Comfort Suites Hanes Mall
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Summary of reviewsComfort Suites Hanes Mall enjoys high praise for its exceptional location, situated conveniently close to shopping and dining options, including the mall and popular restaurants. Guests appreciate the cleanliness and comfort of the rooms, which enhance the hotel's appeal.
The breakfast receives generally positive reviews with many guests finding it enjoyable and satisfactory, offering a good variety of options. Although some noted it could be repetitive and highlighted certain issues, the breakfast was seen as well worth the cost given the affordability of the room rates.
Rooms at Comfort Suites Hanes Mall are highly regarded for their cleanliness and spaciousness. Guests commend the large, well-maintained rooms, suitable for families and equipped with useful amenities like multiple refrigerators, a microwave and a large screen TV. Despite a few minor issues, such as the need for new sofabeds, the overall feedback is overwhelmingly positive regarding room comfort and functionality.
Cleanliness is a standout feature with guests frequently mentioning the very clean and comfortable rooms as well as the well-maintained facilities. The quiet ambiance and relaxing environment contribute to a pleasant stay and the common areas and pool also receive positive remarks for cleanliness, although the pool could benefit from more consistent maintenance.
The staff at Comfort Suites Hanes Mall are consistently praised for their friendliness, politeness and helpfulness. Guests commend the front desk personnel and management for being accommodating and professional, going above and beyond to ensure a pleasant stay.
While the pool has received mixed reviews with a need for better maintenance, it has the potential for enjoyable use. Beds are generally found to be very comfortable, though some guests mentioned issues with mattress firmness and duvets.
Overall, Comfort Suites Hanes Mall offers an excellent location, clean and spacious rooms, friendly staff and satisfactory amenities, making it a solid choice for travelers seeking convenience and comfort.
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The breakfast receives generally positive reviews with many guests finding it enjoyable and satisfactory, offering a good variety of options. Although some noted it could be repetitive and highlighted certain issues, the breakfast was seen as well worth the cost given the affordability of the room rates.
Rooms at Comfort Suites Hanes Mall are highly regarded for their cleanliness and spaciousness. Guests commend the large, well-maintained rooms, suitable for families and equipped with useful amenities like multiple refrigerators, a microwave and a large screen TV. Despite a few minor issues, such as the need for new sofabeds, the overall feedback is overwhelmingly positive regarding room comfort and functionality.
Cleanliness is a standout feature with guests frequently mentioning the very clean and comfortable rooms as well as the well-maintained facilities. The quiet ambiance and relaxing environment contribute to a pleasant stay and the common areas and pool also receive positive remarks for cleanliness, although the pool could benefit from more consistent maintenance.
The staff at Comfort Suites Hanes Mall are consistently praised for their friendliness, politeness and helpfulness. Guests commend the front desk personnel and management for being accommodating and professional, going above and beyond to ensure a pleasant stay.
While the pool has received mixed reviews with a need for better maintenance, it has the potential for enjoyable use. Beds are generally found to be very comfortable, though some guests mentioned issues with mattress firmness and duvets.
Overall, Comfort Suites Hanes Mall offers an excellent location, clean and spacious rooms, friendly staff and satisfactory amenities, making it a solid choice for travelers seeking convenience and comfort.
Hotel with Gym
Guests at this hotel have access to a 24-hour fitness center. This provides flexibility for guests to maintain their workout routine regardless of the time of day.
3-Star Hotel
This hotel offers comfortable suites and a convenient location near Hanes Mall. Guests appreciate the value and amenities provided. It is a popular choice for travelers seeking a comfortable and affordable stay.
Hotel with Outdoor Pool
This hotel is frequently listed among top hotels with pools in Winston-Salem and holds good guest ratings, indicating a positive overall experience including its pool facilities.
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Guest Reviews
Comfort Suites Hanes Mall is highly praised for its exceptional location. Guests consistently mention its proximity to shopping and dining options, making it a perfect spot for those who want easy access to amenities. The hotel is noted for being in a very nice and centralized area, close to the mall and popular restaurants. Visitors find the location convenient and easily accessible with everything within a short driving distance. The cleanliness and comfort of the rooms also receive positive remarks, further enhancing the appeal of the hotel's prime setting. Overall, Comfort Suites Hanes Mall offers an excellent location that meets the needs of travelers looking for convenience and accessibility.
The breakfast experience at Comfort Suites Hanes Mall receives mixed reviews, though many guests found it enjoyable and satisfactory. Several reviewers praised the breakfast as great, delicious and substantial, noting the variety of options and tasty items available. Others appreciated the completeness and cleanliness of the dining area, while a good number felt that the breakfast was ideal and met their expectations given the affordable room rates.
However, some guests found the breakfast to be repetitive and unexciting, pointing out issues such as stale items, rubbery eggs and a lack of meat on certain days. A few reviews mentioned that some breakfast items were empty or not available if arriving later in the morning and the breakfast hours could be extended for convenience.
Overall, while the breakfast offerings at Comfort Suites Hanes Mall may not be luxurious or extensive, many guests found it satisfactory and well worth the cost, appreciating both the quality and variety of the provided options.
Comfort Suites Hanes Mall receives high marks for cleanliness and spaciousness. Guests consistently highlight the large, well-maintained rooms with many finding them perfect for accommodating families. The King rooms, which include a pull-out sofa, add to the functional appeal. Many guests appreciate the comfortable and quiet environment, making it easy to relax.
The rooms come equipped with useful amenities like multiple refrigerators, a microwave and a large screen TV, all contributing to a convenient and pleasant stay. The layout of the rooms is frequently described as more than satisfactory, offering ample space for multiple people. The decor is generally well-received with some guest appreciating the attractive and welcoming feel of their accommodations.
Although a few minor issues were noted, such as the need for new sofabeds and occasional noise, these do not significantly detract from the overwhelmingly positive feedback. Overall, Comfort Suites Hanes Mall provides clean, spacious and comfortable rooms that meet and often exceed guest expectations.
Comfort Suites Hanes Mall generally receives high praise for the comfort of its beds. Many guests have noted that the beds are very comfortable with some even describing them as super comfy. The rooms are also mentioned to be big and clean, adding to the overall positive experience. However, there are a few areas of concern. Some guests found the mattresses too hard, impacting their sleep quality. Additionally, certain reviews pointed out that the beds could benefit from better comforters, as the current duvets did not meet expectations. Despite these few criticisms, the consensus leans towards the beds being comfortable and conducive to a good night's rest.
Nestled in a convenient location, Comfort Suites Hanes Mall is highly regarded for its consistent standards of comfort and exceptional cleanliness. Guests frequently highlight the hotel's very clean and comfortable rooms with spacious suites that offer a relaxing environment. Many have found the rooms to be exceptionally clean with soft bedding and well-maintained facilities creating a comfortable stay.
The hotel also offers a quiet ambiance, enhancing the restful experience. The cleanliness extends throughout the hotel, including the common areas and the pool, where guests have had relaxing afternoons. The breakfast provided is often described as enjoyable and the staff receive high praise for being friendly and polite, contributing to an overall pleasant experience.
While some guests have encountered issues such as smoke odor necessitating a room change, the predominant sentiment is that Comfort Suites Hanes Mall is a clean, comfortable and welcoming place to stay. Despite occasional negative remarks about room conditions, the overwhelming perception is of a well-kept establishment, making it a solid choice for travelers seeking cleanliness and comfort.
Guests consistently praise the staff at Comfort Suites Hanes Mall, highlighting their friendliness, politeness and welcoming nature. They describe the front desk personnel as wonderful, helpful and accommodating and also commend management for being super welcoming and supportive. The staff's professionalism, responsiveness and courteousness are frequently mentioned with several reviews noting that they go "over and beyond" to ensure a pleasant stay. Visitors appreciate the prompt and kind service, making special mention of the team's efforts to accommodate guests' needs. Despite one instance of a guest encountering a rude staff member, the overwhelming sentiment points to a positive experience with a clean environment and friendly, dedicated employees throughout their stay.
Comfort Suites Hanes Mall has a pool that received mixed reviews from guests. Positive remarks highlighted that the pool is nice, providing a relaxing afternoon experience. However, several guests pointed out cleanliness issues, describing the pool as dirty, foggy and needing cleaning. There were also mentions of the pool being closed or empty during some stays, disappointing those who were looking forward to using it. This highlights that while the pool has potential for enjoyment, maintenance and availability could be areas for improvement.
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Location
Breakfast
However, some guests found the breakfast to be repetitive and unexciting, pointing out issues such as stale items, rubbery eggs and a lack of meat on certain days. A few reviews mentioned that some breakfast items were empty or not available if arriving later in the morning and the breakfast hours could be extended for convenience.
Overall, while the breakfast offerings at Comfort Suites Hanes Mall may not be luxurious or extensive, many guests found it satisfactory and well worth the cost, appreciating both the quality and variety of the provided options.
Rooms
The rooms come equipped with useful amenities like multiple refrigerators, a microwave and a large screen TV, all contributing to a convenient and pleasant stay. The layout of the rooms is frequently described as more than satisfactory, offering ample space for multiple people. The decor is generally well-received with some guest appreciating the attractive and welcoming feel of their accommodations.
Although a few minor issues were noted, such as the need for new sofabeds and occasional noise, these do not significantly detract from the overwhelmingly positive feedback. Overall, Comfort Suites Hanes Mall provides clean, spacious and comfortable rooms that meet and often exceed guest expectations.
Beds
Cleanliness
The hotel also offers a quiet ambiance, enhancing the restful experience. The cleanliness extends throughout the hotel, including the common areas and the pool, where guests have had relaxing afternoons. The breakfast provided is often described as enjoyable and the staff receive high praise for being friendly and polite, contributing to an overall pleasant experience.
While some guests have encountered issues such as smoke odor necessitating a room change, the predominant sentiment is that Comfort Suites Hanes Mall is a clean, comfortable and welcoming place to stay. Despite occasional negative remarks about room conditions, the overwhelming perception is of a well-kept establishment, making it a solid choice for travelers seeking cleanliness and comfort.
Staff
Pool
Yes, Comfort Suites Hanes Mall has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Comfort Suites Hanes Mall.
No, Comfort Suites Hanes Mall doesn't allow dogs.
No, parking facilities aren't available at Comfort Suites Hanes Mall.
Yes, Comfort Suites Hanes Mall has a gym.
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