Visitors to the Holiday Inn Express Fort Wayne - East - New Haven by IHG often anticipate enjoying leisure amenities, including the pool. However, many recent guests have been disappointed to find the pool unavailable during their stays. This unexpected closure, often cited as due to maintenance or construction, has left several travelers disheartened, particularly those who specifically chose the hotel to take advantage of this facility. The lack of transparency about the pool's operational status prior to booking has been a significant concern for guests, as they frequently express frustration over the pool's long-term closure.
AI-generatedThe hotel has a swimming pool that stays open late. It has received excellent reviews and offers a comfortable stay.
Summary of reviews related to the 'Pool' category
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The pool at Best Western Fort Wayne I-69 North receives mixed reviews from guests, but there are notable positive aspects. Many appreciate that the pool is nicely heated and warm, offering a comfortable swimming experience. Its size is also commended, providing ample space and often being uncrowded, giving guests the chance to enjoy a more private swim. Families, particularly children, seem to enjoy the pool, which adds to its appeal for those traveling with little ones.
However, cleanliness appears to be a recurring issue. Some guests notice that the pool area could use more frequent cleaning to maintain a higher standard. There have been instances where the pool was either closed for renovations or unavailable, disappointing several guests who had looked forward to using it during their stay.
Overall, while the cleanliness and availability of the pool could see some improvement, its good size, comfortable temperature and generally quiet environment create a pleasant experience for many guests.
AI-generatedOffers a pool for guests. It is an affordable option.
Summary of reviews related to the 'Pool' category
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The indoor pool at Baymont by Wyndham Fort Wayne is a feature that many guests appreciate, especially those traveling with families. With its heated water, it provides a comfortable swim for guests and has been particularly enjoyed by children. The pool is often mentioned as a highlight of the stay, offering a pleasant space for leisure activities. However, some visitors have noted issues such as occasional closures and less-than-ideal lighting, which detract from the overall atmosphere. There have also been mentions of the water being cold and cloudy, which may affect the overall experience for some guests. Nonetheless, the pool remains a valued amenity for those seeking relaxation and recreation during their visit.
The Hampton Inn Defiance is highly recommended by guests who have stayed there. The exceptional staff is friendly, helpful and welcoming, going above and beyond to ensure guests have a comfortable stay. The manager is particularly amazing and an invaluable asset to the hotel. The front desk staff are efficient and the lady working during the evening/night shift takes care of everything and ensures guests have a great stay experience. The pool staff are also helpful. Guests are pleased with the hotel's efforts during the COVID-19 pandemic, praising the staff's preparedness and the cleanliness of the room. Overall, guests highly recommend the hotel and would stay again when in the area.