Shin Yokohama Grace Hotel

Yokohama 35.50885400, 139.61865800 , Kohoku-ku, Shin-yokohama 3-6-15 (Show on Map)
8.1
Very Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsThe Shin Yokohama Grace Hotel offers a highly convenient and comfortable experience, placing it as a top choice for travelers due to its prime location steps away from Shin-Yokohama Station. The ease of access to transportation, Yokohama Arena, Nissan Stadium and various dining and shopping options are frequently praised. Guests also appreciate the cleanliness, well-maintained conditions and modern design of the spacious rooms, which accommodate both solo travelers and groups comfortably.

A standout feature is the highly rated breakfast showcasing traditional Japanese cuisine in a serene and stylish setting. The generous, high-quality dishes and attentive service contribute to a satisfying start to the day, despite a few remarks about the cost and the need for advance booking. The immaculate cleanliness throughout the hotel, including well-kept bathrooms and general areas, adds to the sense of comfort and relaxation.

Guests consistently highlight the exceptional staff service with the front desk and other personnel noted for their politeness, helpfulness and efficiency in providing a smooth, stress-free stay. The hotel's free Wi-Fi, while generally appreciated for its fast and reliable performance, does have mixed reviews about connectivity issues in some rooms.

The parking facilities are another convenience, offering secure and accessible options, though there are comments about the additional fee. Furthermore, the area around the hotel is vibrant, brimming with nightlife options and dining establishments, making it an ideal spot for evening activities.

Overall, the Shin Yokohama Grace Hotel performs notably well within its three-star rating, providing an experience that often exceeds guests' expectations. With its advantageous location, cleanliness, friendly staff and quality amenities, it delivers excellent value for both short and longer stays.
Show more
Categories
Hotel with Parking
This hotel is mentioned as having parking available on its premises.

3-Star Hotel
This hotel in Kohoku-ku, Shin-Yokohama, offers comfortable stays and is known for its reliable service. It provides good value for money, making it a practical choice.

Hotel near Nightlife Spots

Room Types
Single Room - Non-Smoking Rooms feature an interior in neutral colours, and they’re fitted with air conditioning, an LCD TV and a fridge. Toiletries and a hairdryer are provided in the en suite bathroom. Free Wi-Fi and wired internet are available.

Deluxe Twin Room - Non Smoking More spacious room with an interior in neutral colours, 2 single beds and a sofa. Its fitted with air conditioning, an LCD TV and a fridge. Toiletries and a hairdryer are provided in the en suite bathroom. Free Wi-Fi and wired internet are available. The sofa-bed can be converted into a third single bed.

Twin Room - Non-Smoking Rooms feature an interior in neutral colours, and they’re fitted with air conditioning, an LCD TV and a fridge. Toiletries and a hairdryer are provided in the en suite bathroom. Free Wi-Fi and wired internet are available.

Double Room with Small Double Bed - Non-Smoking Rooms feature an interior in neutral colours, and they’re fitted with air conditioning, an LCD TV and a fridge. Toiletries and a hairdryer are provided in the en suite bathroom. Free Wi-Fi and wired internet are available. This room has a semi-double bed (120 cm wide).

Double Room with Small Double Bed with Late Check-In 18:00 - Non-Smoking Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features air conditioning, an electric kettle, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit has 1 bed.

Single Room with Late Check-In 18:00 - Non-Smoking Offering free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. The single room offers air conditioning, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

Japanese Western Room - Non-Smoking This family room features air conditioning, an electric kettle and a TV. The unit offers 2 beds and 3 futons.

Casual Twin Room - Non-Smoking The twin room offers a tea and coffee maker. The unit has 2 beds.

Guest Reviews
8.1
Very Good
Location
The Shin Yokohama Grace Hotel enjoys an enviable location for both convenience and accessibility. Positioned just steps away from Shin-Yokohama Station, it makes traveling a breeze, whether you're accessing the Shinkansen or exploring the rest of Yokohama. The proximity to Yokohama Arena, Nissan Stadium and an array of restaurants and shopping malls means guests are never far from entertainment and essentials. Many reviews highlighted the ease of getting around thanks to the hotel's central location with statements describing it as “super convenient” and “unbeatable in terms of proximity” to the station. The presence of nearby convenience stores and dining options further adds to the hotel's appeal, making it a practical choice for both business trips and leisure stays. Guests appreciated not just the prime position but also the cleanliness and well-maintained condition of the accommodations with ample amenities and helpful staff rounding out the exceptional experience.

Breakfast
Shin Yokohama Grace Hotel offers a breakfast experience that has consistently received high praise from guests. The morning meal is a sophisticated presentation of traditional Japanese cuisine with a notable emphasis on quality ingredients and careful preparation. Diners frequently describe the breakfast as delicious with the calm atmosphere of the breakfast venue contributing to a peaceful dining experience.

Guests have appreciated the generous portions and the modern, stylish arrangement of the traditional dishes. The quality and quantity of the food are often highlighted with many finding the breakfast to be very satisfying. The service during breakfast also receives commendations for being polite and attentive, adding to the overall positive experience.

Despite the overwhelmingly positive feedback, there are occasional remarks about the breakfast being expensive and limited to Japanese-style cuisine, which may not cater to all preferences, particularly for those desiring Western options. Additionally, some guests mention the requirement to book breakfast in advance and express a wish for more flexibility in breakfast timings.

Overall, the breakfast at Shin Yokohama Grace Hotel stands out for its delicious, high-quality Japanese dishes served in a serene and elegant setting, making it a recommended choice for guests with a taste for authentic Japanese morning meals.

Rooms
The guest reviews of the Shin Yokohama Grace Hotel primarily highlight a strong emphasis on cleanliness and spaciousness. Multiple guests have noted that rooms are both clean and comfortable with positive remarks about the good ventilation and modern design elements. The air conditioning in some rooms is efficient, though there were mentions of issues with air conditioning performance and noise.

Many users appreciated the spaciousness, especially in the Japanese-Western style rooms and rooms with tatami spaces, which were praised for being comfortable and accommodating for groups. Additionally, guests found the hotel's proximity to the station very convenient, adding to the overall ease of their stay.

While the cleanliness and space are frequently praised, there were some remarks about minor inconveniences, such as small room sizes, insufficient storage for large luggage and occasionally awkward power outlet placements. Complaints about musty smells and minor maintenance issues like missing light buttons or peeling wallpaper were noted but did not overshadow the predominantly positive feedback on room size and comfort.

Overall, the Shin Yokohama Grace Hotel earns positive marks for cleanliness, spacious rooms and a comfortable stay, though there are some noted areas for improvement in room maintenance and minor amenities.

Beds
The Shin Yokohama Grace Hotel receives generally positive feedback concerning the quality of its beds with numerous guests reporting a comfortable and restful experience. Many appreciated the beds for being spacious, clean and well-maintained, which contributed to a good night's sleep. The firmness of the mattresses and the different firmness levels of included cushions also found favor among guests.

Despite a few remarks about the beds being either too firm or uncomfortable, the overall consensus leans towards a satisfying sleep experience. Pillows, though largely described as clean and comfortable, did receive some mixed reviews regarding their hardness and an occasional scent.

The hotel's quiet environment further enhances the sleeping experience, insulating guests from external noise. While a small number of visitors had issues with the bed's firmness or reported the bedding feeling damp, it seems most guests left with positive impressions of their sleep quality at the Shin Yokohama Grace Hotel.

Cleanliness
At the Shin Yokohama Grace Hotel, cleanliness consistently stands out, offering guests a reassuring sense of comfort. Reviews emphasize the hotel's immaculate condition, extending from the lobby's luxurious feel to the well-maintained guest rooms and facilities. The rooms themselves are described as tidy, spacious and beautifully maintained, ensuring a pleasant stay.

Guests also appreciate the hotel's attention to detail, such as the lovely fragrance permeating both the corridors and rooms, contributing to a welcoming atmosphere. The bathrooms and toilets, in particular, are highlighted for their cleanliness and ample space, adding to the overall comfort.

Despite some minor issues, like occasional dust on air purifiers or minor wear and tear, the hotel's cleanliness standards largely leave a positive impression. The diligent housekeeping and attractive, well-equipped facilities contribute to a high level of guest satisfaction. Additionally, the hotel's close proximity to Shin Yokohama station and courteous, English-speaking staff further enhance the guest experience, making it a convenient and comfortable choice for travelers.

Staff
The Shin Yokohama Grace Hotel consistently receives praise for its excellent staff service. Guests often highlight the warm, friendly and helpful nature of the staff, noting their politeness and prompt responses. The front desk staff in particular are frequently mentioned for their kindness and flexibility, providing smooth check-in and check-out experiences and assisting with various needs, such as arranging taxis late at night or managing forgotten items. Guests appreciate the staff's efforts to accommodate room upgrades and their willingness to help with luggage storage after check-out, contributing to a stress-free stay. Staff members are also commended for their smiles and pleasant attitudes, creating a welcoming atmosphere. Despite occasional remarks about stiffness or lack of smiles from some staff, the overall impression is one of a highly courteous and diligent team dedicated to providing a positive experience for hotel guests.

Wi-Fi
The Wi-Fi experience at Shin Yokohama Grace Hotel shows mixed reviews. On the positive side, some guests appreciated the fast and reliable Wi-Fi, making it easy to watch YouTube on their smartphones without issues. The presence of a LAN jack was noted and free Wi-Fi in the building enabled convenient internet access. Additionally, the capability for mirroring and accessing YouTube on the TV was considered beneficial.

However, there were also reports of weak and slow Wi-Fi with some guests unable to get a connection in their rooms at all. YouTube playback on the TV was sometimes hampered by lag due to signal issues. Despite these drawbacks, amenities like free DVD players and the ability to stream YouTube contribute to a generally satisfactory digital experience for many travelers.

Parking
The Shin Yokohama Grace Hotel boasts a convenient location with ample parking options that consistently impress guests. There's a parking lot located right in front of the station and another adjacent to the hotel entrance, making it highly accessible. Guests frequently noted the secure and smooth experience when using the private parking facilities, even though it comes with an additional fee of ¥1,500. The guidance and customer service provided for parking are generally praised with staff being described as attentive and considerate, ensuring guests are well-informed and comfortable. Some reviews highlighted gratitude for the care taken regarding parking arrangements, noting that it was beneficial for extending their stay. However, a few guests mentioned that guidance could be improved. Overall, the parking facilities at Shin Yokohama Grace Hotel are a valued amenity, enhancing the overall convenience and experience for visitors.

Nightlife
The area around Shin Yokohama Grace Hotel offers a vibrant nightlife scene. Guests frequently mention the convenience of numerous nearby restaurants and bars, creating a lively atmosphere for evening activities. Additionally, the proximity to Yokohama Arena makes it an attractive option for those attending live events. The presence of late-opening shops, convenience stores, food shops and izakayas adds to the appeal, ensuring a variety of dining and entertainment choices within a short walk. The combination of diverse culinary options and entertainment venues makes the hotel's location ideal for experiencing the local nightlife.

3 Star
The Shin Yokohama Grace Hotel offers an experience that aligns well with its three-star rating. Although it carries the characteristics of a typical business hotel, several elements elevate its appeal. Guests found the hotel’s location particularly advantageous, especially on a rainy night, due to its close proximity to Shin-Yokohama Station.

While initial expectations were modest given the reasonable price, many were pleasantly surprised by the value received. The hotel features luxurious touches, such as a soft, fluffy carpet, that add to the overall experience. Guests noted that the facilities are a step above other similarly priced hotels in the area, making it a good choice for longer stays.

However, some reviews indicated that the price-service balance was average and the parking fee was considered somewhat high. Nevertheless, the general sentiment was that a small additional fee could potentially elevate the comfort level to that of a four-star hotel. Overall, it's a solid option for those seeking decent accommodation at a reasonable cost.


No, Shin Yokohama Grace Hotel doesn't have any pool.

No, a spa isn't available at Shin Yokohama Grace Hotel.

No, Shin Yokohama Grace Hotel doesn't allow dogs.

Yes, parking facilities are available at Shin Yokohama Grace Hotel.

No, Shin Yokohama Grace Hotel doesn't have a gym.

Location Show Map
More Options
  • Hotel in Yokohama

  • 7.9 Good

  • From $46

  • Hotel in Yokohama

  • 8.2 Very Good

  • From $60

  • Hotel in Yokohama

  • 7.4 Good

  • From $52

  • Hotel in Yokohama

  • 7.9 Good

  • From $58



6,973,812

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ