Best Western Smoky Mountain Inn
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Summary of reviewsThe Best Western Smoky Mountain Inn is celebrated for its prime location, offering stunning views of the Great Smoky Mountains and convenient access to major highways, yet providing a tranquil experience away from urban hustle and bustle. The proximity to the Blue Ridge Parkway and local dining options enriches the visit, and the hotel’s picturesque setting with well-maintained landscaping adds to the charm.
Guests have mixed feelings about the breakfast, though many appreciate the variety offered, particularly the make-your-own waffle station and the quality coffee. Despite some comments on limited options, the breakfast, featuring standout pancakes, generally contributes to a comfortable stay.
The inn’s rooms evoke a mixed response, with many guests praising their cleanliness, spaciousness, and the updated renovations that make for a cozy and relaxing escape. Scenic views from the rooms enhance the overall experience. Nevertheless, some guests noted outdated decor and concerns about mattress comfort, though overall impressions of the accommodations are positive.
Cleanliness and maintenance are a high point, with beautifully clean rooms and pristine common areas contributing to a comfortable and serene environment. The exceptional friendliness and helpfulness of the hotel staff are frequently highlighted, from efficient check-ins to the attentive breakfast service, showcasing their commitment to guest satisfaction.
Beds at the Smoky Mountain Inn receive commendations for comfort, supporting restful sleep for most guests, despite occasional criticism regarding mattress firmness.
In summary, the Best Western Smoky Mountain Inn offers a picturesque retreat with stunning natural vistas, friendly service, and comfortable amenities that contribute to a memorable stay amidst the enchanting Smoky Mountains.
Categories
Guests have mixed feelings about the breakfast, though many appreciate the variety offered, particularly the make-your-own waffle station and the quality coffee. Despite some comments on limited options, the breakfast, featuring standout pancakes, generally contributes to a comfortable stay.
The inn’s rooms evoke a mixed response, with many guests praising their cleanliness, spaciousness, and the updated renovations that make for a cozy and relaxing escape. Scenic views from the rooms enhance the overall experience. Nevertheless, some guests noted outdated decor and concerns about mattress comfort, though overall impressions of the accommodations are positive.
Cleanliness and maintenance are a high point, with beautifully clean rooms and pristine common areas contributing to a comfortable and serene environment. The exceptional friendliness and helpfulness of the hotel staff are frequently highlighted, from efficient check-ins to the attentive breakfast service, showcasing their commitment to guest satisfaction.
Beds at the Smoky Mountain Inn receive commendations for comfort, supporting restful sleep for most guests, despite occasional criticism regarding mattress firmness.
In summary, the Best Western Smoky Mountain Inn offers a picturesque retreat with stunning natural vistas, friendly service, and comfortable amenities that contribute to a memorable stay amidst the enchanting Smoky Mountains.
Motel near Ski Resorts
This inn is situated close to Cataloochee Ski Area. The location is ideal for guests interested in skiing and snowboarding.
Accessible Motel
This inn has 'Non-smoking and handicap accessible rooms available,' including 'King Room Disability Access' and 'Mobility Accessible' rooms. The entire property is wheelchair accessible and features an elevator.
Motel with Outdoor Pool
Offers mountain views and a comfortable stay. The outdoor pool complements the scenic location, providing a relaxing experience.
Motel with Swimming Pool
Outdoor Pool
4-Star Motel
Guest Reviews
Nestled in an idyllic spot, the Best Western Smoky Mountain Inn offers guests a prime location with sweeping views of the majestic Great Smoky Mountains. The hotel is strategically positioned near major highways, making it an easily accessible haven that remains blissfully tranquil. Its proximity to the Blue Ridge Parkway entrance is ideal for those looking to explore scenic routes, while the convenience of nearby Waynesville and numerous dining options enhance the overall experience. This well-maintained and picturesque setting features beautiful landscaping, further enhancing the attractive vistas that can be enjoyed from the rooms. The accommodations are noted for their cleanliness, comfort, and spaciousness, with amenities like a complimentary breakfast adding to the comfort level. The friendliness of the staff coupled with the tranquility of the area makes this hotel a charming choice for visitors seeking both convenience and stunning natural beauty.
At the Best Western Smoky Mountain Inn, the breakfast experience receives mixed reviews from guests. Many appreciate the spread, noting a good variety and finding it sufficient and great with standout features like the make-your-own waffle station. The continental breakfast is often highlighted as excellent, with pancakes receiving special praise for being awesome. Coffee earns a thumbs-up, contributing positively to the breakfast atmosphere.
However, some guests point out areas for improvement, particularly around the limited options and emphasis on carbs, with a notable lack of protein, fruit, and hot items like eggs or meat. The breakfast area itself is described as small and cramped, which adds to a less than optimal dining experience. Overall, while the breakfast has its merits, some guests feel it could benefit from a few enhancements to better cater to diverse tastes.
The rooms at Best Western Smoky Mountain Inn offer a mixed experience for guests. Many visitors appreciate the spaciousness and cleanliness of the accommodations, with several remarking on their comfortable and cozy nature. Renovations have ensured that some aspects feel updated, contributing to a pleasing stay. Guests frequently mention the rooms being equipped with essentials and having beautiful views, providing a relaxing escape just off a major highway but removed from the area's hustle and bustle.
However, there are noted drawbacks. Some rooms maintain elements of outdated decor, and concerns about comfort arise, particularly related to bed quality—issues with mattresses include lumps, grooves, and a hump in the middle. While beds are occasionally praised for their comfort, not all guests share this sentiment. The cleanliness of the rooms is generally well-regarded, although there are occasional lapses, such as dirty chairs and a need for deeper cleaning. Practical aspects like quirky lamp switches and cramped bathrooms also draw some criticism.
Despite these imperfections, thoughtful touches, such as complimentary snacks and water, enhance the experience, offering a welcoming atmosphere. Overall, with its cleanliness, quiet charm, and scenic views, the inn provides a fairly comfortable stay amid the picturesque Smoky Mountains.
The beds at the Best Western Smoky Mountain Inn receive mostly positive feedback from guests, emphasizing their comfort. Many found the beds to be excellent and conducive to a great night's sleep, with remarks about their comfort and quietness. Several guests described the beds as very comfortable or even super comfortable, highlighting them as a strong point of the stay.
However, not all reviews were entirely positive. A few guests mentioned that the mattresses felt extremely hard or a bit on the hard side. Others pointed out issues with mattresses being too worn, soft, or mushy, with some even noticing body indents. Despite these varied experiences, the overall sentiment leans towards a favorable impression of the hotel's bedding, helping to ensure a restful stay for most guests.
Nestled in a stunning location, Best Western Smoky Mountain Inn has garnered praise for its impeccable cleanliness and well-maintained environment. Guests consistently highlight the beautifully clean rooms, which are fresh and modern, making them comfortable for every stay. The hotel's cleanliness extends beyond the rooms, with spotless bathrooms and a pristine lobby, reflecting a commitment to maintaining high standards.
Landscaping around the hotel is thoughtfully cared for, enhancing the serene mountain views and peaceful atmosphere. The friendly staff, including clerks and maintenance personnel, contribute to a welcoming ambiance, ensuring that guests feel at home.
Throughout their stay, visitors enjoy an aesthetically pleasing and serene environment, making the inn not only a great place to sleep but also a relaxing retreat. The consistent cleanliness and the well-kept grounds highlight the hotel's dedication to offering a pleasant experience for all guests.
At the Best Western Smoky Mountain Inn, guests consistently applaud the friendliness and helpfulness of the hotel staff. From the moment of check-in, it is clear that the staff goes above and beyond to accommodate visitors, creating a welcoming atmosphere. A particularly notable mention is given to the young lady at check-in, who not only greeted guests warmly but also demonstrated exceptional service by attending to their needs with a smile. The breakfast service is highlighted for its attentive stocking, ensuring that guests start their day on a positive note. Moreover, the front desk and reception staff are frequently praised for their politeness and efficiency, making check-in a breezy experience.
Housekeeping is also described as awesome, underscoring the team’s dedication to maintaining a clean and pleasant environment throughout the stay. Overall, the staff is characterized by their exceptional customer service, warmth, and eagerness to assist, whether it is at the front desk or during daily interactions around the hotel. The seamless blend of a great staff, stunning views of the Smoky Mountains from the parking lot, and favorable hotel amenities is evidently appreciated by guests, crafting a memorable and delightful visit to this charming corner of the world.
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Location
Breakfast
However, some guests point out areas for improvement, particularly around the limited options and emphasis on carbs, with a notable lack of protein, fruit, and hot items like eggs or meat. The breakfast area itself is described as small and cramped, which adds to a less than optimal dining experience. Overall, while the breakfast has its merits, some guests feel it could benefit from a few enhancements to better cater to diverse tastes.
Rooms
However, there are noted drawbacks. Some rooms maintain elements of outdated decor, and concerns about comfort arise, particularly related to bed quality—issues with mattresses include lumps, grooves, and a hump in the middle. While beds are occasionally praised for their comfort, not all guests share this sentiment. The cleanliness of the rooms is generally well-regarded, although there are occasional lapses, such as dirty chairs and a need for deeper cleaning. Practical aspects like quirky lamp switches and cramped bathrooms also draw some criticism.
Despite these imperfections, thoughtful touches, such as complimentary snacks and water, enhance the experience, offering a welcoming atmosphere. Overall, with its cleanliness, quiet charm, and scenic views, the inn provides a fairly comfortable stay amid the picturesque Smoky Mountains.
Beds
However, not all reviews were entirely positive. A few guests mentioned that the mattresses felt extremely hard or a bit on the hard side. Others pointed out issues with mattresses being too worn, soft, or mushy, with some even noticing body indents. Despite these varied experiences, the overall sentiment leans towards a favorable impression of the hotel's bedding, helping to ensure a restful stay for most guests.
Cleanliness
Landscaping around the hotel is thoughtfully cared for, enhancing the serene mountain views and peaceful atmosphere. The friendly staff, including clerks and maintenance personnel, contribute to a welcoming ambiance, ensuring that guests feel at home.
Throughout their stay, visitors enjoy an aesthetically pleasing and serene environment, making the inn not only a great place to sleep but also a relaxing retreat. The consistent cleanliness and the well-kept grounds highlight the hotel's dedication to offering a pleasant experience for all guests.
Staff
Housekeeping is also described as awesome, underscoring the team’s dedication to maintaining a clean and pleasant environment throughout the stay. Overall, the staff is characterized by their exceptional customer service, warmth, and eagerness to assist, whether it is at the front desk or during daily interactions around the hotel. The seamless blend of a great staff, stunning views of the Smoky Mountains from the parking lot, and favorable hotel amenities is evidently appreciated by guests, crafting a memorable and delightful visit to this charming corner of the world.
Yes, Best Western Smoky Mountain Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Best Western Smoky Mountain Inn.
No, Best Western Smoky Mountain Inn doesn't allow dogs.
No, parking facilities aren't available at Best Western Smoky Mountain Inn.
No, Best Western Smoky Mountain Inn doesn't have a gym.
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