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Summary of reviewsThe Brocket Arms Wetherspoon in Wigan garners widespread appreciation for its ideal location, which is convenient for both exploring the town and accessing nearby attractions such as the DW Stadium and Mesnes Park. Its proximity to the city centre, train stations and major roads like the M6, along with ample on-site parking, makes it a favored choice for travelers by both car and public transport.
Guests highlight the friendly and welcoming staff as a major asset, contributing to an overall positive and hassle-free stay. The on-site dining options at the Wetherspoons pub receive commendation for their affordability, quality and convenience. While some critiques exist, particularly about intermittent wifi and occasional noisy environments, the establishment's cleanliness and well-maintained accommodations generally leave a good impression.
Breakfast at the attached pub receives mixed but largely positive feedback, noted for variety and value, though some guests are dissatisfied with the quality and portion sizes. Dinner offerings, meanwhile, are frequently praised for being delicious, well-prepared and good value for money. The modern and tidy rooms, equipped with essentials, are appreciated for their comfort and cleanliness, even though some find them dated or small.
Family-friendly features such as spacious rooms and amenities like blackout blinds and hairdryers enhance the stay for larger groups and nearby parks offer additional leisure options. Despite occasional comments on bed comfort and noise disturbances, the beds are generally found to be comfortable, contributing to restful nights.
In summary, The Brocket Arms Wetherspoon offers travelers a clean, comfortable and convenient stay bolstered by friendly service, good dining options and a prime location, making it a popular choice for both short stops and extended stays. Show more
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Family Friendly Hotel
Hotel with Parking
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Guest Reviews
7.9
Good
Location
The Brocket Arms Wetherspoon enjoys commendable praise for its location, noted frequently as ideal, convenient and perfect for various needs. It is within walking distance to Wigan town centre, providing easy access to the DW Stadium and other local attractions like Mesnes Park. The hotel is appreciated for its proximity to both the city centre and the train stations, making it an excellent choice for travelers relying on public transport. Moreover, it offers straightforward access from major roads such as the M6, making it easy to find and convenient for guests traveling by car with ample parking available.
Many reviews highlighted its central positioning as beneficial for attending events, visiting friends and family and exploring nearby amenities. The reasonable pricing of food and drinks available on-site, paired with the cleanliness and comfort of the rooms, adds to the overall appeal. Guests have also mentioned the friendly staff, making their stay at The Brocket Arms Wetherspoon even more pleasant. Whether visiting for personal events or just passing through, this hotel’s location and value for money make it a favorable option in Wigan.
Breakfast
The Brocket Arms Wetherspoon offers a breakfast experience that has garnered mixed reviews from its guests. Many visitors appreciated the convenience of heading straight to the attached Wetherspoons for breakfast, highlighting the excellent value for money and delicious options available. The breakfast was often described as lovely, very good and tasty with a nice selection catering to a variety of tastes, including traditionalists, vegetarians and vegans. Guests also enjoyed the unlimited tea and coffee refills and many found the breakfast to be a perfect start to their day, even calling it a perfect hangover cure.
However, there were some who felt the breakfast could be improved. Some were surprised and disappointed that breakfast was not included in the room price and a few guests were dissatisfied with the quality of the food, mentioning minimal portions, cheap products and specifics such as burnt toast and cold servings. Despite these criticisms, the overall consensus leaned towards a good variety and decent value for both breakfast and dinner options.
The early availability of breakfast from 7am was appreciated and the breakfast service was generally regarded as good, albeit with occasional lapses. Overall, while the breakfast experience at The Brocket Arms Wetherspoon has room for improvement, it remains a convenient and generally well-regarded option for guests.
Dinner
The dinner experience at The Brocket Arms Wetherspoon garnered generally positive reviews from guests. Many guests praised the food as excellent, delicious and surprisingly good, highlighting the quality exceeded typical Wetherspoons standards. The meals were frequently described as good value for money with particular mention of the affordability and generous portions offered. A variety of dishes, including breakfast options, received commendations for being tasty, enjoyable and well-prepared.
Despite a few critiques about specific dishes, such as the Alfredo Pasta which was noted for a small portion size and some instances of the food being less warm than expected, the overall sentiment was positive with several guests appreciating the simple yet satisfying meals. The convenience of having a pub downstairs was pointed out as a significant advantage, allowing for quick and easy access to food and drink. The bar atmosphere was also well-received, contributing to a pleasant dining experience.
The establishment's dinner and breakfast offerings were frequently mentioned as both meeting and sometimes exceeding expectations, aligning with the usual high standards associated with the Wetherspoons brand. Overall, the combination of great value, quality food and a convivial atmosphere makes dining at The Brocket Arms a satisfying part of the stay.
Rooms
The Brocket Arms Wetherspoon has garnered a mix of feedback regarding its accommodations with a predominant emphasis on cleanliness and comfort. Many guests appreciated the comfortable and clean rooms, often highlighting them as spacious and well-equipped with essentials like tea, coffee and toiletries. Despite some rooms being described as small or dated, most visitors found them adequate for their stay.
Several reviews praised the rooms as exceptionally clean and tidy, mentioning that they were quiet and offered good value for money. Others commended the modern and well-maintained bathrooms with some rooms even providing nice views. Guests frequently noted the beds were very comfortable, contributing to a good night's sleep.
However, there were mentions of inconsistencies. Some rooms needed better cleaning, while others had issues such as poor layout, compact bathrooms or noisy environments. A few rooms were reported as smelling unpleasant or having maintenance issues like malfunctioning showers.
Overall, the experiences at The Brocket Arms Wetherspoon's rooms varied, but the general consensus leaned towards a satisfactory stay with clean, comfortable and well-equipped accommodations, particularly appreciated for their value in the price range.
Beds
The Brocket Arms Wetherspoon generally receives positive feedback about its beds from guests. Many reviews highlight the beds as comfortable with guests often describing their sleeping experience as a good night's sleep. The phrases 'comfy bed,' 'very comfortable bed,' and 'large and comfortable bed' are recurrent themes, indicating that most guests find the bedding satisfactory. Some guests appreciated the spacious and clean rooms, adding to the overall comfort.
However, there are a few mixed comments. Some guests found the beds to be lumpy, firm or noisy and a few mentioned that the mattresses could use an update. There were occasional comments about hard pillows and beds that felt a bit worn or uncomfortable. Despite these occasional drawbacks, the general consensus leans towards a positive and comfortable stay at the hotel.
Cleanliness
The Brocket Arms Wetherspoon is generally appreciated for its clean and tidy rooms with many guests describing the accommodations as very clean and comfortable. The rooms were often described as warm, quiet and well-maintained, adding to the overall positive experience. Many reviews highlighted the modern and updated nature of the rooms, contributing to a pleasant stay.
However, some guests noted areas for improvement. Specific mentions included issues with the cleanliness of bathrooms, such as instances of mold and leftover hairs. Some rooms were reported as dusty and a few guests found the carpets and floors not thoroughly cleaned. Despite these comments, it appears that the general cleanliness of the hotel makes it a presentable and value-for-money option.
The hotel's cleanliness extends to its public areas with the lobby and general spaces also receiving commendation for being tidy and well-kept. The comfortable beds and good location add to the allure, though some minor maintenance issues like noisy toilets and temperature control were noted. In conclusion, while there are some areas that could benefit from more meticulous cleaning, The Brocket Arms Wetherspoon predominantly offers a clean, comfortable and functional experience for its guests.
Staff
The Brocket Arms Wetherspoon boasts an exceptionally friendly and welcoming team. Guests frequently highlight the consistently warm and accommodating nature of the staff, making for a pleasant stay. The reception staff often receive praise for their efficiency and approachability, ensuring a smooth check-in process. Many guests note the helpfulness and professionalism of the team with specific mentions of staff going out of their way to assist with various needs, from sorting car issues to providing excellent service at the bar.
Visitors also appreciate the great attitude of the housekeeping crew, maintaining clean and tidy rooms with a good supply of amenities. The overall atmosphere is described as friendly and inviting with staff who are courteous and attentive. Management and the entire service team are commended for their contribution to a positive guest experience.
Despite a few isolated mentions of less-than-ideal service, the overwhelming sentiment reflects a high level of satisfaction with the staff’s performance, genuinely contributing to an enjoyable and hassle-free stay. From the warm reception on arrival to outstanding service throughout, the team's efforts make The Brocket Arms Wetherspoon an asset to the town and a commendable choice for travelers.
Wi-Fi
Visitors to The Brocket Arms Wetherspoon have a mixed experience when it comes to the hotel's wifi services. Many guests find the wifi connection to be unreliable and patchy, particularly in the rooms. Although some visitors mention having good wifi in the bar area, the overall consensus points to slow speeds and poor connections throughout the hotel. There are also multiple reports of the wifi being intermittent with several guests unable to connect properly or at all. Despite these issues, the hotel does offer free wifi, which some guests have found satisfactory. The friendly staff and overall ambiance seem to somewhat offset the disadvantages of the unreliable internet connectivity.
Parking
The Brocket Arms Wetherspoon offers several notable advantages when it comes to parking. The availability of free on-site parking is frequently highlighted as a significant perk, making it convenient for guests who drive. Many reviews noted the ease of parking and how beneficial it was to have parking included, especially since it's free for hotel guests.
Despite some positive aspects, there are occasional challenges. A number of guests mentioned that the car park can become very congested, making it a struggle at times to find a spot, especially during peak periods. Others found the spaces to be quite tight and sometimes had difficulty locating a spot upon arrival. Additionally, the clarity of car park signage could be improved and the overall cleanliness of the car park received some criticism.
However, when spaces are available, guests found the parking practical and convenient for their stay. Many selected this hotel specifically for the free parking and appreciated the ample spaces during less busy times, such as Sunday nights. Overall, the free on-site parking at The Brocket Arms Wetherspoon is a substantial benefit for those traveling by car, though guests might occasionally encounter some wearisome moments, especially during busy periods.
Family
The Brocket Arms Wetherspoon appears to be a family-friendly hotel with several positive aspects highlighted by guests. Many families have enjoyed the spacious and clean family rooms, which are noted for being good in size and accommodating for larger groups. The presence of amenities such as blackout blinds, hairdryers and irons in the rooms adds to the convenience, although a microwave for warming food has been suggested by one guest with specific needs.
The venue seems popular with families dining together, creating a good atmosphere for family gatherings and parties. Some reviews emphasize that children enjoyed their stay, wanting to return again due to the enjoyable experience. The hotel's location is praised for being convenient, especially for family events and those visiting relatives in the area. Additionally, there is a beautiful park nearby, providing a pleasant walk that adds to the family-friendly appeal of the hotel.
However, it is noted that noise from both the road and other guests can be a disturbance, potentially affecting sleep quality. Overall, The Brocket Arms Wetherspoon offers great value for money with top-quality food and drinks that appeal to both children and adults, making it a solid choice for a family stay.
No, The Brocket Arms Wetherspoon doesn't have any pool.
No, a spa isn't available at The Brocket Arms Wetherspoon.
No, The Brocket Arms Wetherspoon doesn't allow dogs.
Yes, parking facilities are available at The Brocket Arms Wetherspoon.
No, The Brocket Arms Wetherspoon doesn't have a gym.