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Accessible Hotels with Indoor Pool in Waitakere
33 HOTELS IN WAITAKERERanking can be influenced by the commissions we receive.
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Summary of reviews
SO/ Auckland shines as a luxurious and modern gem nestled in the heart of the city's vibrant downtown area. Its central location offers easy access to top attractions, shopping spots, restaurants and the ferry terminal, making it perfect for both leisure and business travelers. The hotel's chic, funky ambiance, emphasized by its distinctive art and furniture and the cool rooftop bar, adds to its unique charm.
Guests praise the hotel's spacious and opulent rooms, noting their modern décor, comfort and cleanliness. Amenities like comfortable beds, large bathtubs and striking interior design enhance the overall luxurious experience. Although a few guests reported minor issues such as room readiness on arrival and occasional maintenance concerns, the exceptional service provided by the staff typically mitigates these inconveniences. The team is consistently highlighted for their friendliness, professionalism and willingness to go above and beyond to ensure a pleasant stay.
The dining experience at SO/ Auckland stands out with the breakfast buffet receiving high marks for its variety, quality and excellent service. Guests enjoy freshly cooked omelettes, make-your-own juice stations and the extraordinary view from the restaurant. The evening dining experience is equally praised with the top-floor restaurant offering creative Asian fusion dishes and breathtaking harbor views, making it a must-try for visitors.
SP/ Auckland's wellness facilities, including the spa, sauna, pool and Jacuzzi, also earn positive feedback. Guests appreciate the quality massage services, the relaxing ambiance of the pool area and the added convenience of early opening times. Despite occasional noise from nearby venues and minor issues such as the pool being closed for maintenance, the overall sentiment remains extremely positive.
The hotel has garnered a reputation for comfort with its highly praised beds, described as super comfy by many guests. The positive sleep experience is further enhanced by attentive staff who often accommodate special requests like room upgrades.
SO/ Auckland successfully delivers a five-star feel with its opulent interiors, luxurious fittings and meticulous attention to detail. While some guests have expressed concerns about privacy due to room setup and occasional lapses in service quality, the general consensus remains favorable. The hotel's blend of modern luxury, exceptional dining, prime location and outstanding staff service ensures a memorable and indulgent stay for all who visit.
Guests praise the hotel's spacious and opulent rooms, noting their modern décor, comfort and cleanliness. Amenities like comfortable beds, large bathtubs and striking interior design enhance the overall luxurious experience. Although a few guests reported minor issues such as room readiness on arrival and occasional maintenance concerns, the exceptional service provided by the staff typically mitigates these inconveniences. The team is consistently highlighted for their friendliness, professionalism and willingness to go above and beyond to ensure a pleasant stay.
The dining experience at SO/ Auckland stands out with the breakfast buffet receiving high marks for its variety, quality and excellent service. Guests enjoy freshly cooked omelettes, make-your-own juice stations and the extraordinary view from the restaurant. The evening dining experience is equally praised with the top-floor restaurant offering creative Asian fusion dishes and breathtaking harbor views, making it a must-try for visitors.
SP/ Auckland's wellness facilities, including the spa, sauna, pool and Jacuzzi, also earn positive feedback. Guests appreciate the quality massage services, the relaxing ambiance of the pool area and the added convenience of early opening times. Despite occasional noise from nearby venues and minor issues such as the pool being closed for maintenance, the overall sentiment remains extremely positive.
The hotel has garnered a reputation for comfort with its highly praised beds, described as super comfy by many guests. The positive sleep experience is further enhanced by attentive staff who often accommodate special requests like room upgrades.
SO/ Auckland successfully delivers a five-star feel with its opulent interiors, luxurious fittings and meticulous attention to detail. While some guests have expressed concerns about privacy due to room setup and occasional lapses in service quality, the general consensus remains favorable. The hotel's blend of modern luxury, exceptional dining, prime location and outstanding staff service ensures a memorable and indulgent stay for all who visit.
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Pool
Heated Pool
Indoor Pool
Accessible
Luxury
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With views across Viaduct Harbour, this waterfront luxury hotel is just 800m away from the Sky Tower.
Summary of reviews
The Sofitel Auckland Viaduct Harbour is a luxurious five-star hotel that offers exceptional facilities and services. Guests have raved about the hotel's amazing location, right on the waterfront and close to downtown, making it a peaceful oasis in a bustling city. The breakfast received high praise from guests with many describing it as delicious and outstanding. The dinner received mixed reviews, but guests who had a positive experience praised the restaurant's cuisine and staff. The rooms were spacious and well-appointed with comfortable beds and luxurious amenities. The hotel's cleanliness was generally up to a high standard with some minor issues reported. The staff received mixed reviews, but the majority of guests found them to be polite, kind, helpful and attentive to their needs. The spa experience was exceptional with beautiful design and exceptional treatments. The beds were a highlight for guests during their stay with many describing them as super comfortable. Overall, the Sofitel Auckland Viaduct Harbour is a must-stay for anyone looking for an unforgettable luxurious experience.
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Accessible
Pool
Heated Pool
Indoor Pool
Luxury
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Summary of reviews
The Grand Millennium Auckland is a favored choice among guests due to its excellent location, situated centrally for easy access to downtown, Sky Tower, Queen Street and multiple theaters such as the Aotea Centre. Visitors appreciate its proximity to key attractions, shopping, restaurants and nightlife, making it ideal for both leisure and business travel with convenient transportation options.
The hotel's breakfast receives commendations for its variety and quality, especially the buffet featuring items like home-smoked salmon and fresh fruits. Friendly breakfast staff further enhance the dining experience, though some find the price of $45 per person high and note inconsistencies in food quality and service.
Guests generally enjoy the dinner offerings with the Japanese restaurant Katsura receiving high acclaim. Room service and on-site dining are appreciated for their convenience and quality, but prices are considered steep by some and service can be hit or miss.
Rooms at the hotel are praised for being spacious, clean and comfortable with large beds contributing to a restful stay. Families find the rooms particularly accommodating due to their size and modern amenities. Some suggest that dated decor and minor issues like air conditioning noise could use attention.
Cleanliness is a strong point with rooms and common areas like the pool, gym and sauna maintained to high standards. A few guests note occasional lapses and dated aspects of the rooms, but overall, the cleanliness significantly contributes to a pleasant stay.
Staff receive high marks for their friendliness, helpfulness and professionalism. Front desk and reception staff are frequently highlighted for their exceptional service, enhancing the overall guest experience.
The free Wi-Fi is mostly reliable and fast, suitable for streaming and work, though some guests experience poor coverage in certain areas and occasional connection issues.
The gym facilities are well-regarded, featuring modern equipment and a clean, spacious environment. Guests appreciate the combined pool, gym and sauna amenities as a bonus feature. The pool itself is a hit, especially with families, though more consistent heating and maintenance could improve the experience.
Parking at the hotel is generally convenient and secure with ample spaces directly connected to the property. Guests value the reasonable cost of $25 per night compared to other options, though some find it expensive and encounter minor issues with parking systems.
The hotel provides free EV charging stations, including a Tesla charger, a convenient feature for guests with electric vehicles. Family-friendly amenities, particularly the heated pool, make the Grand Millennium Auckland a preferred choice for those traveling with children.
The hotel's breakfast receives commendations for its variety and quality, especially the buffet featuring items like home-smoked salmon and fresh fruits. Friendly breakfast staff further enhance the dining experience, though some find the price of $45 per person high and note inconsistencies in food quality and service.
Guests generally enjoy the dinner offerings with the Japanese restaurant Katsura receiving high acclaim. Room service and on-site dining are appreciated for their convenience and quality, but prices are considered steep by some and service can be hit or miss.
Rooms at the hotel are praised for being spacious, clean and comfortable with large beds contributing to a restful stay. Families find the rooms particularly accommodating due to their size and modern amenities. Some suggest that dated decor and minor issues like air conditioning noise could use attention.
Cleanliness is a strong point with rooms and common areas like the pool, gym and sauna maintained to high standards. A few guests note occasional lapses and dated aspects of the rooms, but overall, the cleanliness significantly contributes to a pleasant stay.
Staff receive high marks for their friendliness, helpfulness and professionalism. Front desk and reception staff are frequently highlighted for their exceptional service, enhancing the overall guest experience.
The free Wi-Fi is mostly reliable and fast, suitable for streaming and work, though some guests experience poor coverage in certain areas and occasional connection issues.
The gym facilities are well-regarded, featuring modern equipment and a clean, spacious environment. Guests appreciate the combined pool, gym and sauna amenities as a bonus feature. The pool itself is a hit, especially with families, though more consistent heating and maintenance could improve the experience.
Parking at the hotel is generally convenient and secure with ample spaces directly connected to the property. Guests value the reasonable cost of $25 per night compared to other options, though some find it expensive and encounter minor issues with parking systems.
The hotel provides free EV charging stations, including a Tesla charger, a convenient feature for guests with electric vehicles. Family-friendly amenities, particularly the heated pool, make the Grand Millennium Auckland a preferred choice for those traveling with children.
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Indoor Pool
Accessible
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Heated Pool
Indoor Pool
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Summary of reviews
The Marsden Viaduct boasts an exceptional location in the heart of Auckland’s Viaduct Harbour, making it a highly praised choice for both leisure and business travelers. Its proximity to key city attractions, numerous restaurants, bars, cafes and shops allows guests to easily explore downtown Auckland, while the waterfront setting offers stunning harbor views and a tranquil retreat from the bustling city.
Guests have left positive remarks about the spacious, clean and well-appointed rooms, featuring modern amenities and luxurious decor without the high-end price tag. The quality and comfort of the beds are frequently highlighted, providing a restful night's sleep. Additionally, rooms with balconies offer picturesque views, enhancing the overall experience.
The hotel staff receive high marks for their friendliness, helpfulness and exceptional service, contributing significantly to the welcoming atmosphere. Guests appreciate the attentive reception and concierge services with staff often going above and beyond to ensure a pleasant stay.
Despite lacking an on-site restaurant, the hotel's prime location places numerous dining options within walking distance. Guests have enjoyed the charming French café downstairs, although there have been occasional lapses in food service quality. While breakfast options are available with positive reviews for taste and service, some guests find them overpriced and inconvenient due to the absence of a dedicated breakfast area.
Cleanliness is another strong suit of the hotel with most guests commending the well-maintained and tidy environment, though isolated incidents require minor improvements. Business travelers find the hotel particularly accommodating with its spacious rooms, equipped work areas and excellent service, though internet reliability needs enhancement.
Families will appreciate the spacious accommodations and the staff’s accommodating nature, despite some concerns about safety and decor. The hotel provides a good option for a family stay, though improvements in dining and parking arrangements could enhance the experience further.
In conclusion, the Marsden Viaduct excels through its unbeatable location, spacious and comfortable rooms and outstanding staff service, offering great value and a highly enjoyable stay for tourists and business travelers in Auckland.
Guests have left positive remarks about the spacious, clean and well-appointed rooms, featuring modern amenities and luxurious decor without the high-end price tag. The quality and comfort of the beds are frequently highlighted, providing a restful night's sleep. Additionally, rooms with balconies offer picturesque views, enhancing the overall experience.
The hotel staff receive high marks for their friendliness, helpfulness and exceptional service, contributing significantly to the welcoming atmosphere. Guests appreciate the attentive reception and concierge services with staff often going above and beyond to ensure a pleasant stay.
Despite lacking an on-site restaurant, the hotel's prime location places numerous dining options within walking distance. Guests have enjoyed the charming French café downstairs, although there have been occasional lapses in food service quality. While breakfast options are available with positive reviews for taste and service, some guests find them overpriced and inconvenient due to the absence of a dedicated breakfast area.
Cleanliness is another strong suit of the hotel with most guests commending the well-maintained and tidy environment, though isolated incidents require minor improvements. Business travelers find the hotel particularly accommodating with its spacious rooms, equipped work areas and excellent service, though internet reliability needs enhancement.
Families will appreciate the spacious accommodations and the staff’s accommodating nature, despite some concerns about safety and decor. The hotel provides a good option for a family stay, though improvements in dining and parking arrangements could enhance the experience further.
In conclusion, the Marsden Viaduct excels through its unbeatable location, spacious and comfortable rooms and outstanding staff service, offering great value and a highly enjoyable stay for tourists and business travelers in Auckland.
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Accessible
Pool
Indoor Pool
Honeymoon
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Summary of reviews
Sudima Auckland Airport enjoys strong praise for several aspects, making it a standout choice for travelers. The hotel's prime location, just minutes from both domestic and international terminals of Auckland Airport, offers exceptional convenience, especially for those with early morning flights or late-night arrivals. Regular shuttle services and easy access to car rentals enhance its appeal. Despite its proximity to the airport, guests appreciate the quiet setting, away from airport noise.
The breakfast and dinner experiences at Sudima Auckland Airport are highly regarded. The breakfast buffet is noted for its extensive variety and quality, catering to various dietary needs. While there are occasional complaints about pricing and food temperature, the general consensus is positive. Dinner offerings receive commendations for both flavor and presentation, although some guests find the pricing steep.
Room quality at Sudima Auckland Airport is another highlight with guests frequently mentioning modern, clean and spacious accommodations. Comfortable beds, modern amenities such as Alexa and Netflix and commendable cleanliness add to the room's appeal. Some guests did note occasional cramped conditions in some rooms.
The hotel maintains a positive reputation for cleanliness throughout, from the rooms to common areas. Consistent daily cleaning keeps the environment spotless and inviting. The staff at Sudima receive high marks for their exceptional service, efficiency and friendliness, contributing to a welcoming and smooth hotel experience.
The complimentary wifi service is generally well-received, although some guests have reported connectivity issues. The gym, while clean and modern, receives mixed reviews due to its small size and occasional equipment issues. The pool, however, is particularly praised for its cleanliness and warmth, being a hit among families with children.
Parking at Sudima Auckland Airport is another significant advantage with ample, secure and easy-to-access spaces. The provision of EV charging facilities adds to the hotel's suitability for eco-conscious travelers.
Families find the hotel accommodating with features such as adjoining rooms and loft beds, along with a family-friendly pool area. However, larger groups might find standard room sizes a bit constrained.
Overall, Sudima Auckland Airport stands out for its strategic location, excellent staff, high cleanliness standards, quality dining experiences and family-friendly amenities, making it an excellent choice for travelers seeking a convenient and comfortable stay near Auckland Airport.
The breakfast and dinner experiences at Sudima Auckland Airport are highly regarded. The breakfast buffet is noted for its extensive variety and quality, catering to various dietary needs. While there are occasional complaints about pricing and food temperature, the general consensus is positive. Dinner offerings receive commendations for both flavor and presentation, although some guests find the pricing steep.
Room quality at Sudima Auckland Airport is another highlight with guests frequently mentioning modern, clean and spacious accommodations. Comfortable beds, modern amenities such as Alexa and Netflix and commendable cleanliness add to the room's appeal. Some guests did note occasional cramped conditions in some rooms.
The hotel maintains a positive reputation for cleanliness throughout, from the rooms to common areas. Consistent daily cleaning keeps the environment spotless and inviting. The staff at Sudima receive high marks for their exceptional service, efficiency and friendliness, contributing to a welcoming and smooth hotel experience.
The complimentary wifi service is generally well-received, although some guests have reported connectivity issues. The gym, while clean and modern, receives mixed reviews due to its small size and occasional equipment issues. The pool, however, is particularly praised for its cleanliness and warmth, being a hit among families with children.
Parking at Sudima Auckland Airport is another significant advantage with ample, secure and easy-to-access spaces. The provision of EV charging facilities adds to the hotel's suitability for eco-conscious travelers.
Families find the hotel accommodating with features such as adjoining rooms and loft beds, along with a family-friendly pool area. However, larger groups might find standard room sizes a bit constrained.
Overall, Sudima Auckland Airport stands out for its strategic location, excellent staff, high cleanliness standards, quality dining experiences and family-friendly amenities, making it an excellent choice for travelers seeking a convenient and comfortable stay near Auckland Airport.
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Indoor Pool
Accessible
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Heated Pool
Indoor Pool
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Situated in the heart of the night life of the city center of Auckland, the 5-star hotel is all about luxury and elegance. Spend your day at the beautiful city of Auckland, relax your body and soul at the heated indoor pool, sauna and spa and then try your hand at the SkyCity Auckland casino.
Summary of reviews
The Grand by SkyCity is a luxurious five-star hotel located in the heart of Auckland, making it a perfect base for exploring the city. Guests rave about the stunning views of the Sky Tower from their rooms and the proximity to town, which makes it easy to walk to most restaurants and tourist spots in the area. The hotel's breakfast buffet is a must-try with a great selection of options and delicious food. The dining options at The Grand by SkyCity offer a fantastic culinary experience, perfect for any traveler looking to indulge in New Zealand's delicious cuisine. The rooms are spacious, luxurious and well-appointed with top-quality amenities and the beds are super comfortable. The hotel is clean and appealing and the staff is exceptional with many guests raving about their friendliness, attentiveness and knowledge. The spa facilities have received glowing reviews and the pool area is a lovely surprise and a great addition to the hotel's offerings. Overall, The Grand by SkyCity promises a five-star stay and lives up to its promises.
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Accessible
Pool
Heated Pool
Indoor Pool
Pool Lap Lanes
Luxury
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Summary of reviews
Rendezvous Heritage Hotel Auckland, is consistently lauded for its prime central location, making it a perfect base for exploring Auckland. It's situated close to major city attractions such as the Sky Tower, Viaduct and Queen Street, along with numerous shops, restaurants and cafes. Guests appreciate the hotel's historic building, which adds a unique charm to their stays and its close proximity to the city's central business district enhances convenience for both leisure and business travelers.
The hotel's facilities are well-regarded, especially the rooftop pool with its stunning sunset views over the city and harbor. The outdoor pool and spacious rooms, described as clean and comfortable, further contribute to a pleasant experience for families and individuals. The staff's friendliness and helpfulness are frequently commended with particular praise for the reception and concierge teams, enhancing the overall experience.
The rooms at Heritage Auckland are notably spacious with many featuring well-equipped kitchens and large bathrooms. Cleanliness is a strong point with many guests describing their accommodations as spotless and comfortable. However, some rooms are reported as dated with worn furnishings and occasional maintenance issues, which detracts from the stay for a few guests.
Breakfast reviews are mixed with some guests appreciating the continental offerings and convenient location for dining, while others express disappointment with the inconsistency of breakfast service, limited variety and the cost. The dining experience also has mixed reviews with some positive feedback regarding the German restaurant and room service, though there are complaints about the limited menu, quality of food, frequent closures of the restaurant and lack of an in-house bar.
The cleanliness of the hotel is generally praised despite some minor lapses in daily housekeeping and the dated nature of some furniture. The hotel's extensive recreational facilities, including two gyms, a rooftop tennis court and both indoor and outdoor pools, receive high marks for their quality and upkeep. The gym facilities, in particular, are frequently highlighted for their exceptional quality and the addition of a spa and sauna.
WiFi service is another area with mixed feedback with some guests praising the fast and reliable connection, while others report significant issues with connectivity and speed. The parking situation is also mixed with valet parking being noted as convenient though expensive and challenges with finding self-parking options.
Overall, Heritage Auckland is a highly recommended choice for visitors looking to explore Auckland with the added benefits of great facilities, spacious and clean rooms and a central, convenient location. However, there are areas for improvement, particularly in breakfast and dining services, room updates and parking options.
The hotel's facilities are well-regarded, especially the rooftop pool with its stunning sunset views over the city and harbor. The outdoor pool and spacious rooms, described as clean and comfortable, further contribute to a pleasant experience for families and individuals. The staff's friendliness and helpfulness are frequently commended with particular praise for the reception and concierge teams, enhancing the overall experience.
The rooms at Heritage Auckland are notably spacious with many featuring well-equipped kitchens and large bathrooms. Cleanliness is a strong point with many guests describing their accommodations as spotless and comfortable. However, some rooms are reported as dated with worn furnishings and occasional maintenance issues, which detracts from the stay for a few guests.
Breakfast reviews are mixed with some guests appreciating the continental offerings and convenient location for dining, while others express disappointment with the inconsistency of breakfast service, limited variety and the cost. The dining experience also has mixed reviews with some positive feedback regarding the German restaurant and room service, though there are complaints about the limited menu, quality of food, frequent closures of the restaurant and lack of an in-house bar.
The cleanliness of the hotel is generally praised despite some minor lapses in daily housekeeping and the dated nature of some furniture. The hotel's extensive recreational facilities, including two gyms, a rooftop tennis court and both indoor and outdoor pools, receive high marks for their quality and upkeep. The gym facilities, in particular, are frequently highlighted for their exceptional quality and the addition of a spa and sauna.
WiFi service is another area with mixed feedback with some guests praising the fast and reliable connection, while others report significant issues with connectivity and speed. The parking situation is also mixed with valet parking being noted as convenient though expensive and challenges with finding self-parking options.
Overall, Heritage Auckland is a highly recommended choice for visitors looking to explore Auckland with the added benefits of great facilities, spacious and clean rooms and a central, convenient location. However, there are areas for improvement, particularly in breakfast and dining services, room updates and parking options.
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Indoor Pool
Accessible
Pool
Heated Pool
Indoor Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
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Summary of reviews
The Surrey Hotel excels in providing a comfortable and enjoyable stay, prominently highlighted by its prime location. Conveniently situated near the Auckland CBD, the hotel offers guests easy access to major landmarks like Eden Park, Western Springs and the Auckland Zoo. Visitors appreciate the hotel's accessibility, whether traveling by public transport or car, as well as its proximity to cafes, shops and restaurants, making it a superb choice for both business and leisure travelers.
The hotel's breakfast service generally receives positive feedback for its delicious and hearty offerings, particularly when enjoyed in the attached pub, which adds to a pleasant dining atmosphere. Despite some minor inconsistencies and areas for improvement, such as occasional cold food and limited gluten-free options, the overall quality and value of the breakfast are well-regarded by guests.
Dinner at the hotel also leans towards favorable reviews. The pub-style meals, including standout dishes like the Sunday roast and wood-fired pizzas, are often praised for their taste and value. The dining experience is further enhanced by the lovely restaurant setting and helpful staff, although some diners experienced less consistent service and food quality.
In terms of accommodations, The Surrey Hotel features spacious, clean and well-maintained rooms equipped with modern amenities. Guests frequently commend the comfort of the beds, the cleanliness of the bathrooms and the inclusion of kitchenettes in certain rooms, which are ideal for longer stays. Although some rooms displayed minor wear and occasional maintenance issues, the overall impression is of comfort and good value.
Maintaining high cleanliness standards, the hotel ensures a pleasant environment with daily room servicing and consistently tidy, fresh rooms. Any isolated cleanliness issues, particularly in bathrooms, tend to be exceptions rather than the norm.
The staff at The Surrey Hotel stand out for their friendliness, helpfulness and professionalism. Guests feel welcomed and well-cared for, noting instances where staff went out of their way to assist, further enhancing the positive experience.
Regarding amenities, while the hotel offers free WiFi, it often falls short in terms of speed and reliability, which can be inconvenient for guests needing a stable internet connection. Conversely, the indoor heated pool is popular among families for its cleanliness and accessibility, despite occasional mentions of chilly water temperatures.
Parking is another well-received feature with plentiful and convenient on-site parking highly appreciated by guests, particularly those traveling with families. Despite occasional challenges with parking availability, the overall sentiment is positive.
Finally, the hotel is praised for its family-friendly environment, offering spacious rooms and amenities suitable for family groups. The pool and the helpfulness of the staff contribute to creating a welcoming atmosphere for families, making The Surrey Hotel a recommended option for those traveling with children.
In summary, The Surrey Hotel is highly regarded for its strategic location, cleanliness, friendly staff and family-friendly facilities with minor areas for improvement mainly revolving around WiFi connectivity and occasional service inconsistencies.
The hotel's breakfast service generally receives positive feedback for its delicious and hearty offerings, particularly when enjoyed in the attached pub, which adds to a pleasant dining atmosphere. Despite some minor inconsistencies and areas for improvement, such as occasional cold food and limited gluten-free options, the overall quality and value of the breakfast are well-regarded by guests.
Dinner at the hotel also leans towards favorable reviews. The pub-style meals, including standout dishes like the Sunday roast and wood-fired pizzas, are often praised for their taste and value. The dining experience is further enhanced by the lovely restaurant setting and helpful staff, although some diners experienced less consistent service and food quality.
In terms of accommodations, The Surrey Hotel features spacious, clean and well-maintained rooms equipped with modern amenities. Guests frequently commend the comfort of the beds, the cleanliness of the bathrooms and the inclusion of kitchenettes in certain rooms, which are ideal for longer stays. Although some rooms displayed minor wear and occasional maintenance issues, the overall impression is of comfort and good value.
Maintaining high cleanliness standards, the hotel ensures a pleasant environment with daily room servicing and consistently tidy, fresh rooms. Any isolated cleanliness issues, particularly in bathrooms, tend to be exceptions rather than the norm.
The staff at The Surrey Hotel stand out for their friendliness, helpfulness and professionalism. Guests feel welcomed and well-cared for, noting instances where staff went out of their way to assist, further enhancing the positive experience.
Regarding amenities, while the hotel offers free WiFi, it often falls short in terms of speed and reliability, which can be inconvenient for guests needing a stable internet connection. Conversely, the indoor heated pool is popular among families for its cleanliness and accessibility, despite occasional mentions of chilly water temperatures.
Parking is another well-received feature with plentiful and convenient on-site parking highly appreciated by guests, particularly those traveling with families. Despite occasional challenges with parking availability, the overall sentiment is positive.
Finally, the hotel is praised for its family-friendly environment, offering spacious rooms and amenities suitable for family groups. The pool and the helpfulness of the staff contribute to creating a welcoming atmosphere for families, making The Surrey Hotel a recommended option for those traveling with children.
In summary, The Surrey Hotel is highly regarded for its strategic location, cleanliness, friendly staff and family-friendly facilities with minor areas for improvement mainly revolving around WiFi connectivity and occasional service inconsistencies.
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Accessible
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Heated Pool
Indoor Pool
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Indoor Pool
Outdoor Pool
Free Wi-Fi
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Whether you travel for relaxation or for business, the 5-star hotel assures you that you will have the best of experience regardless the reason of your visit. With over 300 hotel rooms, suites and 16 conference areas, a fitness center and a spa and located in an area with plenty things to do, you will find yourself searching for this ultimate hospitality experience again and again.
Summary of reviews
The Pullman Auckland Hotel & Apartments is a great choice for both business and leisure travelers due to its exceptional location, which is close to many attractions, parks, shopping and restaurants. While the breakfast received mixed reviews, the spa, pool and gym facilities were top-notch and well-maintained. The staff were described as amazing, friendly and professional, creating a welcoming and pleasant atmosphere. The hotel's beds were also praised for being comfortable and big. Despite some negative comments about the restaurant and outdated rooms, the Pullman Auckland Hotel & Apartments still offers a luxurious experience with its 5-star service and well-appointed amenities. Families will also appreciate the hotel's family-friendly apartments and pool. Overall, the Pullman Auckland Hotel & Apartments is a great choice for travelers looking for top-notch facilities and service in the heart of the CBD.
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Accessible
Pool
Heated Pool
Indoor Pool
Pool Lap Lanes
Luxury
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Summary of reviews
Adina Citylife Auckland is highly praised for its prime location on Queen Street, right in the heart of Auckland's Central Business District. This centrality makes it convenient for guests to access shops, restaurants, bars and supermarkets, all within walking distance. Nearby attractions such as the Sky Tower, Viaduct Harbour and Spark Arena further enhance its appeal, making it an excellent base for exploring the city.
The rooms at Adina Citylife Auckland receive outstanding reviews for their spaciousness and cleanliness. Guests appreciate the modern décor, well-equipped facilities including full kitchens and laundry amenities and options like interconnecting rooms and multiple-bedroom setups, making the hotel ideal for families and larger groups. Many visitors also enjoy lovely views of the city, including sights like the Sky Tower.
The friendly and helpful staff are frequently highlighted for their exceptional service. From the front desk to valet services, the staff's polite and attentive demeanor contributes significantly to the positive experience of staying at the hotel. Specific staff members, such as Riya, receive special mentions for their outstanding assistance.
Guests also commend the hotel's top-notch cleanliness with rooms and facilities being consistently well-maintained and spotless. Housekeeping is especially appreciated for their daily efforts to ensure a clean and comfortable environment.
Adina Citylife Auckland offers good free Wi-Fi, which many guests find reliable for their needs. The gym and pool facilities also receive positive feedback. The gym is well-equipped and spacious, while the heated pool is described as warm and inviting, particularly enjoyed by families and children.
On the downside, the hotel does not offer an in-house breakfast or dinner option. This absence of dining facilities, including no restaurant or bar, has been an inconvenience for many guests. However, discounted breakfast options are available at nearby eateries, which have been well received. Despite this, guests often have to venture out for meals, which can be less convenient.
Valet parking is appreciated for its ease and efficiency, though some guests find the cost a bit steep. Nevertheless, the convenience of valet service is generally favored.
In summary, Adina Citylife Auckland stands out for its excellent location, spacious and clean rooms and exceptionally friendly staff. Despite some dining inconveniences and occasional minor issues, it remains a preferred choice for visitors seeking comfort, convenience and cleanliness in the heart of Auckland.
The rooms at Adina Citylife Auckland receive outstanding reviews for their spaciousness and cleanliness. Guests appreciate the modern décor, well-equipped facilities including full kitchens and laundry amenities and options like interconnecting rooms and multiple-bedroom setups, making the hotel ideal for families and larger groups. Many visitors also enjoy lovely views of the city, including sights like the Sky Tower.
The friendly and helpful staff are frequently highlighted for their exceptional service. From the front desk to valet services, the staff's polite and attentive demeanor contributes significantly to the positive experience of staying at the hotel. Specific staff members, such as Riya, receive special mentions for their outstanding assistance.
Guests also commend the hotel's top-notch cleanliness with rooms and facilities being consistently well-maintained and spotless. Housekeeping is especially appreciated for their daily efforts to ensure a clean and comfortable environment.
Adina Citylife Auckland offers good free Wi-Fi, which many guests find reliable for their needs. The gym and pool facilities also receive positive feedback. The gym is well-equipped and spacious, while the heated pool is described as warm and inviting, particularly enjoyed by families and children.
On the downside, the hotel does not offer an in-house breakfast or dinner option. This absence of dining facilities, including no restaurant or bar, has been an inconvenience for many guests. However, discounted breakfast options are available at nearby eateries, which have been well received. Despite this, guests often have to venture out for meals, which can be less convenient.
Valet parking is appreciated for its ease and efficiency, though some guests find the cost a bit steep. Nevertheless, the convenience of valet service is generally favored.
In summary, Adina Citylife Auckland stands out for its excellent location, spacious and clean rooms and exceptionally friendly staff. Despite some dining inconveniences and occasional minor issues, it remains a preferred choice for visitors seeking comfort, convenience and cleanliness in the heart of Auckland.
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Heated Pool
Indoor Pool
Golf
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Parking
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Indoor Pool
Luxury
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Summary of reviews
Quest Carlaw Park Serviced Apartments in Auckland receive high praise for their exceptional location and outstanding guest experience. Strategically situated near key attractions like Spark Arena, Vector Arena, and ASB Tennis Centre, the apartments provide easy access to Auckland's vibrant city center, Parnell, and Auckland Domain. The neighborhood offers a quiet retreat with excellent connections to public transport and ample parking options, including EV charging facilities. Guests find the central placement ideal for both leisure and professional stays, with proximity to the University of Auckland and Auckland Hospital.
The accommodations themselves are highlighted for their cleanliness, modern design, and spaciousness. Whether staying in a studio or a larger apartment, guests enjoy full kitchens, washers and dryers, and modern appliances, making it well-suited for long-term visits. The beds are consistently described as very comfortable, contributing to restful sleep, and the quiet atmosphere provides a peaceful escape in a bustling city.
Service at Quest Carlaw Park is consistently excellent, with the staff receiving accolades for their friendly and helpful demeanor. Notable mentions are made of the reception staff's warm welcomes and informative assistance, as well as the housekeeping team's attentiveness. The facilities are complemented by reliable Wi-Fi, although there are minor occasional issues with connectivity.
Guests enjoy complimentary access to the nearby Next Gen Gym, which includes high-end fitness equipment, a spa, sauna, and both indoor and rooftop pools. This offsite partnership adds significant value to the stay, offering extensive wellness options in addition to the exceptional in-apartment amenities.
Overall, Quest Carlaw Park Serviced Apartments deliver a luxurious and comfortable experience with excellent service, making it a highly recommended choice for travelers looking to explore Auckland. Whether for short or extended stays, the hotel's commitment to quality and value for money consistently leaves a strong impression on guests.
The accommodations themselves are highlighted for their cleanliness, modern design, and spaciousness. Whether staying in a studio or a larger apartment, guests enjoy full kitchens, washers and dryers, and modern appliances, making it well-suited for long-term visits. The beds are consistently described as very comfortable, contributing to restful sleep, and the quiet atmosphere provides a peaceful escape in a bustling city.
Service at Quest Carlaw Park is consistently excellent, with the staff receiving accolades for their friendly and helpful demeanor. Notable mentions are made of the reception staff's warm welcomes and informative assistance, as well as the housekeeping team's attentiveness. The facilities are complemented by reliable Wi-Fi, although there are minor occasional issues with connectivity.
Guests enjoy complimentary access to the nearby Next Gen Gym, which includes high-end fitness equipment, a spa, sauna, and both indoor and rooftop pools. This offsite partnership adds significant value to the stay, offering extensive wellness options in addition to the exceptional in-apartment amenities.
Overall, Quest Carlaw Park Serviced Apartments deliver a luxurious and comfortable experience with excellent service, making it a highly recommended choice for travelers looking to explore Auckland. Whether for short or extended stays, the hotel's commitment to quality and value for money consistently leaves a strong impression on guests.
Categories
Accessible
Pool
Indoor Pool
Outdoor Pool
Parking
$
Info
Summary of reviews
Heritage 313 Auckland is a fantastic hotel that offers lovely and clean rooms that are spacious and well-appointed, providing everything needed for a comfortable stay. Guests found the apartments to be perfect and super comfortable, making it easy for them to access all the local amenities. The rooftop pool received rave reviews from guests, who loved the stunning views and the ability to swim or relax high above the city. The pool is heated for your enjoyment, making it a must-try experience. Overall, Heritage 313 Auckland is a great choice for anyone looking for a comfortable and enjoyable stay in Auckland.
Categories
Accessible
Pool
Heated Pool
Indoor Pool
Outdoor Pool
Romantic
$
Info
Categories
Accessible
Pool
Indoor Pool
Parking
$
Info
Categories
Accessible
Pool
Heated Pool
Indoor Pool
Outdoor Pool
Parking
$
Info
Categories
Accessible
Pool
Heated Pool
Indoor Pool
Outdoor Pool
Parking
$
Info
Categories
Accessible
Pool
Indoor Pool
Luxury
Categories
2
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