Grand Canyon Railway Hotel

Williams 35.25215300, -112.18976000 , 233 North Grand Canyon (Show on Map)
8.4
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Grand Canyon Railway Hotel in Williams, AZ is a popular choice among travelers, primarily due to its prime location. Nestled centrally in Williams, the hotel offers convenient access to a variety of attractions, most notably the railway to the South Rim of the Grand Canyon and the Polar Express experience. Proximity to downtown Williams allows guests to easily explore local shops, restaurants and the historic district. This central position, combined with easy access to the main street and highway, makes the hotel an excellent base for both local exploration and adventures further afield.

The accommodations at Grand Canyon Railway Hotel are frequently praised for their cleanliness, spaciousness and comfort. The rooms are described as clean with modern touches, such as remodeled bathrooms and guests commend the comfy beds and good water pressure. Despite a few instances of outdated features and musty odors, the overall impression is positive, reflecting well-appointed rooms that contribute to a pleasant stay. The cleanliness extends beyond the rooms to the entire property, which is well-kept and maintained, adding to the overall comfortable environment.

Dining experiences at the hotel, particularly dinner, receive generally positive feedback. Guests commend the quality and taste of the food, especially at Spencer's Pub, where the atmosphere is inviting and service attentive. While breakfast at Fred Harvey's garners mixed reviews – with some guests finding it excellent and others feeling it overpriced or limited in options – the overall dining options provide satisfactory meals and great service.

The hotel staff are celebrated for their friendliness, professionalism and responsiveness. Guests consistently mention the helpfulness of the front desk and reception staff, the courteous and well-trained employees and the attentive service across various areas of the hotel. This amiable and efficient service significantly enhances the overall guest experience.

Amenities like the pool and parking offer added convenience and enjoyment. The indoor saltwater pool and hot tub are popular, especially among families, despite some concerns about temperature and occasional maintenance issues. The parking lot is large and generally hassle-free, though certain periods and events may pose some challenges in finding close spots.

While reviews about the beds vary with some guests finding them exceptionally comfortable and others suggesting the need for an upgrade, the general comfort level remains high.

In summary, the Grand Canyon Railway Hotel is highly regarded for its prime location, clean and comfortable rooms, pleasant dining experiences, friendly staff and convenient amenities, providing a satisfying base for both short visits and extended stays in the area.
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Categories
Hotel near Golf Courses
Located in Williams, it provides a comfortable stay with the convenience of being close to the Grand Canyon. Golfers can enjoy a day trip to Elephant Rocks Golf Course and return to the hotel's amenities.

Hotel for Honeymoon
Provides a historic and charming experience with its proximity to the Grand Canyon Railway. Guests can enjoy a unique train journey to the canyon, creating a romantic and adventurous honeymoon.

Hotel with Swimming Pool
This hotel features an indoor pool and hot tub, providing guests with a relaxing experience. It is conveniently located next to the train depot and offers complimentary Wi-Fi and various dining options.

  Indoor Pool  


Hotel with Parking
This hotel offers plentiful complimentary parking, including space for motorhomes, coaches, and lorries. Electric car charging stations are also available, providing comprehensive parking facilities for various vehicle types.

EV charging stations  


Accessible Hotel
This hotel offers comprehensive accessibility features, including ADA-compliant rooms with wider doorways, stabilizing handrails in bathrooms, roll-in showers, and lowered countertops. It also provides accessible train cars with special lifts and ADA-compliant on-board restrooms. Public areas like gift shops, restaurants, and overlooks are wheelchair-accessible, and ADA-compliant motorcoaches are available for tours. The gym, hot tub, and pool areas are equipped with lifts and accessible bathrooms.

4-Star Hotel
This hotel provides an immersive experience with its railway theme, offering comfortable rooms and convenient access to the Grand Canyon Railway. Guests can enjoy amenities such as an indoor pool, multiple dining options, and live entertainment, enhancing their stay with a touch of history and adventure.

Hotel with EV Charging Stations

Luxury Hotel

Hotel near Ski Resorts

Romantic Hotel

Business Hotel

Hotel with Gym

Hotel with Indoor Pool

Room Types
Standard Room, 2 Queen beds Featuring free Wi-Fi and cable TV, this room includes tea and coffee-making facilities.

Deluxe Room, 2 Queen Beds This room features a flat-screen TV, a microwave, a small refrigerator and coffee-making facilities.

Suite This room features a flat-screen cable TV, a kitchenette and a private bathroom.

Guest Reviews
8.4
Very Good
Location
The Grand Canyon Railway Hotel boasts a prime location that is frequently praised by its guests. Nestled centrally in Williams, AZ, the hotel offers convenient access to a variety of popular attractions and amenities. It is nie steps away from the railway, making it an ideal choice for those planning to take the train to the South Rim of the Grand Canyon or enjoy the Polar Express experience. The hotel's proximity to downtown Williams means guests can easily walk or take a short drive to explore local shops, restaurants and the historic district. Many reviews highlight the idyllic and interesting location, noting it as perfect for visiting the city and beyond. Guests have also appreciated the ease of access to the main street and highway, which fits perfectly with travel routes ahead. The convenience and prime location are consistently underscored, making the hotel an excellent base for both local attractions and adventures further afield.

Breakfast
The breakfast experience at the Grand Canyon Railway Hotel has elicited mixed feedback from guests. Many have praised the breakfast at Fred Harvey, describing it as good and exceptional by American standards. Guests appreciated the morning smorgasbord and noted the availability of gluten-free options.

However, several guests found the pricing of the buffet to be on the higher side with some suggesting it was not worth the cost and expressing disappointment over the buffet's limited options and quality. It was noted that breakfast is not included in the room pricing, a factor which led some to seek alternative dining options offsite.

Accessibility to the breakfast area also posed a bit of a concern, as it is located across the parking lot from the main hotel building. Additionally, the food service at Fred Harvey's was cited as cumbersome due to a glass partition.

While enjoyable for some, others found the breakfast offerings to be lacking with comments on the food being bland, the coffee cake being underwhelming and the overall restaurant experience not meeting expectations. The absence of an included continental breakfast was also a common point of dissatisfaction among guests.

Dinner
The reviews of the dinner experience at the Grand Canyon Railway Hotel reveal a generally positive impression of the food and service provided. Many guests found the quality of the food to be excellent and delicious with particular praise for meals at Spencer's Pub. The atmosphere and convenience of the pub restaurant were also frequently highlighted as strengths. Additionally, guests appreciated the friendly and attentive staff at the hotel, adding to the overall pleasant dining experience.

However, not all feedback was glowing. Some reviews pointed out that the food options and quality were lacking with comments on the overpriced nature of the meals and unfavorable opinions about the dinner buffet. The friendliness of the restaurant staff was also inconsistent according to some reviews. Despite these negative points, the overall sentiment suggests that dining at the Grand Canyon Railway Hotel offers satisfactory meals with great service in a convenient and pleasant setting.

Rooms
The guest reviews for the Grand Canyon Railway Hotel highlight several positive aspects of the accommodations. The rooms are frequently described as clean, spacious and comfortable with many guests appreciating the comfy beds and good water pressure in the bathrooms. The towels provided are noted to be lovely and white, contributing to a fresh feel.

Guests also acknowledge the hotel's convenient location and ample parking facilities. The updated rooms, particularly those remodeled bathrooms, receive positive feedback for their modern touches. Friendly service and the overall cleanliness of the rooms add to the pleasant experience.

However, some guests did point out that certain rooms felt a bit worn and mentioned issues such as musty odors, outdated features and instances of humidity. A few reviews noted specific problems like the initial room being unclean and the room's readiness being delayed. Despite these occasional drawbacks, the hotel generally leaves a positive impression with its spacious, well-appointed rooms and historical charm.

Beds
The beds at the Grand Canyon Railway Hotel received mixed reviews from guests. Many visitors appreciated the comfortable beds. However, several found them to be uncomfortable or in need of an upgrade. Specific criticisms included mattresses being either too hard or too soft with some sagging or caving in the middle. Pillows were frequently mentioned as lacking quality and in one instance, the room temperature was noted as being too cold. While some guests enjoyed a good night's sleep, others felt that the bedding did not meet their expectations.

Cleanliness
The Grand Canyon Railway Hotel receives high marks for its cleanliness, setting a pleasant environment for guests. Reviewers consistently noted that the property is very clean and well-kept, contributing to a comfortable stay. Many appreciated the clean and spacious rooms, highlighting the good noise control and maintaining a quiet atmosphere. The staff also earned praise for being friendly, further enhancing the guest experience.

The cleanliness extends beyond the rooms to the hotel's interior and grounds, which are also well maintained. Despite a few mentions of minor wear and a couple of isolated issues, such as the occasional oversight in bathroom cleaning and some noise concerns, the majority of guests felt satisfied with the overall upkeep and cleanliness of the hotel.

In summary, the Grand Canyon Railway Hotel is described as a very clean and modern place, providing a relaxing and welcoming setting for its guests.

Staff
The staff at the Grand Canyon Railway Hotel consistently receive positive feedback for their friendliness, professionalism and responsiveness. Many guests describe the staff as wonderful, very friendly and accommodating. The front desk and reception staff are frequently noted for their helpfulness and efficiency, contributing to a smooth check-in process. Guests appreciate the courteous and well-trained employees, adding to the overall enjoyable lodging experience. Despite a few isolated comments about slow or unorganized service and less pleasant interactions with some front desk and bar staff, the majority of reviews highlight the congenial and supportive nature of the hotel's personnel, including good performance from the table wait staff and attentive maid service checking in daily. The blend of amiable and efficient service enhances the convenience and comfort of staying at the Grand Canyon Railway Hotel.

Pool
The Grand Canyon Railway Hotel offers a pool and hot tub that many guests find to be a relaxing retreat after a day of activities. The pool, treated with salt water, is a popular spot for families and provides an indoor environment that is enjoyable for kids. It remains open later than many other pools, providing extended hours of enjoyment. Some guests have noted that the hot tub and pool area are well-maintained and fairly large.

However, the pool's temperature has been a point of concern with several guests mentioning it being uncomfortably cold or not heated as advertised. Additionally, maintenance issues have been raised with remarks about the pool and Jacuzzi appearing dirty or needing better upkeep. Instances of the pool looking greenish-yellow or filthy have been reported, detracting from the overall experience. On some occasions, the pool and hot tub were not operational during guests' stays. Despite these issues, there are positive reviews highlighting the pool as an enjoyable aspect of the hotel, especially for families and children.

Parking
The Grand Canyon Railway Hotel offers a variety of experiences when it comes to parking, generally leaning towards the positive side. The parking lot at the hotel is huge and provides ample spaces, making parking free and uncomplicated for guests. Many have found parking to be hassle-free and appreciated the availability of spaces directly in front of the hotel, making it easy to unload luggage or groceries. However, there are some aspects to be aware of: parking close to the rooms can sometimes be challenging, especially when the hotel is full and some guests have noted that it can be a long walk from the parking lot to the front door or their room. In addition, the parking lot can become very dark at night and during special events like the Polar Express, parking may become unavailable. Despite these occasional inconveniences, the overall consensus is that parking is convenient and straightforward, contributing to a pleasant stay at the hotel.


Yes, Grand Canyon Railway Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Grand Canyon Railway Hotel.

No, Grand Canyon Railway Hotel doesn't allow dogs.

Yes, parking facilities are available at Grand Canyon Railway Hotel.

Yes, Grand Canyon Railway Hotel has a gym.

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