The Crystal Resort Sun Moon Lake
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Summary of reviewsThe Crystal Resort Sun Moon Lake is praised for its exceptional location, offering guests breathtaking views of Sun Moon Lake and convenient access to local attractions like the Ita Thao night market. The hotel's proximity to the pier enables easy participation in boat rides and excursions, while the vibrant district nearby offers a delightful mix of shops and food stalls, combining convenience with the serene charm of the surroundings.
Guests find a warm and welcoming atmosphere at the resort, with staff noted for their friendliness and helpful service. This positive service attitude significantly enhances the guest experience, making visitors feel comfortable and well-cared-for throughout their stay.
The rooms at The Crystal Resort Sun Moon Lake are frequently commended for their spaciousness and cleanliness, with luxurious beds and modern amenities such as big bathtubs and jacuzzis. Guests particularly enjoy the stunning lake views from the balconies, despite slight signs of aging in some rooms. The resort ensures comfort with complimentary mineral water and cola, although some guests noted limited storage options.
Breakfast at the resort receives mixed reviews; many guests enjoy the ample and tasty offerings, with packed meals being a convenient option. However, there is room for improvement in variety and service speed. Despite these areas for enhancement, the overall breakfast experience is positive, complemented by the resort's excellent rooftop offerings and scenic room views.
Cleanliness is another area where guests see potential for improvement. While the bedding and bathrooms are generally clean, issues such as mold and inconsistent room cleanliness have been noted. Addressing these could further elevate guest satisfaction.
Parking arrangements enhance the hotel experience, with guests appreciating the exclusive free parking just a few minutes' walk from the hotel. The availability of a complimentary golf cart shuttle service further contributes to a seamless transition from the parking area to the hotel premises.
In summary, The Crystal Resort Sun Moon Lake is a favored choice for travelers seeking a scenic retreat with attentive service and comfortable accommodations. With improvements in breakfast variety and room cleanliness, the resort has the potential to offer an even more outstanding experience.
Categories
Guests find a warm and welcoming atmosphere at the resort, with staff noted for their friendliness and helpful service. This positive service attitude significantly enhances the guest experience, making visitors feel comfortable and well-cared-for throughout their stay.
The rooms at The Crystal Resort Sun Moon Lake are frequently commended for their spaciousness and cleanliness, with luxurious beds and modern amenities such as big bathtubs and jacuzzis. Guests particularly enjoy the stunning lake views from the balconies, despite slight signs of aging in some rooms. The resort ensures comfort with complimentary mineral water and cola, although some guests noted limited storage options.
Breakfast at the resort receives mixed reviews; many guests enjoy the ample and tasty offerings, with packed meals being a convenient option. However, there is room for improvement in variety and service speed. Despite these areas for enhancement, the overall breakfast experience is positive, complemented by the resort's excellent rooftop offerings and scenic room views.
Cleanliness is another area where guests see potential for improvement. While the bedding and bathrooms are generally clean, issues such as mold and inconsistent room cleanliness have been noted. Addressing these could further elevate guest satisfaction.
Parking arrangements enhance the hotel experience, with guests appreciating the exclusive free parking just a few minutes' walk from the hotel. The availability of a complimentary golf cart shuttle service further contributes to a seamless transition from the parking area to the hotel premises.
In summary, The Crystal Resort Sun Moon Lake is a favored choice for travelers seeking a scenic retreat with attentive service and comfortable accommodations. With improvements in breakfast variety and room cleanliness, the resort has the potential to offer an even more outstanding experience.
Boutique-style Resort
Offers stunning views of Sun Moon Lake, with modern rooms and a focus on guest comfort. The resort's design blends seamlessly with the natural surroundings, providing a tranquil and personalized experience.
Family Friendly Resort
The resort setting implies a range of amenities and activities that could cater to families, such as a pool or recreational facilities. Its location near Sun Moon Lake enhances its appeal for families wanting to explore the lake and its surroundings.
Resort with Free Wi-Fi
Provides free Wi-Fi. As a resort, it likely offers comprehensive internet services to cater to the needs of its guests, along with additional amenities that enhance the overall experience.
Resort with Parking
Resorts like The Crystal Resort Sun Moon Lake tend to have ample parking space to accommodate guests. The resort's expansive grounds typically include convenient and accessible parking areas.
EV charging stations
Accessible Resort
This resort is listed as having facilities for disabled guests.
Resort with Gym
This resort has a fitness center available. Guests can also admire lake views from the in-house gym.
Resort with EV Charging Stations
This resort provides EV charging facilities for guests in its parking area, which has approximately 22 car spaces and includes charging piles. It is considered an EV-friendly hotel with both Tesla and J1772 chargers available for all electric vehicles, and charging is free for guests.
4-Star Resort
This resort offers comfortable accommodations and a serene environment, perfect for relaxation. Its location provides easy access to the attractions of Sun Moon Lake.
Business Resort
Guest Reviews
The Crystal Resort Sun Moon Lake boasts an exceptional location at the picturesque Sun Moon Lake, making it a prime choice for those seeking to immerse themselves in natural beauty. Nestled right by the waterfront, guests are treated to stunning vistas of the lake's serene blue surface framed by a backdrop of sky and clouds. The convenience of its setting is further enhanced by its proximity to the pier, allowing effortless access to boat rides and excursions.
Just steps away from bustling Ita Thao night market, visitors can revel in local flavors without the distraction of noise, ensuring a peaceful retreat. With a vibrant array of shops and food stalls situated right beneath the accommodation, the hotel effortlessly combines convenience with charm, making it ideal for exploration.
Guests are pleased with the friendly staff and comfort provided by the spacious rooms, complemented by a private parking facility located nearby. Whether for leisure or business, the location remains consistently praised as one of its standout features. As the hotel emerges from the challenges of the pandemic, it continues to offer a welcoming atmosphere amid spectacular scenery, reaffirming its status as a top choice for those visiting Sun Moon Lake.
At The Crystal Resort Sun Moon Lake, breakfast experiences have generated mixed impressions among guests. Many have appreciated the breakfast offerings, finding them delicious and ample, with some highlighting the good variety and abundance of items such as eggs and toast. The packed meals served in-room have been noted for being quite filling and tasty, appealing to those who preferred a convenient start to their day. Some guests find the breakfast set better than the buffet, praising the quality and variety available despite a few critical voices mentioning the limited selection. Positive aspects also extend to other facets of the hotel experience, with guests lauding the rooftop items, room view, and excellent accommodation location.
However, there are areas identified for improvement. Some guests felt that the breakfast selection lacked variety and the quality and service didn't meet expectations. The buffet timing also drew some criticism for being too early and ending sooner than preferred. Guests noted the slow replenishment of food by staff and commented on the preparation of certain boxed meal components, such as tough meat and hard noodles, indicating room for refinement. Overall, while The Crystal Resort Sun Moon Lake succeeds in making breakfast enjoyable for many, there's an opportunity to enhance both choices and service to cater to a broader range of tastes and preferences.
The Crystal Resort Sun Moon Lake offers guests an inviting stay with its rooms that consistently receive positive feedback for being spacious and immaculately clean. The accommodations are praised for their large size, often featuring comfortable and luxurious beds, along with modern amenities like big bathtubs and jacuzzis. Many rooms come with balconies that provide stunning views, particularly of the lake, enhancing the overall experience. While some rooms show slight signs of aging, it's clear that efforts have been made to maintain them well. Guests appreciate the well-designed layout and the added comforts, such as free mineral water and cola. Despite a few remarks about limited storage options and occasional constraints on room changes, the overall sentiment emphasizes comfort, cleanliness, and the impressive size of the rooms, making it a favored choice for travelers.
The Crystal Resort Sun Moon Lake offers a mixed experience regarding cleanliness, with some positive aspects noted by guests but also areas needing improvement. The bedding is often praised for being clean, free of odors or itchiness, contributing to a comfortable night’s rest. Additionally, the bathrooms are commended for being clean, with a strong shower water flow enhancing the guests' experience.
However, the reviews highlight some areas needing better attention. Some guests reported mold in parts of the bathroom, and issues with the drainage system were noted to be insufficient. Room cleanliness has been inconsistent, with spider webs, dusty carpets, and uncleaned surfaces reported by several guests. Issues such as bad odors and leftover crumbs have also been mentioned, indicating that a more thorough cleaning before guest arrivals is necessary for enhanced comfort. With these improvements, the resort could significantly elevate its guests’ satisfaction.
The Crystal Resort Sun Moon Lake garners high praise for its exceptional staff, characterized by their friendliness, helpfulness, and positive service attitudes. Guests consistently note the welcoming atmosphere fostered by the team. Satisfied visitors often highlight the staff's eagerness to assist and their proactive approach, ensuring everyone feels comfortable and well-cared for. Notably, employees go above and beyond to accommodate special needs, demonstrating genuine enthusiasm and dedication. Whether it's the meticulous attention from the reception or the overall high-quality service throughout the hotel, guests appreciate the seamless support provided during their stay. Such commendable hospitality contributes significantly to the overall guest experience at this ideally located resort.
The Crystal Resort Sun Moon Lake provides convenient parking options for guests, enhancing the overall experience at the hotel. Although the parking lot is not located directly within the hotel premises, it is situated just a few minutes away, requiring only a brief walk. This exclusive outdoor parking space is appreciated by guests as it offers free parking, adding to the convenience of their stay. Furthermore, the hotel has devised a thoughtful solution for guests who prefer a more seamless transition between the parking lot and the hotel; a complimentary golf cart shuttle service is available upon request. This added service ensures a smooth transfer for guests who wish to minimize the short distance they need to cover. Despite the parking being slightly removed from the hotel, the benefits of a reserved space contribute positively to the hotel experience for many travelers.
Location Show Map
Location
Just steps away from bustling Ita Thao night market, visitors can revel in local flavors without the distraction of noise, ensuring a peaceful retreat. With a vibrant array of shops and food stalls situated right beneath the accommodation, the hotel effortlessly combines convenience with charm, making it ideal for exploration.
Guests are pleased with the friendly staff and comfort provided by the spacious rooms, complemented by a private parking facility located nearby. Whether for leisure or business, the location remains consistently praised as one of its standout features. As the hotel emerges from the challenges of the pandemic, it continues to offer a welcoming atmosphere amid spectacular scenery, reaffirming its status as a top choice for those visiting Sun Moon Lake.
Breakfast
However, there are areas identified for improvement. Some guests felt that the breakfast selection lacked variety and the quality and service didn't meet expectations. The buffet timing also drew some criticism for being too early and ending sooner than preferred. Guests noted the slow replenishment of food by staff and commented on the preparation of certain boxed meal components, such as tough meat and hard noodles, indicating room for refinement. Overall, while The Crystal Resort Sun Moon Lake succeeds in making breakfast enjoyable for many, there's an opportunity to enhance both choices and service to cater to a broader range of tastes and preferences.
Rooms
Cleanliness
However, the reviews highlight some areas needing better attention. Some guests reported mold in parts of the bathroom, and issues with the drainage system were noted to be insufficient. Room cleanliness has been inconsistent, with spider webs, dusty carpets, and uncleaned surfaces reported by several guests. Issues such as bad odors and leftover crumbs have also been mentioned, indicating that a more thorough cleaning before guest arrivals is necessary for enhanced comfort. With these improvements, the resort could significantly elevate its guests’ satisfaction.
Staff
Parking
No, The Crystal Resort Sun Moon Lake doesn't have any pool.
No, a spa isn't available at The Crystal Resort Sun Moon Lake.
No, The Crystal Resort Sun Moon Lake doesn't allow dogs.
Yes, parking facilities are available at The Crystal Resort Sun Moon Lake.
Yes, The Crystal Resort Sun Moon Lake has a gym.
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