Yokohama, Kohoku-ku, Shin-yokohama 2-2-1135.507357,139.613811(Show on Map)
8.3
Very Good
Checkin - Checkout datesFri, 28 Aug - Sat, 29 Aug28 Aug - 29 Aug
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
Best Western Hotel Fino Shin-Yokohama receives widespread positive feedback for its prime location, comfortably situated just a short walk from Shin-Yokohama Station, making it convenient for both leisure and business travelers. Guests appreciate its proximity to transport links, cultural landmarks, shopping centers and eateries, providing a perfect blend of accessibility and tranquility.
The hotel's breakfast offerings garner praise for their diversity and quality. The daily menu changes and the inclusion of both Western and traditional Japanese items, like xiaolongbao and natural yeast bread, enhance the guest experience. Though some suggest minor improvements like better organization and warmer food temperatures, the overall dining experience is well-regarded.
Rooms at the hotel are highlighted for their cleanliness, comfort and stylish decor, creating a serene atmosphere. While some found the rooms compact, they remain functional and cozy with spacious, well-equipped bathrooms. The work-friendly environment, particularly beneficial for business travelers, stands out. Despite occasional minor issues, the accommodations are viewed as great value for money.
The exceptional cleanliness of the hotel is frequently mentioned with guests appreciating the meticulously maintained rooms and facilities. This high standard of hygiene contributes to a comfortable and hygienic stay.
The staff service is another strong point, consistently praised for their friendliness, efficiency and helpfulness. Their professionalism, especially during check-in, enhances the overall positive experience with instances of staff going above and beyond to assist guests.
The hotel also offers reliable free WiFi and both WiFi and wired LAN options, ensuring a smooth internet experience, though a few found the speed to be slow at times. Parking, while limited and with height restrictions, is generally well-managed with clear guidance and additional nearby parking options are available.
The beds receive high marks for comfort with guests frequently highlighting the spacious and cozy nature of the mattresses and bedding. This focus on a quality sleep experience is a notable strength of the hotel.
As a three-star accommodation, the hotel impresses with its cleanliness, friendly staff and convenient location, exceeding typical expectations for its rating. It serves as an excellent choice for both leisure and business travelers with the latter finding it particularly supportive due to its proximity to business hubs and functional workspaces. Overall, Best Western Hotel Fino Shin-Yokohama stands out as a top choice in the area, offering a comfortable and convenient stay.
Categories
Free Wi-Fi
AI-generatedThis hotel offers free Wi-Fi. It is suitable for guests who need to stay connected, whether for business or personal use.
Business
AI-generatedBest Western Hotel Fino Shin-Yokohama is within a short walk to Shinyokohama Ekimae Park. It offers essential amenities and services suitable for business stays.
3 Star
AI-generatedLocated in Shin-Yokohama, this hotel is near the Shin-Yokohama Station and Ramen Museum. It offers standard amenities and a comfortable stay, appealing to travelers seeking convenience and accessibility.
Room Types
Superior Twin RoomThe double room features air conditioning and a tea and coffee maker. The unit has 2 beds.
Standard Double RoomThe double room provides air conditioning and a tea and coffee maker. The unit offers 1 bed.
Deluxe Single RoomThe single room features air conditioning and a tea and coffee maker. The unit has 1 bed.
Executive Twin RoomThe triple room provides air conditioning and a tea and coffee maker. The unit offers 3 beds.
Guest Reviews
8.3
Very Good
Review Summaries
Summarized by AI
Location
Best Western Hotel Fino Shin-Yokohama enjoys an excellent location that is highly praised by guests, primarily for its proximity to significant transport links and cultural landmarks. Situated just a short, approximately 5-minute walk from Shin-Yokohama Station, the hotel is convenient for travelers using both the Shinkansen and JR trains. This makes it an ideal base for exploring Yokohama and beyond.
The convenience of being close to the station extends beyond ease of travel. Guests appreciate the abundance of nearby amenities such as convenience stores, restaurants, cafes and shopping centers, ensuring that everything they need is within easy reach. The hotel’s location is also described as quiet yet central, offering a calm environment despite its central position.
Cultural and recreational highlights like the Yokohama Arena and Nissan Stadium are easily accessible, making it a favored choice for those attending events. Additionally, attractions like the Ramen Museum and various eateries round out the appeal, making the hotel a convenient hub for both leisure and business travelers. Overall, the location of Best Western Hotel Fino Shin-Yokohama strikes a perfect balance between convenience, accessibility and comfort.
Breakfast
Best Western Hotel Fino Shin-Yokohama receives largely positive feedback regarding its breakfast offerings with guests frequently describing it as delicious and satisfying. Many reviewers appreciate the variety and quality of the food, noting that the menu changes daily to avoid monotony during extended stays. The presence of a diverse salad bar, including unique items like komatsuna namul and boiled okra, has impressed many. Western-style options are plentiful and it's a pleasant surprise for many guests to find traditional Japanese items like rice and miso soup available as well.
Particularly highlighted are the xiaolongbao, yogurt and natural yeast bread, all praised for their exceptional taste. The meticulous cleanliness of the breakfast area, managed by diligent staff, further adds to the positive dining experience. Despite some mentioning high costs, many find the inclusion of breakfast to offer good value for money.
However, not all feedback is glowing. Some guests express mild dissatisfaction with limited menu options and occasional unmet expectations regarding the variety and restocking of items. A few reviews suggest reducing salt content or serving food at a warmer temperature for an improved experience. Additionally, some have noted that the breakfast service could benefit from better organization, especially regarding replenishing drinks.
Overall, while there are areas for improvement, the breakfast at Best Western Hotel Fino Shin-Yokohama is widely enjoyed for its taste, variety and cleanliness, making it a recommended choice for visitors.
Rooms
The rooms at Best Western Hotel Fino Shin-Yokohama offer a mix of functionality and comfort with many guests noting the clean and well-maintained condition of their accommodations. The decor, featuring a calming combination of brown and white colors, creates a serene atmosphere that enhances the overall experience.
Guests frequently describe the rooms as cozy, neat and stylish, often mentioning the spaciousness and comfortable nature of the beds and overall layout. While some found the rooms compact and even small by Western standards, they often noted that the size was reasonable and typical for Japan, providing adequate space for a short stay. For business travelers, the work-friendly environment, including a spacious desk, was a highlight.
The bathrooms are spacious and clean with a few minor issues like slow drainage reported occasionally. However, the presence of ample amenities and modern facilities adds a touch of luxury to the stay. Overall, the rooms are considered a great value for money, especially appreciating the cleanliness and comfort offered.
Beds
Guests at the Best Western Hotel Fino Shin-Yokohama frequently praise the beds for their comfort and quality. Reviewers highlight that the beds are big, often mentioning spacious double beds and wide beds adorned with plenty of pillows and lightweight duvets, providing a cozy night's sleep. Many guests found the beds to be very comfortable, noting medium-firm to soft mattresses that allowed them to sleep soundly. Several reviews also appreciated the cleanliness and newness of the bedding, contributing further to the overall comfort.
Additionally, some guests specifically mentioned the Simmons beds, highlighting their high quality. Although there were a few mentions of hard mattresses and concerns about stains on futons, these were in the minority compared to the overwhelmingly positive feedback. Guests often found the family's room setup with three beds to be spacious and comfortable, enhancing their stay. Clean rooms combined with comfortable beds and pillows left many guests satisfied and well-rested.
Despite occasional critiques about the sofa bed being hard and a few other minor issues, the general consensus underscores the exceptional comfort and size of the beds at this hotel, making them a standout feature for those visiting Shin-Yokohama.
Cleanliness
Guests consistently highlight the exceptional cleanliness of the Best Western Hotel Fino Shin-Yokohama. The rooms are frequently described as very clean, well-maintained and beautiful. The hotel's new facilities and luxurious interior contribute to a sense of comfort and cleanliness, making stays both pleasant and hygienic. The thorough cleaning and attention to detail, including daily room cleaning and well-maintained amenities, were particularly appreciated by visitors. Spacious and tidy rooms left positive impressions and guests found the hotel to be both quiet and conveniently located near the station. Despite minor issues like occasional hairs in bathrooms and occasional clogged washrooms, overall reviews indicate a high level of satisfaction with the cleanliness and organization of the hotel. This focus on cleanliness, matched with beautiful and well-equipped facilities, ensures a comfortable stay for travelers.
Staff
Guest reviews of Best Western Hotel Fino Shin-Yokohama consistently highlight the hotel's exceptional staff service. Many guests have praised the friendliness and politeness of the reception and concierge personnel, noting their responsiveness and willingness to assist. The hotel staff’s efficiency and professionalism, particularly during check-in, contribute to a smooth and comfortable stay. Guests have found the staff to be very kind, understanding and proactive in handling requests, from managing luggage to providing clear explanations. The night and evening staff also received commendations for their courteous demeanor.
Additionally, the restaurant's personnel were described as welcoming and friendly, enhancing the overall dining experience. Special instances of outstanding service, such as a receptionist bringing a cake to a guest's room, reflect the staff’s thoughtfulness and attention to detail. Furthermore, guests appreciated the consistent and resourceful customer service with bilingual support being an added advantage. Overall, the staff at Best Western Hotel Fino Shin-Yokohama are commended for their superb customer service, contributing significantly to a positive hotel experience.
Wi-Fi
The WiFi at Best Western Hotel Fino Shin-Yokohama generally receives positive remarks from guests. Many found the internet connection to be functional and problem-free with some even noting the availability of both Wi-Fi and wired LAN options. While a few guests mentioned that the free Wi-Fi speed could be slow, overall, there were no significant issues reported regarding the WiFi performance.
Parking
The Best Western Hotel Fino Shin-Yokohama receives mixed feedback regarding its parking facilities. Guests commend the clear and kind parking guidance, making it easy to understand where to park. The hotel offers parking at a fee of 2000 yen per night, which some find reasonable while others wish it were cheaper.
Due to limited parking spaces and a height restriction of 1.5 meters, not all guests could utilize the hotel's parking lot. However, the hotel helpfully provided information on nearby coin parking lots, which accommodate larger vehicles. These nearby options were noted for being accessible, though some guests ended up paying slightly more. Overall, while parking is available and generally well-managed, the limited space and height restriction suggest exploring additional nearby options might be necessary.
3 Star
Best Western Hotel Fino Shin-Yokohama provides quality three-star accommodations, ideal for travelers seeking cost-effective lodging. The hotel's clean, new and conveniently located near the Shinkansen station, making it a practical choice for business travelers. Despite its typical small room sizes, the rooms are clean, well-maintained and comfortable with even the unit bath not feeling too cramped.
Guests consistently praise the polite and pleasant staff, whose excellent service enhances the overall experience. The hotel exceeds expectations for a three-star rating and stands out as a solid option in the area. It's praised for its cleanliness and convenience with several restaurants and convenience stores nearby. While there are minor shortcomings, such as the absence of beauty products and the closed restaurant, the reasonable prices and early check-in option add to its appeal. Overall, the hotel achieves a standard three-star experience with a focus on value and convenience.
Business
Best Western Hotel Fino Shin-Yokohama offers a highly supportive environment for business travelers. Guests praise its good cost-benefit ratio and convenience for business travel, highlighting the proximity to Shin-Yokohama Station and the nearby company offices. The hotel boasts a reliable, Wi-Fi supportive workspace within the rooms, which are described as perfect for business needs.
The effectiveness of the business accommodations is complemented by spacious desks, capable of holding two laptops and a work area on the ground floor. There's also a microwave available for those working long hours. The hotel's location is noted as ideal with a convenience store nearby adding to the ease of the stay. With facilities and services aimed at supporting business tasks, including the capability to request a taxi every morning, it's well-suited for long-term business stays. Guests consistently regard it as the best location and option for business trips, underlining its overall suitability for working professionals.
FAQ
No, Best Western Hotel Fino Shin-Yokohama doesn't have any pool.
No, a spa isn't available at Best Western Hotel Fino Shin-Yokohama.
No, Best Western Hotel Fino Shin-Yokohama doesn't allow dogs.
No, parking facilities aren't available at Best Western Hotel Fino Shin-Yokohama.
No, Best Western Hotel Fino Shin-Yokohama doesn't have a gym.
