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Elements Resort Zell am See BW Signature Collection

Zell am See , Gletschermoosstraße 6 (Show on Map)

8.9

Excellent

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Summary of reviewsElements Resort Zell am See, BW Signature Collection, strikes an exceptional balance between convenience and serene mountain beauty. Conveniently located between Zell am See and Kaprun, it offers easy access to skiing areas, hiking trails and public transportation. While the surroundings include some industrial zones, the hotel itself remains a tranquil retreat with stunning mountain views, making it a strategic hub for exploring both local and nearby attractions, including Salzburg.

Guest reviews consistently highlight the resort's breakfast, lauding it for its variety, taste and quality with a selection that caters to both adults and children and includes freshly prepared items. Dinner options, including a well-received 4-course menu and delicious pizzas, are generally praised for their creativity and the attentive service, though there are occasional criticisms regarding portion sizes and the necessity of pre-registering for meals.

Rooms are modern, spacious and well-equipped, catering well to families and groups with amenities such as kitchens, saunas, balconies and complimentary minibars. They are also praised for their cleanliness and stylish decor with luxurious touches like Rituals toiletries and high-quality finishes. However, there are occasional issues with noise levels and isolated incidents of inadequate cleanliness.

The hotel's high standards of cleanliness extend beyond the rooms to the spa and pool areas, which are frequently described as exceptionally clean and modern. Guests enjoy the well-maintained outdoor pool, which is heated and offers fantastic mountain views, as well as the relaxing wellness and spa areas with their variety of saunas.

Staff at the resort are generally described as attentive, friendly and helpful, contributing to a welcoming atmosphere. Although some reviews mention occasional lapses in friendliness, particularly at the reception, the overall sentiment is one of excellent customer service.

Parking is ample and convenient with extensive underground and designated spots available free of charge. The resort also caters to electric vehicle owners with free EV charging stations in the underground garage, enhancing its appeal to eco-conscious travelers.

The WiFi service is generally reliable and fast with good coverage throughout the hotel, although there are occasional reports of disconnections during peak times.

For ski enthusiasts, the resort is ideally located near the AreitXpress cable car and offers excellent facilities such as a well-equipped ski room with private, lockable and heated lockers, making it an ideal winter vacation spot. In the summer, guests benefit from the Zell am See/Kaprun Sommercard for added activities and attractions.

Overall, Elements Resort Zell am See, BW Signature Collection, is highly regarded for its blend of convenience, modern amenities and high-quality service, making it an appealing choice for diverse travelers looking for a memorable Alpine getaway.
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Luxury Aparthotel

This 4-star alpine design hotel in Zell am See seamlessly combines luxury with comfort, offering rooms, apartments, and penthouses, many with private saunas and terraces. Its wellness area includes a year-round heated outdoor pool, sauna, and a modern fitness center.

Aparthotel near Ski Resorts

The resort is located in close proximity to the Zell am See ski lifts. The hotel is also close to the Kitzsteinhorn glacier, offering easy access to the slopes.

Aparthotel Taking Steps Towards Sustainability

Elements Resort Zell am See is a sustainable aparthotel with an electric vehicle charging station. They offer vegetarian and gluten-free breakfast options with local specialities. The resort is cooled using water from local rivers and uses 70% biogas for heating.

Aparthotel with Swimming Pool

This resort features a year-round outdoor pool, a sauna, and spa facilities. The availability of these amenities ensures a comfortable and rejuvenating experience for guests seeking relaxation and wellness options.

Heated Pool Outdoor Pool

Aparthotel with Parking

Elements Resort offers both outdoor parking lots and an underground garage. Outdoor parking is free but subject to availability, while underground parking can be reserved for a daily fee.

EV charging stations

Aparthotel with Gym

As a resort, it is expected to have a good range of fitness and wellness facilities.

Aparthotel with EV Charging Stations

This 4-star aparthotel provides electric vehicle charging stations with 3 chargers available. It supports both Type 2 and CHAdeMO connectors, although a fee applies for charging. Guests praise the facilities and location.

4-Star Aparthotel

The Elements Resort offers premium bedding and free WiFi. Some rooms have balconies and it is well-rated.

Aparthotel with Outdoor Pool

The Elements Resort features a heated outdoor pool that is open all year round. Situated as a south-facing pool, it offers enjoyable views, including glimpses of the Kitzsteinhorn.

Aparthotel with Heated Pool

Features a year-round outdoor heated pool and a wellness area with saunas. The alpine design combines tradition and modernity, with luxurious apartments including kitchens and spacious dining areas.

Aparthotel for Honeymoon

Romantic Aparthotel

Room Types

Standard Double Room Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath or a shower. The twin/double room offers a tea and coffee maker, a safe deposit box, parquet floors, heating and a flat-screen TV. The unit offers 1 bed.

Double Room with Balcony or Terrace Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath or a shower. Boasting a balcony, this twin/double room also features a tea and coffee maker, a safe deposit box and a flat-screen TV. The unit has 1 bed.

Two-Bedroom Suite with Sauna This suite's standout feature is the sauna. This spacious suite includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The suite's kitchen, which features a stovetop and kitchenware, is available for cooking and storing food. This suite has a tea and coffee maker, a dining area, a flat-screen TV and a balcony. The unit has 3 beds.

Four-Bedroom Penthouse Suite with Sauna and Balcony This suite's special feature is the sauna. This spacious suite comprises 1 living room, 4 separate bedrooms and 4 bathrooms with a shower and free toiletries. The suite's kitchen, which has a stovetop and kitchenware, is available for cooking and storing food. This suite features a tea and coffee maker, a safe deposit box, a flat-screen TV and a balcony. The unit offers 5 beds.

One-Bedroom Suite This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite's kitchenette, which has a stovetop, is available for cooking and storing food. This suite features a tea and coffee maker, a safe deposit box, a flat-screen TV and a balcony. The unit offers 2 beds.

One-Bedroom Suite with Sauna The sauna is a top feature of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite's kitchen, which has a stovetop and kitchenware, is available for cooking and storing food. Boasting a terrace, this suite also features a tea and coffee maker, a dining area and a flat-screen TV. The unit has 2 beds.

Two-Bedroom Suite This spacious suite comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The suite's kitchen, which features a stovetop and kitchenware, is available for cooking and storing food. Featuring a balcony, this suite also provides a tea and coffee maker, a dining area and a flat-screen TV. The unit offers 3 beds.

Three-Bedroom Suite This spacious suite is comprised of 1 living room, 3 separate bedrooms and 3 bathrooms with a shower and free toiletries. The suite's kitchen, which features a stovetop and kitchenware, is available for cooking and storing food. Featuring a balcony, this suite also offers a tea and coffee maker, a dining area and a flat-screen TV. The unit offers 4 beds.

Four-Bedroom Penthouse Suite with Balcony This spacious suite comes with 1 living room, 4 separate bedrooms and 4 bathrooms with a bath and free toiletries. The suite's kitchen, which features a stovetop and kitchenware, is available for cooking and storing food. This suite has a tea and coffee maker, a safe deposit box, a flat-screen TV and a balcony. The unit has 5 beds.

About Elements Resort Zell am See BW Signature Collection

License: 50628-001466-2020

Guest Reviews

8.9

Excellent

Location

Located between Zell am See and Kaprun, Elements Resort Zell am See boasts a convenient yet somewhat unconventional setting. The hotel is praised for its proximity to various amenities and attractions: it is within walking distance to the AreitXpress cable car, ski lifts and major supermarkets. The location makes it easy to access skiing areas, hiking trails and public transportation, making it an excellent hub for both winter sports and summer excursions.

While the surroundings include some industrial areas, guests find the hotel itself peacefully quiet with stunning mountain views. Despite being slightly outside the main town of Zell am See, accessibility is still straightforward with a short drive or bus ride bringing guests directly to the city center or lake. The strategic positioning is ideal for trips to nearby attractions and cities like Salzburg.

The mixture of commercial proximity and scenic tranquility provides a unique blend for guests who appreciate convenience without sacrificing the beauty of the alpine environment.

Breakfast

The breakfast at Elements Resort Zell am See BW Signature Collection consistently received high praise from guests in various reviews. Described as perfectly conceived, the breakfast is noted for its excellence and variety with many calling it delicious, rich and plentiful. The breakfast buffet impressed with its wide selection, catering to both children and adults and included freshly made items like omelettes, scrambled eggs and gluten-free pastries. Guests appreciated the fresh fruits, strong coffee and the diverse menu that left nothing to be desired.

While some mentioned that certain dishes were repeated over multiple days and a few felt the selection could be more varied, the overwhelming sentiment was positive. The quality and taste of the food along with the organization and service at breakfast were highlighted as top-notch. The breakfast experience is complemented by the friendly and attentive staff, making it a memorable start to the day.

Overall, the breakfast at Elements Resort Zell am See strikes a high note with its comprehensive offerings, ensuring a delightful and satisfying dining experience that caters to varied tastes and preferences.

Dinner

Elements Resort Zell am See, BW Signature Collection, has garnered a mix of comments regarding its dinner offerings, but positive feedback predominates. Guests frequently praised the resort's food, particularly highlighting the delicious and varied evening meals. The 4-course dinner options were particularly well-received, often described as tasty, creative and high quality. The resort's pizzas also received commendations for their freshness and taste, proving to be a popular choice for those seeking an alternative to the set menus.

Service at dinner was generally fast and attentive, adding to the overall pleasant dining experience. Many guests recommended opting for the half-board option, emphasizing its value with consistently excellent breakfasts and dinners. The dinner menus presented a good range of meat, fish and vegetarian dishes and the creative culinary presentations delighted many diners.

However, some reviews pointed out a few areas of improvement. Critics noted that the food could sometimes be lukewarm or barely seasoned and soup oversalting was mentioned. Portions, while tasty, were occasionally deemed insufficient for particularly hungry guests. A few visitors found the food to be an unfortunate modernized take on traditional Austrian dishes and expressed dissatisfaction with its taste and temperature. Additionally, the necessity to pre-register for dinner was seen as an inconvenience by some.

Overall, while there's room for enhancing certain aspects, the dining experience at Elements Resort Zell am See is largely appreciated for its taste, variety and service, making it a noteworthy choice for travelers seeking quality cuisine during their stay.

Rooms

Elements Resort Zell am See, BW Signature Collection, receives largely positive feedback on its rooms from confirmed guest reviews. Highlighted for their spaciousness, many guests appreciate the large size of the rooms, suites and apartments, which cater well to families and groups. Modern and tastefully furnished, these rooms often come equipped with useful amenities like kitchens, saunas, balconies and even complimentary minibars, making longer stays comfortable and self-sufficient.

The cleanliness of the rooms stands out with numerous reviews praising the impeccable upkeep, affirming that the rooms are consistently very clean and well-maintained. Guests also enjoy well-thought-out and stylish decor with particular mention of modern furnishings and high-quality finishes.

Rooms also offer various views, from courtyard and pool vistas to impressive mountain panoramas, adding to the overall charm of the accommodation. Practical benefits such as having multiple rooms, a coffee machine and even Rituals toiletries further enhance the luxurious experience.

There are some critical notes, however. Noise levels in certain rooms disrupt the otherwise tranquil setting with soundproofing sometimes found lacking. Some guests find the size of the standard rooms smaller than expected and isolated instances of inadequate cleanliness, such as dirty cups left uncleaned, were also reported.

Overall, Elements Resort Zell am See stands out for its modern, spacious and well-equipped rooms, making it a compelling choice for travelers seeking comfort and stylish amenities in their accommodations.

Beds

Elements Resort Zell am See offers a varied experience when it comes to their beds, highly influencing guests' sleeping comfort. A common theme in the reviews is the exceptional softness of the mattresses with many guests finding them too soft, to the point where it impacted their ability to sleep comfortably. While some noted that the mattresses were way too soft, leading to difficulties in sleeping well, others found the beds super comfortable and cozy. The double beds tended to receive a mix of reviews with some highlighting them as very comfortable and others feeling they were excessively soft.

Despite the prevalent issue of soft mattresses, which some described as feeling like a waterbed, there were a few positive mentions of comfortable beds and spacious accommodations. Overall, the feedback suggests that those who prefer firmer mattresses might find the beds less than ideal, whereas those who enjoy a softer sleeping surface might appreciate the cozy, albeit sometimes overly soft, bedding.

Cleanliness

Elements Resort Zell am See, BW Signature Collection, generally impresses guests with its high standards of cleanliness. The hotel, including the spa and pool areas, is often described as very clean, well-maintained and neat. Many guests highlighted that both the hotel and its rooms are consistently cleaned with housekeeping ensuring regular towel changes and tidying up the living spaces daily. Words like spotlessly clean, sparkling clean and exceptionally clean frequently appear in the guest feedback.

Guests appreciate the modern, comfortable furnishings and the new, clean look of the facilities. The hotel is regarded as clean and cozy with specifics such as the bidet and outdoor pool receiving positive mentions for their upkeep. The common spaces and amenities, along with room-specific features like modern design and spaciousness, contribute to the overall pleasant and pristine environment.

However, a few reviews indicate variability in the cleaning service. Some guests experienced issues such as rooms not being cleaned daily, poor cleaning execution and remnants from previous guests. Instances of late room cleaning, untended used glasses and run-down areas like walls and carpets were also mentioned.

Despite these occasional drawbacks, the general consensus acknowledges the hotel’s cleanliness as a standout feature with many guests enjoying a clean, comfortable stay in a modern setting.

Staff

The staff at Elements Resort Zell am See, BW Signature Collection, consistently receive praise for their friendliness and helpfulness. Guests often describe the team as attentive, welcoming and accommodating, making for a pleasant stay experience. The receptionists, waiters and general hotel personnel are frequently highlighted for their courteous and supportive nature, ensuring guests feel well cared for during their visit.

However, feedback on staff interactions isn't uniformly positive. Some reviewers mention encounters with unmotivated or unfriendly staff, particularly noting issues at the reception area. Despite these occasional lapses, the overarching sentiment is that the staff are professional, enthusiastic and dedicated to providing a high level of service. Individual staff members such as Manuela, Bruno and Ivan have made memorable impressions, contributing to the positive atmosphere of the resort.

In summary, while there are areas for improvement, particularly in ensuring consistent friendliness at the front desk, the majority of guests experience excellent customer service, marked by a team that is hardworking, responsive and genuinely accommodating.

Wi-Fi

When staying at the Elements Resort Zell am See, BW Signature Collection, guests will generally find the WiFi experience quite positive. Many have praised the WiFi, often describing it as excellent and fast with good signal coverage throughout the hotel. Visitors appreciate the ease of access, noting that the wifi password is conveniently provided in the room and the service is free for guests.

Despite these positives, some guests encountered occasional issues such as disconnections and poor performance, particularly when the hotel was fully booked. However, these instances appear to be less frequent compared to the overall positive feedback. Additionally, some reviews did mention areas where WiFi was unavailable, but on the whole, most visitors had an uninterrupted and satisfactory online experience during their stay.

In summary, Elements Resort Zell am See appears to provide a generally reliable and fast WiFi service, which is well-received by most of its guests.

Pool

The pool at Elements Resort Zell am See, BW Signature Collection, is a highlight for many guests, offering a range of positive experiences. This beautiful outdoor pool is frequently described as heated and inviting, making it perfect for use throughout the year, including winter. Guests have commended its modern facilities, cleanliness and fantastic mountain views.

Several reviews praise the associated wellness and spa areas, noting their relaxing environment, variety of saunas and exceptionally well-maintained amenities. The outdoor pool's heating system is particularly appreciated with numerous mentions of the pool being super warm and accessible from indoor locations, ensuring comfort even in colder seasons.

However, a few guests pointed out that the pool could occasionally be too small or not warm enough for the season, indicating a slight inconsistency in guest experiences. Despite this, the overall impression remains overwhelmingly positive with families and solo travelers alike finding the pool and wellness areas to be a significant and enjoyable part of their stay.

Parking

Elements Resort Zell am See offers a variety of parking options that greatly enhance the convenience of staying at the hotel. The resort features extensive underground parking that is frequently highlighted as spacious, secure and free of charge—a considerable perk for visitors looking to safely store their vehicles. Besides the underground parking, there are a good number of designated and covered parking spaces right in front of the hotel, making accessibility straightforward and hassle-free.

Guests consistently praise the availability of large, free parking areas, both inside the garage and outside. The underground parking garage is not only included in the room rate but also often spacious enough to comfortably accommodate vehicles, although some note that the entrance and exit can be narrow. Additionally, complimentary e-charging points for electric cars are available, further adding to the convenience.

While some travelers have mentioned occasional challenges with finding a spot, particularly noting that the spaces can be narrow or limited, most reviews suggest that parking is generally ample and finding a spot is seldom an issue. Plus, the added benefit of secure parking ensures peace of mind during the stay.

Overall, the parking facilities at Elements Resort Zell am See are highly regarded for their convenience, security and complimentary nature, making them one of the hotel's standout features.

EV charging stations

Elements Resort Zell am See provides convenient options for guests with electric vehicles. The resort offers an underground garage equipped with wall boxes specifically for EV charging, allowing for a seamless and hassle-free experience during the stay. Guests found the free electric charging stations to be a valuable amenity, contributing to the resort's appeal for eco-conscious travelers. Although there was a mention of an EV charging station not working, the availability of multiple e-charging stations generally ensures that guests can charge their cars without issues. Overall, the provision of free and accessible EV charging stations enhances the resort's modern and guest-friendly offerings.

Ski

Elements Resort Zell am See offers a prime location for ski enthusiasts with guests highlighting the convenience and proximity to the ski lift, specifically the AreitXpress which is only a short walk away. Skiing in the nearby areas such as Schmittenhöhe and Kitzsteinhorn is highly praised with many activities available in both winter and summer.

The resort provides excellent facilities for skiers, including a well-equipped ski room with private, lockable and heated lockers for storing ski gear. The ease of accessing the slopes directly from the hotel makes it an ideal spot for winter vacations. Guests have also appreciated the slope views and the resort's advantageous position for skiing.

During the summer, the resort provides the Zell am See/Kaprun Sommercard, which includes free cable car rides, public transportation and discounts on various attractions, making it a versatile destination year-round. The inclusion of the summer card allows for complimentary access to many attractions, enhancing the overall value of the stay.

In summary, Elements Resort Zell am See is lauded for its strategic location near the ski lifts, excellent ski facilities and additional perks like the Zell am See card, making it a favorable choice for both winter sport enthusiasts and summer explorers.

4 Star

Elements Resort Zell am See BW Signature Collection garners mixed feedback regarding its four-star status. While many guests highlight it as a great and modern hotel aligning with its four-star rating, there are critiques suggesting it falls short of the standard. The cleanliness of the facility is consistently praised as top-notch and the well-groomed, beautiful presentation is noted. Additionally, the hotel offers excellent four-star facilities and amenities, contributing to a positive experience for many guests.

However, a significant number of reviews point out that certain aspects, such as the overly soft beds and lack of air conditioning, do not meet the expected four-star standards. The service quality, especially in the staff and kitchen, is also flagged as not living up to the four-star rating. Some guests find the price-performance ratio underwhelming and believe that more amenities should be included for a hotel of this class.

Despite these criticisms, many visitors recommend Elements Resort as a competitive four-star option in Zell am See, appreciating the good services and ambiance. For those seeking a clean, beautifully maintained hotel, it remains a viable choice, though some aspects may warrant tempered expectations regarding full four-star adherence.

Heated Pool

Elements Resort Zell am See BW Signature Collection has been consistently praised for its heated pool facilities. Guests have enjoyed the outdoor heated pool, which allows for a unique experience of swimming amidst snow-covered surroundings. Descriptions often highlight the warm and clean water, making the pool enjoyable regardless of the season. The resort also features a heated indoor pool and a relaxing heated spa pool, providing ample choices for relaxation. Reviews emphasize the convenience of a pool that can be accessed from indoors, ensuring guests' comfort. The heated pool area is part of a pleasant wellness and spa section, adding to the relaxation offered by the resort. A few comments noted discrepancies in heating, but the overall impression remains highly positive with guests frequently complimenting the consistently warm water and delightful open-air swimming experience.

Outdoor Pool

The outdoor pool at Elements Resort Zell am See offers a warm and inviting experience, often praised for its heated feature which enhances comfort. Access from the indoors makes it convenient year-round. The pool area, including a terrace and a beautiful wellness section, adds to the overall appeal. With a super nice and great outdoor pool frequently highlighted, it caters well to both leisure and relaxation. The presence of saunas adjacent to the pool is another appreciated amenity. While the pool area can be lively with kids, the spatial planning for pool users has room for improvement. Despite some occasional crowding, the outdoor swimming pool provides an enjoyable and rejuvenating spot for guests.

Honeymoon

Elements Resort Zell am See BW Signature Collection emerges as an exceptional destination for honeymooners, according to guest reviews. The resort is frequently described as a haven for honeymooners with its romantic ambiance and charming features. Situated in an ideal location, the resort provides a perfect setting for a honeymoon stay and offers stunning romantic balcony views that couples love.

Reviews highlight the resort's romantic and beautiful environment, making it a top recommendation for honeymooners seeking a memorable experience. The resort's heated outdoor pool is a popular feature, adding to the overall romantic and relaxing experience. Special gestures, such as wonderful gifts on the occasion of the honeymoon, further enhance guests' stays.

Elements Resort Zell am See provides an all-around great honeymoon experience, making it highly recommended for couples looking to celebrate their special time together in a beautiful and romantic destination.

Luxury

Elements Resort Zell am See, BW Signature Collection, has charmed its guests with an undeniable luxurious feel that permeates the entire establishment. The modernly furnished rooms and luxury apartments are particularly praised for their stylish and tasteful décor, offering an upscale and comfortable stay. Guests find the design of the building and rooms exquisitely beautiful and marvel at the high-quality products and facilities available.

The ambiance throughout the resort is one of elegance and refinement with many noting the exquisite luxury settings and personalized service that make them feel valued from the start. Wellness lovers will appreciate the top-notch spa and wellness areas, including a fabulous heated pool, which is a delightful feature for families with children.

Hygiene and cleanliness also meet very high standards, contributing to the overall luxurious experience. The resort balances its upscale style with fair pricing, making it an excellent choice for those seeking a top-tier stay. Amenities and offerings maintain the high quality expected of a luxury resort, creating an atmosphere of indulgence and relaxed sophistication.

The Elements Resort Zell am See seamlessly combines modern comfort with stylish elegance, setting a high bar for luxurious accommodation.

Romantic

Elements Resort Zell am See, BW Signature Collection, offers an ideal setting for a romantic getaway. With a quiet location and beautiful, relaxing atmosphere, the resort creates an exceptional environment suitable for couples and even families looking for a romantic stay. The romantic ambiance is highlighted by stunning mountain views, particularly from the pool area and charming suite options that add to the overall experience.

Couples can enjoy the tranquil and welcoming environment, whether they choose to relax in the spa area with its hot and cold saunas or savor the wonderful cuisine. The resort's beautiful and cozy spa area further enhances the romantic feel, making it a perfect choice for honeymooners or those seeking a romantic retreat. An added convenience is the availability of EV charging, ensuring a seamless and eco-friendly stay.

Overall, the combination of a serene location, romantic views and exceptional amenities, such as the festive Christmas atmosphere, makes Elements Resort Zell am See a top choice for a romantic vacation.

Yes, Elements Resort Zell am See BW Signature Collection has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Elements Resort Zell am See BW Signature Collection.

No, Elements Resort Zell am See BW Signature Collection doesn't allow dogs.

Yes, parking facilities are available at Elements Resort Zell am See BW Signature Collection.

Yes, Elements Resort Zell am See BW Signature Collection has a gym.

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