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Summary of reviewsHotel Conde Ansúrez, located on the outskirts of Valladolid near the A62 highway, offers a tranquil and strategic location ideal for car travelers and those en route to destinations like France. The hotel provides free, secure parking and easy access to bus transportation, allowing guests the convenience of exploring the city without the need for driving into its congested center. Guests appreciate the quiet neighborhood, soundproof rooms and the overall peaceful stay.
The hotel’s rooms receive mixed feedback; many guests praise the comfort, cleanliness and spaciousness, noting features like comfortable beds and balconies. However, some guests find the rooms small and dated with occasional noise concerns and minor maintenance issues. Despite these critiques, the consistent cleanliness and well-kept public areas are highly appreciated.
The breakfast service has room for improvement with guests calling for a more varied and substantial offering. However, the dinner experience fares better with positive comments on the high quality, affordability and generous portions of the meals served in the hotel's restaurant and cafeteria. Some guests did note the absence of an à la carte menu and occasional restaurant closures as areas needing attention.
Staff performance at the hotel is generally commendable with many guests highlighting their friendliness, helpfulness and attentiveness. The reception team and cleaning staff receive particular praise for their professionalism and warm service, though there are occasional lapses in service speed at the bar.
For families, the hotel offers a safe and welcoming environment with adequate parking and friendly service. Despite minor inconveniences, families find the hotel suitable for their needs.
Guests’ experiences with bed comfort are mixed with some praising the clean bedding and comfortable mattresses, while others find the beds too small or firm. Improvements in bed size and quality could enhance overall guest comfort.
While the hotel is deemed accessible with features like secure underground parking, an elevator and convenient bus services, some areas require climbing stairs, which might present challenges for guests with mobility issues.
Overall, Hotel Conde Ansúrez maintains high standards of cleanliness and staff dedication, though it falls short in some areas, particularly those expected of a four-star hotel. There is a consensus that significant updates to facilities and services would better align the hotel with its star rating. Despite these setbacks, the hotel is a good fit for travelers seeking tranquility, convenient location and friendly service.
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