Grand Hotel Zermatterhof has been offering a warm and hospitable welcome to its guests ever since it first opened its doors in 1879.
Summary of reviews
The Grand Hotel Zermatterhof is a luxurious 5-star hotel located in the heart of Zermatt, offering a prime location with easy access to the main pedestrian street, ski resort atmosphere and breathtaking views of the Matterhorn. Guests rave about the exceptional service provided by the friendly and efficient staff, particularly in the ski room and restaurant. The breakfast buffet is spectacular, offering a magnificent variety of delicious and fresh food in a beautiful setting. The dinner experience is also highly praised with the Michelin-starred Prato Borni and Say Cheese restaurants offering exceptional cuisine and decor. The rooms are spacious, well-equipped and comfortable with some offering beautiful views and deluxe amenities. The hotel's cleanliness is exceptional with everything impeccably clean and appealing. The spa and pool area are also noteworthy amenities, providing ample opportunity for relaxation and pampering. Overall, the Grand Hotel Zermatterhof is a must-visit for those seeking a luxurious and unforgettable experience in Zermatt.
Α 4 star superior hotel in a quiet yet prime location in Zermatt – situated just a five minutes' walk from the village center.
Summary of reviews
BEAUSiTE Zermatt is a luxurious hotel located in the heart of Zermatt, offering stunning views of the Matterhorn from the rooms and public areas. The hotel is conveniently located near the train station and within walking distance to the town center and cable car stations, making it perfect for those looking to explore the city or hit the slopes. Guests have praised the hotel's exceptional staff, who are friendly, professional and helpful. The hotel boasts fantastic spa facilities, including an outdoor pool with breathtaking views of the Matterhorn, sauna, jacuzzi, hot tub and massages. The breakfast is excellent with freshly squeezed orange juice and an extensive buffet selection. The rooms are spacious, clean and beautifully designed with luxurious furnishings and world-class facilities. The ski storage locker room is described as "awesome" and "wonderful," making it ideal for storing your gear after a day on the slopes. The beds are supremely comfortable and spotless, ensuring a quality night's sleep. Overall, BEAUSiTE Zermatt is a must-visit destination for anyone seeking luxury, relaxation and breathtaking views in the heart of Switzerland.
Situated in the center of Zermatt the hotel is right across from the Ski Lift and just a 5-minutes' walk from the train station.
Summary of reviews
National Zermatt - Matterhorn Views, Sunnegga Gateway & SPA is a stunning hotel located in the heart of Zermatt, offering unparalleled access to both the vibrant village life and the scenic beauty of the Swiss Alps. Its prime location, just a short walk from the main station and conveniently opposite the Sunnegga lift, makes it an ideal spot for skiing enthusiasts eager to explore the slopes or the area's breathtaking surroundings.
The hotel is celebrated for delivering exceptional hospitality, providing an experience elevated by its attentive and friendly staff. Guests consistently praise the hotel's team for their genuine warmth and professionalism, ensuring a memorable stay and forging lasting connections with visitors.
The accommodation features spacious, well-maintained rooms that many guests describe as both cozy and modern, offering remarkable views of the iconic Matterhorn, particularly from private balconies. The cleanliness is consistently highlighted, with the tidy environment extending beyond the rooms to the spa and pool facilities. These amenities, along with the inviting sauna and whirlpool, create a serene retreat after a day of skiing, further complemented by the well-upkept pool area.
Culinary offerings at the hotel are equally impressive. The breakfast buffet receives high marks for its variety and quality, showcasing delicious options like pancakes, eggs, and coffee that set a pleasant tone for the day. The dinner experience also garners praise, featuring artfully prepared dishes by a renowned chef, making the dining here a delight despite higher prices and occasional menu repetition.
Families find the hotel exceptionally accommodating, with dedicated amenities catering to young guests, including an indoor playroom and outdoor playground, thoughtfully designed family rooms, and a welcoming atmosphere perfectly suited for family vacations.
Overall, National Zermatt blends luxury, convenience, and Alpine charm, proving to be a perfect getaway in Zermatt. Its combination of stunning views, impeccable service, and outstanding amenities leaves guests with fond memories, embodying the essence of an exceptional four-star stay.
Hotel Butterfly in Zermatt shines across multiple aspects, consistently receiving high praise from guests. Its prime location is a significant draw, situated conveniently close to the Zermatt train station, ski lifts and main attractions, making it both accessible and tranquil. This strategic positioning is particularly beneficial for winter sports enthusiasts and families, further enhancing its appeal.
The hotel's breakfast offerings are lauded for their variety, quality and freshness with an extensive buffet that includes freshly baked breads, pastries and a range of vegan and vegetarian options. The presence of freshly cooked items such as eggs adds a personal touch, making breakfast a delightful experience. The cozy breakfast rooms and afternoon tea with complimentary cakes and coffee further elevate the dining experience.
Dinner at the hotel's Italian restaurant receives special recognition for its high-quality and diverse offerings, including standout dishes like pumpkin ravioli. Despite a few instances of menu limitations, the half-board option is seen as excellent value. The overall dining experience is enhanced by the welcoming ambiance and commendable service.
The rooms at Hotel Butterfly are consistently described as spacious, clean and modern. With contemporary aesthetics and cozy ambiance, the rooms offer a comfortable stay. Guests particularly appreciate the generous room sizes, large beds and balcony views, some of which overlook the stunning Matterhorn. Modern amenities like air-conditioning, large screen TVs and quality fixtures in the bathrooms contribute to a pleasant and hassle-free experience.
Cleanliness is a hallmark of the hotel with guests frequently highlighting the immaculate condition of both rooms and common areas. The daily housekeeping service ensures that the environment remains pristine and the updated facilities maintain a high standard of comfort and visual appeal.
The staff at Hotel Butterfly receive exceptional praise for their friendliness, professionalism and helpfulness. Reviews often mention specific staff members who go above and beyond to assist guests, enriching the overall guest experience. The welcoming and accommodating nature of the team significantly enhances the stay, ensuring guests feel valued and well-cared for.
The hotel provides free Wi-Fi, although connectivity can be inconsistent, particularly in rooms on higher floors. The lobby and restaurant areas offer more reliable connections, which might suffice for guests who require stable internet access.
Hotel Butterfly is highly recommended for families, offering spacious family suites and rooms. The family-friendly atmosphere and amenities ensure a comfortable and enjoyable stay for both adults and children. Although occasional booking mix-ups occur, staff promptly address these issues, maintaining a positive experience for families.
Ski enthusiasts find Hotel Butterfly ideal due to its proximity to ski facilities and the inclusion of amenities like a heated ski room. The convenient access to ski lifts, rental services and free shuttle services enhances the skiing experience, making it a favorite among guests aiming to explore the slopes of Zermatt.
The hotel is also well-positioned for nightlife with numerous restaurants, bars and clubs within walking distance, offering a vibrant scene for evening entertainment. However, some reviews mention occasional noise disturbances from neighboring rooms.
Overall, Hotel Butterfly stands out for its prime location, excellent dining, spacious and clean rooms, exceptional staff and suitability for both families and ski enthusiasts, making it a highly recommended choice for visitors to Zermatt.
Nestled in the tranquil heart of Zermatt, Europe Hotel & Spa provides an ideal retreat for travelers, marrying serene surroundings with easy access to the vibrant town center. Guests frequently praise the hotel's prime location, which offers stunning views of the iconic Matterhorn, contributing to a memorable and picturesque stay. Providing modern and beautifully designed interiors, the hotel is lauded for its warm, cozy ambiance and the exceptional friendliness of its staff, who are committed to delivering top-notch hospitality and making guests feel genuinely welcomed.
The culinary experience at Europe Hotel & Spa is exceptional, with its breakfast buffet receiving accolades for its extensive and high-quality selection, complemented by breathtaking views of the Matterhorn. Dinner offerings, including themed nights such as the Valais evening, are celebrated for their remarkable quality and gourmet flair, though a wider range of vegetarian options could be appreciated.
The rooms at Europe Hotel & Spa are thoughtfully designed to combine modern luxury with cozy comfort. They are appreciated for their immaculate cleanliness, spaciousness, and delightful views of the Matterhorn from many rooms. Guests highlight the exceptionally comfortable beds that ensure a restful night's sleep.
Guests also commend the hotel's commitment to maintaining an impeccably clean and welcoming environment. The spa facilities, though compact, offer a blissful retreat with features like a jacuzzi pool and saunas, contributing to a relaxing stay. The hotel is particularly accommodating for families, featuring spacious rooms and thoughtful amenities for children, ensuring a family-friendly atmosphere.
The hotel often exceeds its four-star designation, offering a luxurious experience comparable to many five-star establishments. Guests express delight in the hotel's amenities, attention to detail, and the personal touches that enhance their stay. With its exceptional service, elegant decor, and inviting atmosphere, Europe Hotel & Spa stands out as a premier choice for travelers seeking a luxurious yet comfortable retreat in Zermatt.
Hotel Bristol in Zermatt stands out as a prime choice for travelers, offering a harmonious blend of convenience and comfort in a stunning alpine setting. Its central location provides easy access to key attractions, shopping, dining, ski lifts and public transportation, all while offering breathtaking views of the Matterhorn. The peaceful atmosphere and serene surroundings make it an ideal retreat, particularly for winter sports enthusiasts due to its proximity to ski lifts and buses.
Guests consistently praise the exceptional breakfast experience, which features a diverse and high-quality buffet with fresh fruits, various breads, meats, eggs and homemade baked goods, accompanied by freshly made crepes, eggs and waffles. The breakfast room's cleanliness and modern decor, along with friendly service, further enhance the delightful morning atmosphere.
The hotel’s dining experience is also well-regarded, particularly during the warmer seasons when a five-course evening meal is offered. Despite the restaurant being unavailable in winter, nearby dining options ensure guests have a variety of choices. The bar area remains welcoming year-round, providing small dishes and fondue for a cozy evening meal.
Accommodations at Hotel Bristol are noted for their cleanliness, modern design and coziness. Rooms are spacious and well-appointed, often featuring balconies with stunning mountain views. Modern amenities like USB ports and kitchenware, along with super clean bathrooms, ensure a comfortable stay. Family rooms are particularly spacious and suitable for larger groups.
The hotel's impeccable cleanliness extends throughout the property, from the entrance to the spa, which guests describe as clean and modern. The well-maintained wellness area, featuring saunas, steam rooms and jacuzzis, offers a rejuvenating experience after a day of exploration.
Hotel Bristol’s staff receives high commendations for their friendliness, professionalism and helpfulness. The reception team is particularly noted for their warm welcomes and useful local tips, contributing to an overall positive guest experience. The efficient and free WiFi, despite occasional connectivity issues, generally adds to the guests' convenience.
Families find Hotel Bristol particularly accommodating with its family-friendly amenities, such as a children’s playroom and family-oriented spa rules. The hotel’s complimentary shuttle service adds to the comfort and ease of traveling with children.
For ski enthusiasts, the hotel offers direct access to the slopes and excellent ski facilities, including a ski shop with discounts, ski storage and ski boot rooms. The proximity to ski lifts and gondolas makes it a top choice for a seamless ski holiday experience.
The local nightlife scene around the hotel provides a moderate and enjoyable variety of options with numerous bars, dance halls and clubs within walking distance. The hotel's own late-night bar offers a convenient spot for guests to unwind.
Finally, the beds at Hotel Bristol are frequently praised for their exceptional comfort with many guests highlighting the quality of the mattresses, pillows and blankets. The combination of cozy beds and stunning views contributes to a restful and memorable stay.
Overall, Hotel Bristol receives high marks across various categories, making it a highly recommended choice for travelers seeking a picturesque, comfortable and well-located lodging experience in Zermatt.
True luxury surrounded by a wonderful mountain scenery at the foot of the world known Matterhorn.
Summary of reviews
Matterhorn FOCUS Design Hotel provides an exceptional, luxurious stay in a prime location perfect for skiing aficionados and mountain explorers. Nestled right next to key ski lifts, including the Zermatt Furi lift station and the Glacier Matterhorn Cable Car, it offers unbeatable convenience for hitting the slopes and taking in breathtaking scenery. The hotel offers stunning direct views of the Matterhorn, providing a picturesque backdrop for guests. Though slightly removed from Zermatt's bustling center, it is still conveniently accessible within a 10-15 minute walk, allowing for a peaceful retreat with easy access to local amenities.
The breakfast experience at the hotel is highly acclaimed, offering a variety and abundance of fresh, tasty options that cater to diverse dietary preferences. Guests frequently praise the quality, variety and exceptional dining experience, often describing it as one of the best they've ever had. Enjoying breakfast with spectacular views adds to the overall enjoyment.
The rooms at Matterhorn FOCUS Design Hotel are spacious, practical and noted for their cleanliness and high-quality furnishings. The stylish, modern design creates an industrial-chic atmosphere that guests find delightful. The magnificent views of the Matterhorn, combined with modern comforts and attentive staff, contribute to a memorable stay. Any minor issues, such as occasional problems with amenities, are overshadowed by the overall positive guest experiences.
Cleanliness is a highlight across the hotel, impressing guests with immaculate rooms and well-maintained common areas. The outstanding architecture adds to the tranquil and comfortable atmosphere.
The staff is repeatedly commended for their friendliness, professionalism and exceptional service. Their warmth and attentiveness make guests feel welcome from check-in and throughout their stay, significantly enhancing the overall experience.
The spa and wellness area receive high praise for offering a serene escape with excellent facilities. The beautiful design, featuring both dry and wet saunas, an inviting outdoor pool and a harmonizing decor, creates a peaceful, relaxing environment with picturesque views of the Matterhorn.
The pool area with its warm and clean water, seamlessly integrates indoor and outdoor spaces, including a strikingly beautiful outdoor jacuzzi. Guests appreciate its aesthetic appeal and functional design, although some wish it were a bit larger.
Overall, the Matterhorn FOCUS Design Hotel is an exemplary luxury destination. With high-end services, modern design, exceptional facilities and impeccable service, it is a top choice for guests seeking sophistication, privacy and exclusivity. The hotel's prime location, excellent amenities and superb hospitality ensure an unforgettable stay in one of the most stunning settings.
The Alpen Resort & Spa in Zermatt is a fantastic destination for those looking for a comfortable and luxurious stay. The hotel's location is convenient with easy access to the main train station and ski bus and stunning views of the Matterhorn. The breakfast and dinner offerings are excellent with a good variety of food and attentive staff. The rooms are spacious, well-decorated and equipped with modern amenities. The hotel prides itself on cleanliness with impeccable facilities and a fantastic spa area that includes pools, jacuzzis, saunas, steam rooms and massage services. Families with children will appreciate the large family suites, children's pool and playroom. The hotel is also perfect for winter sports enthusiasts with easy access to ski lifts and local ski areas. Overall, the Alpen Resort & Spa is a great choice for a ski vacation in Switzerland.
Backstage Boutique SPA Hotel, nestled in the heart of Zermatt, boasts an exceptional location praised for its convenience and proximity to essential amenities such as the train station, shops, restaurants and stunning views of the Matterhorn. The central but peaceful spot ensures easy access to popular attractions, ski resorts and local entertainment, making it an ideal base for various activities.
The breakfast experience is a highlight with guests lauding its high quality, great variety and delicious options. The nutritious spread includes fresh fruits, a wide range of cheeses and freshly made egg dishes, garnering frequent acclaim. The beautifully presented, well-rounded meals often exceed expectations, though minor inconveniences like occasional slow service or limited vegetables are noted.
Dining at the hotel is another standout element with visitors praising the delicious and upscale meals, particularly at the Michelin-starred restaurant, After Seven. The hotel's efforts to find alternative dining arrangements when needed further showcase their dedication to a memorable culinary experience. The overall dining ambiance, from the lavish breakfast to exquisite dinners, receives high marks.
The rooms are artistically designed, comfortable and well-maintained, often featuring views of the Matterhorn. Despite being clean and cozy, some guests mention issues like poor soundproofing, lack of bathroom privacy and variable room sizes. Nonetheless, the unique decor and comfort levels remain strong positives.
Cleanliness is a well-regarded aspect with most areas described as spotless and well-maintained. While the majority of feedback is positive, there are occasional mentions of dusty furnishings and specific cleanliness issues, indicating minor room for improvement.
The staff at Backstage Boutique SPA Hotel consistently receive high praise for their exceptional service and friendliness. The team is noted for being welcoming, attentive and proficient in English with specific staff members receiving special commendations. Their helpfulness and willingness to go the extra mile create a warm and inviting atmosphere.
The Wi-Fi generally meets guests' expectations with reliable connectivity, though some mention the absence of support for modern streaming services as a minor drawback.
The hotel's spa is a significant draw with guests appreciating its unique and calming facilities. The diverse wellness options, including saunas, themed steam rooms and a rooftop jacuzzi with Matterhorn views, are frequently highlighted. Occasionally, guests mention maintenance needs and operational issues, but overall, the spa remains a praised feature.
The hotel caters well to families, offering a charming ambiance and attentive service with facilities accommodating multiple generations. Despite the spa sometimes being crowded with children, the overall family-friendly environment is appreciated.
For skiing enthusiasts, the hotel's proximity to key ski lifts and convenient ski storage facilities is a major plus. Guests enjoy easy access to the slopes and the heated sauna after a day of skiing, though minor issues like a small ski rental shop and occasional disorganization are noted.
The vibrant nightlife around the hotel, including a popular basement nightclub, offers a lively atmosphere. However, this can lead to noise disruptions, especially on weekends, potentially challenging guests seeking a quieter environment.
Lastly, the beds receive mixed reviews with many guests finding them comfortable, while others criticize the firmness and lack of pillow support. Personal preferences play a significant role in the perceived comfort level.
In summary, Backstage Boutique SPA Hotel offers a well-rounded experience with its prime location, delectable dining options, unique rooms and excellent spa. The attentive staff and family-friendly services further enhance its appeal, making it a highly recommended destination in Zermatt, despite minor areas for improvement.
Antares Hotel enjoys a prime location, particularly advantageous for skiing enthusiasts and nature lovers. Its close proximity to the main lift and Matterhorn Express, coupled with stunning panoramic views of the Matterhorn from room balconies, garners high praise from guests. The hotel's convenience for winter sports and its peaceful setting, away from the bustling town center but still within walking distance to attractions and restaurants, are frequently highlighted.
The breakfast experience is another strong point with guests lauding the excellent, delicious and varied options available. The breakfast buffet features fresh fruits, assorted breads, cheeses, cold meats, salmon, cooked eggs, bacon, yogurts and cereals, earning accolades for its quality and abundance. The friendly and helpful staff, particularly during breakfast service, significantly enhance the overall experience.
Rooms are described as clean, comfortable and providing breathtaking views of the Matterhorn, especially those with balconies. However, the hotel's age and need for renovation are noted with some guests pointing out outdated furnishings, worn-out carpets and dated bathrooms. Cleanliness is generally praised, although inconsistent upkeep and minor maintenance issues are mentioned.
The staff at Antares Hotel are frequently celebrated for their exceptional friendliness and helpfulness. Personnel, including notable mentions of Gabriel and Sabrina, are commended for their attentiveness, multilingual skills and willingness to cater to guests' needs, creating a welcoming and family-like atmosphere.
While the Wi-Fi service has mixed reviews with some guests facing unreliable connections, the spa facilities receive high praise. The spa, featuring a steam bath, sauna, individual jacuzzis and more, is appreciated for its cleanliness and relaxing ambiance, making it a favored spot after a day of skiing.
Mixed reviews are found regarding the beds; many guests find them very comfortable with quality bedding, while others report issues with old or uncomfortable mattresses and pillows.
Overall, Antares Hotel offers a delightful stay with its strategic location, stunning views, excellent breakfast and friendly staff. However, improvements in maintenance, room updates and Wi-Fi reliability could enhance the overall guest experience. For those who value comfort, breakfast quality and proximity to ski facilities, the hotel remains a solid choice.
Hotel Walliserhof Zermatt is renowned for its exceptional location in the heart of Zermatt, placing guests within easy reach of the train station and main street, surrounded by cafes, restaurants, shops, and attractions. Its traditional Swiss charm, complemented by modern amenities, presents a comfortable and inviting atmosphere, perfect for both brief and extended stays. Rooms are spacious, clean, and often offer stunning views of the Matterhorn, enhancing the alpine experience. The hotel’s friendly and accommodating staff, along with its superior breakfast options, contribute to its popularity among travelers.
Guests praise the hotel's breakfast as a standout feature, offering a generous and diverse selection that caters to various tastes. The on-site restaurant garners positive remarks for its traditional Swiss dishes, especially the cheese fondue and raclette, providing a delightful dining experience supported by lovely staff.
The spacious rooms, often surpassing expectations, boast beautiful decor and commendable cleanliness. The attention to detail and Swiss ambiance create a homely feeling, making it an appealing choice for families, with family-friendly amenities and accommodations.
Cleanliness is a highlighted trait, with guests appreciating the immaculate condition and well-maintained facilities. The hotel's central location enhances convenience, allowing easy exploration of the nearby ski facilities and hiking trails. Ski enthusiasts find the hotel particularly appealing due to its strategic location and skiing amenities, including a well-equipped ski room.
The staff's exceptional hospitality is a key strength of Hotel Walliserhof Zermatt, with staff praised for their warm and helpful nature. Although internet connectivity can be inconsistent, overall, the wifi is satisfactory for most visitors.
The hotel’s spa, though small, offers a charming retreat with valuable amenities for relaxation. Although it might benefit from some updates, it remains a delightful addition to a stay here.
For a three-star hotel, Walliserhof Zermatt consistently exceeds expectations, delighting guests with its charm, comfort, and value. Despite minor areas for improvement, such as room configurations and wifi connectivity, the overwhelmingly positive guest experiences make it a favored destination in Zermatt.
La Couronne Hotel & Spa in Zermatt receives glowing reviews, mainly for its excellent location, amenities, and service. Situated in the heart of Zermatt, the hotel offers breathtaking views of the iconic Matterhorn and provides convenient access to ski lifts, bus stops, shops, and restaurants, making it a prime location for both relaxation and adventure.
The hotel's breakfast stands out with its diverse and high-quality offerings, accompanied by stunning Matterhorn views. The dining experience at the Old Zermatt restaurant is also highly praised, offering a delightful taste of Swiss cuisine, although it is noted that meal prices can be high.
Guest accommodations feature spacious, clean rooms with modern rustic decor and breathtaking Matterhorn views. Beds are particularly highlighted for their exceptional comfort. The hotel maintains a spotless environment throughout, from its stylish rooms to its well-kept common areas.
The staff at La Couronne receives commendation for their friendliness and attentiveness, ensuring guests feel warmly welcomed and at ease. Exceptional service extends to the spa, which offers a range of amenities including multiple saunas, pools, and massage services. The outdoor infinity pool, with its remarkable views of the Matterhorn, is a definite highlight, enriching the relaxation experience.
For ski enthusiasts, the hotel’s location is ideal, providing easy access to ski lifts and buses, with added conveniences like ski rentals and storage. Overall, La Couronne Hotel & Spa is celebrated for its combination of comfort, stunning location, and attentive service, establishing it as a top choice for travelers visiting Zermatt.
Categories
Convention
Ski
Honeymoon
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-12 out of 12 hotels in Zermatt