5-Star HotelSummary of reviews related to the '5 Star' categoryGuests of the JW Marriott Houston Downtown have raved about their exceptional 5-star experience at this amazing hotel with everything from the building design to the staff receiving high praise. The property exudes art and elegance and the hospitality of the hotel staff is top-notch. Whether it's the beautiful rooms, comfortable beds, or excellent customer service in the restaurant and bar, everything at this hotel is beyond excellent. Cleanliness, location and pleasant staff also receive positive mentions from guests. Visitors can enjoy a sleep-inducing night's rest in the amazingly comfortable rooms and complimentary services like parking and Wi-Fi add to a stress-free experience. Despite a high bill for some guests, the majority are willing to overlook this for an exceptional experience and are already planning their next visit.
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