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Summary of reviewsMcDreams Hotel Düsseldorf-City enjoys a favorable reputation for its strategic location, cleanliness and value for money. Positioned conveniently near the Mitsubishi Electric Hall, the hotel attracts concert-goers who appreciate the short walk to events. Moreover, good tram and bus connections make city center travel smooth and accessible parking further enhances convenience.
The rooms, decorated in a modern, functional style, receive praise for their cleanliness and essential amenities such as comfortable beds, TVs and spacious bathrooms. Despite some reports of minor maintenance issues and the lack of air conditioning, the soundproof windows effectively mitigate noise from the busy surrounding area.
Guests have positive experiences with breakfast at the nearby Cloud Kitchen café, known for its varied menu and friendly service. However, the need for advance reservations and occasional crowded seating can be drawbacks, along with the absence of an in-house breakfast option at the hotel itself.
Dining options are notably convenient with two popular restaurants located beneath the hotel, including a highly-recommended all-you-can-eat Chinese restaurant. Furthermore, a nearby pizzeria and the adjacent gas station offer additional meal choices, ensuring a pleasant dining experience without venturing far.
The staff at McDreams Hotel Düsseldorf-City are generally described as friendly and helpful with positive mentions of specific employees. Nonetheless, the limited on-site personnel during off-hours and reliance on self-service check-in can be less than ideal for some guests. The self-check-in system, however, is praised for its efficiency and simplicity.
Wi-Fi services are largely reliable and stable, an appreciated feature especially by business travelers. Free parking is another highlight, though finding a spot can be challenging during evenings and weekends due to shared use with a nearby restaurant and gas station.
For pet owners, the hotel is welcoming with accommodations suitable for dogs, adding to its appeal for travelers accompanied by pets.
Overall, McDreams Hotel Düsseldorf-City stands out for its cleanliness, modern rooms, strategic location and value, making it a practical choice for short stays, concert-goers and budget-conscious travelers. Show more
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Dog Friendly Hotel
McDreams Hotel Düsseldorf-City is a budget-friendly, pet-friendly hotel. It provides a practical option for travelers seeking affordable accommodation while bringing their dogs.
Hotel Taking Steps Towards Sustainability
Hotel with Parking
Room Types
Single Room BasicFeaturing free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room features soundproof walls, a wardrobe, a carpeted floor, a flat-screen TV with streaming services, as well as city views. The unit has 1 bed.
Single Room BusinessFeaturing free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room features a flat-screen TV with streaming services, soundproof walls, a wardrobe, a carpeted floor as well as a quiet street view. The unit has 1 bed.
Double Room BasicFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a flat-screen TV with streaming services, soundproof walls, a wardrobe, a carpeted floor as well as city views. The unit has 2 beds.
Double Room BusinessProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a flat-screen TV with streaming services, soundproof walls, a wardrobe, a carpeted floor as well as a quiet street view. The unit offers 2 beds.
Double Room ComfortOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers soundproof walls, a wardrobe, a carpeted floor, a flat-screen TV with streaming services, as well as a quiet street view. The unit has 1 bed.
Classic Triple RoomOffering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room offers soundproof walls, a wardrobe, a carpeted floor, a flat-screen TV with streaming services, as well as city views. The unit offers 2 beds.
Guest Reviews
7.6
Good
Location
McDreams Hotel Düsseldorf-City is strategically positioned, offering easy access to public transportation, making it quite convenient for guests attending events at the nearby Mitsubishi Electric Hall. The hotel is within walking distance of this popular concert venue, attracting concert-goers who appreciate the short walk, approximately 15 minutes, to their events.
The hotel enjoys good tram and bus connections, making travel to the city center smooth, though it's a bit farther from the old town and main city attractions. For those traveling by car, the hotel offers accessible parking and is relatively close to the airport and main highways.
However, the location also has notable drawbacks. Positioned between busy train tracks and a main road, guests frequently mention noise issues, especially with train traffic and street noise. The immediate surroundings—comprising a gas station, a main road and industrial zones—aren't particularly picturesque or inviting. Despite the hotel's central proximity to various transportation options and certain commercial amenities, the overall ambiance can feel impersonal and loud.
Despite these challenges, many guests find the location offers good value for money, especially for short stays and specific visits to the Mitsubishi Electric Hall. The convenience of public transport, the closeness to the concert venue and the reasonable pricing make it a practical choice for many visitors. The secure, soundproofed windows help mitigate some of the noise concerns, further enhancing the stay experience for the guests.
Breakfast
Guests staying at McDreams Hotel Düsseldorf-City have various experiences with breakfast options, mostly involving nearby facilities rather than in-house dining. Many reviews highlight the very good and delicious breakfasts available at the café, Cloud Kitchen, located in the same building or nearby, which offers a diverse menu and an excellent breakfast buffet. Positive mentions include the friendly service at the cafe and recommendations for its offerings.
However, there are notable drawbacks. Guests must reserve breakfast in advance and seating can often be overcrowded, leading to difficulties in finding available spots. Additionally, the café opens late, around 9:00 AM, which can be inconvenient for those needing an early start. Some found the breakfast too expensive for the limited selection and service with high prices and offerings that did not appeal to everyone. A few guests opted for alternative breakfast solutions such as a nearby gas station.
Many guests expressed disappointment over the absence of an in-house breakfast option at the hotel, often expecting a more inclusive offering. Miscommunication and lack of clarity during booking about whether breakfast is included or the need for a separate reservation also detracted from the overall experience. Ultimately, while some guests had a pleasant breakfast experience with external options, the general consensus suggests a need for more accessible and affordable breakfast solutions directly through the hotel.
Dinner
McDreams Hotel Düsseldorf-City offers a variety of dining options, making it convenient for guests to enjoy good food without venturing far. There are two notable restaurants located directly beneath the hotel. One of them is a popular all-you-can-eat Chinese restaurant, which is highly recommended and considered one of the hotel's biggest advantages. The other establishment, a fine dining option, also receives praise for its excellent food and service. Additionally, there's a pizzeria within walking distance that's recommended, providing another nearby dining choice. The gas station next door is noted for its practicality in providing food options. This variety ensures that guests have access to good meals and a pleasant dining experience directly on the premises.
Rooms
The rooms at McDreams Hotel Düsseldorf-City have received notably positive feedback for their cleanliness, modern design and functionality. Guests found the rooms simple yet well-equipped with all essential amenities such as comfortable beds, TV, towels and a spacious bathroom, which contributed to a generally pleasant overnight stay. The modern decor and bright interiors were also appreciated.
Despite the overall satisfaction with cleanliness and comfort, several reviews noted that the rooms are on the smaller side, which may be adequate for short stays but not ideal for extended periods. The effective sound insulation was praised, although some rooms facing busy streets or railways experienced more noise.
A common issue highlighted was the lack of air conditioning, making the rooms uncomfortably hot during warmer months. Guests frequently mentioned problems with ventilation and difficulty in cooling down the rooms, which affected their comfort. Additionally, there were occasional reports of minor maintenance issues and the absence of amenities like wardrobes, kettles or refrigerators.
Check-in was generally smooth with a convenient self-service system, although some experienced glitches with room access codes and timely room availability. Overall, McDreams Hotel provides good value with clean, modern and well-furnished rooms, making it a suitable option for short stays or budget-conscious travelers.
Beds
The beds at McDreams Hotel Düsseldorf-City have received mixed reviews from guests. On the positive side, words like "comfortable", "cozy" and "great" frequently describe the beds with several guests finding them "very comfortable" and appreciating the "good quality" and cleanliness. Many guests mentioned that the mattresses were "super comfortable" and that the beds pleasantly surpassed expectations for the hotel’s price and category.
However, some guests found aspects less favorable. There were repeated mentions of beds being "too hard" or "too soft" and issues with the mattresses, such as them being "uneven" or "slipping apart" when configured as double beds. Pillows received significant criticism for being "too soft", "thin" or merely "a sheet", which detracted from overall comfort. Additionally, some visitors found the beds too narrow or small for their liking, though they generally acknowledged the sleep quality as acceptable overall.
Despite these issues, the emphasis remains on the generally favorable reception of the hotel’s beds, highlighting that many guests found them suitable for a comfortable stay.
Cleanliness
The reviews for McDreams Hotel Düsseldorf-City prominently highlight the hotel's cleanliness. Guests consistently confirm that the hotel maintains a high standard of hygiene, describing the rooms and bathrooms as very clean, spotless and well-maintained. The facilities appear to be modern and the overall impression is one of cleanliness and functionality. Despite a few minor issues such as occasional leftover used towels in hallways, a broken shower holder and infrequent instances where rooms were not cleaned on time, most guests were satisfied with the general cleanliness of the hotel.
The rooms are noted to be bright, tidy and comfortable with some mentioning the hotel's cleaning staff as diligent and friendly. Clean linens and well-kept sanitary facilities contribute to a positive stay for many visitors. Even though a few reviews mentioned encounters with dust or minor cleanliness lapses, the vast majority found the hotel to be a clean and cozy option for accommodation. It is clear that McDreams Hotel Düsseldorf-City upholds commendable hygiene standards which greatly contribute to a pleasant guest experience.
Staff
The overall feedback about the staff at McDreams Hotel Düsseldorf-City reveals a blend of positive and negative experiences. Guests commonly praised the friendliness and helpfulness of the staff. Many noted that the front desk employees were all smiles and accommodating, providing good service and making the check-in process easy and smooth. Positive interactions with the staff were also facilitated through phone and email with quick and efficient resolutions to any issues that arose. Specific mentions of staff members, like Udo and Sofia, highlighted their kindness and readiness to assist.
However, there were notable drawbacks concerning the availability of staff. Numerous guests experienced inconveniences due to the lack of on-site personnel, particularly during off-hours when the reception was unstaffed. This sometimes created problems for guests who needed immediate assistance. Instances where cleaning staff entered rooms unannounced also pointed to lapses in communication and service protocols.
Despite these challenges, the self-check-in system was generally well-received, appreciated for its efficiency and simplicity. The cleaning staff was frequently mentioned in a positive light, being described as friendly, visible and diligent in their duties. The balance between the absence of staff and automated systems was acceptable to some guests, but others found it less than ideal, seeking more human interaction to address their needs.
In summary, while McDreams Hotel Düsseldorf-City is recommended for its friendly and helpful staff, the limited on-site staff presence and reliance on remote communication may not suit all guests' preferences. The self-check-in process is a practical feature that complements the positive customer service experienced through remote interactions.
Wi-Fi
McDreams Hotel Düsseldorf-City offers a generally positive experience regarding its Wi-Fi services with most guests highlighting the good connectivity and stable internet. Many noted the Wi-Fi as good, fast or even excellent with free access being a common and appreciated feature. Business travelers, in particular, found the internet reliable, which supports the hotel's convenience factor. Netflix streaming on the in-room TVs is an added bonus, making for a comfortable stay.
Despite some comments mentioning issues like long passwords, initial connectivity problems or unstable WLAN, these appear to be less frequent. The digital check-in process is praised for being smooth and contactless. Overall, McDreams Hotel Düsseldorf-City offers a modern and satisfactory stay, largely punctuated by efficient and reliable Wi-Fi services that cater well to the needs of guests.
Parking
At McDreams Hotel Düsseldorf-City, parking receives a mix of feedback from guests. On the positive side, the hotel offers several free parking options, including underground parking and surface parking directly in front of the building. Many guests appreciated the ample parking spaces available during the day and the convenience of parking right at the hotel. The underground garage, although sometimes full, is highlighted for being clean and safe. Additionally, the parking is shared with a nearby Asian restaurant and a gas station, which provides more but sometimes crowded options.
However, not all experiences were positive. Some reviews mention that parking can be a challenge, especially in the evenings when spaces are occupied by restaurant visitors. The limited number of parking spaces means that finding a spot can be difficult, particularly on weekends. There were several reports of the parking situation being problematic or even catastrophic with some guests having to park in a back lot further down the street. Difficulty in locating the parking entry code added to the inconvenience for some guests.
Despite the challenges, the free parking is a significant perk, especially considering the hotel's proximity to the city center and easy access via tram. For those who find a spot, the experience is generally problem-free and convenient. However, for travelers arriving later in the day or on weekends, securing a parking space may require some patience and luck.
Dog Friendly
The McDreams Hotel Düsseldorf-City offers a generally positive experience for dog owners. Despite a few mixed reviews, many guests find the accommodation suitable for dogs with pets allowed across the hotel and even welcomed with a €10 per day fee, though some note discrepancies in this charge. Cleanliness is a standout feature with numerous praises for the clean rooms and respectful environment, despite occasional mentions of thin pillows and minor inconveniences like smells from a nearby Chinese restaurant.
Notably, a dog-friendly restaurant on-site enhances the experience for those traveling with their pet and the hotel's free parking is an added benefit. However, some reviews mention issues like the noisy railway nearby and a perception of the hotel being far from central locations. Ultimately, McDreams Hotel Düsseldorf-City is a pet-friendly option with clean facilities, albeit with a few areas for improvement.
No, McDreams Hotel Düsseldorf-City doesn't have any pool.
No, a spa isn't available at McDreams Hotel Düsseldorf-City.
Yes, McDreams Hotel Düsseldorf-City welcomes dogs.
Yes, parking facilities are available at McDreams Hotel Düsseldorf-City.
No, McDreams Hotel Düsseldorf-City doesn't have a gym.