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Summary of reviewsFantasy Palace, a strategically located hotel near attractions such as Sun Moon Lake and the Formosan Aboriginal Culture Village, stands out for offering a serene and convenient base for exploring the Yuchi Township area. Its accessible walking trails and tranquil environment further enhance the stay experience, although parking can sometimes be challenging.
The breakfast at Fantasy Palace pleases many guests with its diverse and delicious array of predominantly Chinese-style cuisine. The inclusion of breakfast in the stay and the abundance and efficiency of service are appreciated, though occasional criticisms about the variety, taste and dining setup exist. Dinner experiences are also praised with guests noting the quality, value and the pet-friendly dining option. In-room dining services could be a desirable addition.
Rooms at Fantasy Palace are frequently highlighted for their comfort and cleanliness with spacious layouts, comfortable beds and thoughtful features for families. Guests appreciate rooms with balconies and beautiful mountain views. However, some issues include inadequate lighting, soundproofing problems and sporadic cleanliness concerns like a smokey smell or visible dust.
Cleanliness overall is highly regarded, especially in guest rooms and play areas, though there are occasional mentions of dirty bathrooms and floors. The staff earns positive feedback for their friendliness, attentiveness and helpful service, contributing significantly to the welcoming atmosphere of the hotel.
Parking options, including indoor and outdoor lots with charging spaces for electric vehicles, add convenience for guests, although clarity in signage and layout may need improvement. However, the overall feedback remains positive with ample and spacious parking praised.
Fantasy Palace is especially notable for its family-friendly environment, offering excellent children's playrooms and outdoor areas for activities. Spacious rooms designed for families, along with cost-effective breakfast options and pet-friendly facilities, make it an ideal choice for families traveling with children and pets. The hotel’s unique animal viewing areas and various other features like an EV charging station and table tennis room ensure there's something for every family member to enjoy.
Beds in Fantasy Palace are praised for their comfort and cleanliness, catering to various guest preferences with a good balance of hardness and softness. Despite some minor criticisms, the bedding arrangements generally promise a restful night's sleep.
Lastly, the hotel excels in accommodating pets, particularly small dogs, allowing them in rooms and dining areas, which is a rare and highly appreciated feature among pet-owning guests. This inclusive and pet-friendly approach makes Fantasy Palace a top recommendation for travelers with pets.
In summary, Fantasy Palace excels in providing a convenient, family and pet-friendly environment with clean, comfortable rooms and a generally positive dining experience, making it a favored destination for a pleasant stay in Nantou. Show more
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Categories
Family Friendly Hotel
The name suggests a whimsical theme that could appeal to children. Located in Yuchi, it offers convenient access to Sun Moon Lake attractions, making it suitable for families wanting to explore the area.
Dog Friendly Hotel
This hotel is listed as pet-friendly on multiple sites and is a hotel, suggesting more comprehensive services compared to smaller B&Bs or guesthouses.
Hotel with Parking
Fantasy Palace offers parking facilities. This is beneficial for guests who want to explore Nantou and Sun Moon Lake by car.
EV charging stations
Accessible Hotel
This hotel provides accessible rooms for guests who require them. It also offers accessible parking for guests.
Hotel with EV Charging Stations
This hotel is listed as providing parking and an EV charger for guests.
3-Star Hotel
This hotel in Nantou County provides standard accommodations with necessary amenities for a comfortable experience.
Hotel Taking Steps Towards Sustainability
Business Hotel
Hotel with Gym
Room Types
Simple Twin RoomThis twin room has a balcony or external window, electric kettle and tea/coffee maker.
Simple Family RoomThis quadruple room has a balcony or external window, features a balcony, satellite TV and view.
Japanese-Style Family Room (6 Adults)This family room has a balcony or external window, tea/coffee maker and electric kettle.
Classic Double Room with BalconyThe spacious double room provides air conditioning, a tea and coffee maker, a terrace with mountain views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Twin RoomThe twin room features a private bathroom equipped with a shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with satellite channels, a tea and coffee maker, a safe deposit box, parquet floors as well as mountain views. The unit offers 2 beds.
About Fantasy Palace
License: 126
Guest Reviews
7.8
Good
Location
Fantasy Palace is strategically situated near several notable attractions, making it an ideal choice for travelers looking to explore the region. Guests highlight its close proximity to Sun Moon Lake, approximately a 10-minute drive and the Formosan Aboriginal Culture Village. It's also conveniently located near the Jiufen Culture Village and the bustling center of Yuchi Township, providing easy access to dining and shopping options. Despite being in a quieter area, the hotel's location is described as excellent and convenient with clean and spacious rooms enhancing the stay experience. The serene environment and accessible walking trails offer additional charm for those seeking a tranquil retreat. However, some reviews note that parking can be challenging and the entrance might be difficult to spot. Overall, Fantasy Palace provides a convenient and peaceful base for exploring nearby attractions.
Breakfast
The breakfast at Fantasy Palace presents a diverse and delicious array of options that have generally pleased many guests. The offerings are predominantly abundant, fresh and flavorful with a noticeable inclination toward Chinese-style cuisine, including a good mix of vegetarian dishes. The inclusion of breakfast with the stay is a positive aspect and numerous guests appreciated the richness and quality of the meals provided.
However, the breakfast experience is not universally lauded. Some reviews indicate that the breakfast menu could benefit from more variety, as the current choices are seen by some as limited and repetitive. While the fast replenishment of dishes is a plus, other logistical issues, such as the large round tables for seating and occasional issues with soundproofing, detract from the overall experience.
Additionally, some guests found the breakfast to be average or ordinary, noting that it meets basic needs but lacks a wow factor. Complaints about the breakfast dishes being too salty, the toast's peculiar taste and mediocre coffee were also noted. Despite these criticisms, the overall sentiment leans positive with the abundant and well-seasoned dishes, combined with the efficiency of service, contributing to an enjoyable start to the day for many guests.
Dinner
Fantasy Palace offers a delightful dining experience that has received positive remarks from guests. The food is often described as really delicious and the meals are considered great value. Guests appreciate the convenience of being able to order dinner with the taste and portion sizes being generally acceptable. Additionally, the hotel is pet-friendly, allowing pets to dine with their owners. Some guests expressed a desire for in-room dining services, which would enhance convenience further. Overall, dining at Fantasy Palace is seen as a satisfactory complement to the stay.
Rooms
'Fantasy Palace' offers a range of rooms known for their comfort and cleanliness. Many guests appreciate the spaciousness and comfortable beds, making it a family-friendly choice. The rooms feature varied decor, from simple and neat setups to more luxurious designs. Bathrooms, highlighted for their appropriate water temperature, often lack sufficient body wash and shampoo and can have issues such as low water pressure or consistent noises from the toilets.
Some rooms offer great additional features like balconies, a beautiful mountain view and extra functional spaces like small desks, chairs and storage. Rooms especially designed for families, such as the six-person units with tatami floors, receive high praise for their value, space and suitability for children.
However, there are consistent issues with lighting, as many rooms are reported to be too dim. Soundproofing is often inadequate, leading to disturbances and internet connectivity can be unstable. Some reviews mention problems with room layouts and the lack of necessary furnishings, such as wardrobes and mirrors. A notable downside is the occasional presence of a smokey smell and visible dust, detracting from the overall experience.
Despite these setbacks, 'Fantasy Palace' remains a popular choice among travelers due to its spacious, clean and comfortable rooms, alongside thoughtful features for families.
Beds
Fantasy Palace has garnered positive feedback for its beds, notable for their comfort and cleanliness. Guests frequently praised the beds as very comfortable and clean, providing excellent bedding for a good night's sleep. The beds have a moderate hardness, appealing to many who found them comfortable to sleep on. The hotel offers spacious room types, including large double beds and raised tatami floors with multiple beds, catering to various guest needs.
Cleanliness is a standout feature with both the floors and beds being very clean. Some guests, however, noted that the mattresses could be a bit hard and the pillows too soft or low, which could make sleeping a bit challenging for some. The bed sizes are not king-size and guests turning over in bed might cause movement that is noticeable.
The overall value for money is deemed good and the bed arrangements are suitable for short stays, including business trips. Despite minor criticisms about bed hardness and pillow softness, the consensus points to the beds at Fantasy Palace being well-made, clean and offering a comfortable night's rest.
Cleanliness
Fantasy Palace has garnered considerable praise for its cleanliness, particularly in guest rooms. Numerous reviews herald the rooms as clean, tidy and comfortable. The overall environment of the hotel is frequently noted as being clean and pleasant, making it appealing for guests, including those traveling with pets. Both the children's play area and the outdoor animal area are highlighted for their impeccable cleanliness.
However, some areas have received criticism. Several guests pointed out issues with dirty bathrooms and floors. There are mentions of specific problems such as yellow stains and an unorganized bed after cleaning. Issues with room cleanliness consistency and specific areas like the balcony and restaurant cleanliness are also raised.
Despite these criticisms, the general sentiment underscores a clean and pet-friendly environment and the polite staff further enhances the experience. For families and those bringing pets, the well-maintained play areas and outdoor spaces are significant positives.
Staff
The reviews paint a generally positive picture of the staff at Fantasy Palace, highlighting their enthusiasm, friendliness and helpfulness. Many guests appreciated the excellent and friendly service, noting that the staff at the front desk and other areas of the hotel were very attentive and polite. Manager Li at the front desk received specific praise for providing excellent service and the evening parking lot manager was described as particularly enthusiastic. While the service quality was often described as good or very good, there were isolated mentions of less enthusiastic or proactive behavior from some of the staff. A few guests noted room for improvement in service quality and responsiveness. Despite these minor criticisms, the overall sentiment towards the service staff at Fantasy Palace remains highly positive with many guests expressing satisfaction with their interactions. Additionally, the hotel is noted to be clean, comfortable and pet-friendly, enhancing its appeal.
Parking
Fantasy Palace boasts a variety of parking options, including both indoor and outdoor lots. The facility offers ample and spacious parking areas, ensuring that guests rarely struggle to find a spot. Many reviewers appreciated the convenience of the available parking and found it to be good for their needs. Additionally, charging parking spaces for electric vehicles are an added benefit.
The parking lot's size and spaciousness receive frequent praise, providing ease of maneuverability. The availability of an underground parking option adds extra convenience, especially for guests looking to avoid weather conditions.
However, a few guests mentioned that the signage for parking could be improved and some found the parking layout inconvenient. There were also noted instances of a lack of available spots in the underground section with personnel not always on hand to guide guests. Despite these minor issues, the overall feedback on parking at Fantasy Palace remains positive.
Family
Fantasy Palace offers an exceptional experience for families, especially those traveling with children. It's a haven for kids, boasting a wonderful children's playroom and playground facilities downstairs. The hotel environment is designed with children in mind, featuring various play areas where kids can delight in different activities.
Families can stay comfortably in spacious six-person rooms, ideal for accommodating both kids and their parents. The tatami space in these rooms adds an extra charm, allowing children to play happily. The hotel also stands out for its pet-friendly facilities, making it a perfect option for families traveling with pets.
Children can enjoy a cost-effective breakfast at 150 TWD, served in a dedicated dining room designed for parents to dine with their children. The Chinese-style breakfast, along with an entertaining Children's Day night, adds to the delight for the young guests.
A notable feature of the hotel is the outdoor area where children can view guinea pigs, enhancing the overall child-friendly environment. Additionally, the hotel offers an EV charging station, table tennis room and access to nearby market stalls, ensuring there's something for every family member.
Overall, Fantasy Palace lives up to its reputation as a family-friendly destination, providing ample facilities and activities that cater specifically to children's enjoyment and family convenience.
Dog Friendly
Fantasy Palace stands out as an exceptionally pet-friendly hotel, highly praised for its accommodations tailored towards guests traveling with their furry companions. Pets are allowed throughout the hotel, including in the rooms and shared dining areas, making it easy for guests to include their pets in all aspects of their stay. The hotel is noted for being particularly welcoming to small dogs with provisions to accommodate two puppies in each room.
Dining is made convenient with a designated pet-friendly dining area, allowing guests to enjoy meals with their pets. There is even a separate breakfast space for those who prefer to dine exclusively with their pets. This comprehensive pet-friendly approach makes Fantasy Palace a top choice for families wishing to bring their beloved dogs on holiday.
Guests have frequently expressed satisfaction with the hotel's policy of allowing pets, even mentioning it's rare to find such accommodating facilities elsewhere. For anyone looking to travel with their pets, particularly dogs, Fantasy Palace comes highly recommended as the ultimate pet-friendly destination in Nantou.
No, Fantasy Palace doesn't have any pool.
No, a spa isn't available at Fantasy Palace.
Yes, Fantasy Palace welcomes dogs.
Yes, parking facilities are available at Fantasy Palace.