Naperville, 1617 Naperville Wheaton Rd41.799953,-88.12106(Show on Map)
7.9
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Best Western Naperville Inn enjoys a highly praised location that caters to both business and leisure travelers. Its proximity to shops, dining options, major highways and public transportation makes it convenient for guests to explore both local attractions and nearby cities. The hotel is also noted for its clean facilities and friendly, cooperative staff, making it an accommodating choice for a range of visitors.
The breakfast offerings at the hotel receive mixed feedback, but many guests appreciate the variety and quality of the items available. The breakfast area is kept clean and the service is efficient with some guests highlighting the excellent service provided by the hostess. Though some find the breakfast basic or limited, the overall sentiment is positive with many finding it a good start to their day.
Guests consistently praise the spacious and comfortable rooms, noting the high level of cleanliness. Beds are comfortable with good-quality linens and the jacuzzi rooms offer a peaceful retreat. Although there are occasional issues such as smoke smells or initial heat upon arrival, the rooms generally provide a pleasant stay with all necessary amenities.
The hotel stands out for its cleanliness with many guests remarking on the meticulously clean environment, comfortable rooms and safe atmosphere. Friendly staff add to the positive experience, offering professional and welcoming service that frequently goes the extra mile. While some minor cleanliness issues have been reported, the majority of feedback supports a clean, well-maintained environment.
Staff at the Best Western Naperville Inn receive high marks for their friendliness and professionalism. Many guests describe the service as extraordinarily friendly and efficient, contributing to a welcoming atmosphere. The helpful demeanor of the staff, combined with smooth check-in processes, ensures a memorable stay.
Overall, the beds are well-received with many guests noting their comfort. However, a few reviews mention issues such as bed size, hard mattresses and thin blankets. Despite these minor critiques, most visitors enjoy a restful sleep and find the beds a positive aspect of their stay.
In summary, Best Western Naperville Inn offers a strategic location, clean and comfortable accommodations and excellent service. While there are areas for improvement, particularly in breakfast variety and bed comfort, the majority of guests have a positive and satisfying experience.
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Sustainability Journey
Certifications:
Green Key Global (greenkeyglobal.com)
Answers last updated by our editors
Golf
While it doesn't have a golf course on-site, its location provides access to golf courses in the Naperville area.
Ski
This inn is identified as a suitable option for those interested in ski hotels, offering a budget-friendly stay.
Accessible
Best Western Naperville Inn provides accessible rooms and facilities. Best Western hotels typically offer features like accessible parking, ramps, and in-room accessibility options.
Gym
Best Western Naperville Inn includes a gym. This provides guests with convenient access to exercise facilities.
3 Star
This hotel provides comfortable accommodations and a complimentary breakfast. Its location in Naperville offers easy access to local businesses and attractions.
Dog Friendly
Nightlife
Business
Parking
Room Types
King Room with Sofa Bed and Jetted Tub - Non-SmokingFeaturing a 37-inch flat-screen TV with cable channels and free Wi-Fi, this room offers tea and coffee-making facilities, a microwave and a refrigerator. A hairdryer and ironing facilities are also provided.
King Room with Whirlpool - SmokingThis double room's special feature is the spa bath. The spacious double room provides air conditioning, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.
King Room with Sofa Bed - Non-SmokingThe spacious triple room provides air conditioning, a tea and coffee maker and a safe deposit box. The unit offers 2 beds.
Double Room with Two Double Beds - AccessibleThis quadruple room has air conditioning and microwave.
This room has two double beds, wheel chair accessible, adapted bathtub with handrails, bath chair and lowered sink.
Double Room with Two Double Beds and Bath Tub - Disability Access/SmokingThis quadruple room features a cable TV, air conditioning and microwave.
This room has two double beds, wheel chair accessible, adapted bathtub with handrails, bath chair and lowered sink.
King Room - Non-SmokingAir conditioning, a tea and coffee maker and a safe deposit box are featured in this spacious double room. The unit offers 1 bed.
King Room - Smoking The spacious double room provides air conditioning, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.
Double Room with Two Double BedsThe quadruple room features air conditioning, a tea and coffee maker and a safe deposit box. The unit has 2 beds.
Double Room with Two Double Beds - SmokingThis air-conditioned quadruple room has a tea and coffee maker and a safe deposit box. The unit has 2 beds.
King Room with Spa Bath - Non-SmokingThis double room's standout feature is the spa bath. Air conditioning, a tea and coffee maker and a safe deposit box are offered in this spacious double room. The unit has 1 bed.
Guest Reviews
7.9
Good
Review Summaries
Location
The Best Western Naperville Inn enjoys a highly praised location that caters to a variety of needs and preferences. Guests appreciate its proximity to a wealth of shops, stores and diverse dining options, making it easy to find anything they might require. The hotel's convenience extends to transportation as well, being not far from a train station into the city and close to major highways. This makes it easy for visitors to explore downtown areas or take trips to Chicago.
The hotel is noted for its strategic placement near key local attractions like the Morton Arboretum and other venues, making it an ideal choice for travelers with specific destinations in mind. The central location is particularly beneficial with many guests highlighting its suitability for both business and leisure stays. Additionally, the hotel is praised for offering a comfortable stay with clean facilities and friendly, cooperative staff.
Overall, whether it's for the ease of access to shopping, dining and entertainment or the convenient check-in and check-out process, the Best Western Naperville Inn provides a location that guests find perfect for various purposes and occasions.
Breakfast
The breakfast at Best Western Naperville Inn receives mixed reviews, but there are notable highlights. Guests appreciate the variety of options including eggs, waffles, cereal, potatoes and fruits, which some have found to be a pleasant surprise and exceeding their expectations. Many have described the breakfast as very good, delicious and even excellent, noting the quality and the ample choices available. The breakfast area is praised for its cleanliness and efficient service with some guests specifically mentioning the wonderful and kind hostess.
However, not all guests are entirely satisfied with some describing the breakfast as basic, limited or mediocre. There are mentions that the breakfast could be improved, particularly when compared to previous years or higher standards expected by international visitors. Despite these mixed feelings, the overall consensus leans towards a positive experience with many guests finding the breakfast sufficient to start their day right.
Rooms
The Best Western Naperville Inn offers rooms that are consistently praised for their spaciousness and comfort. Guests frequently comment on the good size of the rooms and the high level of cleanliness. Beds are described as comfortable, often highlighted with soft pillows and well-made bedding. Many enjoy the jacuzzi rooms, which are conveniently isolated from the main hotel, providing a peaceful retreat. Despite some issues such as an occasional smoke smell or initial heat upon arrival, most rooms feature functioning amenities and provide a pleasant stay overall. With great parking facilities, the conveniences make the experience even more enjoyable.
Beds
The beds at the Best Western Naperville Inn generally receive positive remarks with many guests highlighting their comfort. Several reviews specifically mention that the beds were comfortable or really comfortable, contributing to a restful stay. However, there are a few comments pointing out that the beds are small and that some mattresses had lumps or were too hard, which may affect the comfort level for some guests. Additionally, one mention suggests that the provided blanket was thin and needed more layers. Overall, the beds are mostly appreciated for their comfort, though a few aspects could be improved to ensure a consistently pleasant sleeping experience.
Cleanliness
Best Western Naperville Inn consistently receives positive feedback for its cleanliness with numerous guests highlighting various aspects of their stay. Many found the hotel to be clean, comfortable and well-maintained, describing the rooms as very clean, comfortable and quiet. Guests noted that the environment was meticulously and immaculately clean, contributing to a sense of safety during their stay. The staff received commendations for their professionalism and friendliness, which, combined with easy check-in processes, added to the positive overall experience.
However, a few reviews mentioned issues such as improperly cleaned bathrooms, dirt in some areas, dried toothpaste on sink tops and an incident with bugs and hair in the sheets. Despite these occasional lapses, the majority of guests were satisfied with the level of cleanliness and appreciated a clean environment along with good breakfast options and a comfortable, quiet atmosphere. The consensus leans heavily towards a pleasant stay with emphasis on cleanliness and friendly service.
Staff
The staff at Best Western Naperville Inn consistently receive high marks for their friendliness and professionalism. Guests repeatedly mention the helpful and efficient service provided by the front desk and overall team. Descriptions such as extraordinarily friendly, kind and welcoming epitomize the experience shared by many visitors. Exceptional management and the delightful demeanor of the desk clerks contribute to the positive atmosphere. Guests feel a personal touch as the staff are often described as knowing guests by name and always being ready to assist. The combination of friendly, helpful and polite interactions ensures a memorable stay driven by excellent service.
FAQ
No, Best Western Naperville Inn doesn't have any pool.
No, a spa isn't available at Best Western Naperville Inn.
Yes, Best Western Naperville Inn welcomes dogs.
Yes, parking facilities are available at Best Western Naperville Inn.
