Mercure Wellington Central City Hotel and Apartments
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Summary of reviewsMercure Wellington Central City Hotel and Apartments is notably praised for its prime location in the heart of Wellington. Guests frequently highlight the hotel's convenient proximity to major attractions including Te Papa museum, the waterfront, Cuba Street, the botanical garden, as well as a plethora of cafes, bars, restaurants, shops and public transport options. This strategic positioning allows for easy exploration of the city, often with stunning views from the upper floors, particularly those facing the harbour. Despite being in a bustling area, many guests noted the hotel remains surprisingly quiet at night.
The staff at the hotel receive high commendation for their exceptional friendliness and helpfulness, providing a welcoming and professional service. This efficient and supportive service particularly stood out during the COVID-19 lockdown period. Cleanliness in the rooms is generally positively noted with many reviews mentioning that spaces are tidy, comfortable and spacious. Comfortable beds and the cleanliness of specific areas like sheets and bathrooms are often highlighted. However, there are mixed experiences with some guests pointing out the need for upgrades and better maintenance.
While the rooms are spacious and well-appointed, featuring comfortable beds and good views, some guests noted signs of wear and tear. Issues such as outdated decor, worn-out furnishings and sporadic cleanliness problems were mentioned. Nevertheless, the central location and overall value for money often compensate for these minor drawbacks.
The hotel's breakfast arrangement, which requires guests to walk to another venue, received mixed feedback. While some found the variety and quality of the external breakfast options to be good, others felt the need for logistical improvements. Similarly, the free WiFi received both praise for being decent and criticism for frequent dropouts and weak signals.
Mercure Wellington Central City Hotel and Apartments also caters well to those interested in the city’s vibrant nightlife with its close proximity to numerous bars, restaurants and clubs. However, this advantage may come at the cost of potential noise for light sleepers, particularly from nearby pubs and clubs.
While the hotel provides convenience and comfort for many, accessibility within the hotel itself could be improved, including better room servicing and more accessible amenities.
In conclusion, Mercure Wellington Central City Hotel and Apartments stands out for its stellar location, friendly staff and overall comfort, making it a recommended choice for those looking to easily explore Wellington, although some areas could benefit from updates and better maintenance to meet higher expectations.
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The staff at the hotel receive high commendation for their exceptional friendliness and helpfulness, providing a welcoming and professional service. This efficient and supportive service particularly stood out during the COVID-19 lockdown period. Cleanliness in the rooms is generally positively noted with many reviews mentioning that spaces are tidy, comfortable and spacious. Comfortable beds and the cleanliness of specific areas like sheets and bathrooms are often highlighted. However, there are mixed experiences with some guests pointing out the need for upgrades and better maintenance.
While the rooms are spacious and well-appointed, featuring comfortable beds and good views, some guests noted signs of wear and tear. Issues such as outdated decor, worn-out furnishings and sporadic cleanliness problems were mentioned. Nevertheless, the central location and overall value for money often compensate for these minor drawbacks.
The hotel's breakfast arrangement, which requires guests to walk to another venue, received mixed feedback. While some found the variety and quality of the external breakfast options to be good, others felt the need for logistical improvements. Similarly, the free WiFi received both praise for being decent and criticism for frequent dropouts and weak signals.
Mercure Wellington Central City Hotel and Apartments also caters well to those interested in the city’s vibrant nightlife with its close proximity to numerous bars, restaurants and clubs. However, this advantage may come at the cost of potential noise for light sleepers, particularly from nearby pubs and clubs.
While the hotel provides convenience and comfort for many, accessibility within the hotel itself could be improved, including better room servicing and more accessible amenities.
In conclusion, Mercure Wellington Central City Hotel and Apartments stands out for its stellar location, friendly staff and overall comfort, making it a recommended choice for those looking to easily explore Wellington, although some areas could benefit from updates and better maintenance to meet higher expectations.
Aparthotel Taking Steps Towards Sustainability
This hotel has been noted for its efforts in reducing energy intensity. As part of the Accor group, it is linked to the brand's global sustainability initiatives aimed at environmental protection.
Aparthotel near Nightlife Spots
Situated on Victoria Street, centrally located between the Cuba Street and Willis Street areas, offering walkable access to a variety of bars, restaurants, and entertainment venues in the central city.
Accessible Aparthotel
Offers accessible rooms and apartments. Known for its central location and convenient amenities.
Aparthotel for Honeymoon
Aparthotel with Free Wi-Fi
Cheap Aparthotel
Guest Reviews
The Mercure Wellington Central City Hotel and Apartments is praised for its prime location in the heart of Wellington. It offers convenient proximity to an array of attractions, including tourist spots like the Te Papa museum, the waterfront, Cuba Street and the botanical garden via the tourist cable car. The hotel is strategically positioned within walking distance to numerous cafes, bars, restaurants, shops and public transport options, making it an ideal choice for both leisure and business travelers. Guests appreciated its accessibility to key venues such as the Michael Fowler Centre, the Spanish Embassy and the TSB Arena.
Visitors noted the excellent views from the upper floors, particularly those facing the harbour. The hotel's central location facilitates easy exploration of the city without the need for a car, providing straightforward access to the CBD and surrounding areas. Despite being in a bustling area, guests found the hotel surprisingly quiet at night.
In addition to its favorable location, the hotel was commended for its friendly and helpful staff, clean rooms and good facilities. The ability to check bags in earlier and the smooth check-in process also garnered positive remarks. Overall, the Mercure Wellington Central City Hotel and Apartments is a highly recommended option for anyone looking to stay centrally in Wellington with easy access to everything the city has to offer.
Guests at Mercure Wellington Central City Hotel and Apartments have shared mixed feedback about the breakfast experience. Many mentioned that there is no on-site breakfast service, requiring guests to walk to another venue for their morning meal. This arrangement was noted as unusual by some, though one guest found the breakfast from Willis Street to be great. There was plenty of variety, although some felt that the food could be hotter. Despite these logistical inconveniences, the ability to make breakfast arrangements was seen as convenient for those who prioritized ease and flexibility. Overall, while breakfast logistics and temperature could use improvements, the offerings themselves were considered ample and satisfactory by many guests.
The Mercure Wellington Central City Hotel and Apartments offers a range of rooms that are frequently described as spacious, comfortable and well-appointed. Many reviews highlight the good room size, comfortable beds and cleanliness as major positive points. Guests appreciate the amazing city and harbour views from higher floors. The upgraded rooms, particularly those with a kitchenette or separate living areas, have been well-received for their additional conveniences.
However, some rooms exhibit signs of wear and tear with several guests mentioning outdated decor, worn-out furnishings and the need for maintenance and renovations. Issues such as insufficient heating, noisy environments and sporadic cleanliness problems have also been raised. Despite these drawbacks, the location of the hotel in the heart of Wellington and the value for money seem to compensate for some of the hotel's shortcomings.
Overall, the hotel provides decent accommodations with spacious and clean rooms, albeit with some needing updates to meet the expectations typically associated with the Mercure brand.
The beds at Mercure Wellington Central City Hotel and Apartments received mixed reviews from guests. Many praised the beds for being comfortable, spacious and clean. Compliments included descriptions of the beds as very soft, super comfy and featuring great pillows. Some guests noted the beds were nice and clean, while others appreciated the sufficient size and comfort for a one-night stay or described the beds as perfect for their needs.
However, there were several negative remarks as well. Some guests found the beds too soft, too firm or uncomfortably springy. Issues such as beds being old, lumpy or sunken in the middle were highlighted. Instances of two single beds pushed together leading to discomfort were mentioned multiple times. Problems with bedding, including thin covers, synthetic materials and old, flat pillows, were also noted. Overall, while there were many satisfied guests, others experienced significant discomfort and found the need for potential updates to the mattresses and bedding.
The cleanliness of Mercure Wellington Central City Hotel and Apartments presents a mixed experience for guests. Many visitors noted that their rooms were very clean, comfortable and tidy, often praising the spaciousness and the upkeep of specific areas like the sheets and bathrooms. However, quite a few guests described their rooms as tired, dated and in need of some attention or renovation.
Numerous reports pointed out issues such as stains on carpets and sofas, dusty surfaces and moldy areas, particularly in bathrooms. Dirty utensils and kitchen areas, unemptied bins and generally poor maintenance were also mentioned frequently. Some guests encountered serious cleanliness concerns, from dirty towels and non-vacuumed floors to unpleasant odors and remnants from previous guests. Despite these issues, the hotel’s staff often received positive remarks for being helpful and some guests appreciated the central location and overall room comfort. Overall, while the hotel offers clean and comfortable rooms for many, there is a noticeable need for more consistent upkeep and renovations.
The Mercure Wellington Central City Hotel and Apartments receives abundant praise for its staff's exceptional friendliness and helpfulness. Guests consistently mention experiencing warm, welcoming and professional service from the receptionists and other hotel staff. The reception team is often highlighted for being pleasant, accommodating and always ready to assist with various requests, including early check-ins and helping with luggage. Many reviews appreciate the polite and approachable demeanor of the front desk personnel.
Despite a few instances of unprofessionalism or lack of assistance, the overall consensus remains positive with guests feeling well-attended to and supported during their stay. The staff's efficiency and attentiveness were particularly noted during the COVID-19 lockdown stage, demonstrating their commitment to excellent customer service in challenging times.
In summary, while there are occasional lapses, the majority of reviews reflect a high standard of hospitality, making the staff a standout feature of the hotel.
Staying at Mercure Wellington Central City Hotel and Apartments offers a mix of experiences when it comes to their WiFi service. On the positive side, some guests found the WiFi to be decent and appreciated that it was free. For a few, the WiFi speed was good and this added to the overall convenience of their stay. The helpful and friendly staff also contributed positively to the experience with a few guests noting that the WiFi worked well for them.
However, a significant number of reviews highlighted issues with the WiFi. Many guests experienced frequent dropouts, weak signals and slow performance. Some mentioned that the WiFi did not work properly in their rooms or was difficult to connect to. Others struggled with the internet being unstable or barely working at all, which made streaming services like Netflix challenging.
While the free WiFi is a plus, the inconsistent and often poor connection might be a concern for those who rely heavily on uninterrupted internet access. Overall, guests seemed to value the location and the friendliness of the staff but had mixed experiences with the hotel's WiFi service.
The Mercure Wellington Central City Hotel and Apartments boasts an advantageous location for those looking to immerse themselves in the city's vibrant nightlife. Situated close to an array of bars, restaurants and eateries, guests will find themselves conveniently positioned near the bustling hubs of Cuba Street and Courtney Place. The area is lively with clubs and night pavilions offering nonstop fun and entertainment.
However, this central location comes with its share of drawbacks, particularly for light sleepers. The street noise, including loud music from nearby pubs and clubs, frequent sirens and the sounds of buskers and party-goers, often extends well into the early hours, sometimes as late as 2 am. This can result in disturbances that may impact one's sleep, especially on the weekends.
While the hotel’s proximity to nightlife is a major plus for those seeking an energetic and social atmosphere, it might not be the best choice for those demanding a quiet stay. Consider this hotel if nightlife and food options within walking distance are high on your list, but be aware that the excitement of the city could come at the expense of your rest.
Mercure Wellington Central City Hotel and Apartments offers a mixed experience in terms of accessibility. Guests appreciated the hotel's accessible location, which made it convenient to reach the city and the airport. However, the accessibility within the hotel itself was less satisfactory for some. While the accessible rooms featured wide bathroom areas, the lack of adequate room servicing, distant car park and limited amenities left areas for improvement. Additionally, some guests faced challenges with the check-in and check-out process and found room facilities, such as the showerhead, disappointing.
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Location
Visitors noted the excellent views from the upper floors, particularly those facing the harbour. The hotel's central location facilitates easy exploration of the city without the need for a car, providing straightforward access to the CBD and surrounding areas. Despite being in a bustling area, guests found the hotel surprisingly quiet at night.
In addition to its favorable location, the hotel was commended for its friendly and helpful staff, clean rooms and good facilities. The ability to check bags in earlier and the smooth check-in process also garnered positive remarks. Overall, the Mercure Wellington Central City Hotel and Apartments is a highly recommended option for anyone looking to stay centrally in Wellington with easy access to everything the city has to offer.
Breakfast
Rooms
However, some rooms exhibit signs of wear and tear with several guests mentioning outdated decor, worn-out furnishings and the need for maintenance and renovations. Issues such as insufficient heating, noisy environments and sporadic cleanliness problems have also been raised. Despite these drawbacks, the location of the hotel in the heart of Wellington and the value for money seem to compensate for some of the hotel's shortcomings.
Overall, the hotel provides decent accommodations with spacious and clean rooms, albeit with some needing updates to meet the expectations typically associated with the Mercure brand.
Beds
However, there were several negative remarks as well. Some guests found the beds too soft, too firm or uncomfortably springy. Issues such as beds being old, lumpy or sunken in the middle were highlighted. Instances of two single beds pushed together leading to discomfort were mentioned multiple times. Problems with bedding, including thin covers, synthetic materials and old, flat pillows, were also noted. Overall, while there were many satisfied guests, others experienced significant discomfort and found the need for potential updates to the mattresses and bedding.
Cleanliness
Numerous reports pointed out issues such as stains on carpets and sofas, dusty surfaces and moldy areas, particularly in bathrooms. Dirty utensils and kitchen areas, unemptied bins and generally poor maintenance were also mentioned frequently. Some guests encountered serious cleanliness concerns, from dirty towels and non-vacuumed floors to unpleasant odors and remnants from previous guests. Despite these issues, the hotel’s staff often received positive remarks for being helpful and some guests appreciated the central location and overall room comfort. Overall, while the hotel offers clean and comfortable rooms for many, there is a noticeable need for more consistent upkeep and renovations.
Staff
Despite a few instances of unprofessionalism or lack of assistance, the overall consensus remains positive with guests feeling well-attended to and supported during their stay. The staff's efficiency and attentiveness were particularly noted during the COVID-19 lockdown stage, demonstrating their commitment to excellent customer service in challenging times.
In summary, while there are occasional lapses, the majority of reviews reflect a high standard of hospitality, making the staff a standout feature of the hotel.
Wi-Fi
However, a significant number of reviews highlighted issues with the WiFi. Many guests experienced frequent dropouts, weak signals and slow performance. Some mentioned that the WiFi did not work properly in their rooms or was difficult to connect to. Others struggled with the internet being unstable or barely working at all, which made streaming services like Netflix challenging.
While the free WiFi is a plus, the inconsistent and often poor connection might be a concern for those who rely heavily on uninterrupted internet access. Overall, guests seemed to value the location and the friendliness of the staff but had mixed experiences with the hotel's WiFi service.
Nightlife
However, this central location comes with its share of drawbacks, particularly for light sleepers. The street noise, including loud music from nearby pubs and clubs, frequent sirens and the sounds of buskers and party-goers, often extends well into the early hours, sometimes as late as 2 am. This can result in disturbances that may impact one's sleep, especially on the weekends.
While the hotel’s proximity to nightlife is a major plus for those seeking an energetic and social atmosphere, it might not be the best choice for those demanding a quiet stay. Consider this hotel if nightlife and food options within walking distance are high on your list, but be aware that the excitement of the city could come at the expense of your rest.
Accessible
No, Mercure Wellington Central City Hotel and Apartments doesn't have any pool.
No, a spa isn't available at Mercure Wellington Central City Hotel and Apartments.
No, Mercure Wellington Central City Hotel and Apartments doesn't allow dogs.
No, parking facilities aren't available at Mercure Wellington Central City Hotel and Apartments.
No, Mercure Wellington Central City Hotel and Apartments doesn't have a gym.
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