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Summary of reviewsDays Inn & Suites by Wyndham Waterloo receives a majority of positive feedback, highlighted by its prime location, strong breakfast offerings, and comfortable accommodations. The hotel's central position in Waterloo grants guests easy access to a wide array of dining, shopping, and entertainment venues, making it an ideal choice for travelers exploring the city. Guests appreciate the convenience of nearby amenities without suffering from highway noise, contributing to a peaceful and stress-free stay.
A standout feature of this hotel is its complimentary breakfast, cherished for its variety and quality. Guests express satisfaction with the range of options available, including both hot items like scrambled eggs and sausages and cold choices such as bagels, cereal, and fresh fruits. The breakfast experience, enhanced by the clean and inviting atmosphere, is often praised for exceeding guests' expectations and adding value to their stay.
The rooms at Days Inn & Suites are frequently noted for their cleanliness and comfort, providing spacious and modern accommodations that appeal to families and couples alike. The bedding is a particular highlight, receiving high marks for its comfort, ensuring a restful night's sleep. Though the establishment does occasionally encounter minor room-related issues, the overall well-maintained and updated interiors offer a pleasing environment for guests.
Cleanliness is a priority across the hotel, with guests consistently acknowledging the well-kept state of rooms and common areas. The attentive staff contributes significantly to this positive reputation, with their friendliness and commitment to maintaining an immaculate setting helping ensure guest satisfaction. Staff members such as Annette, Amber, and Kevin are repeatedly acknowledged for their exceptional customer service, which enhances the overall guest experience.
A family-friendly environment is cultivated at Days Inn & Suites, with adequate room space and amenities like a pool catering to children and adults. Simple joys like swimming in the pool and engaging in games paint the hotel as an appealing choice for family reunions or short stays. Pet-friendliness further extends this welcoming atmosphere to traveling families with animals.
In summary, Days Inn & Suites by Wyndham Waterloo offers great value with its convenient location, hearty breakfast, comfortable beds, and exemplary customer service, creating a satisfying stay for individuals and families visiting the area. While minor improvements can be made in areas like pool maintenance, the hotel remains a reliable option for travelers prioritizing affordability without compromising on comfort or convenience. Show more
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Categories
Family Friendly Hotel
This hotel has an indoor swimming pool and spacious rooms. It is located near the Lost Island Water Park, making it suitable for families.
Business Hotel
This hotel provides essential amenities suitable for business travelers, including business services.
Accessible Hotel
Accessible rooms and facilities for disabled guests are available at this hotel. A specific accessible room type offered is the King Room - Mobility Access/Non-Smoking.
3-Star Hotel
This hotel provides essential amenities and comfortable accommodations, making it a practical choice for travelers seeking an affordable stay in Waterloo.
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Gym
Hotel with Indoor Pool
Room Types
Queen Room - Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, a carpeted floor, heating, as well as a TV with cable channels. The unit has 1 bed.
Queen Room with Two Queen Beds - Non-SmokingThis quadruple room is air-conditioned and has a TV with cable channels, a coffee machine, a carpeted floor and heating. The unit has 2 beds.
King Room - Mobility Access/Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, a carpeted floor, heating, as well as a TV with cable channels. The unit offers 1 bed.
Queen Room with Two Queen Beds - Mobility Access/Non-SmokingThe quadruple room offers air conditioning, a tea and coffee maker, a carpeted floor, heating, as well as a TV with cable channels. The unit has 2 beds.
King Room - Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room features a carpeted floor. The unit offers 1 bed.
Business King Room - Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room features a carpeted floor. The unit offers 2 beds.
Studio Suite with Two Queen Beds - Non-SmokingThis suite's standout feature is the spa bath. The suite has 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite offers air conditioning, a sofa and heating. The unit has 2 beds.
Queen Suite with Kitchenette - Non-SmokingFeaturing free toiletries, this suite includes a private bathroom with a hairdryer. The suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. This suite has air conditioning, a tea and coffee maker and a TV.
Business Queen Room with Two Queen Beds - Non-SmokingThis air-conditioned quadruple room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.
Two-Bedroom Suite with Two Queen Beds and Kitchenette - Non-SmokingThe suite features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a TV. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food.
Guest Reviews
7.2
Good
Location
Days Inn & Suites by Wyndham Waterloo is praised for its prime location in the city, offering guests easy access to a host of amenities and attractions. Nestled near major highways, guests can enjoy the convenience of accessibility without the disturbance of highway noise. The hotel is ideally situated close to a variety of dining options, shopping destinations like Crossroads Mall, and entertainment venues such as a movie theater and a theme park. Its proximity to these services makes it easy for visitors to navigate their way around the city, satisfying diverse needs whether they are dining, shopping, or simply exploring. The surrounding area features an array of restaurants and stores within walking distance, ensuring guests can find whatever they need nearby. Its central location caters to various guest itineraries, providing an affordable stay without compromising on convenience.
Breakfast
The breakfast at Days Inn & Suites by Wyndham Waterloo receives high praise from guests for its variety and quality. Many reviews highlight the nice array of options available, mentioning classic American breakfast items like scrambled eggs, sausages, biscuits with gravy, and the ability to make waffles. Cold options such as bagels, cereal, fresh fruit, and refreshing beverages like coffee and juices further complement the selection. Guests frequently note that the breakfast exceeds expectations, providing a delicious start to the day that feels like a pleasant surprise given its complimentary nature. The breakfast area is often described as clean and inviting, with attentive staff ensuring that food is replenished regularly. Despite any occasional challenges due to high demand, the overall experience remains positive, with a hearty, ample breakfast that caters to various dietary preferences, including low-carb options. The breakfast is seen as an excellent value for the stay, contributing to an overall enjoyable experience at the hotel.
Rooms
At Days Inn & Suites by Wyndham Waterloo, guests will find an array of appealing features in their accommodations. Highlights include notably clean and comfortable rooms, many of which are described as spacious, providing ample space for families or those seeking a more open environment. Frequent updates have resulted in newly remodeled rooms that align with modern tastes; this is complemented by the overall tidy and pristine appearance of the hotel’s interiors.
The bedding consistently receives high marks for comfort, with cozy mattresses ensuring a restful night's sleep. The friendly and attentive staff further enhance the experience, ensuring that guests' needs are met, from breakfast to any last-minute requests. While the overall experience is positive, some rooms have required minor improvements to maintain the expected standards. Despite these occasional issues, the combination of cleanliness, comfort, and modern decor makes the hotel a worthwhile choice for travelers seeking value for money.
Beds
At Days Inn & Suites by Wyndham Waterloo, travelers can generally expect a comfortable night's sleep, thanks to the overwhelmingly positive feedback about the hotel beds. Guests frequently comment on the comfort of the mattresses, often describing them as very comfortable and even super comfy. King-size beds, in particular, receive high praise for their exceptional comfort. The generous provision of pillows contributes to an overall positive sleep experience, with some guests expressing appreciation for having four pillows on each bed. However, it should be noted that a few guests found the beds to be quite high, which might pose an inconvenience for some. Despite this, the main takeaway from guests' feedback is the hotel's commitment to providing a restful and cozy sleeping environment.
Cleanliness
Days Inn & Suites by Wyndham Waterloo mostly receives favorable remarks for its cleanliness, a critical factor for travelers seeking a comfortable stay. Guests frequently noted that the property, rooms, and common areas like the breakfast room are well-maintained and pristine. Several reviews also highlight that the hotel boasts a newly updated and clean interior, surpassing expectations set by its exterior. The staff earns praise for their attentiveness and continued efforts to keep the hotel immaculate, including routine cleaning and vacuuming around the clock.
Rooms are frequently described as tidy, bright, and comfortable, adding to the overall pleasant experience. Additionally, staff members are noted for their friendliness and exceptional service, contributing to a positive atmosphere. Despite some negative feedback regarding isolated incidents of dirtiness, such as stained carpets and unpleasant odors, the consensus remains that cleanliness is a priority for this establishment. The ongoing maintenance efforts and welcoming staff seem to restore the balance and ensure that guests have a satisfactory stay.
Staff
Days Inn & Suites by Wyndham Waterloo is consistently praised for its exceptional staff, who are repeatedly described as friendly, helpful, and accommodating. Guests frequently highlight the outstanding customer service provided by the team, particularly at the front desk during check-in and throughout the stay. Annette, a standout staff member, often receives special mention for her warmth and ability to assist guests effectively. The entire staff is noted for their kindness, politeness, and commitment to ensuring a smooth and pleasant stay for guests, addressing questions promptly and knowledgeably. Staff members like Amber and Kevin further enhance the positive experience with their welcoming attitudes. Overall, the dedicated and attentive team plays a pivotal role in making guests feel valued and comfortable during their visit.
Pool
Days Inn & Suites by Wyndham Waterloo offers a pool experience that is generally appreciated by guests, particularly for its warmth and suitability for children, with a maximum depth of 4 feet 8 inches. Visitors have described the pool as nice and simple yet enjoyable, providing a pleasant option for recreation and relaxation. However, some guests noted that the pool could benefit from updates, as aspects like cleanliness and lighting in the pool area have room for improvement. Overall, while the pool is a cozy and welcoming feature, attention to maintenance could enhance the experience further.
Family
Days Inn & Suites by Wyndham Waterloo stands out as a family-friendly destination that caters to the varied needs of its guests. Families visiting the hotel appreciate the ample room space, which comfortably accommodates their group. The separate area with a second TV and sofa sleeper provides an ideal setup for families seeking a bit of extra privacy and relaxation. The hotel ensures guests start their day right with a free breakfast, delighting both children and adults alike. It's notably helpful for families with picky eaters, including those with special dietary needs, with offerings like biscuits and gravy and waffles that even satisfied an autistic child.
Children at the hotel find joy in simple, playful activities, such as swimming in the pool and engaging in games like hide and seek throughout the hotel's premises. Moreover, the establishment warmly welcomes pets, making it a noteworthy option for families who travel with their furry companions. For families seeking a venue for reunions or quick stays, Days Inn & Suites proves to be accommodating and pleasant, ensuring a harmonious experience for all members, including the canine kind.
Yes, Days Inn & Suites by Wyndham Waterloo has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Days Inn & Suites by Wyndham Waterloo.
Yes, Days Inn & Suites by Wyndham Waterloo welcomes dogs.
No, parking facilities aren't available at Days Inn & Suites by Wyndham Waterloo.
Yes, Days Inn & Suites by Wyndham Waterloo has a gym.