Sun Moon Lake Apollo Resort Hotel

Yuchih 23.86530000, 120.91195900 , No. 3, Mingsheng Street (Show on Map)
8.2
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsSun Moon Lake Apollo Resort Hotel is highly regarded for its superb location, comfortably nestled by the picturesque Sun Moon Lake, offering guests breathtaking views and convenient access to the pier and local transportation. These stunning lake views from rooms and balconies are a standout feature, enhancing the tranquil experience of the hotel. In addition to its location, the hotel provides easy access to nearby shopping and dining venues, adding to its convenience for travelers.

Breakfast at the hotel offers a satisfying experience, with a variety of Taiwanese and Western options, including unique selections like sweet potato porridge. Although some guests mention limited variety and slow service, the breakfast is generally appreciated, with options for room service allowing meals to be enjoyed on the balcony in a bright and well-arranged environment.

The rooms at Sun Moon Lake Apollo Resort Hotel are described as beautifully decorated, spacious, and well-maintained, with a Japanese aesthetic that complements the hotel’s tranquil lakeside setting. Cleanliness is a strong point, with the accommodation being noted for its immaculate conditions and new facilities. Despite minor criticisms regarding soft beds, small bathrooms, or soundproofing, guests highlight the cleanliness and comfortable atmosphere, supported by thoughtful extras such as a charming tea set.

The hotel staff are commended for their exceptional service and friendliness, contributing to a welcoming and hospitable stay. The attentive and accommodating nature of the team, especially at the front desk, leaves a positive impression on guests, ensuring a pleasant experience despite occasional language barriers.

Lastly, the hotel garners praise for the comfort of its beds, which are frequently described as very comfortable, offering guests restful sleep. Despite one comment regarding the cleanliness of bedsheets, the quality of bedding significantly contributes to guests' overall satisfaction.

In summary, Sun Moon Lake Apollo Resort Hotel is a delightful destination celebrated for its remarkable location, cozy rooms, delightful breakfast, and exceptional staff, creating a serene and enjoyable retreat by the lake.
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Family Friendly Hotel
The resort setting and name suggest amenities and activities geared toward relaxation and recreation, which could include family-friendly options. Its location near Sun Moon Lake makes it attractive for families interested in water activities and scenic views.

3-Star Hotel
This hotel is located in Nantou and is popular among guests. It offers comfortable accommodations and is well-regarded for its location and service.

Hotel Taking Steps Towards Sustainability

Accessible Hotel

Room Types
Deluxe Double Room with Balcony and Lake View This double room features air conditioning. Please note that this room type cannot accommodate an extra bed.

Standard Family Room with Lake View Offering lake views, this room features air conditioning and cable TV.

Deluxe Family Room with Lake View This quadruple room features a cable TV, air conditioning and views.

Double Room with City View The double room includes a private bathroom fitted with a bath, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a tiled floor as well as city views. The unit has 1 bed.

Family Room with City View The family room includes a private bathroom fitted with a bath, a bidet and a hairdryer. The air-conditioned family room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a tiled floor as well as city views. The unit has 2 beds.

Standard Japanese style double room with lake view The spacious double room provides air conditioning, a tea and coffee maker, a terrace with lake views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Deluxe Japanese style double room with lake view The spacious double room provides air conditioning, a tea and coffee maker, a terrace with lake views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Standard Double Room with Balcony and Lake View The spacious double room offers air conditioning, a tea and coffee maker, a terrace with lake views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Guest Reviews
8.2
Very Good
Location
Sun Moon Lake Apollo Resort Hotel boasts an enviable location, offering guests the perfect base for exploring the stunning surroundings. Nestled right by the lake, the hotel provides direct access to the pier and is just a short walk from the Shuishe shuttle bus stop, making it extremely convenient for travelers. Guests can enjoy breathtaking views of Sun Moon Lake from the comfort of their rooms or balconies, with many highlighting the exceptional scenery visible by simply lying down. The proximity to the ferry stop and bus station further enhances its appeal for those looking to explore local attractions, such as Alishan. The hotel is located near a bustling area with easy access to shopping and dining, adding to its convenience. Despite a few mentions of areas needing improvement, the overall sentiment is overwhelmingly positive, with many guests recommending the hotel for its superb location and remarkable lake views.

Breakfast
The breakfast at Sun Moon Lake Apollo Resort Hotel offers a variety of experiences for guests, with many expressing satisfaction and enjoying the offerings. The breakfast combines both Taiwanese and Western options, catering to different tastes with a buffet format that divides into Western and Chinese styles. Guests have appreciated the inclusion of fresh fruits, vegetables, and unique selections like sweet potato porridge and unsweetened soybean milk. While the simplicity of the breakfast has been noted, it is generally considered sufficient to kickstart the day. The environment where breakfast is served is bright and well-arranged, enhancing the overall experience. For those preferring breakfast in their room, the hotel provides a convenient delivery service, allowing guests to enjoy their meal on the balcony. However, some guests have highlighted that the range of food options is somewhat limited, and the speed of service can be slow. Despite these comments, the breakfast is regarded as delicious and a decent part of the stay at this lakeside resort.

Rooms
The Sun Moon Lake Apollo Resort Hotel is a delightful retreat offering beautifully decorated rooms that embrace a Japanese aesthetic. Guests consistently praise the stunning, direct views of Sun Moon Lake, often highlighted by round windows and from private balconies. Many visitors find the views to be a key highlight, offering a tranquil escape and a sense of rejuvenation. The rooms are generally spacious, bright, and well-maintained, with modern renovations that have given a fresh, new feel to the interiors. Cleanliness is a strong point, with several reviews mentioning that the rooms are spotless and very comfortable, supplemented by tasteful decor and thoughtful extras like a charming tea set. The location on the lake is celebrated for its peaceful atmosphere, making it an ideal spot for travelers looking to enjoy the scenic beauty. Despite the occasional mentions of soft beds, small bathrooms, or minor soundproofing issues, the overall experience is positive, with guests appreciating the blend of comfort, style, and breathtaking natural surroundings.

Beds
Sun Moon Lake Apollo Resort Hotel is widely praised for the comfort of its beds, consistently described as very comfortable or even super comfortable by guests. Many highlight the beds as the comfiest part of their holiday, providing a restful sleep experience with supportive pillows. Additionally, the spaciousness of the bedrooms is a recurring positive feature, offering guests ample room for relaxation. However, one review notes an issue with cleanliness regarding the bedsheets. Overall, the hotel's bedding quality contributes significantly to guests’ satisfaction and restful stays.

Cleanliness
Sun Moon Lake Apollo Resort Hotel generally receives positive feedback regarding cleanliness, with many guests appreciating the clean and tidy rooms. The accommodation is noted for being clean, neat, and quiet, contributing to a comfortable environment. Guests have remarked on the cleanliness of both the rooms and bathrooms, with some commenting on their satisfaction with the hygienic standards maintained throughout the hotel. The facilities are characterized as new and clean, which complements the bright and spacious overall decor appreciated by visitors.

While the majority of reviews highlight positive aspects of cleanliness, there are a few remarks suggesting room for improvement. Some guests have pointed out instances where more attention to cleaning details is needed, mentioning spots that appeared neglected or issues like stained pillows. Despite these occasional lapses, the venue’s cleanliness is mostly described as commendable, supported by friendly staff, helping to assure a pleasant stay for most visitors.

Staff
Sun Moon Lake Apollo Resort Hotel boasts a reputation for exceptional service, largely attributed to its remarkably friendly and helpful staff. Guest reviews frequently highlight how accommodating and attentive the team is, ensuring a welcoming atmosphere throughout the stay. The front desk staff are especially noted for their friendliness, providing guests with a warm reception and eagerly volunteering information to enhance their experience.

The hotel's management is praised for being responsive and supportive, further elevating the quality of service provided. Many guests describe the staff as super kind and polite, with some noting the enthusiasm and attentiveness they experienced during their visit. Although a couple of reviews mention areas for improvement, the overwhelming consensus is that the staff are dedicated to ensuring a positive stay, even overcoming language barriers with grace.

Overall, the staff's genuine kindness and eagerness to assist guests leave a lasting impression, making Sun Moon Lake Apollo Resort Hotel a delightful destination for those seeking a hospitable and friendly environment.


No, Sun Moon Lake Apollo Resort Hotel doesn't have any pool.

No, a spa isn't available at Sun Moon Lake Apollo Resort Hotel.

No, Sun Moon Lake Apollo Resort Hotel doesn't allow dogs.

No, parking facilities aren't available at Sun Moon Lake Apollo Resort Hotel.

No, Sun Moon Lake Apollo Resort Hotel doesn't have a gym.

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