Best Western Naperville Inn enjoys a highly praised location that caters to both business and leisure travelers. Its proximity to shops, dining options, major highways and public transportation makes it convenient for guests to explore both local attractions and nearby cities. The hotel is also noted for its clean facilities and friendly, cooperative staff, making it an accommodating choice for a range of visitors.
The breakfast offerings at the hotel receive mixed feedback, but many guests appreciate the variety and quality of the items available. The breakfast area is kept clean and the service is efficient with some guests highlighting the excellent service provided by the hostess. Though some find the breakfast basic or limited, the overall sentiment is positive with many finding it a good start to their day.
Guests consistently praise the spacious and comfortable rooms, noting the high level of cleanliness. Beds are comfortable with good-quality linens and the jacuzzi rooms offer a peaceful retreat. Although there are occasional issues such as smoke smells or initial heat upon arrival, the rooms generally provide a pleasant stay with all necessary amenities.
The hotel stands out for its cleanliness with many guests remarking on the meticulously clean environment, comfortable rooms and safe atmosphere. Friendly staff add to the positive experience, offering professional and welcoming service that frequently goes the extra mile. While some minor cleanliness issues have been reported, the majority of feedback supports a clean, well-maintained environment.
Staff at the Best Western Naperville Inn receive high marks for their friendliness and professionalism. Many guests describe the service as extraordinarily friendly and efficient, contributing to a welcoming atmosphere. The helpful demeanor of the staff, combined with smooth check-in processes, ensures a memorable stay.
Overall, the beds are well-received with many guests noting their comfort. However, a few reviews mention issues such as bed size, hard mattresses and thin blankets. Despite these minor critiques, most visitors enjoy a restful sleep and find the beds a positive aspect of their stay.
In summary, Best Western Naperville Inn offers a strategic location, clean and comfortable accommodations and excellent service. While there are areas for improvement, particularly in breakfast variety and bed comfort, the majority of guests have a positive and satisfying experience.
The DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove garners positive reviews across multiple categories, establishing itself as an appealing choice for various types of travelers. Its location is highly praised for its convenience and accessibility, situated near major highways and the Metra train station, which is complemented by a shuttle service. This provides guests easy access to attractions both locally and in Chicago, with numerous dining and shopping options nearby. Free parking and on-site amenities such as Starbucks further enhance its appeal, making it a comfortable and convenient base for visitors.
Breakfast offerings, while subject to additional charges, receive commendation for their quality, particularly the made-to-order omelette station and pancakes, served in a spacious and comfortable dining area. Guests find the cleanliness of the hotel to be exceptional, with immaculate rooms and lobby areas enhancing the welcoming atmosphere. The suite-style rooms offer ample space and amenities such as mini-fridges and microwaves, suitable for extended stays and family visits. The bedding contributes to a restful experience, often highlighted for its comfort and quality.
The staff at the DoubleTree Suites receives frequent praise for their friendliness and attentiveness, contributing significantly to guest satisfaction. Their hospitality, combined with thoughtful touches like cookies and Starbucks coffee, is often mentioned as memorable. The pool area adds an extra layer of relaxation, with well-maintained facilities and extended hours accommodating various guest schedules. Families find the hotel particularly welcoming, enjoying spacious suites and family-friendly activities like swimming lessons.
Business travelers appreciate the strategic location near corporate offices and the hotel's responsiveness to professional needs, including shuttle services and seminar facilities. Overall, with its clean environment, comfortable rooms, and exceptional staff, the DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove consistently meets the expectations of guests, making it a favored choice for families, individuals, and business travelers alike.
Embassy Suites by Hilton Chicago Lombard is highly regarded for its convenient and vibrant location, offering easy access to numerous dining options, shopping centers, and major highways. Guests appreciate the hotel's prime setting, describing the area as safe, lively, and welcoming. Complementing the location, the hotel is commended for its cleanliness, with well-maintained and spacious rooms that provide a comfortable atmosphere despite some minor signs of aging.
A standout feature of the hotel is its impressive breakfast buffet, which is often highlighted as a major highlight of guests' stays. The variety of offerings, including a popular omelette station, ensures that all taste preferences are met, making it an excellent start to the day. The complimentary breakfast, along with two free drinks during the daily Happy Hour, adds substantial value to guests' experiences, especially for families.
The hospitality at Embassy Suites by Hilton Chicago Lombard is frequently praised, with the staff noted for their friendliness and professionalism. Guests feel valued and welcome, with exceptional customer service being a recurring theme in reviews. Families, in particular, find the hotel to be an ideal retreat, with a pool that delights children and a family-friendly environment that ensures everyone is well accommodated.
The hotel's pool serves as an appealing amenity for families, although it can be bustling at times due to its popularity with kids. While there are suggestions for improvements to the pool area, its overall cleanliness and functionality are generally appreciated. However, parking is a noted area of concern, as guests often express surprise at the associated fees, impacting their overall satisfaction.
Despite these minor drawbacks, the comfortable and generally well-liked beds contribute significantly to a restful experience for most guests. Overall, Embassy Suites by Hilton Chicago Lombard stands out for its convenient location, excellent breakfast offerings, and warm hospitality, making it a preferred choice for families and travelers seeking comfort and value.
Hyatt Place Chicago - Lombard/Oak Brook generally garners positive reviews with its location being one of the standout features. Guests appreciate its convenient position near shopping centers like Yorktown and OakBrook, providing a variety of dining and shopping options. The proximity to the Downers Grove train station and easy access to both Chicago and surrounding areas enhance its appeal. Visitors enjoy the quiet, safe environment, making it suitable for trips to local attractions and nearby professional centers like Loyola Clinics. Ample parking and a hearty breakfast offering further boost the hotel's attractiveness.
The breakfast service is well-regarded, often praised for its variety and quality with a wide selection of options, including hot items and Muslim-friendly choices. The clean and well-stocked breakfast area, coupled with friendly staff, contributes to a pleasant start to the day, despite a few mentions of early closing times and occasional cold food.
Rooms at the hotel are frequently described as large, spacious and comfortable, ideal for families and groups. Guests usually find the accommodations clean and well-maintained with comfortable beds and a quiet atmosphere conducive to restful stays. There are occasional comments about the rooms being dated or needing maintenance, but the overall sentiment remains positive.
Cleanliness is a consistent theme with guests highlighting the modern, stylish and spotless rooms. Staff members are often commended for their friendliness and helpfulness, enhancing the guest experience. While there are minor issues like infrequent odors or isolated unclean areas, the hotel generally maintains a high standard of cleanliness.
The staff at Hyatt Place stands out for their courteousness and professionalism with many reviews emphasizing their friendly and helpful nature. Descriptions such as "exceptional" and "super friendly" are common, reflecting the warm environment created by the employees. Efficient check-in and check-out processes and the attentiveness of the morning and housekeeping staff are also frequently praised.
Free WiFi is available throughout the hotel, receiving mixed reviews. Guests appreciate the convenience and stability of the connection, although some report issues with slow or unstable connections in certain areas, notably the rooms.
The gym is positively reviewed for its cleanliness, spaciousness and availability of equipment, offering a versatile space for fitness enthusiasts. The parking situation is generally positive as well with ample free parking space noted as a significant advantage.
Families find the hotel accommodating with clean, spacious rooms and a friendly staff contributing to an enjoyable stay. However, the hotel could enhance its family-friendly offerings with more children's entertainment options.
Guests report largely positive experiences with the beds, finding them comfortable and conducive to a good night's sleep, despite some occasional comments on size and firmness.
For a three-star property, the hotel offers good value. Guests appreciate the quality of the breakfast and the overall accommodations, finding the experience satisfactory for the rating.
Business travelers benefit from the hotel's facilities, which cater well to meetings and professional gatherings. The quiet, clean environment provides a suitable space for work-related activities.
Accessibility features are well-implemented, making the hotel convenient for guests with disabilities. Despite slow elevators, the property offers accessible rooms and parking, contributing to a positive stay for all guests.
Lastly, the hotel is noted for its dog-friendly services, providing accommodations for guests with pets. However, some concerns about pet fees and room conditions have been mentioned.
Overall, Hyatt Place Chicago - Lombard/Oak Brook is lauded for its convenient location, cleanliness, comfortable rooms and friendly staff, making it a favorable choice for both leisure and business travelers.