Windermere Hotel

Windermere 54.38062600, -2.90401700 , Kendal Road (Show on Map)
6.7
Rated


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Summary of reviewsWindermere Hotel, nestled in the heart of Windermere, is highly favored for its exceptional location. It's conveniently situated across from the train and bus stations, allowing easy travel to nearby lakes and towns. Guests can enjoy a short walk to shops, restaurants and local amenities, making it a prime base for sightseeing, hiking and exploring the scenic beauty of the area. The hotel’s elevated position offers stunning views of the town and Lake Windermere, enhancing the overall charm of the stay.

The breakfast experience garners mixed reviews but leans positively with praises for the variety and quality of offerings. Guests appreciate the friendly staff and value-for-money buffet. However, improvements are needed regarding food temperature and vegetarian options. Similarly, dinner reviews highlight a few positives such as good meals at the Orrest Bar, but overall, the experience is often marred by poor food quality, limited options and problematic service.

Room quality at Windermere Hotel presents a mixture of experiences. Guests appreciate the affordability and some note cleanliness and spaciousness. However, many rooms are described as outdated and in need of refurbishment with comfort levels varying due to inconsistent temperatures and functionality. The hotel's allure primarily stems from its picturesque views and central location rather than the rooms’ conditions.

Cleanliness standards at the hotel are inconsistent. While many guests find their rooms very clean with spotless linens and towels, others report issues like dust, cobwebs and mold. Public areas sometimes suffer from neglect, contributing to an impression of the hotel's overall need for refurbishment.

The hotel staff generally receives positive remarks for being friendly, helpful and accommodating. Reception staff, in particular, are frequently noted for their efficiency and pleasant demeanor. However, there are occasional mentions of rude behavior and unprofessionalism, particularly from some front desk and breakfast staff.

Wi-Fi at the hotel is generally good with some guests finding it fast and reliable, mainly in public areas. However, connectivity issues are common, especially in guest rooms where the signal tends to be weaker and more intermittent.

For families, Windermere Hotel is considered welcoming and accommodating, providing a family-friendly atmosphere with spacious suites and activities for children. Despite minor issues like dated rooms and occasional damp smells, the overall environment is conducive to family vacations and the staff are attentive to family needs.

The beds at Windermere Hotel evoke mixed feedback. Many guests find them comfortable and conducive to a good night’s rest. However, some beds are reported as outdated or uncomfortable with inconsistent mattress quality impacting sleep quality.

As a three-star rated establishment, Windermere Hotel offers good value for money, especially given its prime location and historical charm. However, it does show signs of wear and tear with some facilities needing modernization and repair. Guests find the amenities basic but adequate, though some facilities do not always meet the expected standards for a three-star hotel.

In summary, while Windermere Hotel's unbeatable location, friendly staff and scenic views make it a charming choice for many guests, there are notable areas for improvement, particularly concerning room quality, dining experiences and consistency in cleanliness.
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3-Star Hotel
This hotel is a popular choice among guests and is conveniently located near the town center. It offers en suite bathrooms and a restaurant, providing essential amenities for a comfortable stay.

Family Friendly Hotel

Dog Friendly Hotel

Business Hotel

Cheap Hotel

Room Types
Standard Double Room A TV, hairdryer and tea/coffee making facilities are featured in this room.

Standard Twin Room A TV, hairdryer and tea/coffee making facilities are featured in this room.

Superior Double Room Room offers flat-screen TV with digital channels, and a spacious en suite bathroom.

Superior Twin Room Offering free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. The twin room offers a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit has 2 beds.

Family Double Room Featuring free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The family room features a wardrobe, an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit has 2 beds.

Classic Double Room with Scenic View Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room features a wardrobe, an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.

Single Room Offering free toiletries, this single room includes a private bathroom with a bath or a shower and a hairdryer. The single room offers a wardrobe, an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.

Twin Room with Scenic View Providing free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. The twin room provides a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 2 beds.

Budget Double Room Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room features a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.

Guest Reviews
6.7
Rated
Location
Nestled in the heart of Windermere, 'Windermere Hotel' boasts an exceptional location that earns consistent praise from guests. The hotel is perfectly situated directly across from the train and bus stations, making travel to nearby lakes and towns incredibly convenient. Guests appreciate the hotel's central location, which offers easy access to shops, restaurants and local amenities, all within a short, pleasant walk. For those who enjoy outdoor activities, the hotel serves as an excellent base for exploring the natural beauty of the area, including scenic walks and hiking trails.

The hotel's elevated position provides stunning views overlooking the town and Lake Windermere, adding to the charm of the stay. The area around the hotel is described as beautiful with many guests highlighting the picturesque setting and the convenience of being close to both the lakes and the city center.

Additionally, the property's close proximity to public transport options is complimented repeatedly, making it ideal for both local and longer-distance travel without the need for a car. The historic building itself adds to the appeal, offering a lovely exterior and comfortable interior spaces.

In summary, 'Windermere Hotel' is highly recommended for its strategic location, beautiful views and convenient access to the best Windermere has to offer. Whether you're in town for sightseeing, hiking or simply relaxing, this hotel presents the perfect base for a memorable visit.

Breakfast
The breakfast experience at Windermere Hotel receives a mixture of praise and criticism from guests. The positive reviews commend the breakfast for being lovely, excellent and fab, often highlighting the wide variety of choices available, including full English, continental options and fresh fruit. Many guests appreciate the good quality and substantial offerings with several noting the tasty, well-cooked food and friendly, accommodating breakfast staff. The buffet style is particularly well-received, offering good value for money and a satisfactory selection for different appetites.

On the downside, some guests experienced issues with the temperature of the food, describing it as lukewarm or cold. There's mention of limited vegetarian options, small plates and occasional disorganization, which led to delays and waiting times. Some guests felt that the quality and taste could be improved, particularly criticizing the use of low-quality ingredients and the presentation of the eggs and other items. Despite these shortcomings, the hotel's breakfast generally leaves a positive impression, though there's a definite room for improvement to ensure a consistently high standard for all guests.

Dinner
The dinner experience at Windermere Hotel presents a mixed bag of experiences, leaning more towards the negative side despite having some redeeming highlights. Positives noted include good food at the Orrest Bar and the bistro next door, along with standout mentions of freshly cooked and substantial meals. Guests appreciated the decent breakfast options and the pleasant atmosphere of the bar area.

However, the dining experience is often marred by issues. Many guests found the evening meals to be of poor quality with complaints about overcooked or bland food, small portions and a limited menu. The dinner often felt rushed with reports of food being served cold or appearing to be reheated from previous days. Vegetarian options were notably scarce and the necessity to pre-book meals added to the inconvenience.

A consistent theme was the problematic booking system for dinner reservations and the restricted meal times. The restaurant seemed to struggle particularly with accommodating coach parties, which led to overcrowded dining rooms and limited availability for other guests. Additionally, some found the decor outdated and the overall value for money lacking, describing the food as akin to a canteen quality yet being overpriced.

The disappointment extended to specific critiques such as burnt desserts, store-bought tasting puddings and generally poor meal preparation, which detracted from the overall dining experience. On a few occasions, guests chose to dine out after disappointing experiences, indicating a strong preference for alternative dining options nearby.

In summary, while there were a few high points in the dining experience at Windermere Hotel, the numerous reports of poor food quality and problematic service heavily overshadow these positives.

Rooms
Windermere Hotel's rooms evoke mixed sentiments regarding their state and amenities. Despite some praises for affordability, cleanliness and spaciousness, numerous reviews indicate that the rooms are generally basic and in dire need of refurbishment. Many guests found their rooms dated with tired decor and furnishings that could use a fresh coat of paint or an overall update. Comfort levels varied with some rooms reported as excessively hot or cold and issues like draughty windows, stained materials and insufficient cleaning were not uncommon.

Guests appreciated the availability of basic facilities such as clean bathrooms and decent sized rooms with some even enjoying lovely views of Lake Windermere. However, issues like cramped spaces, bad smells and visible mold detracted from the experience. The heated debate over room temperatures suggests inconsistent climate control.

While some found their rooms comfortable and functional, others criticized aspects like tiny TVs, old furnishings and problematic plumbing. “Superior” rooms often did not meet guests' expectations for the price. Overall, it seems the hotel's allure rests more on its location and scenic views rather than the condition or sophistication of its rooms.

Beds
The beds at Windermere Hotel offer a mixed experience for visitors. Many guests found the beds to be comfortable, clean and a source of good sleep, often describing them as comfy and very comfortable. Some highlighted the benefit of spacious and well-maintained beds, which contributed positively to their stay.

However, there were also several reviews pointing out areas needing improvement. A few guests felt the beds were outdated with some noting that the mattresses felt very hard or worn out. On occasion, bed sizes were cited as being small for couples or even individuals, potentially leading to discomfort. Additionally, issues such as bed and mattress quality varied with some beds described as too soft and others as too firm or hard.

Overall, while many guests found their beds at Windermere Hotel satisfactory and comfortable, there were clear indications that certain rooms could benefit from updates to ensure a more consistently restful experience for all visitors.

Cleanliness
Visiting the Windermere Hotel reveals a mixed bag of experiences when it comes to cleanliness. On the positive side, guests frequently find their rooms to be clean with many describing them as spotlessly clean or very clean upon arrival. Bed linens and towels often meet high standards of cleanliness, being regularly replaced and described as spotless and fluffy. Public areas, dining facilities and bathrooms sometimes match this same level of care, earning mentions of being clean and well-maintained.

However, these instances of cleanliness are not consistently experienced by all guests. Some rooms suffer from issues like cobwebs, dust, stained carpets and mold in the bathrooms. Reports of rooms not being cleaned between guests or during stays add to the inconsistency. Communal areas such as hallways and lift areas also sometimes fall short, described as dusty or unkempt. The decor and furniture often feel outdated, sometimes contributing to an overall appearance of the hotel needing refurbishment.

Several reviews point out a musty smell within the rooms, alongside dinginess and instances of specific cleaning tasks being neglected, such as headboards not being dusted and carpets not thoroughly vacuumed. There are also reports of dirty crockery and unclean public restrooms, contributing to an overall impression that, while many areas can be very clean, the hotel struggles with maintaining consistent levels of cleanliness throughout the property.

Overall, guests may have varying experiences at the Windermere Hotel. Cleanliness can be a hit or miss and while some rooms and areas meet high standards, others fall short, making it essential for management to address these inconsistencies to improve guest satisfaction.

Staff
The reviews of the Windermere Hotel staff reveal a mix of experiences, predominately highlighting the positive attributes of the team. Generally, the staff are described as friendly, helpful and accommodating, creating a pleasant ambiance for guests. Words such as lovely, pleasant, courteous and polite frequently appear, underscoring the positive interactions many visitors experienced. The reception staff, in particular, received numerous mentions for their friendliness and efficiency, often going above and beyond to assist guests.

In contrast, there are occasional mentions of unwelcoming and rude behavior, particularly from some front desk personnel and breakfast staff. Instances of unprofessionalism and a lack of helpfulness were noted by a few guests, pointing towards inconsistent customer service. Despite these criticisms, the overall sentiment leans towards a team that is generally friendly, well-trained and attentive to guests' needs, contributing significantly to the hotel's inviting atmosphere.

Wi-Fi
Many guests of the Windermere Hotel have varied opinions on the Wi-Fi experience during their stays. Generally, the Wi-Fi is described as good, satisfactory and sometimes even excellent with some guests noting it was fast and reliable in public areas. Free Wi-Fi is available, which some have appreciated, although a few mentioned the absence of a complimentary password on arrival.

While the connection can be stable and adequate, the Wi-Fi quality seems to fluctuate with several reviews highlighting issues such as slow connectivity, particularly in the evenings and frequent disconnections. The signal strength varies within the hotel, being notably weaker in the rooms and stronger in the lobby. At times, guests have experienced poor or spotty coverage with Wi-Fi only working intermittently or requiring an upgrade for better performance.

Aside from the general availability, some guests noted that no specific information about Wi-Fi was provided at check-in and others would have appreciated a more explicit explanation of how to access it. Despite these inconsistencies, there are no significant complaints about the lack of internet, albeit the speed and reliability could use improvement in certain areas.

Family
Windermere Hotel appears to have a warm and inviting vibe, especially for families. Many reviews highlight it as great for families, emphasizing a family-friendly environment with spacious family suites and rooms, though some noted that these rooms could use updating and were on different floors. Kids seemed to enjoy the play area and the various family-oriented activities available, adding to the overall enjoyment of the stay.

Visitors praised the hotel's quiet, family-friendly atmosphere, which helped create a perfect setting for family vacations and weekend getaways. The family-friendly restaurant and well-maintained family areas aid in making the hotel comfortable for both kids and adults. The staff also earned commendations for their friendliness and attentiveness to family needs.

Additionally, the hotel welcomes pets, albeit with some restrictions and dog-friendly rooms are available. Despite some minor issues, such as the occasional damp smell in the family rooms and additional car parking fees, most guests seemed pleased with their stay, planning to return for future visits. Overall, Windermere Hotel presents itself as an ideal spot for families looking to explore nearby towns while enjoying a family-oriented environment.

3 Star
The Windermere Hotel with its three-star rating, offers good value for money, especially given its prime location. It's a charming old establishment full of history and character, situated in an authentic and vibrant fishing community where the presence of seagulls adds to the local atmosphere. It is pet-friendly, making it a convenient choice for those traveling with dogs.

However, the hotel does show signs of wear and tear. Many reviewers noted that the hotel appears dated and could benefit from a modernization effort or a facelift. Some of the amenities and facilities, including the hallways and room edges, were found to be in need of cleaning and repair. Room quality was generally seen as subpar for a three-star hotel with issues like leaking showers and outlet problems noted.

While basic amenities are consistent with three-star expectations, some guests felt the facilities did not match the price paid. The hotel charges £6 for parking unless you're spending £10 in the on-site Orrest Bar, which makes the parking complimentary. Some guests found the additional fees a bit excessive, though they acknowledged the overall experience was still worthwhile.

The staff experience was mixed with some reviewers noting unhelpful reception and management, though one should not overlook the generally positive overall assessment that staying here represents good value given the location and historical charm.

Business
Windermere Hotel offers several amenities tailored for business travelers, including dedicated business areas, meeting rooms and conference spaces which are described as clean and well-maintained. Wi-Fi coverage is described as acceptable for work purposes and business suites are provided to ensure a comfortable stay. Business desks and office areas are noted as satisfactory.

Additionally, the hotel is noted for being quiet enough for business trips, providing a conducive environment for work and meetings. There's also a business center available, catering to specific business needs. However, the hotel's facilities and amenities could benefit from clearer and more comprehensive descriptions to help travelers manage their schedules and plans effectively.

On the downside, some reviews mention that the hotel is not particularly tailored for business travelers, such as lacking a detailed business license or certain software updates. Some aspects like the £6-per-day car park fee and an additional charge for 24/7 reception services could be inconvenient for some guests. The overall facilities might seem somewhat dated, but the hotel does offer value for money, making it a moderate choice for business trips.

Accessible
The Windermere Hotel has a mix of accessibility features that may cater to some guests with disabilities, but it has significant limitations. Some areas of the hotel are easily accessible, including specific rooms and certain pathways and there are designated features like ramps, handicapped suites and special parking spots close to the rail station. These positive aspects suggest the hotel has made some efforts towards accessibility.

However, the hotel's accessibility is inconsistent and often challenging. Many reviews highlight difficulties including numerous stairs, unclear directions and complex access routes. The lift, vital for guests with mobility issues, is small and occasionally out of order, only accommodating one person at a time. There are reports of steep steps even on landings, making mobility within the hotel cumbersome.

Parking for disabled guests is problematic with poorly positioned spaces and limited availability often taken by non-badge holders. This adds to the frustrations of guests who already struggle with physical barriers inside the hotel.

The hotel's overall structure lacks sufficient accessibility features, such as clear signage and appropriate handrails, affecting guests with special needs. The accessible facilities within rooms need upgrades with bathrooms lacking proper safety accommodations and some rooms requiring updates to be more disability-friendly.

While efforts are made to provide access in certain areas, the overall accessibility at the Windermere Hotel falls short, making it less suitable for the elderly or guests with significant mobility issues.

Dog Friendly
Windermere Hotel offers a range of dog-friendly accommodations and services, warmly welcoming furry guests for an additional fee of £10 per night. The hotel's pet-friendly policies are particularly praised with designated dog-friendly rooms that are kept clean and a special dog paddock for walking. The staff is noted as dog-loving, which adds to the positive experience for pet owners. Dogs are allowed in certain areas of the hotel, including the bar and lounge, where water bowls are thoughtfully provided.

However, the hotel's dog-friendly policies are not without their challenges. Guests have reported feeling isolated during meal times as dogs are not permitted in the buffet room, requiring pet owners to sit separately for breakfast. The rule against leaving dogs alone in rooms can also complicate dining arrangements.

While many appreciate the pet-friendly ambiance and the ability to travel with their dogs, some reviews mention less pleasant experiences with room cleanliness and unintended smells. Additionally, the policy of allowing dogs in some dining areas has raised concerns about hygiene and comfort for other guests.

Overall, the Windermere Hotel succeeds in creating a generally welcoming environment for dogs, but with some areas that could benefit from further improvement to enhance the experience for all guests.


No, Windermere Hotel doesn't have any pool.

No, a spa isn't available at Windermere Hotel.

Yes, Windermere Hotel welcomes dogs.

No, parking facilities aren't available at Windermere Hotel.

No, Windermere Hotel doesn't have a gym.

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