elaya hotel vienna city west
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsElaya Hotel Vienna City West is highly regarded for its strategic location in the heart of Vienna, offering guests convenient access to public transportation and popular attractions like Mariahilfer Straße, the Museum Quarter and Schönbrunn Palace. Its central yet peaceful setting is appreciated by travelers seeking both exploration and relaxation.
The hotel's breakfast has both its highs and lows. Guests frequently commend the variety and quality of the offerings, particularly the fresh croissants, delicious coffee and gluten-free options. However, some find the breakfast room's basement setting less inviting and mention occasional inconsistencies in food quality.
While the hotel does not have its own dining facilities for dinner, its proximity to a plethora of local eateries and cafes more than compensates. This allows guests ample culinary choices just a short walk away.
The rooms at Elaya Hotel Vienna City West receive glowing reviews for their spaciousness, cleanliness and modern amenities. Guests appreciate the comfortable bedding, quiet ambiance and daily housekeeping that keeps the rooms spotless. Though some wear and tear, particularly in the carpets, has been noted, the overall room quality remains high.
Cleanliness throughout the hotel is consistently praised with both rooms and common areas well-maintained by attentive housekeeping staff. Despite minor issues like occasional carpet stains, the overall impression is one of a clean and modern environment.
The staff at Elaya Hotel Vienna City West stand out for their exceptional service. Guests frequently mention the friendly, accommodating and efficient team members who contribute significantly to a positive stay experience.
The hotel's free WiFi garners mixed reviews with some guests finding it reliable and adequate, particularly in common areas, while others experience intermittent connectivity issues.
Parking at the hotel is convenient with an underground garage, though it comes at a relatively high cost and the narrow space can be challenging for larger vehicles. Nevertheless, the secure parking option is appreciated by many.
Elaya Hotel is also noted for its family-friendly atmosphere, offering spacious family rooms, special accommodations for children and a welcoming attitude towards pets.
The surrounding nightlife is vibrant with a variety of restaurants, bars and cafes nearby, adding to the appeal for guests wishing to explore Vienna after dark.
Comfortable beds are a highlight with many guests praising the quality of the mattresses and bedding for a good night's sleep.
Overall, while some guests feel that the hotel leans more towards a three-star experience rather than the advertised four stars, Elaya Hotel Vienna City West remains a strong choice for its excellent location, cleanliness, comfortable rooms and outstanding staff service.
Categories
The hotel's breakfast has both its highs and lows. Guests frequently commend the variety and quality of the offerings, particularly the fresh croissants, delicious coffee and gluten-free options. However, some find the breakfast room's basement setting less inviting and mention occasional inconsistencies in food quality.
While the hotel does not have its own dining facilities for dinner, its proximity to a plethora of local eateries and cafes more than compensates. This allows guests ample culinary choices just a short walk away.
The rooms at Elaya Hotel Vienna City West receive glowing reviews for their spaciousness, cleanliness and modern amenities. Guests appreciate the comfortable bedding, quiet ambiance and daily housekeeping that keeps the rooms spotless. Though some wear and tear, particularly in the carpets, has been noted, the overall room quality remains high.
Cleanliness throughout the hotel is consistently praised with both rooms and common areas well-maintained by attentive housekeeping staff. Despite minor issues like occasional carpet stains, the overall impression is one of a clean and modern environment.
The staff at Elaya Hotel Vienna City West stand out for their exceptional service. Guests frequently mention the friendly, accommodating and efficient team members who contribute significantly to a positive stay experience.
The hotel's free WiFi garners mixed reviews with some guests finding it reliable and adequate, particularly in common areas, while others experience intermittent connectivity issues.
Parking at the hotel is convenient with an underground garage, though it comes at a relatively high cost and the narrow space can be challenging for larger vehicles. Nevertheless, the secure parking option is appreciated by many.
Elaya Hotel is also noted for its family-friendly atmosphere, offering spacious family rooms, special accommodations for children and a welcoming attitude towards pets.
The surrounding nightlife is vibrant with a variety of restaurants, bars and cafes nearby, adding to the appeal for guests wishing to explore Vienna after dark.
Comfortable beds are a highlight with many guests praising the quality of the mattresses and bedding for a good night's sleep.
Overall, while some guests feel that the hotel leans more towards a three-star experience rather than the advertised four stars, Elaya Hotel Vienna City West remains a strong choice for its excellent location, cleanliness, comfortable rooms and outstanding staff service.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
4-Star Hotel
Guest Reviews
Situated in the heart of Vienna, elaya hotel vienna city west stands out for its superbly convenient location. Nestled just a few steps from the U3 metro station and the bustling Mariahilfer Straße, the hotel offers guests easy access to public transportation, making it an excellent base for exploring the city. This central position places it within walking distance of numerous shops, cafes, restaurants and notable attractions like the Museum Quarter and Schönbrunn Palace. Despite being centrally located, guests appreciate the hotel's serene ambiance, nestled in quiet side streets, providing a peaceful retreat from the city's hustle and bustle. The proximity to major shopping streets and well-connected metro lines ensures that all of Vienna’s delights are just a short walk or quick train ride away. The overarching sentiment among reviews highlights the hotel’s exceptional location, making it an ideal choice for city trips, shopping sprees and cultural escapades.
The breakfast experience at elaya hotel vienna city west has received a range of reviews with some notable highs and recurring criticisms. On the positive side, guests frequently praised the breakfast for being rich, varied and abundant with a good balance of sweet and savory options. The pancake machine, fresh croissants and delicious coffee were particular highlights. Many appreciated the wide selection and the consistent quality of food, which was often replenished in a timely manner. For those with specific dietary needs, gluten-free options were available and the inclusion of breakfast as an optional add-on allowed flexibility for guests.
However, several guests found the breakfast experience lacking in certain aspects. Some comments mentioned eggshells in scrambled eggs and that the quality didn't always match the hotel's four-star status. The breakfast room, located in the basement without windows, was frequently criticized for being noisy, unwelcoming and lacking natural light. The atmosphere was compared to a canteen, which some guests found unpleasant. Additionally, a few reviews pointed out that the variety could be improved, especially when it came to fresh fruit and sweet items.
Despite the criticisms, many reviewers concluded that the breakfast was generally satisfying and a good start to the day, even if it lacked a bit of flair or comfort. For those seeking a traditional Viennese breakfast or looking to enjoy their morning meal in a livelier setting, exploring local cafes might be a preferable option.
The dinner experience at elaya Hotel Vienna City West benefits greatly from its strategic location surrounded by a variety of dining options. Guests can find themselves just a short walk away from a range of restaurants, including an Indian restaurant and numerous cafes. This proximity offers ample choices for leisure and dining. Although the hotel itself does not host a restaurant or bar, the abundance of nearby eateries compensates for this lacuna. The large and spacious lobby provides a comfortable space to relax, making it an inviting start or end to a culinary exploration in the lively neighborhood.
'Elaya Hotel Vienna City West' has garnered positive feedback for its rooms, predominantly highlighted for their spaciousness, cleanliness and modern amenities. Guests frequently commend the hotel's large, tidy rooms, often noting their comfort, functional design and appealing décor. Many rooms come equipped with balconies, providing a pleasant outdoor space and, in some cases, views of serene courtyards.
The cleanliness of the rooms is a standout feature, consistently described as spotless and well-maintained. The hotel also receives praise for comfortable bedding and a quiet ambiance, which make for a restful stay. The presence of amenities like coffee machines, air conditioning and spacious bathrooms further contribute to guest satisfaction. Daily housekeeping ensures that rooms remain tidy throughout guests' stays.
While the majority of reviews are favorable, there are a few areas noted for improvement. Some rooms show signs of wear, particularly the carpets, which appear stained in several instances. Certain furnishings and room items also seem outdated or in need of repair. Noise issues were reported occasionally, particularly from within the building or the street outside.
Overall, the spacious and clean rooms, combined with modern conveniences and a peaceful setting, make 'Elaya Hotel Vienna City West' a reasonable choice for visitors seeking a comfortable and well-appointed stay in Vienna.
Elaya Hotel Vienna City West receives high praise for its beds, frequently described as very comfortable and outfitted with excellent mattresses. Guests consistently mention the cozy bedding and pillows, ensuring a restful night's sleep. The bedding is not only comfortable but also clean with many reviewers appreciating the freshness of the bed linens. Despite occasional comments about mattresses being either too soft or a little hard, the overall sentiment leans overwhelmingly positive, highlighting the comfort and quality of the beds. Twin rooms and larger options provide flexibility for different guest needs and the beds' clean, comfy nature contributes to the guests' overall satisfaction with their stay.
The reviews for the elaya hotel vienna city west consistently highlight the hotel's excellent cleanliness. Guests frequently describe the rooms as clean, spacious and well-maintained with many referring to them as spotless or very clean. The cleaning and housekeeping services are commended for their daily diligence, ensuring fresh towels and tidied spaces each day. The hotel's common areas, including the lobby and restaurant, also received positive remarks for their cleanliness and pleasant atmosphere.
However, a recurrent issue noted by guests is the state of the carpets, which are often described as old, stained and in need of replacing. Some reviews mentioned inconsistent housekeeping services with occasional lapses resulting in unclean bedding or unkept rooms. Despite these concerns, the overall impression remains positive, emphasizing a clean, modern and comfortable environment, reinforced by friendly and supportive staff.
In summary, while the elaya hotel vienna city west excels in maintaining general cleanliness and guest satisfaction, attention to carpet maintenance and consistency in daily cleaning could enhance the overall guest experience.
A stay at Elaya Hotel Vienna City West presents a truly positive experience when it comes to the attentiveness and friendliness of the staff. The hotel prides itself on having a welcoming and supportive team, known for their accommodating nature and helpful demeanor. Whether it's the front desk, housekeeping or the reception team, guests frequently mention the friendly and courteous service they received. Receptionists are often praised for their efficiency, warmth and willingness to assist with any requests, ensuring a smooth check-in and check-out process.
Staff members are described as not only polite and professional but also quite accommodating, always ready to help and provide information about local dining options and making the most of a visit to Vienna. The positive interactions with the staff leave a lasting impression on guests with many highlighting the excellent service and the overall kindness and patience displayed by the team.
The consistency in positive feedback speaks volumes about the hotel's commitment to ensuring guest satisfaction through exceptional service. From replenishing breakfast quickly to assisting with luggage, the staff's proactive and pleasant approach significantly enhances the overall guest experience, making Elaya Hotel Vienna City West a top choice for those seeking friendly and attentive hospitality.
The WiFi at elaya hotel Vienna City West receives mixed reviews from its guests. Positive remarks highlight that the hotel offers complimentary WiFi, which some found to be reliable with good connectivity in various areas, including the lobby and rooms. Many guests appreciated the no-cost internet and mentions of the WiFi working well suggest that it can be quite satisfactory. The availability of free coffee and tea in the lobby also adds to an overall pleasant experience.
However, some reviews indicate that the WiFi service can be inconsistent. Issues such as the connection cutting out, unstable and weak signals and periods of slow speed were noted. There were instances where WiFi was not available in certain rooms or fluctuated in strength, which caused frustration for some guests.
Despite these issues, the WiFi service is perceived positively by many, particularly in common areas where guests also enjoy complimentary beverages. For those needing reliable internet for work or leisure, it may be worth confirming the connectivity in specific rooms prior to booking.
The elaya hotel vienna city west offers guests a variety of parking options that have received mixed feedback. The underground parking garage is frequently mentioned as a secure and convenient choice with direct access to the hotel via an elevator. However, it comes at a premium price of approximately €19 per day, which some guests consider expensive.
The garage itself is noted for being quite narrow, which may present challenges for larger vehicles. Despite this, the overall convenience of having on-site parking is appreciated by many, especially those who value the private and secure nature of the underground facility.
For those staying for shorter periods, the parking rates are deemed acceptable and booking in advance is recommended due to limited availability. Though alternative parking options are available nearby, they are often farther from the hotel, making on-site parking a more appealing option.
Overall, while the parking at elaya hotel vienna city west is secure and convenient, it is perceived to be on the pricier side with limited space, particularly suited for smaller vehicles.
Elaya Hotel Vienna City West has received commendable feedback for its family-friendly atmosphere and thoughtful accommodations for families. Reviews highlight the hotel's spacious family rooms, which are noted to be suitable for large families and groups. Guests appreciated the complimentary sleeping packages and the special arrangements made for celebrations, like birthday tables, which add a personalized touch to family stays.
The hotel's restaurant also stands out as very friendly towards families, offering a varied and excellent family buffet that caters well to children and adults alike. The spacious seating areas provide comfortable spots for families to relax and enjoy their meals together.
Staff at Elaya Hotel are described as family-friendly and particularly attentive to the needs of children, creating a welcoming environment for families planning their trips. There are small amenities offered specifically for families, ensuring convenience and comfort during their stay.
Moreover, the hotel ensures that pet owners feel welcome by providing dog bowls in the lobby and other pet-friendly amenities, reflecting their inclusive approach to all family members, including those with furry friends.
Overall, Elaya Hotel Vienna City West is considered a good choice for families, accommodating various needs with its family-oriented services and amenities.
The nightlife around elaya hotel vienna city west offers a vibrant and diverse experience for guests. The hotel is situated in a lively neighborhood with numerous good restaurants, bars and cafés in close proximity, making it an ideal spot for a night out. Many guest reviews highlight the excellent entertainment options, including bistros and rooftop bars nearby. Mariahilfestrasse, renowned for its array of shops, bars and restaurants, is also within easy reach. Additionally, the hotel's convenient location near metro and bus services makes it easy to explore the area's nightlife. Despite some mentions of noise, the overall feedback suggests a rich and enjoyable nightlife experience for visitors. The availability of various cuisines, from Thai to Indian and burgers, further adds to the appeal of the surrounding area.
elaya hotel vienna city west is generally perceived as a good but not exceptional hotel. Many guests believe it aligns more with a three-star rating than the advertised four stars, indicating a discrepancy between expectations and reality. Despite this, the hotel has numerous positive aspects. The friendliness and helpfulness of the staff are consistently highlighted, contributing to an overall pleasant stay. The decor and accommodations are described as beautiful, elegant, modern and stylish with rooms being large, clean and comfortable.
The hotel's location is another strong point, conveniently situated near the subway and the shopping street Maria Hilferstraße, making it an ideal base for exploring Vienna. Guests also appreciate the good service, noting instances of exceptional hospitality and a rich breakfast buffet.
However, there are areas for improvement. The breakfast room, located in a loud basement, could offer a more varied selection. Some facilities seem outdated or worn and certain details, like the lack of a kettle and iron in the rooms, detract from the four-star experience. Overall, while the hotel provides good value for money and a satisfactory stay, upgrading some aspects could align it more closely with its four-star claim.
Elaya Hotel Vienna City West stands out as a well-equipped choice for business travelers. The hotel's location near Mariahilferstrasse and Zieglergasse U-Bahn station makes commuting convenient. Guests consistently praise the friendly and helpful staff, who are adept at handling inquiries and providing immediate responses to information requests. The hotel’s business center and meeting rooms are highlighted as valuable facilities, providing ample space and the necessary amenities for training sessions and meetings. Rooms are described as quiet, comfortable and suitable for working with laptops, boasting enough space for electronic devices. The hotel's overall ambiance, including its nice interior, contributes positively to the experience. Additional services like concierge planning and reliable airport transfers further enhance its appeal. While some caution is advised for drivers due to potential challenges in the parking area, the hotel's strong price-performance ratio and its business-friendly environment make it a reliable choice for solo travelers or short business trips.
elaya hotel vienna city west exudes a romantic charm that makes it an ideal destination for couples seeking a getaway. The hotel's ambiance is both cozy and charming, creating a perfect romantic atmosphere. Rooms are described as lovely and romantic with interiors that add to the overall charm. Guests appreciate the quietness and privacy, enhancing the sense of a secluded retreat. The hotel’s romantic potential is evident, providing a serene and wonderfully quiet environment that is ideal for a romantic escape.
Elaya Hotel Vienna City West is noted for its welcoming attitude towards pets, making it a very dog-friendly establishment. Pets are not just allowed but are also treated with evident friendliness, shown by amenities such as dog bowls and water in the lobby. This pet-friendly environment ensures that guests can comfortably stay with their pets. However, it is important to note that the presence of pets has occasionally affected the cleanliness with some guests mentioning pet hair on furniture and sofas in common areas. Despite this, the overall experience for pet owners is positive, highlighted by the thoughtful gestures from the hotel staff, such as special surprises for guests celebrating occasions.
Location Show Map
Location
Breakfast
However, several guests found the breakfast experience lacking in certain aspects. Some comments mentioned eggshells in scrambled eggs and that the quality didn't always match the hotel's four-star status. The breakfast room, located in the basement without windows, was frequently criticized for being noisy, unwelcoming and lacking natural light. The atmosphere was compared to a canteen, which some guests found unpleasant. Additionally, a few reviews pointed out that the variety could be improved, especially when it came to fresh fruit and sweet items.
Despite the criticisms, many reviewers concluded that the breakfast was generally satisfying and a good start to the day, even if it lacked a bit of flair or comfort. For those seeking a traditional Viennese breakfast or looking to enjoy their morning meal in a livelier setting, exploring local cafes might be a preferable option.
Dinner
Rooms
The cleanliness of the rooms is a standout feature, consistently described as spotless and well-maintained. The hotel also receives praise for comfortable bedding and a quiet ambiance, which make for a restful stay. The presence of amenities like coffee machines, air conditioning and spacious bathrooms further contribute to guest satisfaction. Daily housekeeping ensures that rooms remain tidy throughout guests' stays.
While the majority of reviews are favorable, there are a few areas noted for improvement. Some rooms show signs of wear, particularly the carpets, which appear stained in several instances. Certain furnishings and room items also seem outdated or in need of repair. Noise issues were reported occasionally, particularly from within the building or the street outside.
Overall, the spacious and clean rooms, combined with modern conveniences and a peaceful setting, make 'Elaya Hotel Vienna City West' a reasonable choice for visitors seeking a comfortable and well-appointed stay in Vienna.
Beds
Cleanliness
However, a recurrent issue noted by guests is the state of the carpets, which are often described as old, stained and in need of replacing. Some reviews mentioned inconsistent housekeeping services with occasional lapses resulting in unclean bedding or unkept rooms. Despite these concerns, the overall impression remains positive, emphasizing a clean, modern and comfortable environment, reinforced by friendly and supportive staff.
In summary, while the elaya hotel vienna city west excels in maintaining general cleanliness and guest satisfaction, attention to carpet maintenance and consistency in daily cleaning could enhance the overall guest experience.
Staff
Staff members are described as not only polite and professional but also quite accommodating, always ready to help and provide information about local dining options and making the most of a visit to Vienna. The positive interactions with the staff leave a lasting impression on guests with many highlighting the excellent service and the overall kindness and patience displayed by the team.
The consistency in positive feedback speaks volumes about the hotel's commitment to ensuring guest satisfaction through exceptional service. From replenishing breakfast quickly to assisting with luggage, the staff's proactive and pleasant approach significantly enhances the overall guest experience, making Elaya Hotel Vienna City West a top choice for those seeking friendly and attentive hospitality.
Wi-Fi
However, some reviews indicate that the WiFi service can be inconsistent. Issues such as the connection cutting out, unstable and weak signals and periods of slow speed were noted. There were instances where WiFi was not available in certain rooms or fluctuated in strength, which caused frustration for some guests.
Despite these issues, the WiFi service is perceived positively by many, particularly in common areas where guests also enjoy complimentary beverages. For those needing reliable internet for work or leisure, it may be worth confirming the connectivity in specific rooms prior to booking.
Parking
The garage itself is noted for being quite narrow, which may present challenges for larger vehicles. Despite this, the overall convenience of having on-site parking is appreciated by many, especially those who value the private and secure nature of the underground facility.
For those staying for shorter periods, the parking rates are deemed acceptable and booking in advance is recommended due to limited availability. Though alternative parking options are available nearby, they are often farther from the hotel, making on-site parking a more appealing option.
Overall, while the parking at elaya hotel vienna city west is secure and convenient, it is perceived to be on the pricier side with limited space, particularly suited for smaller vehicles.
Family
The hotel's restaurant also stands out as very friendly towards families, offering a varied and excellent family buffet that caters well to children and adults alike. The spacious seating areas provide comfortable spots for families to relax and enjoy their meals together.
Staff at Elaya Hotel are described as family-friendly and particularly attentive to the needs of children, creating a welcoming environment for families planning their trips. There are small amenities offered specifically for families, ensuring convenience and comfort during their stay.
Moreover, the hotel ensures that pet owners feel welcome by providing dog bowls in the lobby and other pet-friendly amenities, reflecting their inclusive approach to all family members, including those with furry friends.
Overall, Elaya Hotel Vienna City West is considered a good choice for families, accommodating various needs with its family-oriented services and amenities.
Nightlife
4 Star
The hotel's location is another strong point, conveniently situated near the subway and the shopping street Maria Hilferstraße, making it an ideal base for exploring Vienna. Guests also appreciate the good service, noting instances of exceptional hospitality and a rich breakfast buffet.
However, there are areas for improvement. The breakfast room, located in a loud basement, could offer a more varied selection. Some facilities seem outdated or worn and certain details, like the lack of a kettle and iron in the rooms, detract from the four-star experience. Overall, while the hotel provides good value for money and a satisfactory stay, upgrading some aspects could align it more closely with its four-star claim.
Business
Romantic
Dog Friendly
No, elaya hotel vienna city west doesn't have any pool.
No, a spa isn't available at elaya hotel vienna city west.
Yes, elaya hotel vienna city west welcomes dogs.
Yes, parking facilities are available at elaya hotel vienna city west.
No, elaya hotel vienna city west doesn't have a gym.
Location Show Map
More Options
