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Best Western Hotel Cristallo Mantova

Virgilio , Via Cisa 1/e (Show on Map)

8.0

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Best Western Hotel Cristallo Mantova is a conveniently located hotel, ideal for travelers who value easy access to Mantua and surrounding cities such as Bologna and Verona. Situated near the highway, yet a short drive from the city center, the hotel combines strategic placement with ample parking, making it a practical choice for those traveling by car. Guests appreciate the hotel's quiet rooms at the back, away from the busy road, though some have noted occasional traffic noise.

Breakfast at the hotel generally receives positive remarks for its variety and quality, featuring continental options and hot beverages like cappuccino and hot chocolate. While some guests have pointed out limitations and subpar pastries, the abundant and satisfying breakfast experience prevails. Dinner at the hotel's restaurant is well-received, praised for excellent quality, a varied menu and friendly service, despite occasional criticisms about the food's mediocrity or prices.

The hotel's rooms stand out for their spaciousness and cleanliness, often noted for being modern, comfortable and well-maintained. Though some furnishings appear dated and noise insulation could be improved, the overall room experience is positive. The bathrooms are clean and functional, adding to guest satisfaction.

Cleanliness throughout the hotel, from private rooms to common areas, is frequently commended, contributing to a welcoming atmosphere. The staff are celebrated for their exceptional service, characterized by professionalism, helpfulness and warmth. This extends to efficient and courteous service in the restaurant and breakfast areas, enhancing the overall hospitality.

The hotel provides reliable, fast and free wifi, though it requires registration. It also offers ample, convenient parking with various options, though one area noted for minor safety concerns. Family travelers appreciate the clean, comfortable and well-equipped family rooms along with a favorable breakfast variety for children.

Guests frequently highlight the comfort and size of the beds, which contribute significantly to a positive sleeping experience. While some minor issues with certain beds were noted, the overall feedback remains very positive.

While the four-star rating garners mixed reviews with some pointing out outdated facilities and decor, the hotel is still seen as a valuable choice for economical stays and provides good value for money. Additionally, it caters effectively to business travelers with amenities conducive to professional needs.

In summary, the Best Western Hotel Cristallo Mantova offers a practical, clean and comfortable stay with exceptional staff service, making it a commendable choice for both leisure and business travelers.
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Categories

Family Friendly Hotel

Located in Virgilio, just outside Mantua, offering a quieter environment for families. It is near enough to easily access Mantua's attractions.

Hotel with Swimming Pool

This 4-star hotel offers a brand new swimming pool surrounded by a large park. It also provides e-bike rentals for exploring the area.

Outdoor Pool

Business Hotel

This hotel is a benchmark for business stays in Mantua, offering 65 cozy rooms, 4 large equipped meeting rooms, and inviting common areas. It features an in-house restaurant, continental buffet breakfast, and can arrange light lunches and coffee breaks on request. The hotel also provides special services dedicated to business travelers and has soundproof, naturally lit, and air-conditioned meeting rooms.

Accessible Hotel

This hotel features accessible features and offers free outdoor unguarded parking.

Hotel with Outdoor Pool

This hotel features a completely renovated outdoor swimming pool surrounded by a large park and greenery, offering an oasis of tranquility. The seasonal pool is available daily from 10:30 to 19:00.

Dog Friendly Hotel

Hotel with Parking

4-Star Hotel

Room Types

Standard Single Room Offering free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned single room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, an iPad as well as an inner courtyard view. The unit has 1 bed.

Superior King Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, an iPad as well as an inner courtyard view.

Family King Room Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned quadruple room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, an iPad as well as an inner courtyard view.

Standard Double or Twin Room Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room offers a flat-screen TV with satellite channels, a minibar, an iPad, a wardrobe as well as an inner courtyard view.

Triple Room Featuring free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room features a flat-screen TV with satellite channels, a minibar, an iPad, a wardrobe as well as an inner courtyard view.

About Best Western Hotel Cristallo Mantova

License: 020071ALB00002, IT020071A1RB2XRBLD

Guest Reviews

8.0

Very Good

Location

The Best Western Hotel Cristallo Mantova enjoys a convenient location for travelers seeking easy access to the charming city of Mantua and its surrounding regions. Ideally situated near the highway, it provides swift connectivity both to Mantua and other nearby cities such as Bologna and Verona. The hotel is well-positioned just a short drive from the city center—a quick five to ten-minute journey by car—making it viable for those exploring Mantua and its notable attractions like Palazzo Te.

One of the key highlights of its location is the ample and convenient parking, recommended by many for ease of access, especially for those traveling by car. The hotel's position on a busy road ensures it remains easily reachable, although this does contribute to some traffic noise. However, the rooms located at the back are noted to be quieter.

While slightly outside the city center, the location is still strategically beneficial, offering a balance of peacefulness and connectivity. Several reviews mentioned the proximity to local restaurants and an illuminated bike path leading to the city center and the lakes, providing both convenience and opportunities for outdoor activities.

Overall, Best Western Hotel Cristallo Mantova stands out as a practical and well-organized option for those visiting Mantua by car. Its strategic location, coupled with ease of access to the highway and the availability of parking, makes it a great choice for both short stopovers and extended stays in the region.

Breakfast

The breakfast experience at Best Western Hotel Cristallo Mantova receives mixed reviews from guests, but trends toward the positive. Many reviewers praise the breakfast as rich and varied with options spanning both sweet and savory selections and fresh products available. It is frequently described as abundant, satisfying and even outstanding by some with comments on the extensive choice and quality. Specific mentions highlight the inclusion of a continental breakfast and hot beverages like cappuccino and hot chocolate, adding to the satisfaction.

On the other hand, several reviews indicate areas for improvement. Some guests find the breakfast subpar for a 4-star hotel, noting limited choices, poor quality pastries and occasional issues with food replenishment. A few mention specific problems like stale pastries, burnt croissants and sugary fruit juices. Despite these concerns, the general sentiment leans towards a positive and fulfilling breakfast experience with ample praise for the variety and quantity provided.

Overall, while there are areas that could benefit from enhancement, the majority of guests seem to appreciate the effort put into the breakfast offerings at this hotel.

Dinner

Guests at the Best Western Hotel Cristallo Mantova have mostly positive impressions of the dinner experience at the hotel. Many reviews highlight the excellent quality of both lunch and dinner with guests appreciating the varied menu that offers both sweet and savory products. The hotel's restaurant receives frequent praise for its good food, quick and friendly service and many find the meals to be of good value for the price.

Guests often mention the convenience of dining at the hotel's restaurant, noting that no prior booking is necessary and that the restaurant provides a comfortable and suitable dining option. Several reviews commend the restaurant on the ground floor, describing it as excellent and top-notch. Specific mentions of the quality of dishes and the friendly staff further enhance the positive dining experience.

However, there are a few criticisms with some guests finding the food to be mediocre or poor and noting specific instances where dishes seemed pre-packaged or presented as leftovers. Some have raised concerns about the restaurant's cleanliness and the limited selection on the menu. Additionally, a few reviews mentioned that the prices at the restaurant could be excessive.

Despite these occasional negatives, the overall consensus suggests that the on-site restaurant at the Best Western Hotel Cristallo Mantova offers a very good dining experience with generous portions and a supportive, friendly staff.

Rooms

Best Western Hotel Cristallo Mantova offers a compelling experience largely marked by the spaciousness and cleanliness of its rooms. Guests frequently highlight the large, comfortable rooms, some of which come with a king-size bed, semi-private balconies and ample living space. Cleanliness is a standout feature with multiple reviews acknowledging the neat, well-maintained environments. Many of the rooms are described as modern and cozy, contributing to a pleasant and welcoming atmosphere.

Despite the frequent praise for room size and modern amenities, a few guests mention that some furnishings and fixtures appear dated, detracting slightly from the overall modern feel of the hotel. Additionally, while many reviews praise the hotel's quiet and peaceful ambiance, some note noise issues related to traffic and thin windows, particularly when left open.

The bathrooms, although described as essential by some, are generally clean and spacious with large bathtubs and sufficient storage space. Air conditioning seems to be functioning well, although the room temperature and occasional excessive air conditioning have been noted.

In summary, Best Western Hotel Cristallo Mantova offers large, clean and comfortable rooms that are well-suited for families and business travelers alike. While the decor might benefit from a modern refresh and better soundproofing, the overall room comfort and cleanliness, alongside helpful staff, create a satisfying stay.

Beds

Guests at Best Western Hotel Cristallo Mantova frequently highlight the comfort and size of the beds as a major positive aspect of their stay. Many travelers describe the beds as clean, very comfortable and spacious with numerous mentions of king-size and even oversized beds. Several reviews mention the comfort of the mattresses and the quality of the bedding, adding to the overall positive sleeping experience.

There is a notable mention of the comfort and cleanliness of the bedding with large and very comfortable beds consistently praised. However, some reviews do note occasional issues, such as a small third bed that isn't ideal for an adult and a few references to beds being too soft or of poor quality. Bunk beds were described as old and shaky.

Despite these minor points, the overall consensus is overwhelmingly positive with guests frequently mentioning how much they appreciated the large, comfortable and well-maintained beds during their stay.

Cleanliness

The Best Western Hotel Cristallo Mantova has been frequently praised by guests for its high standards of cleanliness. The hotel rooms, including the bathrooms, are consistently described as very clean and well-organized. Many reviews highlight the spotless and meticulously cleaned rooms and surroundings, contributing to a positive and welcoming atmosphere.

Guests commented on the cleanliness of both private and common areas, pointing out that rooms were properly maintained and cleaned daily. Elegant and comfortable accommodations with clean beds and spacious layouts add to the overall satisfaction. The staff also received positive mentions for their polite service and efficient upkeep of the facilities, ensuring no dirty corners were left unchecked.

However, a few guests noted some minor issues, such as an unpleasant smell in the corridors and the outdated appearance of some rooms and bunk beds. Despite these occasional drawbacks, the overwhelming sentiment is that the hotel's cleanliness and hygiene standards are excellent, making it a well-regarded choice for visitors to Mantua.

Staff

The reviews for the staff at Best Western Hotel Cristallo Mantova paint a picture of exceptional service marked by professionalism and warmth. Guests frequently highlight the friendliness, politeness and helpfulness of the hotel personnel, noting that staff members consistently go out of their way to ensure a pleasant stay. The reception staff, in particular, receive commendation for their warm welcomes, efficient service and readiness to assist with any requests. Many guests appreciated that the staff speaks good English, which facilitated smoother interactions and assistance.

The reviews further emphasize the high level of courtesy and competence displayed by all staff members with particular praise for their ability to accommodate guests' needs and requests promptly. The kindness and attentiveness of the entire team—from the receptionists to the cleaning staff—stand out as recurring themes. Guests also frequently note the pleasant demeanor and professionalism of the front desk staff, making the check-in and check-out processes seamless and welcoming.

In addition to the overall friendliness, the staff's attention to detail and dedication to providing excellent customer service are evident. The superb hospitality extends to the restaurant and breakfast areas where guests appreciate the courteous and efficient service. Overall, the staff at Best Western Hotel Cristallo Mantova are characterized by their remarkable courtesy, helpfulness and unwavering commitment to guest satisfaction.

Wi-Fi

The wifi at Best Western Hotel Cristallo Mantova is notably fast and reliable, providing a stable connection throughout the rooms. Guests have praised the wifi for being good and free, making it easy to stay connected during their stay. However, using the wifi does require registration with an email address and acceptance of specific terms, including receiving promotional emails. Despite this minor inconvenience, the overall performance of the internet connection has been positively received with no significant issues reported.

Parking

Best Western Hotel Cristallo Mantova offers guests an array of convenient parking options that significantly enhance their stay. The hotel provides ample free parking spaces, both in front and behind the building, making it easy for guests to park their vehicles without any hassle. The parking lots are spacious and can accommodate a large number of cars, which is particularly useful for those traveling by car.

Besides the main parking lot, there are also outdoor parking options and even garage parking available, including spaces for motorcycles. For those seeking convenience, the parking is located right in front of the entrance, ensuring quick and easy access to the hotel. Guests have appreciated the simplicity of parking their cars with minimal effort.

Though generally large and accessible, a few guests have noted some concerns about the safety of the parking lot at the back of the facility. Despite this, the overall sentiment is positive with many reviewing the parking as ample, spacious and supportive, providing a stress-free start to their stay at the hotel.

Family

Best Western Hotel Cristallo Mantova is highly appreciated for its suitability for families, particularly those on short stays or traveling to another destination. The hotel offers a good breakfast variety that children love, along with clean and comfortable family rooms, including options with a bunk bed or three beds. The family rooms are of a good size and ideal for a family tour. Quick and efficient service is also noted, as exhibited when kids lost their room card and received a replacement promptly. However, the bathroom without heating might be a concern, particularly for families. Overall, the hotel is described as good with children, making it a solid choice for family travels.

4 Star

The Best Western Hotel Cristallo Mantova garners mixed reviews regarding its four-star rating, facilities and services. While some guests found the hotel to offer great value for money and suitable for quick, economical stays, many others voiced concerns about its supposed four-star standing. Elements such as old-fashioned rooms, outdated bathrooms and proximity to a noisy nightclub detract from the luxurious experience one might expect. Additionally, the breakfast buffet was frequently criticized for failing to meet the standards of a four-star establishment.

Several reviewers felt the overall atmosphere and service did not align with a four-star rating, often comparing it unfavorably to three-star hotels. The need for modernization and maintenance was a recurring theme with some suggesting that the hotel felt more like a three-star facility from the 1970s. Despite these critiques, a few guests did feel that the hotel lived up to its four-star label, highlighting it as a very good option if judged solely on value for money for a brief stay.

Business

The Best Western Hotel Cristallo Mantova caters effectively to business travelers, offering a range of amenities that suit professional needs. The breakfast is tailored for those on business, providing a practical start to the day. The hotel's facilities are conducive to work, making it a suitable location for business stays and trips. It offers good value for money, attracting many travelers for both short and stopover stays. Additionally, the hotel is frequently chosen for quick touch-and-go business visits with repeat guests noting its convenience when working near Mantua. The presence of an on-site restaurant further adds to its appeal for those needing a reliable and efficient base during business endeavors.

Accessible

The Best Western Hotel Cristallo Mantova stands out for its exceptional accessibility features, making it a favorable choice for travelers with disabilities. Strategically located with a large parking area next door, it provides air-conditioned, soundproof rooms to ensure a comfortable stay. The hotel is wheelchair accessible and offers accessible services, including a convenient ramp, making it easy for all guests to navigate the premises.

The hotel's location is particularly advantageous; it is close to the city center and easily accessible by bus, though the bus connecting Cerese to the center of Mantua runs infrequently. Those with a car will find it a good base for reaching Mantua, as it is just a short drive from the center. Its proximity to the ring road and highway allows for seamless travel and the direct access to the bike path adds to its appeal.

For guests requiring quick access to the city, the hotel provides a shuttle service. Rooms with garden views offer a serene escape, enhancing the overall enjoyable experience for guests with temporary or permanent disabilities.

Overall, the peripheral yet convenient location combined with thoughtful design and services positions the Best Western Hotel Cristallo Mantova as a top choice for accessible travel.

Dog Friendly

Best Western Hotel Cristallo Mantova is highly regarded for its dog-friendly facilities. Guests appreciate the thoughtful touches provided for their pets, such as mats, bowls and special beds in the rooms. The hotel ensures that pets feel welcomed and comfortable, offering kits that include feeding stations and bedding. Notably, small-sized dogs are even allowed in the breakfast room, making it convenient for pet owners. The hotel caters to specific guest requests related to their pets, which adds to the positive experience for those traveling with dogs. However, some reviews noted concerns about allergies and hygiene for guests without dogs. Overall, the hotel's dedication to accommodating pets has been enthusiastically received.

Yes, Best Western Hotel Cristallo Mantova has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Best Western Hotel Cristallo Mantova.

Yes, Best Western Hotel Cristallo Mantova welcomes dogs.

Yes, parking facilities are available at Best Western Hotel Cristallo Mantova.

No, Best Western Hotel Cristallo Mantova doesn't have a gym.

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