Hampton Inn & Suites By Hilton Waterloo St. Jacobs
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Summary of reviewsThe Hampton Inn & Suites By Hilton Waterloo St. Jacobs has garnered widespread positive reviews across several key categories, making it a highly recommended stay for a variety of travelers.
One of the standout features of the hotel is its prime location. Situated near the St. Jacob's Farmers Market, St. Jacob's Country Playhouse and various antique shops and restaurants, the hotel offers convenient access to popular local attractions while maintaining a quiet and safe environment. Despite being slightly distant from downtown Waterloo, guests find the location ideal for market enthusiasts, family functions and university visits, attributing to its high recommendation.
Guests generally have a positive experience with the breakfast offered at the hotel, appreciating its variety and the efforts to provide sustainable options. While there are areas for improvement, particularly concerning the temperature and quality of some hot food items, the helpful and attentive staff, clean and spacious dining area and overall selection exceed many guests' expectations.
The rooms are frequently praised for their spaciousness, modern design and cleanliness. Comfortable beds, beautiful bathrooms and well-maintained facilities contribute to an excellent stay, despite some minor issues such as inconsistent room temperatures and less scenic views. The modern decor and quiet ambiance add to the overall comfort and satisfaction of the guests.
Cleanliness is a consistent strong point with both rooms and common areas maintained to high standards. The hotel's spotless accommodations and detailed attention to cleanliness extend to the pool and other communal areas. The hotel's effective COVID-19 measures further enhance its appeal, making it a preferred choice for cleanliness-conscious travelers.
The staff at Hampton Inn & Suites By Hilton Waterloo St. Jacobs consistently receive high praise for their professionalism, friendliness and attentiveness. Guests appreciate the warm and welcoming demeanor of the reception and front desk personnel, the efficiency of the housekeeping team and the helpfulness of the kitchen staff. The proactive and courteous service leaves a lasting positive impression on guests.
The hotel's free Wi-Fi is noted for its reliability and strong signal, contributing positively to the overall guest experience. Although there are occasional minor issues, the internet service generally meets the needs of travelers requiring dependable connectivity.
The gym and pool facilities also receive positive remarks. The gym is well-equipped with modern equipment, although a few maintenance issues were noted. Guests appreciate the availability and quality of the workout facilities. The pool, particularly enjoyed by families, is well-maintained and warm, despite occasional closures and minor maintenance concerns.
Parking is another positive aspect with ample free parking spaces available, although late arrivals might find limited availability due to ongoing construction. The spacious parking lot adds convenience for guests.
The hotel caters well to families, offering a kid-friendly environment with large rooms and a relaxing atmosphere. Although groups such as sports teams can create some noise and activity, the family-friendly amenities, including a popular pool for kids, make it a favored choice for family vacations.
The beds and linens are generally described as comfortable, contributing to a restful stay. Although comfort can be subjective with some guests finding the beds either too soft or too firm, the overall sentiment is that the beds provide a peaceful night's sleep.
Lastly, the hotel stands out as an excellent choice for business travelers. Its comfortable and spacious rooms, good business facilities including a conference room and valuable perks like free breakfast make it well-suited for work-related stays. Despite minor breakfast setup improvements, the hotel successfully balances work and leisure for business guests.
In summary, the Hampton Inn & Suites By Hilton Waterloo St. Jacobs is highly recommended for its outstanding location, clean and spacious rooms, exceptional staff and various amenities that cater to both leisure and business travelers. The positive guest experiences across multiple categories make it a reliable and pleasant choice for visitors to the area.
Categories
One of the standout features of the hotel is its prime location. Situated near the St. Jacob's Farmers Market, St. Jacob's Country Playhouse and various antique shops and restaurants, the hotel offers convenient access to popular local attractions while maintaining a quiet and safe environment. Despite being slightly distant from downtown Waterloo, guests find the location ideal for market enthusiasts, family functions and university visits, attributing to its high recommendation.
Guests generally have a positive experience with the breakfast offered at the hotel, appreciating its variety and the efforts to provide sustainable options. While there are areas for improvement, particularly concerning the temperature and quality of some hot food items, the helpful and attentive staff, clean and spacious dining area and overall selection exceed many guests' expectations.
The rooms are frequently praised for their spaciousness, modern design and cleanliness. Comfortable beds, beautiful bathrooms and well-maintained facilities contribute to an excellent stay, despite some minor issues such as inconsistent room temperatures and less scenic views. The modern decor and quiet ambiance add to the overall comfort and satisfaction of the guests.
Cleanliness is a consistent strong point with both rooms and common areas maintained to high standards. The hotel's spotless accommodations and detailed attention to cleanliness extend to the pool and other communal areas. The hotel's effective COVID-19 measures further enhance its appeal, making it a preferred choice for cleanliness-conscious travelers.
The staff at Hampton Inn & Suites By Hilton Waterloo St. Jacobs consistently receive high praise for their professionalism, friendliness and attentiveness. Guests appreciate the warm and welcoming demeanor of the reception and front desk personnel, the efficiency of the housekeeping team and the helpfulness of the kitchen staff. The proactive and courteous service leaves a lasting positive impression on guests.
The hotel's free Wi-Fi is noted for its reliability and strong signal, contributing positively to the overall guest experience. Although there are occasional minor issues, the internet service generally meets the needs of travelers requiring dependable connectivity.
The gym and pool facilities also receive positive remarks. The gym is well-equipped with modern equipment, although a few maintenance issues were noted. Guests appreciate the availability and quality of the workout facilities. The pool, particularly enjoyed by families, is well-maintained and warm, despite occasional closures and minor maintenance concerns.
Parking is another positive aspect with ample free parking spaces available, although late arrivals might find limited availability due to ongoing construction. The spacious parking lot adds convenience for guests.
The hotel caters well to families, offering a kid-friendly environment with large rooms and a relaxing atmosphere. Although groups such as sports teams can create some noise and activity, the family-friendly amenities, including a popular pool for kids, make it a favored choice for family vacations.
The beds and linens are generally described as comfortable, contributing to a restful stay. Although comfort can be subjective with some guests finding the beds either too soft or too firm, the overall sentiment is that the beds provide a peaceful night's sleep.
Lastly, the hotel stands out as an excellent choice for business travelers. Its comfortable and spacious rooms, good business facilities including a conference room and valuable perks like free breakfast make it well-suited for work-related stays. Despite minor breakfast setup improvements, the hotel successfully balances work and leisure for business guests.
In summary, the Hampton Inn & Suites By Hilton Waterloo St. Jacobs is highly recommended for its outstanding location, clean and spacious rooms, exceptional staff and various amenities that cater to both leisure and business travelers. The positive guest experiences across multiple categories make it a reliable and pleasant choice for visitors to the area.
Hotel near Ski Resorts
Offers comfortable rooms and a complimentary hot breakfast, making it a convenient choice for skiers heading to Chicopee. Known for its consistent quality and service.
Family Friendly Hotel
The hotel provides comfortable accommodations with family-friendly amenities such as a refreshing indoor pool. Complimentary breakfast ensures a convenient start to the day for families on the go.
Hotel with Swimming Pool
This hotel offers an indoor pool. It is conveniently located near the University of Waterloo. The hotel provides a clean and bright environment for guests to enjoy their stay.
Indoor Pool
Business Hotel
Offering meeting space and business-friendly amenities, this hotel provides a comfortable stay. While specific details are limited in the provided data, its presence in multiple lists suggests it's a solid choice.
Hotel with Parking
This hotel provides free parking for guests. It offers comfortable accommodations and parking, appealing to those who prioritize convenience.
EV charging stations
Accessible Hotel
This hotel offers specific accessible room types, including '1 King Mobility Hearing Accessible Tub Non-Smoking' and '1 King Mobility/Hearing Accessible Roll-In Shower Non-Smoking' rooms. These rooms include features like roll-in showers and telephone accessibility kits. The hotel also provides general wheelchair access throughout the property.
Hotel with Gym
This hotel provides an on-site fitness center with workout equipment. It also has an indoor pool for additional exercise options.
Hotel with EV Charging Stations
This hotel provides EV charging stations. It is part of the Hilton group, ensuring quality and reliability. Guests can enjoy free breakfast during their stay.
3-Star Hotel
This hotel offers an indoor swimming pool, bicycle rental service, and free private parking. Guests can enjoy mini-golf, hiking, and cycling in the surrounding area, making it ideal for active travelers. It's also conveniently located near the St. Jacobs Farmers Market.
Hotel with Indoor Pool
This hotel offers an indoor pool. It provides a comfortable stay with good access to local attractions.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Guest Reviews
Hampton Inn & Suites By Hilton Waterloo St. Jacobs enjoys widespread praise for its outstanding location. The hotel's prime position near St. Jacob's Farmers Market makes it an ideal spot for market enthusiasts with many reviewers highlighting the convenience of being within walking distance to this popular attraction. Additionally, the proximity to St. Jacob's Country Playhouse and various antique shops and restaurants adds to the appeal. Guests also appreciate the quiet, safe environment, which is slightly removed from the hustle and bustle of the city center, yet easy to reach by car. The area's amenities, including shopping centers, outlets and a Walmart, provide everything one might need within a short drive. Despite being a bit far from downtown Waterloo, the hotel's location worked perfectly for many visitors, whether they were in town for local events, family functions or university visits. The combination of convenience, quiet surroundings and a wealth of nearby attractions make it a highly recommended stay.
Guest feedback on the breakfast experience at the Hampton Inn & Suites By Hilton Waterloo St. Jacobs is mixed but generally positive. Many guests appreciated the breakfast, describing it as good, delicious and having lots of variety, including options like oatmeal, yogurt, cereal, make-your-own waffles, toast and muffins. The inclusion of real plates and cutlery, as well as efforts to be sustainable, were also noted positively.
However, there were several mentions of room for improvement. Some guests found hot food options barely warm or cold, including quiches, eggs, sausages and bacon. Others noted issues with the quality of specific items such as rubbery scrambled eggs, undercooked sausages and dry turkey sausages. Gluten-free options and variety for vegetarians were deemed limited.
On the brighter side, the staff received high praise for their helpfulness and attentiveness, especially during breakfast service. The breakfast setup sometimes faced issues like lack of replenishment, resulting in queues, but overall, many guests found the selection to be more than they expected.
The breakfast ambiance was also positively highlighted with mentions of a clean and spacious area, a well-stocked buffet and festive presentations. Despite some criticisms on taste and temperature of certain items, the breakfast at this hotel seemed to meet or exceed expectations for many guests.
The rooms at Hampton Inn & Suites By Hilton Waterloo St. Jacobs are frequently praised for their spaciousness, modern design and cleanliness. Many guests appreciate the large, well-appointed rooms that include comfortable beds and beautiful bathrooms. The overall decor is described as modern and appealing, contributing to a cozy ambiance. Additionally, rooms are well-maintained and feature amenities like large TVs, ample natural light and comfortable furnishings.
Guests often note that the rooms are quiet and conducive to a restful stay, contributing to overall satisfaction with their accommodations. Despite some isolated issues like inconsistent room temperatures and less scenic views, the majority find the rooms meet and even exceed their expectations in terms of comfort and cleanliness. The hotel's relatively new facilities further enhance the guest experience, making it a well-regarded choice for travelers seeking a comfortable and pleasant stay.
Vacationers seeking a restful night's sleep at the Hampton Inn & Suites By Hilton Waterloo St. Jacobs can expect a generally positive experience when it comes to the beds provided. Many guests praised the beds for being very comfortable, often describing them as super comfy, cozy and great. The quality of the mattresses and linens also garnered favorable comments with mentions of nice mattresses and comfortable bedding.
However, comfort might be subjective as a few reviewers found the beds either a bit too soft or too firm for their liking. Some guests also took issue with the heaviness of the duvets, considering them too weighty for the summer months. Despite these few criticisms, the overall sentiment leans towards a comfortable and restful stay with most guests highlighting a peaceful night's sleep and appreciating the comfort and coziness the beds offer.
The pillows received mixed reviews as well with some calling them super comfy while others found them either too soft or uncomfortable. Overall, the beds and bedding at Hampton Inn & Suites By Hilton Waterloo St. Jacobs seem to offer a satisfactory experience to the majority of their guests, making it a reliable choice for a rejuvenating night's rest.
Hampton Inn & Suites By Hilton Waterloo St. Jacobs consistently impressed guests with its impeccable cleanliness. The hotel is noted for being exceptionally clean with both rooms and common areas maintained to a high standard. Guests found the accommodations to be not only spotless but also comfortable and quiet, contributing to a restful stay. The modern decor and well-maintained facilities add to the overall positive experience.
The rooms are described as spacious, tidy and fitted with all the necessary amenities, making for a comfortable visit. The bathrooms were also highlighted for their cleanliness with many reviews commending the spotless condition of the bathrooms and faucets. The hotel's efforts in maintaining a clean and pleasant environment extend to its pool and other communal areas, although a few guests suggested the pool could be cleaner.
The hotel's convenient location, near St. Jacobs market and other amenities, along with its excellent COVID-19 measures, further enhance its appeal. Guests repeatedly mentioned the consistent high standards of cleanliness, which along with the friendly and helpful staff, make Hampton Inn & Suites By Hilton Waterloo St. Jacobs a preferred choice for travelers seeking a clean and comfortable stay.
The Hampton Inn & Suites By Hilton Waterloo St. Jacobs boasts a highly praised staff that has garnered numerous positive reviews for their friendly, accommodating and professional demeanor. Guests consistently highlight the exceptional service provided by the reception and front desk personnel, who are described as always smiling, welcoming and attentive. Housekeeping is noted for its efficiency, ensuring rooms are well-maintained and kitchen staff receive commendations for their helpfulness and dedication, particularly during breakfast service.
The hotel staff's proactive and problem-solving approach, combined with their courteous and respectful interactions, leaves a lasting impression on guests. Several reviewers mention specific employees who went above and beyond to enhance their stay, emphasizing the overall commitment to providing a pleasant experience. Despite a few isolated incidents of less satisfactory interactions, the overwhelming majority of feedback underscores a consistently high level of service with many guests describing their interactions as friendly, supportive and professional.
Overall, the staff at Hampton Inn & Suites By Hilton Waterloo St. Jacobs are a highlight of the guest experience, contributing significantly to the hotel's reputation for hospitality and making guests feel valued and well-cared for during their stay.
The Hampton Inn & Suites By Hilton Waterloo St. Jacobs offers reliable and good free Wi-Fi with strong and easily connected internet access. Guests have noted the Wi-Fi signal as generally strong and superb, contributing to a positive experience. Although there were minor remarks about a weak signal at times, the overall consensus indicates that the hotel's internet service is great. Despite some dated amenities like the TV, the well-appointed rooms and strong Wi-Fi make the hotel a practical choice for those needing a dependable internet connection during their stay.
The gym at the Hampton Inn & Suites By Hilton Waterloo St. Jacobs generally receives positive feedback from guests. It is described as well equipped with modern and new equipment, making it functional and suitable for a good workout. The gym is appreciated for being well maintained, although there are some mentions about it not being consistently maintained on a daily basis. Despite one of the treadmills being out of order at one point, the overall sentiment towards the fitness center is favorable with guests highlighting its availability and the quality of the workout facilities. Some noted that it is small, but still efficient for a workout. The fitness centre is considered large and new, adding to the positive experience of guests who use it.
The Hampton Inn & Suites By Hilton Waterloo St. Jacobs receives praise for its pool and gym facilities with many guests expressing enjoyment from their daily dips and appreciating the availability of the indoor pool. Families particularly find the pool ideal for children’s activities. The cleanliness of the pool area is often noted with several reviews mentioning that it is well-maintained and modern. The pool's warmth is highlighted positively, although a few guests found it almost too warm.
Some drawbacks include occasional closures and maintenance issues and the lack of changing rooms and hot tub facilities. Additionally, guests reported that the pool area can sometimes be slippery and others mentioned that the pool area could benefit from better cleanliness and more consistent availability of towels. Despite these issues, the overall sentiment suggests that the pool adds considerable value to the guests' experience at the hotel.
The Hampton Inn & Suites By Hilton Waterloo St. Jacobs offers a generally positive parking experience for guests. Visitors frequently highlight the availability of free parking with many noting ample spaces and convenience. The parking lot is described as spacious, making it easy to find a spot. However, guests arriving late in the evening might encounter limited availability. There was a mention of the parking lot being under construction, but overall, the parking situation is highly regarded.
Hampton Inn & Suites By Hilton Waterloo St. Jacobs appears to greatly cater to families looking for a kid-friendly stay. Described as a luxury, family-friendly hotel, it offers large rooms and a relaxed yet clean atmosphere. Many find it to be an excellent option for family stays, family reunions and family events. The pool, open till late, is a particular highlight with many kids having a blast during their visit.
However, there are some considerations for families or those seeking a quieter stay. The hotel tends to attract groups such as hockey teams and volleyball groups, leading to common sights of kids running around the hallways. Some guests noted disruptive children and noise both during the day and night. A few found the housekeeping services lacking and also mentioned a long breakfast line.
Despite these minor issues, the hotel remains an attractive option for family vacations with its welcoming atmosphere and proximity to many family-friendly activities nearby. It’s a good hotel for families with children, especially for those who enjoy socializing with other families.
Hampton Inn & Suites By Hilton Waterloo St. Jacobs stands out as an excellent choice for business travelers. The hotel consistently meets the essential needs of those traveling for work, offering good facilities tailored for business activities. Its location and comfortable, spacious rooms are particularly appreciated with many guests highlighting the superb business areas that facilitate productivity.
The hotel features a very good conference room, making it suitable for team meetings and collaborative work sessions. Additionally, the inclusion of free breakfast is a valuable perk for those on tight schedules, ensuring that guests can start their day with ease. While there are occasional mentions of minor improvements needed in the breakfast setup, overall, the hotel provides a comfortable and efficient environment for business stays.
Given the consistent positive feedback on its suitability for business trips, Hampton Inn & Suites By Hilton Waterloo St. Jacobs successfully balances work and leisure for its guests.
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Location
Breakfast
However, there were several mentions of room for improvement. Some guests found hot food options barely warm or cold, including quiches, eggs, sausages and bacon. Others noted issues with the quality of specific items such as rubbery scrambled eggs, undercooked sausages and dry turkey sausages. Gluten-free options and variety for vegetarians were deemed limited.
On the brighter side, the staff received high praise for their helpfulness and attentiveness, especially during breakfast service. The breakfast setup sometimes faced issues like lack of replenishment, resulting in queues, but overall, many guests found the selection to be more than they expected.
The breakfast ambiance was also positively highlighted with mentions of a clean and spacious area, a well-stocked buffet and festive presentations. Despite some criticisms on taste and temperature of certain items, the breakfast at this hotel seemed to meet or exceed expectations for many guests.
Rooms
Guests often note that the rooms are quiet and conducive to a restful stay, contributing to overall satisfaction with their accommodations. Despite some isolated issues like inconsistent room temperatures and less scenic views, the majority find the rooms meet and even exceed their expectations in terms of comfort and cleanliness. The hotel's relatively new facilities further enhance the guest experience, making it a well-regarded choice for travelers seeking a comfortable and pleasant stay.
Beds
However, comfort might be subjective as a few reviewers found the beds either a bit too soft or too firm for their liking. Some guests also took issue with the heaviness of the duvets, considering them too weighty for the summer months. Despite these few criticisms, the overall sentiment leans towards a comfortable and restful stay with most guests highlighting a peaceful night's sleep and appreciating the comfort and coziness the beds offer.
The pillows received mixed reviews as well with some calling them super comfy while others found them either too soft or uncomfortable. Overall, the beds and bedding at Hampton Inn & Suites By Hilton Waterloo St. Jacobs seem to offer a satisfactory experience to the majority of their guests, making it a reliable choice for a rejuvenating night's rest.
Cleanliness
The rooms are described as spacious, tidy and fitted with all the necessary amenities, making for a comfortable visit. The bathrooms were also highlighted for their cleanliness with many reviews commending the spotless condition of the bathrooms and faucets. The hotel's efforts in maintaining a clean and pleasant environment extend to its pool and other communal areas, although a few guests suggested the pool could be cleaner.
The hotel's convenient location, near St. Jacobs market and other amenities, along with its excellent COVID-19 measures, further enhance its appeal. Guests repeatedly mentioned the consistent high standards of cleanliness, which along with the friendly and helpful staff, make Hampton Inn & Suites By Hilton Waterloo St. Jacobs a preferred choice for travelers seeking a clean and comfortable stay.
Staff
The hotel staff's proactive and problem-solving approach, combined with their courteous and respectful interactions, leaves a lasting impression on guests. Several reviewers mention specific employees who went above and beyond to enhance their stay, emphasizing the overall commitment to providing a pleasant experience. Despite a few isolated incidents of less satisfactory interactions, the overwhelming majority of feedback underscores a consistently high level of service with many guests describing their interactions as friendly, supportive and professional.
Overall, the staff at Hampton Inn & Suites By Hilton Waterloo St. Jacobs are a highlight of the guest experience, contributing significantly to the hotel's reputation for hospitality and making guests feel valued and well-cared for during their stay.
Wi-Fi
Gym
Pool
Some drawbacks include occasional closures and maintenance issues and the lack of changing rooms and hot tub facilities. Additionally, guests reported that the pool area can sometimes be slippery and others mentioned that the pool area could benefit from better cleanliness and more consistent availability of towels. Despite these issues, the overall sentiment suggests that the pool adds considerable value to the guests' experience at the hotel.
Parking
Family
However, there are some considerations for families or those seeking a quieter stay. The hotel tends to attract groups such as hockey teams and volleyball groups, leading to common sights of kids running around the hallways. Some guests noted disruptive children and noise both during the day and night. A few found the housekeeping services lacking and also mentioned a long breakfast line.
Despite these minor issues, the hotel remains an attractive option for family vacations with its welcoming atmosphere and proximity to many family-friendly activities nearby. It’s a good hotel for families with children, especially for those who enjoy socializing with other families.
Business
The hotel features a very good conference room, making it suitable for team meetings and collaborative work sessions. Additionally, the inclusion of free breakfast is a valuable perk for those on tight schedules, ensuring that guests can start their day with ease. While there are occasional mentions of minor improvements needed in the breakfast setup, overall, the hotel provides a comfortable and efficient environment for business stays.
Given the consistent positive feedback on its suitability for business trips, Hampton Inn & Suites By Hilton Waterloo St. Jacobs successfully balances work and leisure for its guests.
Yes, Hampton Inn & Suites By Hilton Waterloo St. Jacobs has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hampton Inn & Suites By Hilton Waterloo St. Jacobs.
No, Hampton Inn & Suites By Hilton Waterloo St. Jacobs doesn't allow dogs.
Yes, parking facilities are available at Hampton Inn & Suites By Hilton Waterloo St. Jacobs.
Yes, Hampton Inn & Suites By Hilton Waterloo St. Jacobs has a gym.
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