3-Star HotelThis hotel offers a good location and comfortable accommodations. It is noted for its helpful staff and convenient access to nearby attractions.
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Summary of reviews related to the '3 Star' categoryKazakhstan Express and Kazakhstan Hotel share the same premises, creating a dual experience for guests. This legendary three-star hotel, located in the center, has an overall high occupancy rate due to its value for the price and central location. Guests generally feel that the hotel meets the standard expectations of a three-star rating, although some mention that certain rooms show signs of wear and could use some maintenance.
Reviews indicate that while the hotel is a bit run-down in parts, it still offers good value for economy travelers. The rooms, though small, are clean and cozy, providing a relatively quiet environment without disturbances from neighbors. Some guests were fortunate to receive free upgrades to rooms of higher quality, contrasting sharply with the more outdated three-star accommodations.
Service experiences have been mixed with some reviewers suggesting that the training of the staff could be improved. Despite this, a number of guests expressed their willingness to stay again, pointing to a satisfactory price-quality ratio that fits its three-star classification. While there are some criticisms, including maintenance issues and a retro style that may not appeal to everyone, the hotel delivers a solid experience that aligns with its current rating.
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