Avani Metropolis Auckland Residences has garnered widespread praise for its exceptional location in the heart of Auckland's CBD. Guests appreciate the convenience of being within walking distance of landmarks such as Queen Street, Viaduct Harbour, the Sky Tower and Britomart, as well as a rich array of dining and shopping options. The tranquil setting opposite Albert Park adds natural beauty, ideal for leisurely strolls while also serving business travelers with its proximity to professional venues and transportation hubs.
The rooms at Avani Metropolis are frequently highlighted for their spaciousness, cleanliness and modern amenities, including kitchenettes and laundry facilities. Guests love the separate bedroom and living areas, as well as the impressive views from balconies and large windows. The hotel rooms are designed to provide a comfortable and cozy atmosphere, backed by well-maintained facilities and helpful staff.
While some reviews mention minor issues with room cleanliness, the majority of feedback underscores the hotel's well-kept rooms and facilities. The efficient and friendly staff often enhance the overall experience, creating a welcoming and accommodating environment.
The hotel's amenities, including the gym, pool and spa, receive high praise. The gym is well-equipped and clean, offering fantastic views and a comprehensive range of facilities. The indoor swimming pool complex, featuring a spa, sauna and jacuzzi, is particularly favored by guests for its cleanliness and relaxing atmosphere.
Despite some assorted issues with wifi connectivity with some guests noting slow or poor connections, the complimentary service is generally appreciated. Parking at the hotel is secure and convenient, though some guests find the fees to be on the higher side.
The vibrant surrounding nightlife offers a lively atmosphere, though it can lead to some noise disturbances, particularly on weekends. Most guests appreciate the central location, even if it means nighttime noise occasionally impacts sleep quality.
Beds are generally described as comfortable and inviting, contributing positively to a restful stay, although some guests experienced minor issues with bed sizes or configurations.
In summary, Avani Metropolis Auckland Residences stands out for its central location, spacious and well-equipped rooms, excellent amenities and friendly staff. The blend of cleanliness, comfort and convenience makes it a preferred choice for travelers visiting Auckland.
Situated in the heart of the night life of the city center of Auckland, the 5-star hotel is all about luxury and elegance. Spend your day at the beautiful city of Auckland, relax your body and soul at the heated indoor pool, sauna and spa and then try your hand at the SkyCity Auckland casino.
Summary of reviews
The Grand by SkyCity is a luxurious five-star hotel located in the heart of Auckland, making it a perfect base for exploring the city. Guests rave about the stunning views of the Sky Tower from their rooms and the proximity to town, which makes it easy to walk to most restaurants and tourist spots in the area. The hotel's breakfast buffet is a must-try with a great selection of options and delicious food. The dining options at The Grand by SkyCity offer a fantastic culinary experience, perfect for any traveler looking to indulge in New Zealand's delicious cuisine. The rooms are spacious, luxurious and well-appointed with top-quality amenities and the beds are super comfortable. The hotel is clean and appealing and the staff is exceptional with many guests raving about their friendliness, attentiveness and knowledge. The spa facilities have received glowing reviews and the pool area is a lovely surprise and a great addition to the hotel's offerings. Overall, The Grand by SkyCity promises a five-star stay and lives up to its promises.
Parkside Hotel & Apartments in Auckland CBD is celebrated for its excellent location, providing easy access to the city's major attractions, dining spots and shopping areas, whilst being nestled in a quiet area. Guests value the short walking distances to landmarks such as the Sky Tower, Auckland War Museum and Queen Street, as well as the proximity to public transport, making it a convenient base for city exploration. The striking views from the hotel, particularly of the Sky Tower and Myers Park, add to the appeal.
Guests commonly praise the rooms for their spaciousness and comfort. They are equipped with amenities such as kitchenettes and washing machines, which are highly appreciated by visitors. The rooms, often featuring balconies with pleasant views, are noted for their cleanliness despite occasional mentions of minor repairs needed. The clean and well-maintained environment extends throughout the hotel's facilities, including the lobby, pool area and gym.
The staff at Parkside Hotel & Apartments receive frequent acclaim for their friendliness, helpfulness and professional demeanor. Visitors often note the attentiveness and courteous service from both the front desk and housekeeping teams, enhancing their overall stay experience.
While the breakfast service has areas for improvement, particularly in variety and quality, guests who opted for in-room delivery found the service convenient and satisfactory. The absence of an on-site restaurant, bar or café means guests need to explore nearby dining options, which are fortunately plentiful and varied due to the hotel's prime location.
Amenities such as the pool, spa and gym receive mixed feedback. The pool and spa are generally regarded positively for their cleanliness and relaxing atmosphere, despite their small size. Conversely, the gym is often described as tiny with limited equipment, not meeting some guests' expectations.
WiFi service at the hotel presents a mixed experience—some guests enjoy fast, stable connections, while others encounter significant issues with connectivity and speed. This can affect the stay for those heavily relying on internet access.
Parking is available and secure, which many guests find beneficial, though navigating the tight parking spaces and dealing with associated fees can be challenging.
Parkside Hotel & Apartments is recognized as a family-friendly option, offering spacious family rooms and amenities that are well-suited for children, such as playgrounds and a pool. The comfortable, clean beds further contribute to satisfying family stays.
In summary, Parkside Hotel & Apartments is a well-located, comfortable and clean accommodation choice with friendly staff and appealing amenities, making it an excellent option for both business and leisure travelers seeking a pleasant stay in Auckland.
With views across Viaduct Harbour, this waterfront luxury hotel is just 800m away from the Sky Tower.
Summary of reviews
The Sofitel Auckland Viaduct Harbour is a luxurious five-star hotel that offers exceptional facilities and services. Guests have raved about the hotel's amazing location, right on the waterfront and close to downtown, making it a peaceful oasis in a bustling city. The breakfast received high praise from guests with many describing it as delicious and outstanding. The dinner received mixed reviews, but guests who had a positive experience praised the restaurant's cuisine and staff. The rooms were spacious and well-appointed with comfortable beds and luxurious amenities. The hotel's cleanliness was generally up to a high standard with some minor issues reported. The staff received mixed reviews, but the majority of guests found them to be polite, kind, helpful and attentive to their needs. The spa experience was exceptional with beautiful design and exceptional treatments. The beds were a highlight for guests during their stay with many describing them as super comfortable. Overall, the Sofitel Auckland Viaduct Harbour is a must-stay for anyone looking for an unforgettable luxurious experience.
Oaks Auckland Hotel in Auckland is highly regarded for its enviable location, making it a prime choice for visitors attending events at nearby Spark Arena or exploring the city’s key attractions like the waterfront, Queen Street and Britomart. Guests appreciate the hotel's proximity to various amenities including supermarkets, restaurants and bars, all within walking distance. Despite its centrality, the hotel maintains a quiet ambiance, offering a comfortable retreat amid the bustling city.
The breakfast at Oaks Auckland Hotel is generally well-received, featuring a good selection of hot and cold options, including gluten-free bread. The staff’s friendliness and efficiency, particularly during breakfast service, are appreciated. However, there are occasional critiques about the variety and quality with some guests suggesting improvements to align better with its value.
Dinner service at the on-site restaurant, The Nook, has garnered mixed reviews. While its proximity to numerous excellent dining options is a plus, many guests found the limited menu, inconsistent hours and overall quality of the hotel’s restaurant underwhelming, suggesting that dining in the local vicinity might be a better option.
Rooms at Oaks Auckland Hotel are praised for being spacious, clean and comfortable with modern decor and well-appointed facilities. Many rooms feature kitchenettes and some even include balconies, although the absence of balcony furniture was noted. Despite some isolated issues with odd smells or minor cleanliness lapses, the overall feedback on room quality is positive, highlighting the comfortable beds and good soundproofing.
The staff at Oaks Auckland Hotel are frequently commended for their friendliness, efficiency and professionalism. Most interactions are positive with guests appreciating the helpfulness and accommodating nature of the team, particularly the reception and front desk staff. There are occasional mentions of less satisfactory experiences, but these are in the minority.
Wi-Fi at the hotel is generally reliable and fast, though some guests experienced occasional slow speeds or unstable connections. The gym facilities, although located off-site, receive high praise for their quality and cleanliness. Likewise, parking options are convenient and secure with various choices that guests find valuable despite some complexity in navigating parking zones and the higher-end fees.
For families, Oaks Auckland Hotel is an excellent choice, offering spacious rooms that are well-suited for larger groups and family stays. The location is particularly practical and the hotel’s amenities, friendly staff and overall setup make it highly recommended for family travel.
The hotel’s nightlife location adds to its appeal, especially for those attending events at Spark Arena or seeking vibrant nightlife. However, noise disturbances from outside and the corridors were a concern for some guests. Beds at Oaks Auckland Hotel are another highlight, being frequently described as super comfortable and clean, though a few found them too firm.
Overall, Oaks Auckland Hotel delivers a solid four-star experience, boasting clean and spacious facilities, comfortable beds and a well-kept environment. Many guests believe that the hotel’s exceptional service and prime location might even warrant a higher rating.
The Spencer Hotel in Takapuna is widely praised for its excellent location, making it an ideal spot for both leisure and business travelers. Guests enjoy its proximity to the beach, shops, cafes, restaurants and local attractions with many rooms offering picturesque views of the Waitemata Harbour, Rangitoto Island and Takapuna Bay. The combination of serene seaside surroundings and urban convenience stands out as a significant highlight.
Guests have complimented the hotel’s spacious, clean and well-maintained rooms. Many rooms come equipped with modern fittings, USB sockets, balconies, soundproofing and blackout drapes, ensuring a restful night's sleep. Despite some noting that the rooms appear a bit dated and could benefit from refurbishment, the overall spaciousness, cleanliness and comfort are well-regarded.
The Spencer Hotel's staff receive enthusiastic praise for being exceptionally friendly and helpful. The ease of check-in, accommodating and polite reception and their willingness to assist beyond basic needs contribute significantly to positive guest experiences. The staff’s dedication to maintaining high cleanliness standards and assisting with issues like IT problems further adds to the welcoming atmosphere.
The gym at The Spencer Hotel is highly regarded for its excellent facilities and state-of-the-art equipment. Guests appreciate the well-equipped and high-tech environment, enhancing their fitness experience. The pool and spa facilities are also key attractions, regularly described as lovely and a favorite feature among visitors. Despite occasional issues, such as a cold heated pool or cleanliness lapses, the pool area remains a beloved amenity.
However, there is notable criticism regarding food services. Many guests express disappointment over the hotel's current lack of breakfast options and the closure of the on-site restaurant and bar. The unavailability of morning meals, inconsistent service and closure of dining facilities have forced guests to seek alternatives for breakfast and dinner. Although some guests found the in-room dining options to be convenient, the general absence of a fully operational restaurant detracts from the overall experience.
Parking at The Spencer Hotel is another area where guest feedback is mixed. While some appreciated free parking offered by helpful staff, others found the charges excessive and availability limited. Despite these challenges, the hotel’s prime location and added amenities like a heated pool and in-room laundry facilities generally ensured a positive stay.
In summary, The Spencer Hotel excels in location, room comfort, cleanliness and staff friendliness. While it faces criticism regarding food services and some elements of room maintenance, the overall guest experience remains positive, underpinned by its strategic positioning and warm hospitality.
The Surrey Hotel excels in providing a comfortable and enjoyable stay, prominently highlighted by its prime location. Conveniently situated near the Auckland CBD, the hotel offers guests easy access to major landmarks like Eden Park, Western Springs and the Auckland Zoo. Visitors appreciate the hotel's accessibility, whether traveling by public transport or car, as well as its proximity to cafes, shops and restaurants, making it a superb choice for both business and leisure travelers.
The hotel's breakfast service generally receives positive feedback for its delicious and hearty offerings, particularly when enjoyed in the attached pub, which adds to a pleasant dining atmosphere. Despite some minor inconsistencies and areas for improvement, such as occasional cold food and limited gluten-free options, the overall quality and value of the breakfast are well-regarded by guests.
Dinner at the hotel also leans towards favorable reviews. The pub-style meals, including standout dishes like the Sunday roast and wood-fired pizzas, are often praised for their taste and value. The dining experience is further enhanced by the lovely restaurant setting and helpful staff, although some diners experienced less consistent service and food quality.
In terms of accommodations, The Surrey Hotel features spacious, clean and well-maintained rooms equipped with modern amenities. Guests frequently commend the comfort of the beds, the cleanliness of the bathrooms and the inclusion of kitchenettes in certain rooms, which are ideal for longer stays. Although some rooms displayed minor wear and occasional maintenance issues, the overall impression is of comfort and good value.
Maintaining high cleanliness standards, the hotel ensures a pleasant environment with daily room servicing and consistently tidy, fresh rooms. Any isolated cleanliness issues, particularly in bathrooms, tend to be exceptions rather than the norm.
The staff at The Surrey Hotel stand out for their friendliness, helpfulness and professionalism. Guests feel welcomed and well-cared for, noting instances where staff went out of their way to assist, further enhancing the positive experience.
Regarding amenities, while the hotel offers free WiFi, it often falls short in terms of speed and reliability, which can be inconvenient for guests needing a stable internet connection. Conversely, the indoor heated pool is popular among families for its cleanliness and accessibility, despite occasional mentions of chilly water temperatures.
Parking is another well-received feature with plentiful and convenient on-site parking highly appreciated by guests, particularly those traveling with families. Despite occasional challenges with parking availability, the overall sentiment is positive.
Finally, the hotel is praised for its family-friendly environment, offering spacious rooms and amenities suitable for family groups. The pool and the helpfulness of the staff contribute to creating a welcoming atmosphere for families, making The Surrey Hotel a recommended option for those traveling with children.
In summary, The Surrey Hotel is highly regarded for its strategic location, cleanliness, friendly staff and family-friendly facilities with minor areas for improvement mainly revolving around WiFi connectivity and occasional service inconsistencies.
The Marsden Viaduct boasts an exceptional location in the heart of Auckland’s Viaduct Harbour, making it a highly praised choice for both leisure and business travelers. Its proximity to key city attractions, numerous restaurants, bars, cafes and shops allows guests to easily explore downtown Auckland, while the waterfront setting offers stunning harbor views and a tranquil retreat from the bustling city.
Guests have left positive remarks about the spacious, clean and well-appointed rooms, featuring modern amenities and luxurious decor without the high-end price tag. The quality and comfort of the beds are frequently highlighted, providing a restful night's sleep. Additionally, rooms with balconies offer picturesque views, enhancing the overall experience.
The hotel staff receive high marks for their friendliness, helpfulness and exceptional service, contributing significantly to the welcoming atmosphere. Guests appreciate the attentive reception and concierge services with staff often going above and beyond to ensure a pleasant stay.
Despite lacking an on-site restaurant, the hotel's prime location places numerous dining options within walking distance. Guests have enjoyed the charming French café downstairs, although there have been occasional lapses in food service quality. While breakfast options are available with positive reviews for taste and service, some guests find them overpriced and inconvenient due to the absence of a dedicated breakfast area.
Cleanliness is another strong suit of the hotel with most guests commending the well-maintained and tidy environment, though isolated incidents require minor improvements. Business travelers find the hotel particularly accommodating with its spacious rooms, equipped work areas and excellent service, though internet reliability needs enhancement.
Families will appreciate the spacious accommodations and the staff’s accommodating nature, despite some concerns about safety and decor. The hotel provides a good option for a family stay, though improvements in dining and parking arrangements could enhance the experience further.
In conclusion, the Marsden Viaduct excels through its unbeatable location, spacious and comfortable rooms and outstanding staff service, offering great value and a highly enjoyable stay for tourists and business travelers in Auckland.
Aristotles North Shore repeatedly impresses guests with its prime location, cleanliness and exceptional service. Nestled near Southern Cross Hospital, it serves as a convenient lodging option for those requiring proximity to medical facilities. The abundance of nearby dining options, ranging from a variety of restaurants to local eateries serving particularly notable Asian cuisine, adds to its appeal. Shopping, recreation and the easily accessible Sunnynook bus station further enhance the location's convenience, making it an ideal springboard for both leisure and necessary errands, including visits to attractions like Eventfinda Stadium and Sir Owen Glenn pools.
The hotel's rooms receive widespread praise for their cleanliness and spacious design. Guests appreciate the well-maintained interiors, large windows and ample amenities, including separate living areas and multiple TVs that accommodate families comfortably. Positive mentions are frequently made about the spacious layouts that even feature mini-apartment-style setups. Despite some suggestions for minor renovations, the consistently clean and tidy rooms, coupled with prompt and friendly service from staff, ensure a comfortable stay. The added amenities such as good parking, a large bathtub and easy pool access further enhance the experience.
Cleanliness is a standout feature throughout the property with many guests noting it as the cleanest hotel they have encountered in New Zealand. The entire establishment, from rooms to common areas, is meticulously maintained, offering a warm and welcoming atmosphere. The exceptional staff, including notable members like Aki, Sandy and Glen, are frequently commended for their friendliness and willingness to go the extra mile. Their genuine hospitality and attentiveness, particularly in accommodating special needs, leave a lasting positive impression on visitors.
The hotel's inviting swimming pool is regularly highlighted as a beneficial feature. Families and individuals alike enjoy the clear, refreshing water, making it a favored spot for relaxation, especially after long drives or during hot summer days. While some guests found the pool temperature a bit chilly, it generally adds significant value to the overall experience.
Parking at Aristotles North Shore is another point of praise with ample, free and safe options available, including secure underground parking, which is particularly beneficial for motorcycle riders. The convenience of parking right outside the rooms complements the overall guest comfort and ease.
The beds at Aristotles North Shore also contribute to the positive feedback, frequently described as very comfortable and conducive to a restful night's sleep. Despite a few mentions of the beds being slightly firm, the overall consensus is one of satisfaction with the soft and inviting nature of the beds, extending even to supplementary sleeping arrangements like sofa and trundler beds.
Accessibility is thoughtfully addressed with well-placed accessible rooms and modern bathroom facilities that cater comfortably to guests with disabilities. Features like mobility parking and easy access to various hotel amenities, as well as nearby shops and attractions, provide a stress-free experience for all visitors.
In summary, Aristotles North Shore stands out for its exceptional location, cleanliness and outstanding customer service, making it a top choice for travelers seeking a convenient, comfortable and welcoming stay.
Carnmore Hotel Takapuna has received glowing reviews for its superb location, clean and spacious rooms and friendly, efficient staff. Situated just a short walk from Takapuna Beach and the vibrant town center, the hotel is ideally positioned for both leisure and business visitors. Guests appreciate the easy access to central Auckland and the convenience of free parking, while also valuing the tranquility of the North Shore location.
The rooms are frequently highlighted for their cleanliness, modern updates and spacious layouts. Guests enjoy the well-decorated interiors, luxurious bathroom facilities and additional amenities such as smart TVs, kitchenettes and air-conditioning. The comfort of the beds is a standout feature, often described as extremely comfortable and conducive to a good night's sleep. The high standard of cleanliness extends throughout the hotel with well-maintained common areas and prompt housekeeping services enhancing the guest experience.
The staff at Carnmore Hotel Takapuna are consistently praised for their friendly and helpful nature, providing excellent service and ensuring a welcoming stay. Receptionists, in particular, are noted for their efficiency and attentiveness, contributing to a smooth check-in process and offering valuable advice on local attractions.
While the WiFi and gym experiences are mixed with some guests reporting issues, the hotel's overall amenities receive positive feedback. The outdoor pool, despite its smaller size, is appreciated for its refreshing nature and pleasant, sheltered location. The hotel's close proximity to the beach and variety of local dining options further add to the appeal, making it a popular choice for those looking to explore the area.
In summary, Carnmore Hotel Takapuna is highly recommended for its excellent location, well-appointed and clean rooms and outstanding staff service. The combination of these factors delivers a comfortable and enjoyable stay for visitors.
Heritage 313 Auckland is a fantastic hotel that offers lovely and clean rooms that are spacious and well-appointed, providing everything needed for a comfortable stay. Guests found the apartments to be perfect and super comfortable, making it easy for them to access all the local amenities. The rooftop pool received rave reviews from guests, who loved the stunning views and the ability to swim or relax high above the city. The pool is heated for your enjoyment, making it a must-try experience. Overall, Heritage 313 Auckland is a great choice for anyone looking for a comfortable and enjoyable stay in Auckland.
Emerald Inn on Takapuna Beach stands out as a premier accommodation choice, praised for its exceptional location, cleanliness, staff, and overall comfort. Nestled in the vibrant heart of Takapuna, the inn offers guests unrivaled proximity to the stunning Takapuna Beach, as well as easy access to a lively array of shops, cafes, and entertainment venues. The beautiful garden surroundings and immaculate grounds further enhance the tranquil atmosphere, making it a serene escape despite its central location. Accommodations are clean and well-maintained, featuring cozy balconies and picturesque views, ensuring a pleasant and relaxing stay.
The inn is consistently noted for its high standards of cleanliness. Guests appreciate the super clean and tidy rooms, which are equipped with all necessary amenities, including a washer, dryer, and well-equipped kitchen. The fresh and lovely bedding adds to the comfort, while the large, impeccably maintained spa bath is also a highlight. The tranquil atmosphere, complemented by quiet surroundings and great views, contributes to a relaxing experience.
Guests frequently praise the exceptional service and friendliness of the staff at Emerald Inn. With James, the manager, often highlighted for his helpfulness, the staff's dedication to providing assistance and recommendations stands out. The welcoming demeanor of the entire team enhances the overall atmosphere, ensuring a pleasant and accommodating stay.
The beds at the inn are generally lauded for their comfort, featuring beautiful bed linen and plush pillows. While some guests feel certain mattresses may need replacement and have mixed opinions on firmness, the majority find the beds comfortable, contributing to a restful sleep environment.
Overall, Emerald Inn on Takapuna Beach succeeds in offering a delightful experience marked by its enviable location, unwavering cleanliness, friendly staff, and comfortable accommodations, leaving a lasting impression on visitors.
Howick Motor Lodge is highly regarded for its strategic location, spacious and well-maintained accommodations, and exceptional service. Guests appreciate the lodge's proximity to charming cafes, shops, and beautiful beaches, making it a convenient base for exploring the local area. The rooms are praised for their clean, tidy, and family-friendly atmosphere, featuring comfortable beds and well-equipped amenities that offer excellent value for money. Despite some outdated aspects, recent renovations have enhanced the comfort of the units, promising a pleasant stay for families and visitors.
Cleanliness is a standout attribute, with guests consistently highlighting the spotless environments throughout the lodge. The well-maintained grounds and courtyard contribute to a relaxing ambiance, complemented by the warm hospitality of the staff. The team, including key members like Sharn, receives high praise for their welcoming and efficient service, which significantly enhances the guest experience.
Noteworthy amenities include an inviting pool which, despite its smaller size, provides a fun feature for families, especially children looking to unwind after a busy day. The comfortable beds and high-quality linens ensure a restful sleep, adding to the lodge's appeal. While there are concerns about the unreliable Wi-Fi connectivity, the overall experience at Howick Motor Lodge remains positive, marked by a relaxing atmosphere, friendly staff, and practical facilities for both short and extended stays.
Sky Stars Essential Reserve in Auckland garners positive acclaim for its strategic location, impressive cleanliness, outstanding staff, and comfortable bedding, making it a preferred choice for travelers seeking a memorable stay in the city. Situated in the heart of Auckland, the hotel provides easy access to the vibrant food scene, nightlife, and iconic attractions like the Sky Tower. Guests appreciate the breathtaking views and convenience offered by the central location, while also acknowledging occasional noise due to its bustling surroundings.
The hotel excels in maintaining immaculate accommodations, where spotless rooms and well-maintained facilities enhance guest satisfaction. Clean beds and sufficient hot water for showers contribute to a relaxing environment. Although some minor issues such as carpet stains and limited bathroom bench space are noted, these do not overshadow the positive focus on cleanliness.
Sky Stars Essential Reserve is distinguished by its exceptional staff, who demonstrate excellent communication skills and responsiveness. Guests enjoy smooth interactions, emphasizing the staff's helpfulness, patience, and attention to detail with the check-in and check-out processes. Special touches for occasions, like anniversaries, further highlight the staff’s commitment to enhancing the guest experience.
Comfortable beds are a consistent highlight, reinforcing the restful atmosphere of the hotel. While some guests suggest improvements for mattresses and duvets, the general sentiment remains positive about the inviting comfort provided. Despite occasional street noise, the combination of comfortable bedding and overall room cleanliness ensures a restful experience.
In summary, Sky Stars Essential Reserve stands out for its central location, meticulous cleanliness, dedicated staff, and comforting beds, creating a welcoming environment for travelers to enjoy Auckland's dynamic urban life.