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Summary of reviewsThe Colonial Hotel stands out as a serene and charming retreat nestled in a stunning forested area, offering both seclusion and convenience for travelers. Its ideal location provides easy access to local attractions like the Wachusett Ski Area and major highways, making it a perfect choice for events and sightseeing while maintaining tranquil surroundings. The beautifully decorated hotel features resort-style amenities, welcoming pets, and an on-site restaurant and bar, adding to its allure despite limited dining options nearby.
Guests have praised the weekend breakfast buffet for its plentiful and delicious offerings, though some have noted the absence of weekday breakfast as a drawback. The on-site restaurant receives rave reviews for its excellent food, including highly favored dishes like French onion soup and quesadillas, coupled with a superb atmosphere and top-notch service. The Colonial Grille is noted as a standout feature, enhancing the dining experience.
The hotel rooms are an attractive blend of comfort and modern decor, featuring amenities like refrigerators and microwaves, which add convenience for guests. The spacious, clean, and quiet accommodations, complemented by friendly and efficient staff, contribute to a restful and welcoming environment. High cleanliness standards extend throughout the property, accompanied by elegant decorations and meticulously maintained interiors and exteriors.
Staff at the Colonial Hotel are a significant highlight, frequently described as polite, friendly, and incredibly helpful, ensuring a pleasant and efficient experience. The spa, pool, and fitness facilities are also well-regarded, providing guests with ample leisure and relaxation options, although some have wished for warmer water temperatures.
Families find the hotel particularly appealing due to spacious rooms, a fun arcade, and an inviting indoor pool, offering a kid-friendly atmosphere that resonates with guests of all ages. Comfortable beds contribute to the overall restful experience, and minor concerns are overshadowed by the hotel's reputation for providing outstanding hospitality and comfort.
Overall, the Colonial Hotel represents a spotless haven, captivating guests with its beautiful location, outstanding service, and comprehensive amenities, encouraging many to return for future stays. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Features heated indoor pools, hot tubs, a fitness center, and on-site restaurants. Offers family-friendly amenities and activities for a comfortable stay.
Business Hotel
This hotel offers meeting facilities and services suitable for business travelers, providing essential amenities for a productive stay.
3-Star Hotel
This hotel offers comfortable accommodations and a convenient location. It provides a pleasant stay for travelers exploring the area.
Hotel near Ski Resorts
Hotel with Spa
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Room Types
Standard Double RoomThe spacious double room provides air conditioning, heating, as well as a private bathroom featuring a bath and a shower. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.
King Room - Non-SmokingThis double room features air conditioning and free WiFi.
Deluxe King RoomThe spacious double room offers air conditioning, heating, as well as a private bathroom boasting a bath and a shower. Rooms on the upper floors are reachable by lift. The unit has 1 bed.
Deluxe Queen RoomThe spacious double room offers air conditioning, heating, as well as a private bathroom featuring a bath and a shower. This double room features a TV. The unit offers 2 beds.
King Room - Disability AccessThe spacious double room offers air conditioning, heating, as well as a private bathroom boasting a bath and a shower. This double room provides a TV. The unit has 1 bed.
King RoomThe spacious double room offers air conditioning, heating, as well as a private bathroom boasting a bath and a shower. This double room features a TV. The unit has 1 bed.
Guest Reviews
8.1
Very Good
Location
Nestled in a stunning and serene setting, Colonial Hotel boasts an ideal location that offers both seclusion and convenience. Situated in a quiet, forested area, the property is close to local attractions like the Wachusett ski area and provides easy access to major highways, making it perfect for travelers and sightseers. Guests appreciate the peaceful surroundings and beautiful views as they drive into the well-maintained grounds featuring resort-style amenities. The location makes it a prime choice for those in town for events, providing excellent proximity to venues and activities while maintaining a tranquil atmosphere away from city hustle. The on-site restaurant and bar, coupled with pet-friendly policies, add to the convenience of this beautifully decorated colonial-style hotel. Despite limited dining options in and around the area, the hotel's advantageous location near services and its picturesque environment continue to attract guests seeking a unique and comfortable stay.
Breakfast
The breakfast experience at the Colonial Hotel has received varying feedback from guests, primarily influenced by the timing of their stays. The hotel's weekend breakfast buffet has been praised for its plentiful offerings and delicious food, drawing favorable comments on both the variety and quality. Guests appreciated the hearty selection and the adequacy of options available, with some highlighting specific instances of complimentary breakfast services, which were well-received for their quality and value.
On weekdays, however, guests have expressed dissatisfaction due to the lack of breakfast service, feeling it ought to be a standard amenity. The absence of breakfast during weekdays seems to be a recurring point of disappointment, with guests suggesting the inclusion of complimentary coffee and light breakfast options to improve overall satisfaction.
Despite the inconsistencies, the on-site restaurant has been noted for its excellent food and service, adding value to the overall dining experience at the hotel. While some guests reported being unaware of its availability, they appreciated the convenience and quality of the meals when utilized.
Overall, the Colonial Hotel's breakfast offerings are a stronger feature on weekends, with expectations from guests for more consistent options throughout the week.
Dinner
Nestled within the charming Colonial Hotel, the on-site restaurant shines with glowing reviews from guests who relish the culinary experience. Diners consistently praise the food as delicious, with many commendations for its excellence. Particularly popular offerings include the French onion soup and quesadilla, which some claim as the best they've encountered. The menu boasts a varied selection, earning it accolades for being extraordinary with superb specials and great variety, ensuring every meal is satisfying. Guests appreciate the inviting atmosphere and highlight the convenience of having such a fine dining option just steps from their rooms. The service complements the quality of the dishes, often described as top-notch, making each dining experience an enjoyable event. The bar also garners positive attention, with skilled bartenders crafting noteworthy cocktails, adding to the overall dining appeal. The Colonial Grille stands out as a key reason for choosing to stay at the Colonial Hotel, offering an excellent dinner and a delightful end to the day.
Rooms
Nestled in an idyllic and serene location, Colonial Hotel offers a delightful blend of comfort and charm. Guests consistently praise the spaciousness and cleanliness of the rooms, highlighting their well-maintained and modern decor. Many rooms come equipped with essential amenities like refrigerators and microwaves, enhancing convenience during the stay. Several reviews note the reasonable pricing for the quality provided, making it an attractive choice for travelers. The hotel benefits from a large parking area and a roomy lobby, contributing to the overall relaxing atmosphere. While the property's somewhat isolated location appeals to those seeking tranquility, it retains easy accessibility for activities, such as skiing at nearby Wachusett. Despite a few concerns regarding room layouts and noise from neighboring rooms, the overall response from guests is positive, with friendly staff and effective room service adding to the welcoming environment. It is a clean, comfortable retreat that draws many visitors back time and again.
Beds
At Colonial Hotel, guests frequently praise the exceptional comfort of the beds, revealing a highlight of their stay. Consistently described as very comfortable, many visitors found the mattresses to be among the most comfortable they've ever experienced, allowing them to sleep soundly. Additionally, the bedding draws compliments for its comfort, adding to the overall restful experience. Guests appreciate the amenities included in the rooms, such as a refrigerator, microwave, and coffee maker, which add convenience to their stay.
While a few reviews noted issues like hard mattresses or flat pillows, the overwhelming consensus is positive, with many describing the beds as superbly comfortable and contributing to a memorable stay. The accommodating staff further enhances guest satisfaction, making Colonial Hotel a relaxing retreat for those seeking comfort and hospitality.
Cleanliness
Colonial Hotel appears to be a pristine destination for travelers seeking a clean and comfortable stay. Guests consistently highlight the hotel’s immaculate condition, noting the spotless rooms and well-maintained facilities. The hotel’s charming and elegant decoration adds to the appeal, with special attention given to its holiday decorations that guests adore. Both the interior and exterior are meticulously cared for, providing a welcoming and serene atmosphere.
The property's beauty is frequently mentioned, complemented by a pleasant and helpful staff that enhances the overall experience. Visitors also appreciate the spacious, quiet, and beautifully appointed rooms, which offer the comfort of clean and cozy furnishings. The lobby, building, and restaurant collectively contribute to an inviting environment, making it an excellent option for special events or a relaxed getaway.
In addition to the clean aesthetics, guests find practical amenities such as good parking and an indoor pool, adding convenience to their stay. The hotel’s proximity to attractions like the Wachusett Ski Area further boosts its appeal for those looking to explore the surroundings. Colonial Hotel stands out as a spotless haven, praised for maintaining high cleanliness standards that leave guests eager to return.
Staff
Visitors to the Colonial Hotel can expect a highly positive experience thanks to its exceptional staff. The team is consistently described as polite, pleasant, and overwhelmingly friendly, contributing significantly to guests' satisfaction. In particular, the front desk staff frequently earn praise for their superb service, making check-ins and check-outs a breeze. Guests often highlight their encounters with specific staff members like Mike, who leaves a lasting impression with his welcoming and helpful nature. The hotel staff, from housekeeping to the front desk, maintains a professional yet warm and accommodating demeanor, ensuring guests' needs are promptly and courteously addressed. Efficiency and a genuine eagerness to assist set the tone for a comfortable and enjoyable stay. Such commendable service has clearly been a memorable aspect for many, enhancing the overall guest experience at the Colonial Hotel.
Spa
The Colonial Hotel's spa facilities have garnered praise from guests who appreciate the variety and quality of its amenities. Visitors frequently mention the hot tub and sauna as standout features, highlighting their relaxing and rejuvenating qualities. The hotel's pool and jacuzzi are consistently recognized as added benefits, providing guests with enjoyable options for leisure and relaxation. The comprehensive fitness center impresses with a notable selection of strength and cardio equipment, catering to those looking to maintain their workout routines away from home. While there was a mention of the indoor pool not being heated as expected, the majority of reviews reflect satisfaction with the spa's offerings, emphasizing the overall appeal and convenience of these facilities as part of the hotel experience.
Pool
The Colonial Hotel offers guests a delightful indoor pool experience that pairs wonderfully with its charming amenities. The pool is widely appreciated for being well-maintained and providing a grand setting for relaxation, complemented by a hot tub and sauna that are perfect for unwinding after a day of activities such as skiing. While some guests have noted a desire for a warmer pool and a hotter tub, the overall consensus is that the pool area, with its Jacuzzi and fitness center, is a standout feature of the hotel. Visitors are pleased with the combination of these amenities, which also include an arcade and game room, creating a multifaceted leisure experience. The hotel's strategic location also contributes to its appeal, offering good parking alongside the enjoyment of its recreational facilities.
Family
The Colonial Hotel offers a variety of activities that cater to families and children, creating a welcoming environment for all ages. The hotel features large, comfortable rooms, which contribute to a relaxing stay. Families visiting have repeatedly enjoyed the indoor pool, a favorite among children and particularly loved by grandparents bringing their grandkids. Additionally, the establishment boasts a small arcade room that provides entertainment for younger guests. The hotel's kid-friendly atmosphere and numerous family-friendly options make it a popular choice for those visiting the area, with many expressing a desire to return for future visits.
Yes, Colonial Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Colonial Hotel.
Yes, Colonial Hotel welcomes dogs.
No, parking facilities aren't available at Colonial Hotel.