Extended Stay America Suites - Boston - Westborough - Computer Dr
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Summary of reviewsExtended Stay America Suites in Westborough is noted for its highly convenient location, positioned near key highways like Route 9, making it an ideal base for exploring the area. Guests appreciate the easy access and central positioning, despite the commercial area offering limited dining options. The hotel provides a practical accommodation choice for travelers without a significant financial outlay.
The staff at this hotel stand out for their exceptional service, with individuals like Maria and Christie frequently praised for their friendliness, efficiency, and dedication to guest satisfaction. Their efforts in accommodating early arrivals and promptly addressing guest concerns contribute significantly to the positive atmosphere and overall guest experience.
On the other hand, the hotel's breakfast options leave room for improvement, primarily consisting of packaged items and lacking fresh, hot choices, which some guests find unsatisfactory. Similarly, guest feedback indicates a pressing need for improvements in cleanliness and maintenance, with reports of unpleasant odors and outdated furnishings detracting from the overall experience. Instances of poor room conditions, including cobwebs and maintenance issues, emphasize the necessity for refurbishment efforts.
Overall, Extended Stay America Suites offers a convenient location and commendable service with room for enhancement in breakfast offerings and property upkeep to better meet guest expectations.
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The staff at this hotel stand out for their exceptional service, with individuals like Maria and Christie frequently praised for their friendliness, efficiency, and dedication to guest satisfaction. Their efforts in accommodating early arrivals and promptly addressing guest concerns contribute significantly to the positive atmosphere and overall guest experience.
On the other hand, the hotel's breakfast options leave room for improvement, primarily consisting of packaged items and lacking fresh, hot choices, which some guests find unsatisfactory. Similarly, guest feedback indicates a pressing need for improvements in cleanliness and maintenance, with reports of unpleasant odors and outdated furnishings detracting from the overall experience. Instances of poor room conditions, including cobwebs and maintenance issues, emphasize the necessity for refurbishment efforts.
Overall, Extended Stay America Suites offers a convenient location and commendable service with room for enhancement in breakfast offerings and property upkeep to better meet guest expectations.
Hotel with Parking
This hotel provides parking for its guests. It is located in Westborough.
Hotel near Ski Resorts
Family Friendly Hotel
Dog Friendly Hotel
Accessible Hotel
Guest Reviews
The Extended Stay America Suites in Westborough boasts a convenient and accessible location, positioned near major thoroughfares like Route 9 and other key highways. This makes it an ideal base for tourists looking to explore various parts of the state, as it offers a central and quiet setting. Many guests appreciate the ease of access and the straightforward journey to and from the hotel, thanks to its proximity to significant intersections. Despite being situated in a commercial area with limited immediate dining options, the location remains a strong point for travelers seeking a practical and well-placed accommodation option without breaking the bank.
The breakfast experience at Extended Stay America Suites in Boston - Westborough is described as minimal and lacking variety. Guests found the offerings to be limited primarily to packaged items like oatmeal, granola bars, and muffins, accompanied by coffee or tea. There is a noticeable absence of fresh options and hot breakfast choices, leading some guests to express a sense of false advertising. While the grab-and-go concept was appreciated by some for its convenience, others felt that the breakfast provided was not appealing and had room for improvement with some fresh ideas. The breakfast setup does not include milk or other typical morning meal staples, making the overall experience less satisfying for those seeking more substantial fare.
The 'Extended Stay America Suites - Boston - Westborough - Computer Dr' offers rooms that are generally praised for being clean and spacious. Guests have appreciated the helpful and nice demeanor of the desk staff, adding a positive note to the service experience. However, several reviews did mention issues regarding the overall condition and cleanliness of the hotel, describing the facility as dated and indicating that certain aspects, like the presence of a spider in the shower and maintenance issues in the rooms, may need attention. While some guests appreciated their room's cleanliness, others found the property lacking in terms of cleanliness and overall atmosphere.
Located in Westborough, Massachusetts, the Extended Stay America Suites on Computer Drive has received feedback from guests primarily highlighting the need for significant improvements in cleanliness. Numerous guests have remarked on strong, unpleasant odors permeating the hallways and rooms, alongside instances of carpets and furnishings contributing to an outdated and malodorous environment. Reports point to a dirty and neglected property, both inside and outside, with issues such as overflowing trash, abandoned air conditioner filters, and mold presence unsettling guests. The room conditions reportedly feature unclean spaces with cobwebs, bugs, and occasionally dysfunctional amenities like toilets and showers, further underscoring the urgency for renovation. Additionally, the hotel's surroundings have been described as somewhat unsettling due to the presence of loiterers and unattended ground maintenance. This feedback collectively suggests a pressing need for management to prioritize cleanliness and refurbishing efforts to enhance the guest experience.
At Extended Stay America Suites in Westborough, the staff consistently earns high praise from guests for their exceptional service. Maria stands out as particularly helpful and understanding, contributing to the friendly and welcoming atmosphere that many guests appreciate. The front desk team, including individuals like Maria and Christie, are recognized for their friendliness and efficiency, ensuring guests feel at ease from the moment they check in. The staff takes initiative, promptly assisting with requests and addressing concerns, which adds to the overall positive experience. This dedication to guest satisfaction is demonstrated by their willingness to accommodate early arrivals and provide quick solutions to any issues that arise. While there are isolated comments indicating that the staff may sometimes fall short of expectations, the overwhelming sentiment reflects a team that genuinely cares for and caters to their guests. Located conveniently near the highway, the hotel offers a secure environment where hospitality shines, making it a preferred choice for travelers seeking a personable and accommodating stay.
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No, Extended Stay America Suites - Boston - Westborough - Computer Dr doesn't have any pool.
No, a spa isn't available at Extended Stay America Suites - Boston - Westborough - Computer Dr.
Yes, Extended Stay America Suites - Boston - Westborough - Computer Dr welcomes dogs.
Yes, parking facilities are available at Extended Stay America Suites - Boston - Westborough - Computer Dr.
No, Extended Stay America Suites - Boston - Westborough - Computer Dr doesn't have a gym.
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