Hotel Palacio de Elorriaga
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Summary of reviewsHotel Palacio de Elorriaga, situated on the outskirts of Vitoria-Gasteiz, offers guests a picturesque and serene environment, surrounded by lush gardens and close to the tranquil Salburúa Park. Its location, while slightly removed from the bustling city center, is easily accessible by car or public transport, making it an excellent retreat for those seeking peace and nature yet close enough to the historic and cultural attractions of Vitoria-Gasteiz. Free and secure parking facilities add to the convenience, appealing to travelers passing through or visiting nearby natural attractions.
Breakfast at the hotel receives generally positive feedback for its simplicity, reasonable pricing and key offerings like a breakfast tortilla and good coffee, all set in the charming ambiance of a quaint old bar. While some guests noted the variety could be improved, the breakfast remains a satisfactory start to the day for many.
The dining experience captures mixed reviews due to inconsistent restaurant availability; however, when open, the restaurant is praised for its cozy atmosphere, delicious traditional Basque dishes and friendly service. Despite occasional frustrations with closures, the quality of food and attentive staff make dining at the hotel a positive aspect.
Rooms at Hotel Palacio de Elorriaga are celebrated for their spaciousness, cleanliness and charming antique decor, featuring rustic wooden beams that evoke a 16th-century ambiance. Guests appreciate modern conveniences like well-fitted bathrooms and hydromassage showers, though minor issues such as small room sizes or inconsistent heating are occasionally mentioned. Overall, the unique and comfortable atmosphere earns high marks.
Exceptional cleanliness is a standout feature with guests frequently noting the spotlessness of rooms, bathrooms and communal areas. The high standards of hygiene, complemented by well-maintained gardens and new mattresses, ensure a comfortable and cozy environment.
The hotel's staff consistently receive accolades for their friendliness, attentiveness and professionalism. Guests feel warmly welcomed and well-assisted throughout their stay, benefiting from the staff's multilingual abilities and dedication to high-quality customer service.
WiFi at the hotel is generally reliable and fast with most guests finding it adequate for their needs, despite occasional slowdowns.
Parking facilities are well-regarded for their security and convenience with ample spaces and free availability, contributing to guest satisfaction.
Families appreciate the hotel's family-friendly environment, large patio and proximity to a small green park, making it an ideal choice for stays with young children.
Beds are predominantly found to be comfortable with individual pillows and extra blankets adding to the restful experience, though some updates to the mattresses could enhance comfort further.
As a three-star hotel, Hotel Palacio de Elorriaga offers a charming and well-priced experience with essential facilities and a welcoming atmosphere, making it suitable for overnight stays or business trips. The hotel also caters well to business travelers with amenities like meeting rooms and coworking spaces, providing a peaceful and conducive environment for work-related needs.
Accessibility at the hotel is well-regarded, featuring multiple entry points and a convenient location, making it suitable for guests with disabilities. The charming, rustic architecture enhances the overall appeal, offering a blend of classic charm and modern accessibility.
In summary, Hotel Palacio de Elorriaga excels in providing a peaceful, charming retreat with excellent staff service, cleanliness and convenience, making it a favorable choice for travelers seeking tranquility, comfort and value.
Categories
Breakfast at the hotel receives generally positive feedback for its simplicity, reasonable pricing and key offerings like a breakfast tortilla and good coffee, all set in the charming ambiance of a quaint old bar. While some guests noted the variety could be improved, the breakfast remains a satisfactory start to the day for many.
The dining experience captures mixed reviews due to inconsistent restaurant availability; however, when open, the restaurant is praised for its cozy atmosphere, delicious traditional Basque dishes and friendly service. Despite occasional frustrations with closures, the quality of food and attentive staff make dining at the hotel a positive aspect.
Rooms at Hotel Palacio de Elorriaga are celebrated for their spaciousness, cleanliness and charming antique decor, featuring rustic wooden beams that evoke a 16th-century ambiance. Guests appreciate modern conveniences like well-fitted bathrooms and hydromassage showers, though minor issues such as small room sizes or inconsistent heating are occasionally mentioned. Overall, the unique and comfortable atmosphere earns high marks.
Exceptional cleanliness is a standout feature with guests frequently noting the spotlessness of rooms, bathrooms and communal areas. The high standards of hygiene, complemented by well-maintained gardens and new mattresses, ensure a comfortable and cozy environment.
The hotel's staff consistently receive accolades for their friendliness, attentiveness and professionalism. Guests feel warmly welcomed and well-assisted throughout their stay, benefiting from the staff's multilingual abilities and dedication to high-quality customer service.
WiFi at the hotel is generally reliable and fast with most guests finding it adequate for their needs, despite occasional slowdowns.
Parking facilities are well-regarded for their security and convenience with ample spaces and free availability, contributing to guest satisfaction.
Families appreciate the hotel's family-friendly environment, large patio and proximity to a small green park, making it an ideal choice for stays with young children.
Beds are predominantly found to be comfortable with individual pillows and extra blankets adding to the restful experience, though some updates to the mattresses could enhance comfort further.
As a three-star hotel, Hotel Palacio de Elorriaga offers a charming and well-priced experience with essential facilities and a welcoming atmosphere, making it suitable for overnight stays or business trips. The hotel also caters well to business travelers with amenities like meeting rooms and coworking spaces, providing a peaceful and conducive environment for work-related needs.
Accessibility at the hotel is well-regarded, featuring multiple entry points and a convenient location, making it suitable for guests with disabilities. The charming, rustic architecture enhances the overall appeal, offering a blend of classic charm and modern accessibility.
In summary, Hotel Palacio de Elorriaga excels in providing a peaceful, charming retreat with excellent staff service, cleanliness and convenience, making it a favorable choice for travelers seeking tranquility, comfort and value.
Historic Hotel
While specific historical details are not extensively documented, the name 'Palacio' (Palace) suggests a grand historical building. Its location in Usurbil implies a connection to the local heritage and traditional architecture of the Basque Country.
Business Hotel
Offers 7 meeting rooms with a capacity of 915 people. Combines historical charm with modern business facilities, providing a unique setting for meetings.
Hotel with Parking
This hotel provides free private parking on-site. The complimentary and private nature of the parking facility enhances the convenience for guests.
3-Star Hotel
This hotel is a perfect choice to make the most of a first visit. It is appreciated for its comfort and convenient location, providing easy access to local attractions.
Family Friendly Hotel
Accessible Hotel
Guest Reviews
Hotel Palacio de Elorriaga is nestled in a picturesque setting on the outskirts of Vitoria-Gasteiz, surrounded by lush, well-maintained gardens and close to the serene Salburúa Park. Its location offers a peaceful and tranquil environment, making it an excellent option for those seeking a quiet retreat away from the bustling city center.
The hotel is about 7 kilometers or a 30-40 minute walk from the heart of Vitoria with easy access to the city via a short car drive or public transport options, though these are about a 10-minute walk from the hotel. Despite its distance from the livelier areas, the proximity to highways makes it highly convenient for travelers passing through, such as those en route to France or the Bilbao ferry.
Guests appreciate the hotel's free and secure parking facilities, along with easy access to the natural beauty of nearby parks and wildlife areas, ideal for nature walks and relaxation. Although some found the location slightly isolated with limited nearby amenities, the trade-off is the tranquil ambiance, making it perfect for a peaceful stay. The surrounding new constructions provide a modern but somewhat impersonal backdrop.
Overall, Hotel Palacio de Elorriaga offers a charming and serene environment with convenient highway access, suited for those seeking calm and nature, just a short drive from the historic and cultural attractions of Vitoria-Gasteiz.
Hotel Palacio de Elorriaga offers a breakfast experience that has received mixed reviews but generally trends positive. Set in the charming surroundings of a quaint old bar, breakfast consists primarily of a continental selection, including options like toast, pastries and fresh orange juice. Despite some complaints about limited variety and quality, many guests have praised the breakfast for being tasty, reasonably priced and satisfying.
The breakfast is often described as simple but sufficient with some standout items like the breakfast tortilla and very good coffee. The self-service approach seems to be a hit or miss; some found it convenient while others noted that plates were not always refilled promptly.
During the pandemic, adjustments had to be made, leading to a more basic offering that some guests found disappointing. However, others appreciated the value and quality for the price, notably when breakfast costs as low as €5-6 per person. The buffet, when available, was highlighted for being extensive and varied.
Overall, breakfast at Hotel Palacio de Elorriaga may not be luxurious, but it tends to be a good start to the day in a beautiful and peaceful setting. The friendly service and good value for money make it a positive experience for many guests.
Hotel Palacio de Elorriaga garners mixed reviews, particularly around its dining options. Many guests emphasize the positive aspects of their dining experiences, highlighting delicious food, a cozy and relaxed atmosphere and very good traditional Basque dishes. Dine-in meals such as seafood dishes, crumbled squid and tender rib steak receive specific praise. The friendly and attentive staff contribute to a pleasant dining environment with several guests appreciating the hearty and quality meals at reasonable prices.
However, there are notable downsides that frequently arise. The restaurant is often closed, especially during weekends, weddings or events, leaving guests without in-house dining options. This lack of availability can be frustrating, particularly for those who arrive without prior notice of the closure. Many are directed to nearby restaurants, which are often basic burger and pizza joints and do not meet the expectations of travelers seeking quality dining experiences.
Despite the limited choices and occasional closures, when the restaurant is accessible, it consistently delivers good cuisine. Guests are encouraged to try the local specialty dessert, goxua, as well as other traditional Basque dishes. In summary, while the dining experience at Hotel Palacio de Elorriaga can be delightful, potential guests should be aware of the restaurant's limited operating hours and plan accordingly.
Hotel Palacio de Elorriaga offers rooms that are distinctively charming, often featuring antique and medieval-style decor with rustic wooden beams that evoke a 16th-century ambiance. Many guests found the rooms to be very spacious, comfortable and clean with modern and well-fitted bathrooms. Particularly noteworthy are the hydromassage showers, although some had issues. The beds are often described as comfortable and amenities like useful refrigerators and individual pillows contribute to a pleasant stay.
Some rooms, however, were reported to be on the smaller side with occasional complaints about inadequate lighting and inconsistent heating. Despite these minor drawbacks, the decor and style of the rooms received high praise for their unique and atmospheric qualities. The setting of the hotel in a beautiful old building with character-filled rooms adds to the overall charm.
Guests appreciated the spaciousness of many of the rooms with some highlighting additional features like garden views or soundproofing. Although there were instances of outdated facilities and maintenance issues, the general consensus is one of satisfaction with the comfort and distinctive ambiance provided.
Overall, Hotel Palacio de Elorriaga is celebrated for its beautiful and well-decorated rooms, offering a blend of historical charm and modern comforts, albeit with room for some improvements.
The beds at Hotel Palacio de Elorriaga receive predominantly positive feedback from guests with a majority praising their comfort. Many reviews highlight the beds as very comfortable or super comfortable, contributing to a relaxed stay. Guests appreciate additional amenities such as individual pillows, soft pillows and extra blankets and carpets available in the closet for added comfort.
However, not all reviews are glowing. Some guests find the mattresses in need of updating, describing them as old, hard or moderately uncomfortable. There are also mentions of less favorable experiences with bed accessories, including a preference for more pillow options and updated bed accessories.
Despite these occasional drawbacks, many guests enjoy the spacious rooms and charming decor, coupled with the generally good quality of the mattresses, which offer a pleasant resting experience for most visitors.
Hotel Palacio de Elorriaga boasts exceptional cleanliness, making it a standout choice for discerning travelers. Guests frequently highlight the immaculate state of the rooms, bathrooms and communal areas. The phrase "spotlessly clean" recurs often, reflecting the high standards maintained by the hotel staff. Both the rooms and the restaurant are praised for their tidiness and air-conditioning, adding to the overall comfort of the stay.
The hotel's hygiene extends to the finer details with mentions of super white towels and soft sheets, alongside new mattresses that enhance the resting experience. Even the ambiance contributes to the cleanliness with clean and beautifully maintained gardens. The overall cleanliness of Hotel Palacio de Elorriaga is described as impeccable and exceptional, ensuring a comfortable and cozy environment for all guests.
The hotel's commitment to maintaining a pristine environment is evident with everything described as very clean, spacious and comfortable. For those who value hygiene, this hotel certainly meets, if not exceeds, expectations, promising a clean, comfortable and charming stay.
Hotel Palacio de Elorriaga boasts a reputation for exceptional staff service, as consistently highlighted in guest reviews. Visitors frequently commend the team for being extraordinarily friendly, attentive and helpful, ensuring a warm and welcoming atmosphere throughout their stay. The reception staff, in particular, receive accolades for their competence and charm, swiftly addressing guest needs with efficiency and kindness. From arranging fresh hot coffee to assisting with luggage and providing detailed information about local events, the hotel's personnel are described as dedicated and accommodating.
Guests also appreciate the multilingual capabilities of the staff with many noting their proficiency in English and French, which enhances the ease of communication and overall guest experience. The hotel's owner and management are highlighted for their exceptional treatment and professionalism, contributing to a high-quality customer service experience.
The positive impact of the staff is further amplified by the accessible and calm environment they create, appealing to guests who seek both comfort and attentiveness. The combined efforts of the reception, restaurant and cleaning staff, all noted for their friendliness and helpfulness, underscore the hotel's commitment to high standards of hospitality.
However, a few reviews mention occasional lapses in warmth from certain staff members, but these instances are minor compared to the overwhelmingly positive feedback. Overall, the staff at Hotel Palacio de Elorriaga play a pivotal role in ensuring that guests have a memorable and pleasant stay, characterized by kindness, professionalism and a genuine willingness to meet guest needs.
Hotel Palacio de Elorriaga offers a generally reliable and satisfactory WiFi experience for guests. The WiFi works correctly and is quite fast, ensuring a smooth connection for most tasks. Inside the rooms, guests have enjoyed perfect WiFi connectivity. However, a few have encountered speed issues, particularly noting that it tends to slow down when used in bed. Despite these occasional hiccups, the overall feedback indicates that the hotel's WiFi is good and reliable for a comfortable stay.
The parking facilities at Hotel Palacio de Elorriaga receive high praise from guests for their security and convenience. The private and secure parking features prominently in the reviews with multiple mentions of the gated, enclosed and camera-monitored spaces ensuring peace of mind for vehicle owners. Guests appreciate the ease of parking their vehicles, highlighting the ample availability of spaces and the comfort of parking within the hotel premises itself. The fact that the parking is free further adds to its appeal. Whether it's secure parking for motorcycles, cars, or within an automated parking area, the safe and convenient parking options at this hotel make it an excellent choice for travelers looking for reliability and comfort in their stay.
Hotel Palacio de Elorriaga receives positive remarks for its family-friendly environment, creating a welcoming atmosphere for all ages. The hotel's large patio is highlighted as a perfect spot for children to play, making it an ideal choice for families with young kids. Additionally, its proximity to a small green park offers another pleasant outdoor space for children to enjoy. Although cribs may not always be available, they are free of charge when they are. Overall, guests appreciate the hotel's garden-facing rooms, minimizing the hassle of carrying luggage upstairs and the beautiful greenery surrounding the property, enhancing the stay for both families and children.
Hotel Palacio de Elorriaga offers a charming and full-of-personality experience, making it a great value for money for travelers seeking a three-star stay. The building's reception, rooms and atmosphere, along with the proximity to friendly staff, align well with typical three-star hotel expectations. While the facilities are basic, everything necessary is provided, including the benefit of free uncovered parking within the premises. The hotel is particularly convenient for an overnight stay or a business trip, meeting the essential needs of guests in a pleasant setting.
Hotel Palacio de Elorriaga is a suitable choice for business travelers looking for a convenient stopover on long journeys. The hotel offers an array of business facilities, including a business center, meeting rooms and common work areas, making it ideal for one-night business trips. The presence of conference rooms, printing services and coworking spaces caters well to the needs of business guests. Located in a quiet area, it provides a peaceful environment conducive for work. Travelers appreciate the very warm welcome they receive, adding a pleasant touch to their stay. Overall, the hotel primarily attracts business people, which influences its commercial atmosphere.
Hotel Palacio de Elorriaga has garnered positive feedback for its accessibility features, offering a blend of classic and accessible accommodations. Guests appreciate the hotel's easy and convenient access with multiple entry points, making it suitable for those with disabilities. Its location is also advantageous, being a calm, roadside hotel just a 5-minute drive from the city center and within walking distance to some areas, effectively connected by bus to the center.
The hotel's architecture retains a rustic charm with its centuries-old building, creating a unique atmosphere that doesn't compromise on accessibility. Additionally, ample and safe parking is available for guests. However, it is important to note that the hotel does not have an elevator, which may affect accessibility for some. Overall, Hotel Palacio de Elorriaga is favorably noted for its harmonious blend of historic charm and considerate design for guests with disabilities.
Hotel Palacio de Elorriaga impresses guests with its deep historical roots, having been a 500-year-old palace that exudes rustic charm. The hotel beautifully balances the ambiance of the 16th century with modern comforts, creating an experience akin to stepping back into the medieval era. The property retains its authenticity through antique-style decor and meticulously restored medieval features, including wood beams, stone walls and ornate radiators. The dim lighting and historically preserved architecture evoke comparisons to a "Game of Thrones" setting, enhancing the historical allure.
The building, originally a manor farmhouse and later a barn, has been transformed into a charming medieval-style hotel, maintaining a strong sense of its past. The rustic, warm decoration and period-appropriate furnishings add to the inviting atmosphere. The hotel's location near a park further accentuates its serene historical ambiance. Guests appreciate the meticulous conservation of the old building, feeling transported to another era while enjoying the conveniences of the present. The fascinating blend of Basque, colonial and medieval styles makes Hotel Palacio de Elorriaga a unique and charming destination for those enchanted by historical settings.
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Location
The hotel is about 7 kilometers or a 30-40 minute walk from the heart of Vitoria with easy access to the city via a short car drive or public transport options, though these are about a 10-minute walk from the hotel. Despite its distance from the livelier areas, the proximity to highways makes it highly convenient for travelers passing through, such as those en route to France or the Bilbao ferry.
Guests appreciate the hotel's free and secure parking facilities, along with easy access to the natural beauty of nearby parks and wildlife areas, ideal for nature walks and relaxation. Although some found the location slightly isolated with limited nearby amenities, the trade-off is the tranquil ambiance, making it perfect for a peaceful stay. The surrounding new constructions provide a modern but somewhat impersonal backdrop.
Overall, Hotel Palacio de Elorriaga offers a charming and serene environment with convenient highway access, suited for those seeking calm and nature, just a short drive from the historic and cultural attractions of Vitoria-Gasteiz.
Breakfast
The breakfast is often described as simple but sufficient with some standout items like the breakfast tortilla and very good coffee. The self-service approach seems to be a hit or miss; some found it convenient while others noted that plates were not always refilled promptly.
During the pandemic, adjustments had to be made, leading to a more basic offering that some guests found disappointing. However, others appreciated the value and quality for the price, notably when breakfast costs as low as €5-6 per person. The buffet, when available, was highlighted for being extensive and varied.
Overall, breakfast at Hotel Palacio de Elorriaga may not be luxurious, but it tends to be a good start to the day in a beautiful and peaceful setting. The friendly service and good value for money make it a positive experience for many guests.
Dinner
However, there are notable downsides that frequently arise. The restaurant is often closed, especially during weekends, weddings or events, leaving guests without in-house dining options. This lack of availability can be frustrating, particularly for those who arrive without prior notice of the closure. Many are directed to nearby restaurants, which are often basic burger and pizza joints and do not meet the expectations of travelers seeking quality dining experiences.
Despite the limited choices and occasional closures, when the restaurant is accessible, it consistently delivers good cuisine. Guests are encouraged to try the local specialty dessert, goxua, as well as other traditional Basque dishes. In summary, while the dining experience at Hotel Palacio de Elorriaga can be delightful, potential guests should be aware of the restaurant's limited operating hours and plan accordingly.
Rooms
Some rooms, however, were reported to be on the smaller side with occasional complaints about inadequate lighting and inconsistent heating. Despite these minor drawbacks, the decor and style of the rooms received high praise for their unique and atmospheric qualities. The setting of the hotel in a beautiful old building with character-filled rooms adds to the overall charm.
Guests appreciated the spaciousness of many of the rooms with some highlighting additional features like garden views or soundproofing. Although there were instances of outdated facilities and maintenance issues, the general consensus is one of satisfaction with the comfort and distinctive ambiance provided.
Overall, Hotel Palacio de Elorriaga is celebrated for its beautiful and well-decorated rooms, offering a blend of historical charm and modern comforts, albeit with room for some improvements.
Beds
However, not all reviews are glowing. Some guests find the mattresses in need of updating, describing them as old, hard or moderately uncomfortable. There are also mentions of less favorable experiences with bed accessories, including a preference for more pillow options and updated bed accessories.
Despite these occasional drawbacks, many guests enjoy the spacious rooms and charming decor, coupled with the generally good quality of the mattresses, which offer a pleasant resting experience for most visitors.
Cleanliness
The hotel's hygiene extends to the finer details with mentions of super white towels and soft sheets, alongside new mattresses that enhance the resting experience. Even the ambiance contributes to the cleanliness with clean and beautifully maintained gardens. The overall cleanliness of Hotel Palacio de Elorriaga is described as impeccable and exceptional, ensuring a comfortable and cozy environment for all guests.
The hotel's commitment to maintaining a pristine environment is evident with everything described as very clean, spacious and comfortable. For those who value hygiene, this hotel certainly meets, if not exceeds, expectations, promising a clean, comfortable and charming stay.
Staff
Guests also appreciate the multilingual capabilities of the staff with many noting their proficiency in English and French, which enhances the ease of communication and overall guest experience. The hotel's owner and management are highlighted for their exceptional treatment and professionalism, contributing to a high-quality customer service experience.
The positive impact of the staff is further amplified by the accessible and calm environment they create, appealing to guests who seek both comfort and attentiveness. The combined efforts of the reception, restaurant and cleaning staff, all noted for their friendliness and helpfulness, underscore the hotel's commitment to high standards of hospitality.
However, a few reviews mention occasional lapses in warmth from certain staff members, but these instances are minor compared to the overwhelmingly positive feedback. Overall, the staff at Hotel Palacio de Elorriaga play a pivotal role in ensuring that guests have a memorable and pleasant stay, characterized by kindness, professionalism and a genuine willingness to meet guest needs.
Wi-Fi
Parking
Family
3 Star
Business
Accessible
The hotel's architecture retains a rustic charm with its centuries-old building, creating a unique atmosphere that doesn't compromise on accessibility. Additionally, ample and safe parking is available for guests. However, it is important to note that the hotel does not have an elevator, which may affect accessibility for some. Overall, Hotel Palacio de Elorriaga is favorably noted for its harmonious blend of historic charm and considerate design for guests with disabilities.
Historic
The building, originally a manor farmhouse and later a barn, has been transformed into a charming medieval-style hotel, maintaining a strong sense of its past. The rustic, warm decoration and period-appropriate furnishings add to the inviting atmosphere. The hotel's location near a park further accentuates its serene historical ambiance. Guests appreciate the meticulous conservation of the old building, feeling transported to another era while enjoying the conveniences of the present. The fascinating blend of Basque, colonial and medieval styles makes Hotel Palacio de Elorriaga a unique and charming destination for those enchanted by historical settings.
No, Hotel Palacio de Elorriaga doesn't have any pool.
No, a spa isn't available at Hotel Palacio de Elorriaga.
No, Hotel Palacio de Elorriaga doesn't allow dogs.
Yes, parking facilities are available at Hotel Palacio de Elorriaga.
No, Hotel Palacio de Elorriaga doesn't have a gym.
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