Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Kings Arms Hotel by Greene King Inns enjoys a superb location in the heart of Westerham High Street, praised by guests for its convenience and charm. Its proximity to local attractions and venues like Biggin Hill airport, Brands Hatch and Chartwell House makes it an ideal spot for visitors attending nearby events or exploring the area. The picturesque setting and historical significance of Westerham add to the hotel's appeal, despite some minor comments on the internal condition of the building.
Breakfast at the hotel receives high marks for its wide selection and quality with freshly cooked meals and a variety of options between hot and cold dishes. Guests commend the friendly staff and good value for money, though there are occasional remarks about the breakfast being average or the buffet needing better management.
Dinner at the Kings Arms is largely appreciated for the exceptional food quality and generous portion sizes. The menu offers a good range of options and the value for money is frequently highlighted. Some guests note occasional availability issues, but overall, the dining experience is positively reviewed.
Room size and comfort are generally praised with mentions of large beds and spacious accommodations. However, many guests point out the need for updates and renovations, citing issues like dated decor, dampness and cleanliness concerns. Despite these drawbacks, the rooms are considered comfortable with decent amenities.
Cleanliness gets mixed reviews with some guests finding their rooms clean and cozy, while others point out significant wear and tear, including dirty windows, outdated decor and bathrooms needing attention. A thorough overhaul and consistent cleaning standards are suggested to improve the guest experience.
The staff at the Kings Arms Hotel stand out for their friendliness and helpfulness. Guests consistently praise the employees for their welcoming nature and excellent service, which greatly enhances the overall stay.
While the hotel offers free Wi-Fi, many guests report unreliable connectivity and frequent disconnections, diminishing the convenience of the service.
The beds are mostly lauded for their comfort, contributing to a pleasant stay. Although some guests find the beds too soft or encounter issues with double beds made of two singles, the majority find the bedding experience positive.
In summary, the Kings Arms Hotel by Greene King Inns provides a charming and convenient base for travelers with friendly staff and satisfactory dining options. While the rooms are comfortable and generally spacious, the property would benefit from significant updates and refurbishments to enhance the guest experience further. Despite some flaws, it remains a budget-friendly option in an excellent location. Show more
Read review summaries for all categories
Categories
3-Star Inn
Situated on Market Square, this inn offers a traditional setting with modern amenities. It provides a comfortable stay with the convenience of an on-site pub.
Cheap Inn
Accessible Inn
Small Inn
Room Types
Double RoomThis room features free Wi-Fi and a TV and includes tea and coffee making facilities, a telephone and en suite bathroom with hairdryer.
Twin RoomThis room features free Wi-Fi and a TV and includes tea and coffee making facilities, a telephone and en suite bathroom with hairdryer.
Single RoomThis room features free Wi-Fi and a TV and includes tea and coffee making facilities, a telephone and en suite bathroom with hairdryer.
Superior Double RoomThese rooms are larger than the standard rooms, and some have a four-poster or sleigh bed. There is room to work as well as relax. Guests can also enjoy late check out (12:00 noon) and express check out.
Family Room (2 Adults + 1 Child)This room features free Wi-Fi and a TV and includes tea and coffee making facilities, a telephone and en suite bathroom with hairdryer.
Family RoomA seating area with a flat-screen TV, a desk and a private bathroom are featured in this family room. The unit offers 2 beds.
Guest Reviews
6.6
Rated
Location
The Kings Arms Hotel by Greene King Inns boasts a superb location, consistently praised by guests for its convenience and charm. Situated in the heart of Westerham High Street, it offers easy access to a variety of shops, bars and restaurants, making it perfect for those looking to explore the local area. The hotel is ideal for visitors attending nearby weddings or events with many highlighting its proximity to venues like Biggin Hill airport, Brands Hatch, Chartwell House and Westerham Golf Club.
Guests appreciate the excellent car parking facilities, which enhance the overall convenience. The hotel’s central location is also favored for its accessibility to major routes, making it a great stop for travelers heading to Brighton or Gatwick airport.
The atmosphere around the hotel is noted to be lovely with some guests mentioning its historical significance and the picturesque setting of Westerham. Despite some comments about the internal fabric of the hotel needing attention, the overall feedback from guests is highly positive, focusing on the location and the friendly, helpful staff. Whether for a quick stopover or a deeper exploration of the area, the Kings Arms Hotel’s location offers a blend of accessibility and local charm that guests find appealing.
Breakfast
Guests of the Kings Arms Hotel by Greene King Inns generally had a positive experience with breakfast, often praising the wide selection and quality of the options available. Many reviews highlighted the breakfast as outstanding, amazing and excellent with particular mentions of the variety between hot and cold dishes. The freshly cooked breakfast made to order and the presentation of the meals received commendation with some guests noting specific dishes like the smoked salmon and omelettes as delicious.
The friendly and welcoming staff were also frequently mentioned, enhancing the overall breakfast experience. Guests appreciated the good value for money, especially given the generous portions and quality ingredients.
However, there were a few mixed reviews with some guests finding the breakfast average or too expensive for what was provided. A minority of reviews noted that the breakfast buffet could be better managed with issues such as running out of coffee or hot water quickly and some individual dishes not meeting expectations.
Despite these few drawbacks, most guests seemed very satisfied with their breakfast, describing it as superb, first-class and faultless, making the morning meal at Kings Arms Hotel a highlight for many.
Dinner
Guests of the Kings Arms Hotel by Greene King Inns largely praised the dinner dining experience, highlighting the exceptional quality of the food. Many found the evening meals to be very good value for the money with compliments directed towards the pleasant variety and the well-prepared dishes. The service received from the attentive and helpful staff further enhanced the dining experience.
Numerous reviews noted that the food was not only good but also generous in portion size and nicely presented. The menu received positive remarks for its range of options and the freshly cooked breakfast to order was particularly appreciated. Although a few reviews mentioned isolated incidents where some ingredients ran out or the food did not meet expectations, the overall sentiment is positive.
However, potential diners should be aware of occasional service inconsistencies, such as times when the restaurant was closed or no dinner service was available. These issues were important for some guests who were not pre-informed about the unavailability of evening meals on certain days. Despite these instances, when dinner was offered, it generally garnered high praise, indicating a consistent standard of good food and service when available.
Rooms
The Kings Arms Hotel by Greene King Inns offers rooms that vary significantly in their condition and comfort. Guests frequently highlight the spaciousness of the rooms with many mentioning large, comfortable beds and ample space, even in family rooms. Cleanliness is appreciated by some and basic amenities such as tea and coffee making facilities, good quality bedding and modern bathrooms are noted as positives.
However, the overall state of the rooms is a common concern. Numerous reviews point out that the decor is dated and there are frequent reports of rooms being tired, shabby and in need of renovation. Issues such as damp, peeling paint and dirty carpets have been mentioned, along with occasional problems with cleanliness. Noise from the main road and other minor annoyances like lack of bathroom hooks and occasional odors also detract from the experience.
On the upside, the hotel's charm and historical character are appreciated by some guests and the rooms are generally considered good-sized and comfortable despite their outdated appearance. Overall, while the hotel provides basic and spacious accommodations, it would benefit from significant updates and refurbishments to meet modern standards of comfort and aesthetics.
Beds
The beds at the Kings Arms Hotel by Greene King Inns have received predominantly positive feedback from guests. Many have praised the beds as comfortable, very comfortable and even extremely comfortable, contributing to a pleasant stay. Terms like lovely bed and comfy bed frequently appeared, underscoring the satisfaction felt by travelers.
Guests appreciated the helpful staff and clean, comfortable bedding with mentions of lovely clean white bedding enhancing the overall experience. The presence of a nice fan to help with heat was a noted plus. Cleanliness in terms of bed and bedding was often highlighted, although occasional issues such as dust on the mirror and isolated instances of room cleanliness did arise.
A few guests had some criticisms, namely that some beds were too soft, leading to discomfort for some guests with specific mentions of mattresses too soft and feeling sucked into the mattress. Additionally, there were instances of the double bed being made up of two singles pushed together, causing a gap in the middle that was found to be uncomfortable.
Overall, while a few specific concerns were raised regarding softness and bed arrangement, the general consensus from guests points to a comfortable and enjoyable sleeping experience at the hotel.
Cleanliness
At Kings Arms Hotel by Greene King Inns, guests frequently comment on the cleanliness and overall condition of the rooms. On the positive side, many reviews highlight clean rooms with visitors appreciating comfortable beds, warm environments and spotless bedding and towels. Guests also note that the rooms are generally well-maintained and several mention that despite the hotel’s dated appearance, cleanliness wasn’t a concern for them, finding their rooms clean and cozy.
However, the hotel doesn’t escape criticism. Many reviewers have pointed out that the hotel as a whole appears tired and in need of a significant upgrade. Common issues include dirty and worn-out rooms, filthy windows and outdated decor. Bathrooms need attention with some in need of replacement and cleaning improvements noted. Guests mention issues like black mould, broken fixtures and cobwebs. The entire property could benefit from a thorough deep clean and general maintenance. Despite some commendations for cleanliness, inconsistent cleaning standards and visible wear and tear challenge the overall guest experience at Kings Arms Hotel.
Staff
The atmosphere at the Kings Arms Hotel by Greene King Inns is significantly enhanced by its exceptional staff. Visitors consistently describe the employees as friendly, welcoming and highly accommodating. From the cheerful young team to the efficient professionals, the positive interactions with the staff stand out in almost every review. They demonstrate a helpful attitude, taking extra steps to ensure guests feel at home, whether it's bringing items to rooms, resolving issues promptly or simply adding a personal touch to the service. The restaurant and bar staff are equally praised for their warmth and courteousness. Specific mentions highlight the staff's efforts to go above and beyond, making the stay pleasant and memorable. The combination of excellent service, efficient check-ins and the genuine friendliness of the staff makes the Kings Arms Hotel a commendable choice for visitors. This dedication to hospitality is a clear highlight and contributes greatly to the overall positive experience at the hotel.
Wi-Fi
The Kings Arms Hotel by Greene King Inns offers free Wi-Fi to its guests, but reviews indicate that the service is unreliable. Guests reported frequent disconnections and a general lack of connectivity throughout the hotel premises, including in rooms. Some found the internet connection to be completely non-functional and no WiFi password was provided. While some mentioned that Wi-Fi was available outside on the terrace, it was often cited as inconsistent and problematic. Despite these connectivity issues, other aspects such as a highly recommended nearby pub for a great Sunday roast and convenient car parking on site add value to the stay.
3 Star
The Kings Arms Hotel by Greene King Inns offers a comfortable stay despite its dated charm. While the hotel does show signs of wear and tear, needing some tender loving care, a fresh coat of paint and a general facelift, guests find it reflects good value for the price. Some rooms exhibit issues with creaky floors and limited lighting and the overall structure could benefit from some investment in damp proofing and refurbishment. Despite its tired appearance, the hotel’s excellent location, great beer and acceptable food contribute positively to the overall experience. For travelers willing to look past the hotel's shabby aesthetics, it provides a reasonably comfortable and budget-friendly option.
No, Kings Arms Hotel by Greene King Inns doesn't have any pool.
No, a spa isn't available at Kings Arms Hotel by Greene King Inns.
No, Kings Arms Hotel by Greene King Inns doesn't allow dogs.
No, parking facilities aren't available at Kings Arms Hotel by Greene King Inns.
No, Kings Arms Hotel by Greene King Inns doesn't have a gym.