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Summary of reviewsLancemore Mansion Hotel Werribee Park provides an exceptional, historical retreat set within picturesque and serene surroundings close to Melbourne. The beautifully restored historic building, coupled with well-maintained gardens, creates an atmosphere that blends old-world charm with modern convenience. Its location is convenient, offering proximity to Werribee Open Plains Zoo, an equestrian park, a nearby winery and a rose garden, making it ideal for both relaxation and exploration.
Guests frequently praise the hotel's breakfast, highlighting its variety, freshness and delicious options. The breakfast room’s pleasant ambiance and friendly service further enhance the morning experience. Dinner at Joseph's restaurant receives commendations for its quality and cozy atmosphere, though some guests note occasional shortcomings in price, portion size and service efficiency.
The rooms are appreciated for their historical elegance and modern comfort, maintaining cleanliness and offering stylish decor and comfortable beds. However, some guests mention the rooms' smaller size and occasional issues with lighting and utilities. Cleanliness of common areas could also be improved, particularly the bathrooms, but overall the staff's friendliness, helpfulness and exceptional service help mitigate these concerns.
The hotel's spa and pool are standout features with the spa area receiving glowing reviews for offering a range of luxurious treatments and facilities like a magnesium mineral heated lap pool. Families find the hotel exceedingly welcoming, enjoying the amenities and access to local attractions. The beds mostly receive positive feedback for comfort, but a few guests find them too soft, leading to discomfort.
Guests are drawn by the historic significance of the property, marveling at the architecture and well-preserved gardens. Though some aspects of service and amenities might not fully align with five-star expectations, the hotel excels in providing a luxurious and romantic environment. Ideal for special occasions, the Lancemore Mansion Hotel Werribee Park offers an enchanting retreat imbued with historical charm and modern luxury. Show more
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Luxury Hotel
This grand 19th-century estate offers a cosmopolitan haven of tranquility with 10 acres of formal English gardens. It features Joseph's Dining, L.M. Spa, and a 17-meter heated indoor pool. Rooms provide modern comforts with rich period features.
Historic Hotel
Part of the historic Werribee Park estate, this hotel is associated with the significant 1870s Italianate mansion and its heritage-listed parkland, offering a direct connection to a grand pastoral era of Victoria.
Hotel Taking Steps Towards Sustainability
The hotel holds a third-party sustainability certification from Ecotourism Australia. Its on-site restaurant emphasizes sustainability and seasonality by using locally sourced produce in its menu offerings.
Hotel for Honeymoon
Set in a historic mansion surrounded by beautiful gardens, this hotel offers a luxurious and romantic escape. Its fine dining, spa, and elegant rooms provide a memorable experience for honeymooners.
Hotel with Spa
Provides spa services within a historic mansion setting, offering a unique relaxation experience.
Romantic Hotel
This hotel exudes elegance and charm, offering a sophisticated setting for a romantic escape. The beautiful gardens, fine dining, and luxurious accommodations create an unforgettable experience.
Hotel with Parking
This 5-star hotel offers ample complimentary onsite parking for guests. The central driveway provides easy access, and staff can direct you to the best parking spot for your room. Free self-parking is available.
Hotel near Golf Courses
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool Pool Lap Lanes
Business Hotel
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Pool Lap Lanes
Hotel with Indoor Pool
Room Types
Superior Room - King or Twin Beds - Includes Breakfast, Historic Werribee Mansion Tour and ParkingThis spacious room features views over Werribee Park. It includes free Wi-Fi, a well-stocked minibar and a flat-screen TV with on-demand movies. The modern en suite bathroom includes a shower, a bathtub, bathrobes and luxurious amenities.
Heritage Room - Queen Bed - Includes Breakfast, Historic Werribee Mansion Tour and ParkingFeatures a well-stocked minibar, a writing desk and a flat-screen TV with on-demand movies. The en suite bathroom includes a shower, bathrobes and luxurious amenities.
Junior Suite - King Bed - Includes Breakfast, Historic Werribee Mansion Tour and ParkingThis suite features a private balcony offering views over Werribee Park. It boasts an en suite bathroom with a spa bath, bathrobes and luxurious amenities. It includes a spacious seating area, free Wi-Fi, a well-stocked minibar and a flat-screen TV with on-demand movies.
Please note, a 3rd guest can be accommodated on a single bed for an additional charge. Please use the special request box when booking, or contact the property using the contact details found on the booking confirmation.
Guest Reviews
7.9
Good
Location
Nestled in a serene and picturesque setting, Lancemore Mansion Hotel Werribee Park offers guests an unparalleled location that beautifully intertwines historic charm with modern convenience. This beautifully restored historic building is surrounded by stunning gardens and grounds, creating an idyllic atmosphere reminiscent of a quiet country estate, yet it is conveniently close to Werribee town centre and just a short drive from Melbourne.
The location of the hotel is highlighted by its close proximity to an array of attractions. Guests can easily visit the Werribee Open Plains Zoo, enjoy activities at the nearby equestrian park or explore the neighboring winery and rose garden, all within walking distance. The mansion and library add a touch of historical allure, making it a perfect spot for a relaxing retreat or a picturesque wedding.
Moreover, the setting is peaceful and restful, ideal for those seeking to escape the hustle and bustle of the city. The grounds are beautifully landscaped, offering lovely views and a quiet ambiance that makes it easy to unwind. The hotel's accessible location also caters to a variety of visitors, including those needing wheelchair access.
Overall, the stunning location, combined with beautiful rooms, excellent customer service and a wealth of nearby attractions, makes Lancemore Mansion Hotel Werribee Park a perfect choice for travelers looking to enjoy both relaxation and exploration in a historic and picturesque environment.
Breakfast
The breakfast at Lancemore Mansion Hotel Werribee Park receives positive praise from many guests. The variety and quality of the breakfast options stood out with many noting the freshness and abundance of choices, including an amazing assortment to choose from. Reviews frequently describe the breakfast as delicious, superb and exceptional with specific mentions of the scrambled eggs and cooked offerings. The buffet style received commendations for being plentiful and offering a large variety.
Guests found the breakfast room pleasant and the setting of the dining area well-regarded. The staff's friendliness and helpfulness often enhanced the breakfast experience, adding a warm touch to the morning meals. Instances of dissatisfaction were noted, though these were fewer and ranged from the buffet being standard and nothing special to occasional disorganization and attempts to charge for coffee.
Overall, the recurring theme is one of a highly satisfying breakfast experience, reflecting well on both the culinary options and the service provided at the Lancemore Mansion Hotel Werribee Park.
Dinner
Joseph's restaurant at Lancemore Mansion Hotel Werribee Park presents a mixed bag of dining experiences with the majority of guests appreciating the quality of the cuisine. Many guests described the dinner as fantastic, divine, amazing and exceptional, highlighting the flavor and inventiveness of the dishes. The setting of the restaurant is often praised for being small and cosy, which adds to the overall dining atmosphere.
However, some guests found the dinner to be overpriced given the quality and quantity of food served. Issues such as dry and reheated dishes, lengthy delays in meal service and inattentive staff were mentioned by a few diners, detracting from their overall experience. Additionally, the limited menu options and lack of availability on certain nights, such as Sunday, were noted as points of improvement.
Despite these criticisms, there were consistent remarks about the great dinner service and the delicious nature of room service food. For those who managed to book a table on a busy night, the dinner was often viewed as a highlight of their stay, suggesting that when everything aligns, Joseph's can offer a memorable dining experience.
Rooms
Nestled within the charming grounds of Werribee Park, Lancemore Mansion Hotel offers guests a blend of historical elegance and modern comfort. Visitors frequently praise the meticulous effort to match the design of the hotel with the original mansion, lending an air of authenticity to the stay.
The rooms receive high marks for cleanliness and comfort. Guests appreciate the attractive, clean spaces with many highlighting the stylish decor and the luxurious feel of the environment. The bed quality is also noted, adding to the overall comfort experienced during the stay. Despite this, some travelers have pointed out that the rooms can be on the smaller side with occasional concerns about limited lighting and room size not meeting expectations for a luxury hotel.
The facilities available to guests are also well-regarded with many enjoying the serene and stunning grounds surrounding the hotel. However, there are sporadic mentions of issues such as dated furnishings, insufficient lighting and minor problems with room utilities like power points and refrigeration.
Overall, while the Lancemore Mansion Hotel boasts beautiful, historically-inspired spaces and a comfortable, clean atmosphere, the room size and some functional aspects have room for improvement to fully align with the luxury branding.
Beds
Guests of the Lancemore Mansion Hotel Werribee Park have left mixed feedback regarding the beds. Many guests praised the beds for being incredibly comfortable and likened the experience to sleeping on a cloud. Phrases such as "super comfortable bed" and "bed was so comfy" were common. Several guests found the Super King bed particularly impressive, describing it as amazingly comfortable.
However, there's also a significant portion of feedback indicating that some guests found the beds too soft, occasionally leading to discomfort, especially for those with back issues. Issues with the mattress being either too soft in places or inconsistently firm were also noted. While many guests enjoyed a restful sleep, there were mentions of waking up with back pain due to the overly soft nature of the beds. Despite this, the overall consensus leans towards a comfortable bedding experience for most stays at the hotel.
Cleanliness
Lancemore Mansion Hotel Werribee Park evokes mixed feelings when it comes to cleanliness. The rooms and common areas generally present a clean and well-maintained environment with guests often noting the clean hotel rooms, very clean portacots and clean bedding. The facilities are also described as both clean and comfortable, contributing to a pleasant stay.
However, there are recurring issues that detract from the overall experience. The bathrooms, in particular, seem to suffer from cleanliness problems with mentions of dirty floors, grime, rust stains and dust accumulation on fans and blinds. The room sizes are occasionally described as pokey and cramped, which might affect the perception of tidiness. Communal areas can also be problematic, as dirty plates, glasses and mosquito-laden serving plates have been observed.
On a brighter note, the friendly staff, well-maintained grounds and decent breakfast buffet add positive points to the stay. Nevertheless, improvements in regular, detailed cleaning and maintenance could enhance guest satisfaction significantly.
Staff
The staff at Lancemore Mansion Hotel Werribee Park consistently receive high praise for their friendliness, helpfulness and outstanding service. Guests frequently describe the team members as friendly, accommodating and efficient, making visitors feel very welcome during their stay. Many reviews highlight the exceptional efforts of the staff, going above and beyond to ensure comfort and satisfaction. The Maitre De and reception staff are often specifically mentioned as particularly helpful and professional. While some noted occasional lapses in attentiveness and stress among team members, the overall sentiment reflects an impression of a warm and professional service provided by a dedicated and personable team.
Spa
The spa at Lancemore Mansion Hotel Werribee Park consistently receives praise for its excellent facilities and luxurious treatments. Guests particularly enjoy the heated pool, steam room and Jacuzzi, often describing their experiences as amazing and truly nice. The magnesium mineral heated lap pool and spa area are frequently highlighted as a real treat. Onsite amenities enhance the overall stay, offering a fantastic range of spa treatments and massages. However, the hotel may need to work on the sense of welcome at the spa for a seamless guest experience. Overall, the spa is seen as a fantastic addition to the already beautiful mansion, providing a relaxing and rejuvenating escape.
Pool
The pool at Lancemore Mansion Hotel Werribee Park stood out as a prominent feature that delighted guests. Described as fabulous, beautiful and amazing, the indoor pool provided a lovely and warm swimming experience for families and individual visitors alike. Its considerable size was notably impressive, making it a fantastic spot for relaxation as well as fun for kids. The pool and accompanying spa area were frequently highlighted as a major highlight of the stay, contributing significantly to the overall enjoyment.
However, there were some mentions of the pool area needing maintenance with a few guests noting it looked tired and in need of renovation. One review also mentioned that the pool was too warm for swimming laps but still appreciated it as a spa. Despite these minor drawbacks, the pool's positives far outweighed the negatives, leaving a lasting positive impression on guests who valued its warm, inviting waters and the overall ambiance of the spa area.
Family
Lancemore Mansion Hotel Werribee Park is highly praised for its family-friendly environment, making it a perfect choice for families. The hotel offers good amenities and accommodations tailored to family needs. Guests particularly appreciate the free entry to Werribee Mansion and the convenience of visiting the nearby Werribee open-range zoo, which adds to the appeal for families with children. The staff receive consistent compliments for their exceptional service, often going above and beyond to create a magical stay and their friendly interactions with kids enhance the overall experience.
5 Star
Visitors to the Lancemore Mansion Hotel Werribee Park provide mixed reviews in terms of its five-star rating with some expressing disappointment over elements such as the quality of breakfast and the level of service, which they felt did not meet five-star standards. However, the property itself leaves a strong impression and is generally perceived as five-star in terms of ambiance and physical appeal. The proximity to a highly-rated vineyard and winery just 700 meters away is also a notable highlight for guests, enhancing the overall experience. Despite some discrepancies in service expectations and amenities, the allure of the hotel's setting and nearby attractions offers a significant draw.
Historic
Lancemore Mansion Hotel Werribee Park offers a remarkable experience steeped in history. Guests are consistently impressed by the beautifully restored, historic building and its stunning, historic grounds. The mansion exudes old-world charm, providing a fascinating glimpse into the property's rich past. The historical significance of the location is underscored by its magnificent architecture and impeccably maintained gardens. Visitors are captivated by the well-preserved heritage of the mansion, making it a standout destination for those interested in both luxury and history.
Luxury
Nestled in beautiful surroundings, Lancemore Mansion Hotel Werribee Park offers a unique blend of historical charm and modern facilities. Guests often remark on the elegance and luxurious atmosphere of the hotel, noting its picturesque location and well-maintained amenities. The hotel provides an excellent five-star experience with a beautiful buffet breakfast, comfortable facilities and a team of staff dedicated to ensuring a memorable stay. Ideal for special occasions like wedding anniversaries, the hotel is highly regarded for its upmarket appeal. While some have noted that it may not quite meet the highest five-star standards, the overall consensus is that the hotel delivers a magnificent and distinctly luxurious experience.
Romantic
Lancemore Mansion Hotel Werribee Park is an idyllic retreat for those seeking romance and tranquility. The beautiful location sets the scene for a perfect overnight stay, ideal for anniversaries, honeymoons or a romantic weekend getaway. The serene spa pool offers a private and quiet space to relax, enhancing the overall experience. With a rich history and stunning surroundings, it’s perfect for couples looking to escape and unwind in a lovely, romantic setting.
Yes, Lancemore Mansion Hotel Werribee Park has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.
Yes, a spa is available at Lancemore Mansion Hotel Werribee Park.
No, Lancemore Mansion Hotel Werribee Park doesn't allow dogs.
Yes, parking facilities are available at Lancemore Mansion Hotel Werribee Park.
Yes, Lancemore Mansion Hotel Werribee Park has a gym.