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Summary of reviewsHotel Ciudad de Vigo enjoys an outstanding location, ideally positioned by the waterfront with easy access to the city’s main attractions. Guests appreciate its proximity to the port, historical center, shopping areas and an array of restaurants and bars, making it perfect for sightseeing, dining and exploring Vigo. The cruise terminal and Ferris wheel add to the hotel’s charm, particularly during festive seasons.
The rooms are clean and spacious with many offering stunning ocean views. The staff are frequently praised for their friendliness and helpfulness, contributing to an overall positive experience. The hotel's strategic central location appeals to those who wish to explore Vigo without extensive travel and the available parking options, although sometimes challenging, are a plus for car travelers.
Breakfast at Hotel Ciudad de Vigo is generally well-received with guests enjoying the variety and quality of the food, especially the Galician cuisine. The breakfast room offers impressive views, which enhance the dining experience. However, some guests found the options repetitive and occasionally not replenished promptly. Despite some minor criticisms, the overall breakfast experience is positive due to the quality and abundance of food and the courteous service.
Dinner receives mixed reviews with many guests enjoying the meals and excellent service in the hotel’s bar and café, but noting the limited availability of the bar restaurant. Nevertheless, the dining areas, including a rooftop bar and outdoor seating, are appreciated, providing a pleasant ambiance. Guests often venture out to nearby acclaimed restaurants when looking for more variety.
Cleanliness standards are consistently praised with rooms and common areas maintained in pristine condition. The hotel’s housekeeping staff are noted for their thoroughness, making the facilities feel welcoming and well-kept. Even with a few isolated incidents needing improvement, the overall hygiene of the hotel leaves a positive impression.
The staff at Hotel Ciudad de Vigo receive exceptional praise for their friendliness, efficiency and professionalism. The warm and accommodating reception team, diligent room service and attentive restaurant staff all contribute to an inviting and comfortable stay. Guests highlight the staff's dedication to ensuring a pleasant experience, enhancing the hotel’s welcoming atmosphere.
While the WiFi service garners mixed reviews with some guests finding it reliable and fast, others face connectivity issues. This suggests a need for consistent improvement in the internet service provided.
Parking at the hotel is convenient and secure, albeit with some drawbacks such as narrow spaces and additional costs. Accessibility can be challenging during peak times, but nearby alternatives are available, though they are often similarly priced.
For families, the hotel is noted to be family-friendly with spacious rooms suited for extended stays. The ample and well-designed accommodations make it an ideal choice for family vacations, often prompting guests to return with more family members.
The prime location of the hotel also makes it perfect for those looking to enjoy Vigo's lively nightlife with easy access to bars, clubs and lounges. However, this central location can result in noise disturbances at night for light sleepers.
Comfortable beds are another highlight for many guests, despite occasional issues with mattresses and bed sizes. Most find the beds, along with the spacious rooms, conducive to a restful stay.
Despite some criticisms regarding the hotel’s four-star rating and the need for modernization, Hotel Ciudad de Vigo continues to provide a satisfactory experience with its excellent location, friendly staff, cleanliness and overall comfort. Business travelers also find the hotel accommodating with facilities that support work-related activities effectively.
In summary, Hotel Ciudad de Vigo stands out as a recommended choice for visitors to Vigo due to its exceptional location, commendable staff, cleanliness and overall pleasant atmosphere. Show more
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Hotel near Nightlife Spots
Located on Concepción Arenal, adjacent to the Areal district, which is a key area for nightlife, particularly known for its bars and clubs focused on dancing to popular music.
Hotel with Parking
Parking is available at this hotel, providing an option for guests arriving by car.
Accessible Hotel
The entire hotel unit is wheelchair accessible, with specific features such as showers for disabled guests and accessibility by elevator. The hotel also offers handicapped-friendly rooms and ensures easy access for wheelchairs throughout the property.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
4-Star Hotel
Room Types
Double or Twin RoomThis room has 2 single beds or 1 double bed and includes free Wi-Fi.
Junior SuiteThis spacious room has elegant décor and includes a small seating area.
Triple RoomThis room has 3 single beds and includes free Wi-Fi.
Superior Double RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a minibar, a coffee machine, a wardrobe as well as city views. The unit has 1 bed.
Deluxe Double Room (2 Adults + 1 Child)Offering free toiletries, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views.
Deluxe Double or Twin RoomOffering free toiletries, this twin/double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with cable channels, a minibar, a coffee machine, a wardrobe as well as sea views.
Guest Reviews
8.3
Very Good
Location
Hotel Ciudad de Vigo boasts an exceptional location that has left guests thoroughly impressed. Situated perfectly by the waterfront, it offers easy access to the city's main attractions, including the port, historical center, main shopping streets and a myriad of restaurants and bars. Visitors have found it ideal for sightseeing, dining and exploring, all within walking distance. The proximity to the cruise terminal and the Ferris wheel, especially during the Christmas season, adds another layer of convenience and charm.
Guests also appreciated the clean and spacious rooms, some of which offer beautiful views of the ocean. The staff receives high praise for their helpfulness and friendliness, contributing significantly to the overall positive experience. The strategic central location makes it a perfect choice for those wanting to experience everything Vigo has to offer without the need for extensive travel. Additionally, the availability of parking options—both at the hotel and nearby—adds a layer of ease for those traveling by car.
Overall, the hotel's perfect positioning combined with its excellent service and amenities makes it a highly recommended stay for anyone visiting Vigo.
Breakfast
Breakfast at Hotel Ciudad de Vigo has garnered a broad spectrum of reviews, predominantly positive with some critical notes. The breakfast room, located on the seventh floor, offers guests impressive views of the harbor, the estuary and the scenic surroundings, significantly enhancing the dining experience. The ample and varied buffet features Galician cuisine and provides a selection of natural juices, breads, pastries, cured meats, yogurts, scrambled eggs and more, which many guests found very good and complete.
However, a few guests felt the breakfast options were repetitive and did not always meet the expectations set by the hotel's overall high standards. Some noted that the variety could be improved with more fruit and fresh options. While the quality and abundance of food received praise, there were mentions of items not being replenished promptly and occasional serving issues.
The breakfast service was generally commended for being courteous and efficient. Some visitors found the breakfast prices to be on the higher side and suggested that they should be included in the room rate. Despite minor criticisms, the remarkable views from the breakfast room and the overall quality left a lasting positive impression on most guests.
Dinner
The dining experience at Hotel Ciudad de Vigo garners mixed feedback from guests. Many find the hotel bar/cafe meals very satisfying with excellent service from the staff. The presence of dining areas such as a rooftop bar and outdoor seating is appreciated, adding value to the overall stay. However, there are noted limitations, such as the restricted schedule of the bar restaurant, which occasionally leads to the frustration of not being able to have a drink or dine at the hotel. Despite these constraints, the possibility of having a good meal at the hotel's restaurant is welcomed by those who manage to dine there. For more variety, guests often venture out to nearby eateries like Mesón Santiago, which comes highly recommended. Overall, while the dining options at the hotel receive praise for their quality and ambiance, improvements in availability and menu variety could enhance the experience.
Rooms
Hotel Ciudad de Vigo offers a range of rooms that guests find spacious and comfortable with many praising the cleanliness and beautiful ocean views from certain rooms. The decor in several rooms is well-thought-out, providing an aesthetically pleasing and comfortable stay. Many rooms come with modern amenities and have been described as bright and well-equipped, meeting the needs of various travelers.
However, the property shows signs of age with numerous guests indicating that some rooms and furniture need renovation. Despite the occasional outdated decor, the large sizes of the rooms and bathrooms are consistently appreciated.
Guests also pointed out issues with soundproofing, noting that noise from adjoining rooms and the street can sometimes be disturbing. While some rooms offer picturesque views and excellent comfort, others suffer from maintenance issues like poor draining showers, non-functioning heating and in some cases, an unpleasant smell.
On the positive side, the rooms are generally clean and well-maintained with comfortable beds being a highlight for many guests. For those seeking peaceful accommodations with ample space, decent decor and good views, Hotel Ciudad de Vigo remains a good option, particularly if staying in one of the updated rooms.
Beds
At Hotel Ciudad de Vigo, guest reviews about the beds reveal a predominantly positive experience with some varied opinions. The overarching sentiment points to comfortable and super comfortable beds, frequently described as providing quality sleep. Many guests highlight the rooms as being very comfortable overall, often noting them to be spacious with good views. The beds themselves are repeatedly mentioned for their comfort with many reviewers finding them large and excellent, often paired with comfortable pillows.
However, some guests experienced issues, pointing to hard and uncomfortable mattresses with a few noting that beds were too small or not well-maintained. Occasional criticism also includes noise disturbances and issues with bed anchoring or headboards. Despite these concerns, the frequent commendations for comfort and room quality suggest that most visitors enjoy a restful and pleasant stay.
Cleanliness
The cleaning standards at Hotel Ciudad de Vigo are highly praised with the majority of reviews noting the accommodations as spotlessly clean and very well maintained. Guests frequently describe the rooms and common areas as exceptionally clean and the housekeeping staff ensures that rooms are tidied and free of dust on a daily basis. Many reviewers have found the hotel’s cleanliness to be excellent, emphasizing the immaculate condition of the facilities and the thoroughness of the cleaning service. The welcoming atmosphere of the hotel is enhanced by its neat and organized spaces, contributing to an overall pleasant stay. Despite a few isolated incidents of cleanliness needing improvement, the hotel generally maintains a high standard of hygiene that leaves a positive impression on its guests.
Staff
Hotel Ciudad de Vigo shines with an exceptional reputation for its staff, consistently highlighted as friendly, efficient and professional. From the moment guests step into the lobby, they are welcomed by courteous receptionists whose helpful and accommodating nature sets a positive tone for their stay. The reception staff are often praised for their warm demeanor and attentiveness, ensuring a smooth check-in process and providing valuable assistance throughout the visit.
Service at the hotel extends beyond the front desk with room service staff equally commended for their friendliness and efficiency. The compliments continue for the attentive and kind staff in the restaurant and café, contributing to a pleasant dining experience. Guests frequently note the staff’s dedication to customer service and their ability to promptly address and fulfill requests.
Many reviews emphasize the overall professionalism and hospitality of the staff, who are described as always willing to help and keen on making guests feel comfortable. The staff's competence, coupled with their friendly and approachable nature, leaves a lasting impression on visitors, contributing significantly to the hotel's welcoming atmosphere.
In summary, Hotel Ciudad de Vigo's staff excels in providing top-notch service with a personal touch. Their exceptional attention to detail and unwavering commitment to guest satisfaction make a stay at this hotel a memorable experience.
Wi-Fi
Hotel Ciudad de Vigo receives mixed reviews regarding its WiFi service. Guests have commended the hotel for having very good, fast and exceptional WiFi with some highlighting that the WiFi works perfectly. However, there are numerous complaints about the internet connection being very poor, weak and slow with some guests experiencing significant issues, including no WiFi in their rooms or connectivity problems. Overall, while some guests enjoyed a high-quality internet experience, others found it lacking and in need of improvement.
Parking
Hotel Ciudad de Vigo offers convenient parking options, both on-site and at nearby facilities. Some find the availability and security of the parking to be a significant plus with the hotel even offering a discounted rate for guests. The parking spaces are noted for being secure and well-lit, ensuring peace of mind for those traveling by car.
However, there are some drawbacks to consider. Many guests mention that the parking spaces are quite narrow, making maneuvering difficult, especially for larger vehicles. Accessibility can be an issue too with several comments pointing out the challenging exits and tight spaces within the garage. Additionally, parking is not included in the room rate and tends to be on the expensive side with costs ranging around €16-20 per day.
Moreover, it is not possible to reserve a parking space in advance, which can be inconvenient, particularly during busy periods when the hotel parking is full. When this occurs, there are alternative parking options nearby, though these too can be pricey.
Overall, while the hotel offers practical parking solutions in a central location, potential guests should be prepared for the extra cost and the tight spaces.
Family
Hotel Ciudad de Vigo stands out as a family-friendly destination, garnering praise for its child-friendly environment and suitability for families. Guests highlight the ample and well-designed family-sized rooms with some specifically mentioning the comfort provided by connecting room setups. The hotel's accommodations are consistently described as spacious enough for families, making it an ideal choice for family trips and extended stays. Reviews frequently mention the family-friendly amenities and the overall atmosphere, making it a perfect spot for a family vacation. Families who stayed at the hotel expressed their intention to return with more family members, indicating a strong preference for the hotel's offerings.
Nightlife
Hotel Ciudad de Vigo is ideally located for those looking to immerse themselves in the vibrant nightlife of the area. Nestled close to many bars, clubs and lounges, the hotel's surroundings offer a lively and energetic atmosphere perfect for evening strolls and night-time activities. The location is not only central and near the historic center, but also excellent for guests eager to experience the nearby nightlife and entertainment options.
However, being in the heart of such a bustling area does come with its drawbacks. Some guests have noted that street noise from the surrounding bars and clubs can be quite loud at night, which might make sleep challenging. Despite this, the hotel's prime location for those seeking leisure and entertainment is often highlighted positively in reviews. Additionally, its proximity to the Christmas Market and the port adds to its appeal for both nightlife enthusiasts and general tourists alike.
With easy access to great nightlife, the hotel's central location provides an excellent base for enjoying what the city has to offer, although light sleepers might want to bring earplugs. Overall, Hotel Ciudad de Vigo is a convenient and lively spot for those looking to explore Vigo's vibrant evening scene.
4 Star
Hotel Ciudad de Vigo has received mixed feedback regarding its four-star rating, facilities and services. Many guests have expressed disappointment, stating that the facilities and overall appearance do not meet the expected standards of a four-star hotel. Reviews frequently highlighted issues such as outdated decor, subpar breakfast offerings and parking that did not match the hotel's advertised quality. While some found the rooms acceptable, others felt they required modernization to align with a four-star classification. The hotel was often described as old-fashioned with several comments noting that it did not live up to a four-star rating. Overall, while there are some positive mentions, the consensus suggests that Hotel Ciudad de Vigo could benefit from updates and improvements to better meet guests' expectations for a four-star establishment.
Business
Hotel Ciudad de Vigo is highly regarded for its business-friendly environment, making it ideal for corporate stays and work trips. Business travelers frequently use its range of business facilities, including meeting rooms and a business center. The rooms come equipped with a desk and reliable wifi, essential for work-related activities. Despite some areas featuring older rooms and aged furniture, the hotel has been a consistent choice for work visits over the past decade. However, it does not offer free breakfast, which some business travelers might miss. For straightforward business needs, this hotel remains a solid option.
Accessible
Hotel Ciudad de Vigo caters well to guests with disabilities, featuring an elevator for easy access to all floors. The accommodations are designed to be accessible with facilities that guests find quite user-friendly. The hotel offers an accessible entrance and has modified rooms specifically for better accessibility. Its location is convenient for sight-seers, enhancing the overall ease of stay for all guests. While there have been suggestions for further updates to the bathrooms, the current amenities ensure a generally comfortable and accessible experience.
Luxury
Hotel Ciudad de Vigo strives to offer a luxurious experience marked by an upscale ambiance and lavish surroundings. Many guests appreciated the luxurious setting and high-end experience, noting the presence of luxury amenities and an overall luxury hotel ambience. The rooms were described as luxurious, providing a sense of indulgence for travelers.
However, some guests felt the hotel did not entirely live up to luxury expectations. They noted that the furniture did not match the hotel's purported level and pointed out that the hotel did not feel like a four-star venue. Specific criticisms mentioned the lack of dining service for dinner and that €160 per night for a regular room without breakfast or extra luxury was seen as expensive. The need for renovations was also highlighted with some describing the rooms as showing their age.
Despite these critiques, the hotel remains a notable four-star establishment that maintains its amenities and services well. Excellent staff service stood out as a consistent highlight, contributing positively to the overall guest experience.
Romantic
Hotel Ciudad de Vigo offers a romantic setting perfect for couples looking to escape the routine. With its charming atmosphere and scenic harbor views, it serves as an ideal location for a romantic getaway, anniversary celebration or even a honeymoon. The hotel provides a romantic view of the harbor that enhances the intimate experience, making it suitable for any romantic trip. The overall ambiance ensures a memorable and affectionate stay.
No, Hotel Ciudad de Vigo doesn't have any pool.
No, a spa isn't available at Hotel Ciudad de Vigo.
Yes, Hotel Ciudad de Vigo welcomes dogs.
Yes, parking facilities are available at Hotel Ciudad de Vigo.