Hilton Garden Inn Worcester

Worcester 42.26740100, -71.79843800 , 35 Major Taylor Boulevard (Show on Map)
7.6
Good


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Summary of reviewsThe Hilton Garden Inn Worcester is highly regarded for its strategic location, offering guests proximity to the DCU Center and a variety of local attractions, restaurants, and event venues. Visitors appreciate the central, safe, and peaceful setting, which provides easy access to public transportation and major highways, making it a convenient choice for those attending events or exploring the vibrant city life. This prime location contributes to the hotel's appeal as a clean and comfortable base for any stay.

The hotel's breakfast is praised for its quality and variety, featuring both buffet and cook-to-order options that guests find delicious. The service provided by the restaurant staff enriches the morning experience, although breakfast is not included in the room rate. The overall positive experience is enhanced by the cleanliness of the hotel and its accommodating staff.

Room accommodations at Hilton Garden Inn Worcester are well-received, with guests often highlighting the spaciousness, comfort, and cleanliness. The rooms are equipped with amenities like seating areas and work desks, while beds are typically comfortable, ensuring restful nights. The bathrooms receive positive remarks, although minor maintenance issues occasionally arise. Views from higher floors offer scenic glimpses of the city, enhancing the stay.

Impressive cleanliness extends throughout the property, from individual rooms to common areas. Friendly and accommodating staff add to the positive experience, often going the extra mile to assist guests. While some minor wear and tear issues are noted, the hotel remains an excellent value, providing comfort and a cozy atmosphere.

Though pool facilities receive mixed feedback, the heated pool and welcoming hot tub are appreciated. Despite some concerns about cleanliness, the pool area contributes positively to the stay alongside a well-regarded exercise room.

Beds are generally described as comfortable, with some variability in mattress firmness. Despite mixed opinions, the combination of comfy beds and blackout curtains improves the overall restfulness of stays, contributing to the hotel's generally pleasant ambiance.

Overall, the Hilton Garden Inn Worcester is highly regarded for its location, cleanliness, and friendly staff, offering guests a comfortable and convenient stay that most find satisfying and worthy of recommendation.
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Categories
Dog Friendly Hotel
This hotel allows both dogs and cats, with a maximum of two pets up to 75 lbs. There's an additional fee of $75 for stays of 1 to 4 nights and $125 for longer stays. It is listed as one of the best pet-friendly hotels in Worcester.

Hotel with Swimming Pool
The hotel has an indoor heated swimming pool and a hot tub. It is located in the heart of downtown Worcester and is adjacent to the DCU Convention Center.

  Indoor Pool  


Business Hotel
Hilton Garden Inn Worcester provides meeting rooms and a business center. It also offers amenities such as free WiFi, digital key access, and connecting rooms. The hotel has the largest event space in Worcester, with 48,640 square feet.

Accessible Hotel
This hotel offers accessible rooms with features such as roll-in showers or bathtubs with grab bars. It also provides an accessible pool with a hydraulic lift, a 24-hour accessible fitness center, and accessible business center.

Hotel with Gym
This hotel includes a fitness center and an indoor pool for recreation and exercise. It also provides free Wi-Fi.

3-Star Hotel
This hotel is well-regarded for its convenient location and amenities such as a restaurant and bar. It also offers comfortable rooms and is often praised for its cleanliness and helpful staff.

Hotel with Indoor Pool
Located in downtown Worcester, adjacent to the DCU Convention Center, it's convenient for events. The hotel provides comfortable rooms with microwaves and refrigerators, and an indoor pool for relaxation.

Hotel near Ski Resorts

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Room Types
King Room This room features a microwave, refrigerator, cable TV, and a work desk.

One-Bedroom King Suite with Sofa Bed This suite features a separate seating area with a sofa bed, microwave and refrigerator.

Queen Room with Two Queen Beds This room features a microwave, a refrigerator, and cable TV.

King Room with Roll-In Shower - Mobility Access This double room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker and heating. The unit has 1 bed.

Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access The quadruple room features air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit has 2 beds.

King Room with Accessible Tub - Mobility Access The double room provides air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Queen Room with Two Queen Beds - Mobility Access This quadruple room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker and heating. The unit has 2 beds.

Guest Reviews
7.6
Good
Location
The Hilton Garden Inn Worcester is lauded for its exceptional location, making it a prime choice for visitors who want to immerse themselves in the heart of the city. Strategically situated right across from the DCU Center, the hotel offers guests easy access to a host of local attractions, restaurants, and event venues. It's perfectly positioned for those attending concerts, conventions, or events, bringing a significant convenience factor to any stay. Guests appreciate the safety and peacefulness of its surroundings, alongside its centrality that allows for easy access to public transportation and major highways. Whether visiting for events at the DCU Center, exploring the vibrant city life, or visiting nearby institutions, the Hilton Garden Inn Worcester provides a clean and comfortable base with the added benefit of being close to everything essential, from breweries and bars to the Palladium and beyond. Its central location in downtown Worcester truly places guests in the middle of everything this bustling city has to offer.

Breakfast
At the Hilton Garden Inn Worcester, breakfast receives substantial praise from guests for its quality and variety. The breakfast spread includes a mix of a buffet and cook-to-order options, which many find to be delicious and worth indulging in. Guests frequently comment on the excellent service provided by the restaurant staff, adding to the pleasant morning dining experience. While some guests express a desire for a more diverse selection, the majority feel that options are plentiful, including being budget-friendly. Although breakfast is not included in the room rate and must be purchased separately, many find it a worthwhile addition due to the quality and reasonable pricing. The overall experience is enhanced by the cleanliness of the hotel and the accommodating nature of the staff, contributing to a satisfying start to the day.

Rooms
The Hilton Garden Inn Worcester consistently delivers a pleasant experience for travelers, particularly when it comes to its accommodations. Guests repeatedly highlight the rooms' spaciousness, comfort, and cleanliness. Many reviews praise the rooms for being well-sized and well-equipped, offering plenty of space and amenities like separate seating areas and work desks. Beds are frequently described as comfortable, ensuring a good night's rest, while showers are noted for being particularly impressive.

The hotel maintains a high standard of cleanliness throughout the property, with most rooms described as immaculate, clean, and fresh upon arrival. The bathrooms also earn positive remarks, though with occasional mentions of minor issues like mildew. Despite a few reports of heating system quirks, guests generally find the rooms comfortable and well-suited for relaxation or work.

The convenient location of the hotel is another highlight, situated near popular dining options, entertainment venues, and with accessible parking options nearby. Additionally, the views from higher floor rooms are appreciated for their scenic look of the city. Overall, Hilton Garden Inn Worcester seems to successfully blend comfort, convenience, and cleanliness, making it a reliable choice for both short and extended stays.

Beds
At the Hilton Garden Inn Worcester, guests have shared a range of experiences with the hotel's beds. The positive feedback largely emphasizes the comfort, with many reviewers recalling beds as very comfy, offering a pleasant sleeping experience. The bed area being set away from the door contributes to a quieter, more relaxing stay, shielded from hall noise. In particular, the combination of comfy beds and blackout curtains has been noted as enhancing the overall restfulness of the rooms.

However, experiences with bed quality have proven inconsistent. While some mattresses are described as soft and comfortable, others are seen as excessively soft, lumpy, or even hard. A few reviews suggest that the beds don't measure up to the quality standard expected at other Hilton properties. Guests have also mentioned soft and saggy pillows, adding to discomfort.

Despite these mixed opinions, it seems the hotel's clean, comfortable rooms and pleasant ambiance often leave a favorable impression, with many finding their accommodations satisfactory for a restful stay.

Cleanliness
The Hilton Garden Inn Worcester impresses with its consistent levels of cleanliness, making it a popular choice for travelers seeking comfortable accommodations. Guests frequently highlight the clean and spacious rooms, often complemented by comfortable seating areas and well-sized bathrooms. The property maintains cleanliness throughout, extending from individual rooms to common areas such as the lobby, which many describe as inviting and well-kept.

While some reviews mention minor maintenance issues, the overall impression is that the hotel is well-maintained and provides a cozy atmosphere. The friendly and accommodating staff consistently adds to the positive experience for guests. A convenient location, along with amenities like the attached Unos restaurant, further enhance the stay.

Despite some isolated comments about room wear and tear, travelers generally find the Hilton Garden Inn Worcester to be an excellent value, appreciating the cleanliness and comfort it offers. Many guests express eagerness to return and recommend the hotel to others, praising its warm and inviting nature.

Staff
Visitors to the Hilton Garden Inn Worcester frequently highlight the hotel's exceptional staff as a standout feature of their stay. Guests consistently describe the team as friendly, helpful, and knowledgeable, ensuring a warm welcome and a smooth experience from check-in to check-out. The front desk personnel receive particular praise for their politeness and attentiveness, often going the extra mile to assist with inquiries and provide guidance on local attractions, even suggesting activities for rainy days. Notable mentions include specific staff members such as Kaitlin, Hunter, and Aurora, who have been recognized for their outstanding service. Despite a few negative encounters, the overall impression is that guests are met with professionalism and hospitality, making their stay comfortable and enjoyable. The staff's commitment to creating a welcoming environment leaves a lasting impression on those who visit.

Pool
At the Hilton Garden Inn Worcester, guests frequently comment on the hotel's pool facilities with mixed feedback. Many visitors appreciate the heated pool, noting its warmth as a standout feature. The pool is also generally spacious, remaining uncrowded and open until 10 pm, which adds to its appeal. Guests often pair the positive remarks about the pool with mentions of the exceptional hot tub experience. However, the pool area sometimes falls short on cleanliness, with a few reports of a mildew smell and overall dirtiness. Despite these concerns, the pool area, along with a well-regarded exercise room, adds to the overall comfort of the stay, alongside consistently praised clean and quiet rooms.


Yes, Hilton Garden Inn Worcester has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Hilton Garden Inn Worcester.

Yes, Hilton Garden Inn Worcester welcomes dogs.

No, parking facilities aren't available at Hilton Garden Inn Worcester.

Yes, Hilton Garden Inn Worcester has a gym.

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