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Summary of reviewsNovotel Wrocław City is highly recommended for its strategic and serene location that caters to both business and leisure travelers. Nestled in a quiet neighborhood with abundant greenery, the hotel is conveniently close to major roads, public transit and attractions like the Market Square. The Southern Park nearby offers an excellent spot for relaxation, while the hotel's easy access to the A4 highway and on-site parking make it ideal for drivers.
The breakfast at Novotel Wrocław City is a standout feature, frequently described as excellent and varied with high-quality selections such as freshly squeezed juices, made-to-order omelettes and options for vegans. Families especially appreciate that children under 16 eat for free. Although there are occasional mentions of limited bread variety and issues with replenishment, the overall consensus is overwhelmingly positive.
The dining experience extends to dinner with guests praising the quality and variety of the food, along with the friendly and competent service. Notable dishes include the parsnip cream soup and cauliflower tart. While the menu can be somewhat limited and on the pricier side, the overall dining experience is highly regarded.
Guests find the rooms at Novotel Wrocław City to be clean, comfortable and spacious, featuring modern decor and functional amenities like large LCD TVs, mini-fridges and air conditioning. The quiet atmosphere ensures relaxation, although there are minor complaints about occasional noise and room size. The strong emphasis on cleanliness and tidy common areas adds to the welcoming environment.
The staff at Novotel Wrocław City are frequently lauded for their friendliness, professionalism and willingness to assist. From the reception to the restaurant, the staff consistently contribute to a positive guest experience with special mentions for individuals who go above and beyond. Some isolated comments about unwelcoming attitudes do not overshadow the overall positive impression.
The hotel's Wi-Fi generally meets guest expectations, providing reliable and fast internet access, though there are sporadic issues with connectivity. Parking is another strong point with a large, safe and affordable parking area that guests find convenient and easy to use.
Families will find Novotel Wrocław City to be exceptionally accommodating with its child-friendly amenities, including outdoor playgrounds, indoor play areas and gaming corners. The spacious rooms and supportive staff enhance the family-centric environment. Pet-friendly facilities further add to its appeal for those traveling with pets.
While main beds are praised for their comfort, extra beds and sofa beds receive mixed reviews, often described as hard or narrow. Finally, as a three-star establishment, Novotel Wrocław City surpasses expectations with its facilities and value for money. Although some guests consider certain aspects average, the overall feedback positions it as a commendable choice for travelers. Show more
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Hotel Taking Steps Towards Sustainability
Novotel Wrocław City has implemented sustainable development actions including the installation of photovoltaic panels, the use of ecological packaging, electric car charging stations, and cooperation with local suppliers. They also use filtered water instead of bottled water and have a program encouraging guests to reuse towels and linens.
Family Friendly Hotel
This hotel allows kids to stay for free. It has very good reviews.
Business Hotel
Offers conference facilities and free WIFI. The rooms are comfortable and provide a perfect rest. It is conveniently located near the city's business districts.
Accessible Hotel
This hotel offers general wheelchair access and is wheelchair accessible throughout its grounds, with elevator access to all areas.
Hotel with Gym
Novotel Wrocław City provides a fitness center. It's a practical option for those keen on maintaining their fitness routine while traveling.
3-Star Hotel
This hotel is located in a green area, near South Park, and offers comfortable rooms. It features a playroom for kids, conference facilities, and free Wi-Fi. The hotel also has a modern restaurant.
Dog Friendly Hotel
Hotel with Parking
Room Types
Superior Double RoomOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV, a tea and coffee maker, a seating area, a wardrobe as well as garden views. The unit has 1 bed.
Executive Double RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.
Superior Double Room with SofaThe quadruple room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The quadruple room offers a wardrobe, a safe deposit box, a sofa, a TV, as well as an inner courtyard view. The unit has 2 beds.
Superior Twin RoomThe double room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The double room provides a wardrobe, a safe deposit box, a carpeted floor, a TV, as well as an inner courtyard view. The unit offers 2 beds.
Superior Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This wheelchair accessible double room features air conditioning, a seating area with a flat-screen TV and a toilet with grab rails. The unit offers 1 bed.
ApartmentThe spacious quadruple room provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. The quadruple room features carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, executive lounge access as well as an inner courtyard view. The unit offers 2 beds.
Guest Reviews
8.6
Very Good
Location
Novotel Wrocław City enjoys a favorable and peaceful location that appeals to both business and leisure travelers. The hotel is situated in a quiet area, offering a serene environment away from the city's hustle and bustle, yet is still conveniently close to major transportation routes such as the highway and public transit options like trams and buses. This makes it easy for guests to access the city center and prominent tourist attractions, including the Market Square, which is about 15-30 minutes away by tram or car.
The hotel is well-positioned for those who prefer not to drive into the city center with nearby public transportation providing efficient and straightforward routes. Guests appreciate the proximity to the Southern Park, a beautiful area perfect for relaxation and leisurely walks. The quiet neighborhood ensures a restful stay, enriched by lots of greenery and the option to sit outside without the noise of the city.
For those traveling by car, the hotel offers convenient parking and easy access to major roads and the A4 highway, making it ideal for short overnight stays or business trips. Despite being slightly distant from the city center, the location is highly regarded for its peacefulness and excellent connections, rendering it a practical choice for various travel needs. The pleasant environment and great access to public transportation make Novotel Wrocław City a commendable option for visitors to Wrocław.
Breakfast
The breakfast experience at Novotel Wrocław City consistently receives high praise from guests. Many reviews highlight the extensive selection and high quality of the food, often using terms like excellent, delicious and varied. Guests appreciate the offerings such as freshly squeezed juices, herbal teas, pancakes, waffles and the availability of a wide variety of dishes including vegan options. The breakfast is likened to 4-star quality with luxurious options such as made-to-order omelettes and freshly baked goods.
Service at breakfast also contributes to the positive experience, frequently described as friendly and accommodating. Families also find value, noting that children under 16 eat for free. The diverse selection caters to every palate with fresh fruits, vegetables, cold cuts, cheeses and sweet treats all making an appearance. Despite a few mentions of less appealing aspects like a lack of variety in bread and occasional issues with reheated dishes or empty trays, the overall sentiment remains overwhelmingly positive. Guests often express satisfaction with both the variety and the quality, reinforcing the breakfast as a standout feature of their stay.
Dinner
Novotel Wrocław City's restaurant has received an array of reviews regarding its dining options with the majority praising both the breakfast and dinner experiences. Guests have repeatedly highlighted the delicious and varied breakfast, often describing it as excellent and rich in choices. The evening dining experience also receives high marks, particularly for its tasty and delicious food offerings.
The service is frequently noted as being very competent and friendly, enhancing the overall dining experience. Several reviews point out the gem that is the kitchen with dishes like the parsnip cream soup and cauliflower tart being particularly memorable for their flavors. The restaurant's ability to cater to diverse tastes, including vegetarian options, is another positive aspect mentioned by guests.
However, some areas for improvement are noted. The restaurant's menu tends to be limited with guests occasionally finding it repetitive or modest in its selection. Pricing is also a concern for some with comments on the high cost of meals relative to their portion sizes. Additionally, while some guests praised the kid's menu and dog-friendly meal options, others mentioned the absence of a children's menu and a lack of variety.
Overall, the dining experience at Novotel Wrocław City is characterized by high-quality, delicious food and excellent service, though diners might find the menu options somewhat limited and on the pricier side.
Rooms
Novotel Wrocław City offers a consistently high standard of accommodation with guests frequently praising the clean, comfortable and spacious rooms. Many reviews highlight the modern and tasteful decor, alongside functional amenities such as large LCD TVs, kettles and hairdryers. The hotel rooms are well-maintained and refreshed with fresh renovations adding to their appeal.
Guests appreciate the quiet and peaceful atmosphere in the rooms, making it a suitable stay for relaxation. Many rooms come equipped with conveniences like mini-fridges, air conditioning and separate toilets and bathrooms, which are particularly noted for their cleanliness and practicality.
However, some minor drawbacks are noted, such as room sizes being smaller than expected for some and occasional issues with soundproofing. Despite these, the overall feedback on the room facilities, cleanliness and comfort is overwhelmingly positive. The hotel also benefits from a convenient location with easy access to public transportation and local restaurants.
The spaciousness of the rooms and thoughtful room layouts make Novotel Wrocław City a versatile option for both short stays and extended visits. While some guests felt the room's aesthetic could occasionally miss the mark, the majority praised the decor as meeting or exceeding their expectations.
In summary, Novotel Wrocław City's rooms are a solid choice for travelers seeking a clean, comfortable and modern stay in Wrocław.
Beds
The beds at Novotel Wrocław City generally received commendations for comfort, especially the main beds in the rooms. Many guests found the beds large, cozy and very comfortable, contributing positively to their stay. The double and queen-sized beds were often highlighted as super comfortable, providing a restful night's sleep. Rooms were noted to be clean and spacious, further enhancing the sleeping experience.
However, feedback on the additional beds and sofa beds was less favorable. These were often described as hard, narrow and generally uncomfortable, particularly unsuitable for adults or even for two children. Some guests mentioned that the mattresses on these extra beds were too soft or too hard, detracting from the overall comfort.
In summary, travelers can expect a comfortable and pleasant experience with the main beds at Novotel Wrocław City, but may want to consider alternative arrangements if requiring additional sleeping accommodations for multiple guests.
Cleanliness
The Novotel Wrocław City has garnered strong praise for its exceptional cleanliness. Guests consistently highlight the clean and comfortable rooms, describing both the hotel and its rooms as very clean, fresh and well-maintained. The hotel's premises are continuously attended to by staff, ensuring a pleasant and fragrant environment throughout. Reviewers also admire the spotless and modern interiors, emphasizing the neatness and functionality of the accommodations.
Furthermore, the communal areas, as well as the rooms, are lauded for their cleanliness and attractive decor, which contribute to a cozy and family-friendly atmosphere. Guests appreciate the efficient housekeeping with daily room cleaning and the self-service laundry facilities available at no extra charge add an extra layer of convenience.
Despite minor issues noted occasionally, such as a dirty sink or tiles, the overall feedback is overwhelmingly positive. The hotel's clean and inviting environment, coupled with its pleasant service, spacious rooms and well-kept surroundings, make it a popular choice for travelers seeking a comfortable and hygienic stay.
Staff
The staff at Novotel Wrocław City consistently receive high praise for their friendliness, professionalism and willingness to help. Guests commend the service at the reception and restaurant, highlighting individuals who go above and beyond in making their stay pleasant. The reception staff, particularly noted for their friendliness and helpfulness, contribute to smooth check-in and check-out processes. The breakfast staff also receive positive remarks for their accommodating and smiling demeanor.
The hotel's personnel are described as very welcoming, competent and always ready to assist, ensuring a high level of customer service. A special mention is given to Mr. Paweł from the reception and other outstanding employees who leave a lasting impression on guests. Despite a few isolated comments about unwelcoming attitudes and overwhelmed service, the general consensus is that the staff's friendly and professional nature significantly enhances the overall experience at the hotel. Family-friendly amenities and a positive approach towards animals further add to the appeal of staying at Novotel Wrocław City, backed by a team that consistently meets or exceeds guest expectations with their dedicated service.
Wi-Fi
At Novotel Wrocław City, guests generally find the Wi-Fi to be reliable and of good quality with several reviewers noting the strong and fast connection. The positive feedback indicates that the Wi-Fi meets the needs of most visitors, providing efficient internet access throughout their stay. However, there are occasional mentions of issues, including weak internet and problems with the network, suggesting that the experience can be inconsistent. Despite these sporadic concerns, the majority of the feedback points towards a satisfactory Wi-Fi experience, complemented by clean facilities and overall good service.
Parking
Novotel Wrocław City offers a notable parking experience for its guests. The hotel features a large, spacious parking area that ensures plentiful parking spaces, making it easy for guests to park their vehicles. The convenience of having parking directly on-site is one of the highlighted benefits. Moreover, the parking area is described as safe and guarded, adding peace of mind for those traveling by car.
Guests appreciate the affordable pricing relative to the spaciousness and security provided. Although some reviews mention that parking comes with a fee, which is 30 PLN per day, it's often regarded as a reasonable expense. The parking fee, while extra, is clearly stated and most guests find the cost acceptable given the ample space and convenience.
Overall, parking at Novotel Wrocław City is seen as large and convenient with plenty of spaces ensuring that guests do not face difficulties finding a spot. The facility is easily accessible and serves as a notable advantage for those planning to drive to the hotel.
Family
Novotel Wrocław City is an ideal choice for families seeking a welcoming and child-friendly hotel experience. The property features a range of amenities designed to keep children entertained and parents relaxed. Numerous reviews highlight the well-equipped outdoor playgrounds and the children's corners inside the hotel, which are filled with engaging toys and games.
Families will find the rooms spacious and accommodating with options like the room for two adults and two children providing ample space. The family-friendly atmosphere extends to the vibrant decor and overall ambiance of the hotel, creating a cheerful environment for guests of all ages. In addition, there are specialized zones for both young kids and older children, including a gaming corner equipped with an Xbox and foosball tables.
Guests appreciate the peaceful and secure surroundings, which offer a sense of tranquility amidst the fun-filled activities. The positive family experience is further enhanced by the friendly and helpful staff, ensuring that both children and adults feel welcome and cared for throughout their stay. The hotel also caters to pet owners with designated areas for dogs, making it even more convenient for families traveling with their furry companions.
Overall, Novotel Wrocław City impresses with its dedication to creating a family-centric environment, making it a fantastic destination for a family trip.
3 Star
Novotel Wrocław City generally lives up to the Novotel brand, offering great value for a three-star hotel. The hotel operates effectively with standards that some guests even feel are comparable to four-star establishments, making it a gem for its category. This is evident in the facilities and services provided, which include a large LCD TV, a gaming corner for kids, children’s games and overall family-friendly directives, making it an excellent choice for families.
The hotel is praised for being a good value-conscious option for budget travelers, providing a reasonable pricing structure. Guests noted that everything went smoothly during their stay and found the overall tourist class of the hotel and room to be satisfactory for the price. However, some guests felt that this location does not meet the usual Novotel standard they are accustomed to, describing it as average. While the breakfast is diverse, some considered it expensive at 55 zł.
In summary, Novotel Wrocław City offers a reliable, family-friendly accommodation option with adequate facilities and services for budget-conscious travelers, well worth its three-star rating.
Business
Novotel Wrocław City stands out as an excellent choice for business travelers, particularly due to its ideal location. Many guests highlighted it as perfect for business trips, making it highly recommended for such purposes. The hotel’s facilities and services, such as efficient check-in and check-out processes and a reliable Wi-Fi connection, cater well to the needs of working professionals.
The professional and friendly service, combined with very good breakfast offerings, make it an attractive option comparable to other chain hotels. Though there were mentions of a charge for parking and extended check-in and check-out times, the overall experience remains favorable.
The hotel is accessible and suitable for short stays as well as longer business engagements. Its event organization capability also adds to its appeal, making it a comprehensive choice for business events and stays. Thus, Novotel Wrocław City is highly recommended not only for business purposes but also for couples' trips.
Accessible
Novotel Wrocław City boasts excellent accessibility features that make it a suitable choice for guests with disabilities. The hotel provides easy access from the highway, specifically the A4 autoban and is conveniently close to tram services leading to the city center. The property is well-equipped with features such as wheelchair-accessible bedrooms, bathrooms and dining areas. Although some reviews mention the lack of an elevator, an elevator is available for strollers or luggage.
Guests have praised the hotel for its professional and helpful staff, who offer excellent contact and service throughout the stay. However, a few reviews suggest that more shower accessories and safety handles could improve the facilities for older guests. Additionally, there was mention of issues with air temperature control in rooms. Despite minor drawbacks, the overall accessibility and professional service at Novotel Wrocław City seem to offer a positive experience for travelers with disabilities.
Dog Friendly
Novotel Wrocław City is highly praised for its pet-friendly facilities and services, making it an ideal choice for those traveling with their furry companions. Guests appreciate the hotel's welcoming attitude towards pets, noting that dogs are not only allowed but also warmly accepted. The hotel provides dog treats and even meal options specifically for dogs, highlighting their commitment to pet comfort. The environment is described as perfect for walking dogs, ensuring that pet owners have ample opportunities for taking their pets on strolls. Additionally, the hotel is both dog-friendly and child-friendly, making it a great option for families. Overall, Novotel Wrocław City stands out for its excellent approach to accommodating pets and ensuring a pleasant stay for both animal and owner alike.
No, Novotel Wrocław City doesn't have any pool.
No, a spa isn't available at Novotel Wrocław City.
Yes, Novotel Wrocław City welcomes dogs.
Yes, parking facilities are available at Novotel Wrocław City.