Hotel Real del Sol receives substantial praise for its central location, which is a standout feature appreciated by many guests. Situated close to the city center of Cuernavaca, it offers easy access to shopping malls, restaurants, event venues and the main square, making it ideal for both leisure and business travelers. Despite its central positioning, the hotel provides a peaceful and quiet environment, further accentuated by high marks for cleanliness.
Breakfast at the hotel receives a mix of feedback. While many guests enjoy the traditional Mexican options and appreciate the simple, tasty offerings, there are notes on inconsistencies in portion sizes and the inclusion of breakfast in bookings. Dinner fare, however, generally garners favorable reviews for its delicious dishes and good service, though some mention that service can be slow and prices occasionally on the higher side.
The rooms at Hotel Real del Sol are frequently highlighted for their spaciousness, cleanliness and comfort with favorable mentions of amenities like air conditioning and Jacuzzis. However, some guests noted a need for updating furniture and maintenance issues such as lighting and old fixtures.
Cleanliness is a relative strong point with daily well-kept rooms and hygienic facilities, although there have been some concerns about the pool and occasional issues such as dirty curtains or musty smells.
The hotel staff is celebrated for their warmth and attentive service, significantly enhancing the guest experience, despite occasional reports of communication issues and rudeness at the reception. While the WiFi service is widely criticized for being unreliable, the hotel's parking facilities are deemed convenient and appreciated for their ease of use and proximity to the rooms.
The pool presents a mixed experience with some guests enjoying it while others complain about the cold water and cleanliness issues. The beds also receive mixed feedback with some finding them uncomfortable and too hard, indicating a potential need for upgrades.
Overall, Hotel Real del Sol is a recommended choice for travelers seeking a centrally located, comfortable stay in Cuernavaca with commendable staff service and convenient facilities, although there are areas with room for improvement such as WiFi connectivity and updating some aspects of the rooms and amenities.
Hotel Bajo el Volcan enjoys an excellent location in the heart of Cuernavaca, which is highly appreciated by guests looking for convenient access to the city's main attractions. Despite its central position, the hotel offers a peaceful environment, especially around the pool and breakfast areas, which is enhanced by the kindness and attentiveness of the staff.
The hotel's charming interiors and pleasant common areas, including a lovely garden, contribute to a welcoming atmosphere. Excellent parking facilities in such a central setting further add to the convenience of staying at Hotel Bajo el Volcan. The cleanliness of the hotel is another highlight, with guests frequently praising the immaculate condition of the rooms and public areas.
Breakfast receives mixed reviews, with many guests enjoying the delicious and affordable buffet, while others find the basic offering lacking in variety. The rooms are noted for their spaciousness and cleanliness, although some guests have reported discomfort due to hard mattresses, absence of air conditioning, and noise from streets.
The staff’s exceptional service deserves particular mention, as their friendly and helpful demeanor greatly enhances the guest experience. However, Wi-Fi connectivity is an area for improvement, with guests often experiencing slow and unstable internet access in their rooms.
The pool area provides an inviting and relaxing spot for guests, despite its smaller size and occasional temperature issues. While the beds are a common point of contention due to their excessive hardness, the hotel’s overall cozy and intimate atmosphere is appreciated by those seeking a quaint place to stay in Cuernavaca.
Hotel Master Club enjoys a prime location at the foot of the picturesque Lake Tequesquitengo, offering guests beautiful lake views and a peaceful atmosphere. Its proximity to Jardines de México enhances its appeal and convenience. Guests often commend the hotel's attentive service, cleanliness and delicious dining options, making it an overall excellent choice for a well-rounded stay.
The breakfast experience at Hotel Master Club is generally positive with many guests praising the variety, taste and completeness of the options. The hotel’s effort to accommodate early risers by offering breakfast earlier than usual is particularly appreciated. However, some guests have noted that the breakfast can be basic or bland and logistical issues like limited inclusivity for children and short breakfast hours could be improved.
Dinner at Hotel Master Club also receives high praise for the quality of food. Nonetheless, the experience is somewhat marred by high prices, slow service and occasional forgotten orders, prompting some guests to seek alternative dining options.
The hotel’s rooms offer mixed experiences. Guests appreciate the stunning sunrise views, comfortable beds and effective air conditioning. However, various maintenance issues, unpleasant odors and outdated amenities detract from the overall comfort. While some rooms have been beautifully remodeled, the inconsistency in room quality and value for money is a concern for many visitors.
Cleanliness at Hotel Master Club is frequently praised with most guests finding the facilities and accommodations very clean. However, there are occasional mentions of dirty conditions in bathrooms, instances of bed cleanliness issues and minor pest problems.
Staff interactions at the hotel vary widely. Many guests highlight the friendliness and helpfulness of the staff, particularly singling out individuals for their excellent service. Despite this, there are numerous reports of insufficient staffing, especially during the week, leading to delays and inadequate service. Some guests experienced unhelpful interactions, unmet requests and lapses in communication from the reception and concierge.
The hotel’s pools are a popular feature, particularly appreciated by families with children. The well-maintained, clean pools set in visually appealing surroundings add to the quality of the stay. However, guests have noted that the pools can be cold, especially those near the lake with some mentioning issues like ant infestations and old pool towels.
Guest feedback on the beds is mixed. While some find them super comfortable, a significant number of reviews cite issues with hard mattresses and pillows, contributing to uncomfortable sleep. There are also reports of bed cleanliness issues, such as bites and itching, which need addressing.
Overall, Hotel Master Club excels in location, service and cleanliness but has areas for improvement in dining service, room maintenance and bed comfort. Prospective guests should consider these factors for a more informed decision regarding their stay.
Categories
Cheap
4 Star
Pool
Heated Pool
Outdoor Pool
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-6 out of 6 hotels in and around Yautepec