Hilton Boston-Woburn
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Summary of reviewsThe Hilton Boston-Woburn generally receives positive reviews from its guests with commendations primarily directed at its accessible and advantageous location. Situated conveniently near major highways and a short distance from Boston, the hotel offers easy access to the city center and nearby areas like Salem. Despite being slightly removed from main tourist attractions, the hotel's serene environment, coupled with nearby dining and shopping options, contributes to a comfortable and welcoming atmosphere.
Guests consistently praise the breakfast experience, describing the buffet as delicious, varied and rich. The breakfast staff receives accolades for their kindness and attentiveness. While some guests found the non-buffet ordering process confusing and considered the meal prices to be steep, overall, the breakfast experience is well-regarded and leaves a positive impression.
The hotel's dining options, particularly The Matador restaurant, also receive high marks. Guests appreciate the quality of food, combined with a fantastic atmosphere and exceptional service at both the restaurant and lobby tapas bar. Despite occasional comments on the limited menu variety and high prices, the overall dining experience is noted as a significant plus.
The rooms at Hilton Boston-Woburn attract positive feedback for their cleanliness, spaciousness and comfort. Guests highlight the modern decor, comfortable beds and upscale amenities like unique indoor balconies overlooking the pool. However, some reviews mention minor issues such as dated bathrooms and occasional maintenance problems. Despite these concerns, the cleanliness and stylish design of the rooms contribute positively to guests' stays.
The hotel's cleanliness extends to common areas and facilities, which are maintained to high standards. Positive remarks are consistently made about the clean and modern atmosphere, although a few guests suggest that bathroom updates could enhance the experience further.
The staff at Hilton Boston-Woburn is frequently praised for their friendliness and helpfulness with particular mentions of exceptional front desk service. While there are occasional comments about some staff members needing more training, the overall sentiment reflects a high level of customer satisfaction with the service provided.
The pool area garners mixed reviews with many guests enjoying the clean and attractive pool, especially families with children. The pool's proximity to Boston and the clean water quality are noted as positives. However, some guests express disappointment with the pool not being heated and the early closure times, which limit their usage.
The hotel is a favorite among families, who appreciate the child-friendly environment, efficient service and amenities like the indoor pool and balconies. Despite some noise issues from the open bar, families find the overall experience enjoyable.
Lastly, the comfort of the beds stands out as a highlight for many guests, contributing to a good night’s sleep. While a small number of reviews point out issues with bed quality and pillow softness, the overall feedback on the beds is positive.
In summary, the Hilton Boston-Woburn is well-regarded for its convenient location, exceptional breakfast and dining options, clean and comfortable rooms and friendly staff. Despite minor areas for improvement, the hotel provides a pleasant and accommodating experience for both business and leisure travelers, particularly families.
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Guests consistently praise the breakfast experience, describing the buffet as delicious, varied and rich. The breakfast staff receives accolades for their kindness and attentiveness. While some guests found the non-buffet ordering process confusing and considered the meal prices to be steep, overall, the breakfast experience is well-regarded and leaves a positive impression.
The hotel's dining options, particularly The Matador restaurant, also receive high marks. Guests appreciate the quality of food, combined with a fantastic atmosphere and exceptional service at both the restaurant and lobby tapas bar. Despite occasional comments on the limited menu variety and high prices, the overall dining experience is noted as a significant plus.
The rooms at Hilton Boston-Woburn attract positive feedback for their cleanliness, spaciousness and comfort. Guests highlight the modern decor, comfortable beds and upscale amenities like unique indoor balconies overlooking the pool. However, some reviews mention minor issues such as dated bathrooms and occasional maintenance problems. Despite these concerns, the cleanliness and stylish design of the rooms contribute positively to guests' stays.
The hotel's cleanliness extends to common areas and facilities, which are maintained to high standards. Positive remarks are consistently made about the clean and modern atmosphere, although a few guests suggest that bathroom updates could enhance the experience further.
The staff at Hilton Boston-Woburn is frequently praised for their friendliness and helpfulness with particular mentions of exceptional front desk service. While there are occasional comments about some staff members needing more training, the overall sentiment reflects a high level of customer satisfaction with the service provided.
The pool area garners mixed reviews with many guests enjoying the clean and attractive pool, especially families with children. The pool's proximity to Boston and the clean water quality are noted as positives. However, some guests express disappointment with the pool not being heated and the early closure times, which limit their usage.
The hotel is a favorite among families, who appreciate the child-friendly environment, efficient service and amenities like the indoor pool and balconies. Despite some noise issues from the open bar, families find the overall experience enjoyable.
Lastly, the comfort of the beds stands out as a highlight for many guests, contributing to a good night’s sleep. While a small number of reviews point out issues with bed quality and pillow softness, the overall feedback on the beds is positive.
In summary, the Hilton Boston-Woburn is well-regarded for its convenient location, exceptional breakfast and dining options, clean and comfortable rooms and friendly staff. Despite minor areas for improvement, the hotel provides a pleasant and accommodating experience for both business and leisure travelers, particularly families.
Dog Friendly Hotel
Hilton hotels often have pet-friendly options, and this location likely provides specific amenities for guests traveling with dogs. Pet-friendly policies are usually available.
Business Hotel
The Hilton Boston-Woburn provides business services and meeting facilities. It is equipped to support business travelers' needs.
Hotel with Indoor Pool
The Hilton Boston/Woburn features a heated indoor pool for guests to enjoy. The hotel also includes a 24-hour fitness center.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Heated Pool
Guest Reviews
The Hilton Boston-Woburn enjoys a favorable location that guests often highlight in their reviews. Conveniently situated near major highways and only a short drive or Uber ride from Boston, the hotel provides easy access to the city's center as well as neighboring areas like Salem. Despite being a bit removed from the main tourist attractions, the location offers a serene and quiet environment, free from the hustle and bustle of city traffic.
Guests appreciate the proximity to various restaurants, coffee shops and shopping outlets, making dining and entertainment options easily accessible. The hotel's grounds and staff receive positive remarks for their appeal and friendliness, adding to a comfortable and welcoming atmosphere.
The hotel's convenience extends beyond simply being easy to find; it also provides excellent amenities such as a continental breakfast, clean and spacious rooms and an overall sense of comfort that enhances the stay. For those traveling to nearby offices or local sites, the location proves to be particularly advantageous.
Overall, the blend of accessibility, quiet surroundings and nearby attractions makes Hilton Boston-Woburn a well-regarded choice for both business and leisure travelers.
Visitors to the Hilton Boston-Woburn consistently praise the breakfast offering with many highlighting the delicious and varied buffet. The breakfast buffet itself is frequently described as great, rich and amazing with guests appreciating the variety of options available. Service is another strong point, as numerous reviews mention the kindness and welcoming nature of the breakfast staff, which adds to the overall positive experience.
However, some guests felt that the breakfast could be confusing to navigate, particularly when it came to ordering outside of the buffet. Price was another point of contention with multiple reviews indicating that the cost of breakfast was on the steep side, prompting some to seek alternatives elsewhere. The fact that specialty coffees like cappuccino or latte were not offered was also noted by a few guests.
Despite these few criticisms, the general sentiment remains positive, emphasizing the quality and pleasant experience of the breakfast with descriptors such as fabulous, exquisite and fantastic frequently appearing in the feedback. The combination of good food and attentive service left a lasting positive impression on many guests.
The Hilton Boston-Woburn boasts a notable dining experience that has garnered positive feedback from guests. The Matador restaurant stands out with many highlighting the phenomenal quality of both lunch and dinner. Guests frequently praise the excellent synergy between the restaurant and bar, mentioning the fantastic atmosphere and great food. The tapas restaurant in the lobby, although reported as pricey, is appreciated for its enjoyable offerings. There are commendations for the bespoke breakfast and the inviting bar, which provides a relaxed environment in the evenings. However, some reviews mention a limited menu variety and occasional lapses in dinner service quality. Overall, the dining and bar experiences contribute to a pleasant stay, complemented by the hotel's cleanliness and appealing amenities.
The Hilton Boston-Woburn impresses visitors with its spacious, comfortable and clean rooms, which are often described as beautiful and modern. Guests praise the comfort of the beds and the overall cleanliness of the rooms with many highlighting the upscale interior decor and unique indoor balconies. The design of the hotel and the balcony overlooking the pool are additional features that guests appreciate.
However, some reviews pointed out areas for improvement. A few rooms show signs of disrepair and outdated bathrooms with issues like non-functional AC units, room safes and occasional noise affecting the stay. A couple of logistical concerns were mentioned, such as the need to restock coffee and limited drawer space.
Overall, the hotel staff receives positive remarks for their friendliness, enhancing the guest experience. While some specific improvements could enhance future stays, many guests find the hotel to be a clean, comfortable and stylish place to stay in the Boston area.
Guests of the Hilton Boston-Woburn frequently praised the comfort of the beds, often describing them as very comfortable and wonderful. Many reviewers highlighted the beds and pillows as particularly cozy and conducive to a good night’s sleep with some noting the abundance of pillows as a nice detail. A few reviews mentioned that the mattresses were amazing, contributing to an overall positive sleeping experience.
However, not all feedback was glowing. A handful of guests felt that the quality of the beds was lacking with descriptions of them being old or the worst they’d ever slept on. Some also mentioned discomfort due to the softness of the pillows.
In addition to the beds themselves, guests appreciated the overall cleanliness of the rooms with specific mention of nice big towels and other room amenities like the television and refrigerator. Despite some mixed opinions, many guests found the bed comfort to be a standout feature of their stay.
The Hilton Boston-Woburn receives commendations for its consistently high standards of cleanliness and overall presentation. Guests frequently highlight the clean, modern and well-kept atmosphere of both the rooms and common areas. The property is described as clean, spacious and orderly, providing a comfortable and elegant stay. The facilities, including the gym and swimming pool, are well-maintained, though some guests noted that the pool temperature could be more comfortable.
The hotel’s interior design stands out as beautiful and stylish with the lobby area receiving specific praise. Guests appreciate the hygienic choice of non-fabric furniture and the overall appearance of the hotel, room and onsite restaurant. The staff's friendly and accommodating nature further enhances the guest experience.
However, while the majority of reviews are positive, a few mention that certain aspects of the rooms, particularly the bathrooms, could benefit from updating and more attention to detail. Despite these minor issues, the overall sentiment is that Hilton Boston-Woburn is a clean, comfortable and attractive option for travelers.
The staff at Hilton Boston-Woburn are generally praised for their friendliness and helpfulness with many guests appreciating their accommodating nature. The front desk, in particular, receives frequent commendations for excellent customer service with names like Laura and Ms. Deandra standing out for their exceptional assistance and politeness. The bar staff and housekeeping also contribute positively to the guests' experience, being described as pleasant and professional.
While most feedback highlights the approachable and welcoming nature of the personnel, there are occasional comments about some staff members lacking training or being less welcoming. However, such instances appear to be exceptions rather than the norm.
Overall, the hospitality at Hilton Boston-Woburn is well-regarded with the majority of the reviews reflecting a high level of satisfaction with the staff's service and attentiveness.
The pool at Hilton Boston-Woburn has received mixed reviews with many guests highlighting its appeal despite some criticisms. Numerous visitors found the pool clean, nice and a fun addition to their stay, especially for families with children who enjoyed the facility. Several reviews praised the beautiful and elegant pool area, which includes a comfortable lounge and a bar for post-swim drinks.
On the positive side, guests appreciated the pool's cleanliness and maintenance and its proximity to Boston, making it a cost-effective option for travelers. The pool was described as a fantastic amenity that added value to the hotel experience. The indoor pool, in particular, was noted for having good water quality.
However, several guests expressed disappointment with the pool not being heated as expected, finding the water too cold for their comfort. Some reviews mentioned that the pool area itself was not warm enough and lacked privacy. Additionally, the pool hours were a common point of concern with many feeling that closing at 8 pm, especially on weekends, was too early and limited their ability to enjoy the facility.
Despite these issues, the combination of a nice pool and clean rooms seems to contribute positively to the overall experience at Hilton Boston-Woburn, making it a notable feature for potential visitors.
Hilton Boston-Woburn has established itself as a favorite amongst families, attracting positive feedback for its child-friendly environment. Families appreciate the quick and efficient service, particularly during unforeseen circumstances like plumbing issues. The hotel’s indoor balconies offer a unique experience that adds to the charm. The indoor pool is a significant attraction for children, although it has led to a few wet floor incidents, highlighting the need for caution.
Despite occasional nuisances such as noise from the open bar affecting sleep, the general consensus remains favorable. The combination of a pool for kids and a bar for adults ensures that all ages are entertained. The hotel’s restaurant is also noted as a pleasant spot for family meals. Overall, children enjoy their stay, making Hilton Boston-Woburn a commendable choice for family travel.
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Location
Guests appreciate the proximity to various restaurants, coffee shops and shopping outlets, making dining and entertainment options easily accessible. The hotel's grounds and staff receive positive remarks for their appeal and friendliness, adding to a comfortable and welcoming atmosphere.
The hotel's convenience extends beyond simply being easy to find; it also provides excellent amenities such as a continental breakfast, clean and spacious rooms and an overall sense of comfort that enhances the stay. For those traveling to nearby offices or local sites, the location proves to be particularly advantageous.
Overall, the blend of accessibility, quiet surroundings and nearby attractions makes Hilton Boston-Woburn a well-regarded choice for both business and leisure travelers.
Breakfast
However, some guests felt that the breakfast could be confusing to navigate, particularly when it came to ordering outside of the buffet. Price was another point of contention with multiple reviews indicating that the cost of breakfast was on the steep side, prompting some to seek alternatives elsewhere. The fact that specialty coffees like cappuccino or latte were not offered was also noted by a few guests.
Despite these few criticisms, the general sentiment remains positive, emphasizing the quality and pleasant experience of the breakfast with descriptors such as fabulous, exquisite and fantastic frequently appearing in the feedback. The combination of good food and attentive service left a lasting positive impression on many guests.
Dinner
Rooms
However, some reviews pointed out areas for improvement. A few rooms show signs of disrepair and outdated bathrooms with issues like non-functional AC units, room safes and occasional noise affecting the stay. A couple of logistical concerns were mentioned, such as the need to restock coffee and limited drawer space.
Overall, the hotel staff receives positive remarks for their friendliness, enhancing the guest experience. While some specific improvements could enhance future stays, many guests find the hotel to be a clean, comfortable and stylish place to stay in the Boston area.
Beds
However, not all feedback was glowing. A handful of guests felt that the quality of the beds was lacking with descriptions of them being old or the worst they’d ever slept on. Some also mentioned discomfort due to the softness of the pillows.
In addition to the beds themselves, guests appreciated the overall cleanliness of the rooms with specific mention of nice big towels and other room amenities like the television and refrigerator. Despite some mixed opinions, many guests found the bed comfort to be a standout feature of their stay.
Cleanliness
The hotel’s interior design stands out as beautiful and stylish with the lobby area receiving specific praise. Guests appreciate the hygienic choice of non-fabric furniture and the overall appearance of the hotel, room and onsite restaurant. The staff's friendly and accommodating nature further enhances the guest experience.
However, while the majority of reviews are positive, a few mention that certain aspects of the rooms, particularly the bathrooms, could benefit from updating and more attention to detail. Despite these minor issues, the overall sentiment is that Hilton Boston-Woburn is a clean, comfortable and attractive option for travelers.
Staff
While most feedback highlights the approachable and welcoming nature of the personnel, there are occasional comments about some staff members lacking training or being less welcoming. However, such instances appear to be exceptions rather than the norm.
Overall, the hospitality at Hilton Boston-Woburn is well-regarded with the majority of the reviews reflecting a high level of satisfaction with the staff's service and attentiveness.
Pool
On the positive side, guests appreciated the pool's cleanliness and maintenance and its proximity to Boston, making it a cost-effective option for travelers. The pool was described as a fantastic amenity that added value to the hotel experience. The indoor pool, in particular, was noted for having good water quality.
However, several guests expressed disappointment with the pool not being heated as expected, finding the water too cold for their comfort. Some reviews mentioned that the pool area itself was not warm enough and lacked privacy. Additionally, the pool hours were a common point of concern with many feeling that closing at 8 pm, especially on weekends, was too early and limited their ability to enjoy the facility.
Despite these issues, the combination of a nice pool and clean rooms seems to contribute positively to the overall experience at Hilton Boston-Woburn, making it a notable feature for potential visitors.
Family
Despite occasional nuisances such as noise from the open bar affecting sleep, the general consensus remains favorable. The combination of a pool for kids and a bar for adults ensures that all ages are entertained. The hotel’s restaurant is also noted as a pleasant spot for family meals. Overall, children enjoy their stay, making Hilton Boston-Woburn a commendable choice for family travel.
Yes, Hilton Boston-Woburn has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hilton Boston-Woburn.
Yes, Hilton Boston-Woburn welcomes dogs.
No, parking facilities aren't available at Hilton Boston-Woburn.
Yes, Hilton Boston-Woburn has a gym.
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