communicated and some had experiences with charges being applied incorrectly.

For guests planning to use a car during their stay, it's recommended to reserve parking in advance and consider the tight space mechanics, particularly if driving a larger vehicle. For those visiting over the weekend, taking advantage of the free street parking could be a more budget-friendly option.

Family
Senator Hotel Vienna presents itself as an excellent choice for families visiting the city, offering a welcoming and family-friendly atmosphere. The hotel boasts cozy and sufficiently large rooms perfect for families of three, allowing for a comfortable overnight stay. Families appreciate the presence of a fridge in the room, helpful when traveling with children and the reliable heating system, especially during colder months.

The friendly staff provides valuable assistance, ensuring an excellent family experience. The hotel's proximity to public transport and local stores makes it convenient for family outings and sightseeing, including visits to Christmas markets. Additionally, nearby restaurants and supermarkets are easily accessible, adding to the hotel's appeal for families.

Rooms are family-friendly with child beds available and the layout of certain rooms features separate master bedrooms, which parents find beneficial. However, the hotel isn’t without its minor drawbacks. Some guests noted occasional noise from other children in the hallways and a loose shower wall that could pose a risk for families with young children.

Overall, Senator Hotel Vienna is well-suited for families traveling with kids, offering great value for money and a safe, quiet neighborhood conducive to restful stays. Its family-oriented features and convenient location make it a solid option for a family trip to Vienna.

4 Star
The Senator Hotel Vienna has received mixed reviews regarding its four-star rating with many guests expressing disappointment over the discrepancy between their expectations and the actual facilities. The consensus leans towards the hotel being more suitably rated as a three-star establishment rather than a four-star. Guests have highlighted several areas where the hotel falls short of four-star standards, such as cleanliness, outdated room conditions and a lack of modern amenities typically found in higher-rated hotels.

Issues such as old shower walls, small windows and a generally crumbling structure were mentioned, suggesting the need for a significant renovation. The breakfast offerings and general services did not meet the elevated expectations associated with a four-star hotel and some felt the cost did not justify the quality provided. Parking was also a point of contention with limited and expensive options available.

Despite being advertised as a four-star hotel, the overall consensus among guests is that the amenities and quality of service align more closely with a three-star rating. The hotel's facilities, including room utilities and the breakfast service, need substantial improvements to meet the four-star criteria.

Business
Senator Hotel Vienna presents itself as a commendable option for business travelers, offering an array of business-friendly amenities and services. With a 24-hour front desk and a business center, the hotel ensures that business guests can access necessary resources at any time. The clean rooms and reliable heating contribute to a comfortable stay, while the good location, situated on the main road, provides ease of access for those with business commitments.

Evening relaxation can be found at the useful evening bar and the overall experience is enhanced by extremely helpful and cordial staff, who are noted for their professionalism. Despite some challenges such as the internet in the room being unstable and a printer that could use improvement, access to computers in the lobby serves as a viable alternative.

The hotel is also noted for being budget-friendly, offering good value for the price, which is important for cost-conscious business travelers. With a seminar venue on-site, Senator Hotel Vienna is well-equipped to host business events, making it a solid choice for a business trip.

Luxury
Senator Hotel Vienna features nice facilities and a good breakfast, complemented by friendly staff. The accommodations are considered luxurious by some guests, appreciating the great welcome and wonderful stays. Visitors have been absolutely impressed with their experience. However, several reviews suggest that the hotel does not quite meet 4-star standards with some guests rating it closer to a 2 or 3-star hotel. Observations also indicate that the hotel is not brand new and appears more like a budget option with cheap prices reflecting this. For those seeking true luxury in Vienna, spending more may be necessary. Despite mixed reviews about its star rating, guests have noted the overall experience can be satisfactory, especially for first-time visitors to the city.

Dog Friendly
Senator Hotel Vienna receives high praise for its dog-friendly accommodations, making it a suitable option for travelers with pets. Guests frequently note that pets are welcome and that the hotel offers good facilities for pets with manicured lawns and clean, comfortable rooms for both humans and their furry companions. The hotel is described as pet-friendly with friendly staff that includes pets in their welcoming atmosphere and is recommended for various types of travelers, whether solo or in groups.

However, while pets are allowed, some guests express disappointment regarding the hotel's policy on pet fees. The cost for accommodating a pet can be quite high with some mentioning a fee of 30 euros per dog per night, which is considered excessive by several reviewers. Despite this, the overall sentiment remains positive with many appreciating the inclusion of their pets in a clean and quiet setting. Friendly and helpful staff enhance the experience, making Senator Hotel Vienna a recommended option for those traveling with pets.


No, Senator Hotel Vienna doesn't have any pool.

No, a spa isn't available at Senator Hotel Vienna.

Yes, Senator Hotel Vienna welcomes dogs.

Yes, parking facilities are available at Senator Hotel Vienna.

No, Senator Hotel Vienna doesn't have a gym.

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