Guatemala14.60021900,
-90.51582100,
1era Avenida 12-46 Zona 10 Guatemala Guatemala 01010(Show on Map)
8.5
Very Good
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Summary of reviewsWyndham Garden Guatemala City is highly praised for its location in Zone 10. Guests frequently commend its proximity to key points of interest, including the airport, dining options, shopping centers and entertainment venues. The area is described as safe, convenient and upscale, making it an ideal choice for both leisure and business travelers. The hotel's central position allows easy access to various attractions, providing comfort and practicality for visitors.
Breakfast at Wyndham Garden Guatemala City receives mixed reviews. Many guests appreciate the variety and quality of options, such as fresh fruits and freshly squeezed juices. The attentive service and early breakfast availability are also positives. However, some guests feel that the breakfast could be more varied with limited vegetarian and healthy options. Despite these critiques, the breakfast generally meets expectations.
Dinner experiences are generally positive with many guests praising the quality of the food, the spacious and clean dining area and the pleasant ambiance. The staff's attentiveness and willingness to assist, even after hours, are particularly appreciated. However, some guests noted limited menu options and occasional dissatisfaction with specific dishes. Room service ending at 6:30pm is another inconvenience mentioned by some.
The rooms at Wyndham Garden Guatemala City are frequently highlighted for their comfort, spaciousness and modern amenities. Guests often mention the clean rooms, comfortable beds and breathtaking views from higher floors. The décor is modern and aesthetic, contributing to an overall pleasant stay. A few guests, however, noted occasional noise and maintenance issues, but the majority found the rooms impressive and comfortable.
Cleanliness is a standout feature at Wyndham Garden Guatemala City with guests consistently highlighting the spotless and well-maintained rooms and common areas. The modern design and updated facilities further enhance the guest experience. Despite a few isolated concerns about specific areas, the general consensus affirms the hotel's commitment to cleanliness.
The hotel staff is frequently described as friendly, helpful and professional. Guests appreciate the staff's prompt service, bilingual abilities and warm demeanor. Though there are occasional mentions of slow service or less friendly interactions, the overall sentiment remains highly favorable, emphasizing the team's dedication to excellent customer service.
Wi-Fi at Wyndham Garden Guatemala City receives mixed reviews. Many guests find the Wi-Fi reliable and stable for basic internet use and business purposes. However, some guests experience slow or interrupted connections and find the free internet speed relatively low. Paid options for faster speeds are available but have not fully resolved speed complaints.
The spa, particularly the jacuzzi on the top floor, receives praise for providing a tranquil and relaxing atmosphere. Visitors appreciate the well-maintained facilities, although better communication about the roof spa amenities is suggested.
The gym generally meets guests' expectations, being well-equipped and clean. However, some guests find it small and note issues with outdated or broken equipment. Despite these drawbacks, the gym fulfills its purpose for travelers looking to maintain their fitness routines.
The pool and jacuzzi amenities receive mixed reviews. The rooftop jacuzzi is highlighted for its relaxation and views, but some guests are disappointed with the size and occasional maintenance issues. The ambiance is enhanced by a poolside house bar, although the pool itself is often mistaken for multiple smaller jacuzzis.
Parking is described as free and relatively secure but inconvenient due to its location across the street from the hotel. Guests appreciate the security and helpful parking staff but frequently mention the limited space and complicated access to the hotel rooms.
Wyndham Garden Guatemala City is regarded as family-friendly with spacious rooms, kitchenettes and a dedicated family area. Families appreciate the clean and comfortable environment, central location and good value for money. Special attention is given to accommodating families of various sizes, ensuring a pleasant experience for all guests. Show more
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Categories
Hotel for Honeymoon
Mentioned as a suitable honeymoon hotel with excellent reviews, suggesting a high level of service and comfort for a couple's stay.
Family Friendly Hotel
This hotel offers kid's meals, free breakfast, and free in-room WiFi. It is a comfortable option for families looking for convenience and value, ensuring a pleasant stay for both parents and children.
Romantic Hotel
This hotel offers comfortable rooms and a relaxing atmosphere, ideal for couples seeking a peaceful getaway. The garden setting and attentive service contribute to a romantic experience.
Hotel near Nightlife Spots
The hotel is near many restaurants, bars, and nightclubs in Zona 10, offering guests convenient access to Guatemala City's nightlife. The hotel also features a bar.
Hotel with Swimming Pool
Wyndham Garden features a comfortable pool area that is perfect for relaxation and enjoying the weather. Guests can unwind by the pool and take a refreshing dip during their stay.
Rooftop Pool
Business Hotel
This 4-star hotel caters to business needs with versatile meeting spaces and a business center. It is also family-friendly, offering a balanced environment for travelers with diverse needs. Its central location provides easy access to local attractions and dining.
Accessible Hotel
The hotel offers wheelchair access throughout its premises and has facilities available for disabled guests.
Hotel with Gym
Wyndham Garden offers a gym for its guests. It's a solid option for travelers looking to maintain their fitness routine.
5-Star Hotel
Located in Zona Viva, this hotel features a gym and Jacuzzi with panoramic city views. It is close to the U.S. Embassy and multinational companies.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel with Rooftop Pool
Room Types
King Room - Non-SmokingThe double room provides air conditioning, as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.
Queen Room with Two Queens Beds, Non-SmokingThe quadruple room features air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 2 beds.
King Room with Balcony - Non-SmokingThe double room features air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.
Queen Room with Two Queen Beds and Balcony, Non-SmokingThe quadruple room features air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 2 beds.
Family Room with Three Double Beds and Balcony, Non-SmokingThe family room features air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 3 beds.
One-Bedroom King Suite, Non-SmokingThis air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower. The unit offers 1 bed.
One-Bedroom Queen Room with Two Queen Beds, Non-SmokingThe quadruple room provides air conditioning, as well as a private bathroom featuring a bath or a shower. The unit offers 2 beds.
One-Bedroom King Suite with Kitchenette, Non-SmokingThis air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower. The unit offers 1 bed.
One-Bedroom Queen Room with Two Queen Beds and Kitchenette, Non-SmokingThe quadruple room provides air conditioning, as well as a private bathroom featuring a bath or a shower. The unit offers 2 beds.
King Studio with Kitchenette and Balcony, Non-SmokingThe studio provides air conditioning, as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.
King Studio with Kitchenette, Non-SmokingThe studio features air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.
King Business Studio Suite, Non-SmokingThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath or a shower. The unit has 1 bed.
Accessible Room with One King Bed, Non-SmokingThe double room offers air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.
One-Bedroom Business Studio Suite, Non-SmokingThis air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower. The unit has 1 bed.
One-Bedroom Business Suite with Two Queen Beds, Non-SmokingThis air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower. The unit offers 3 beds.
Guest Reviews
8.5
Very Good
Location
Wyndham Garden Guatemala City boasts an enviable location that is frequently praised by its guests. Situated in Zone 10, many reviews highlight its proximity to key points of interest, including the airport, which is a short drive away. This accessibility makes it an ideal choice for both leisure and business travelers.
The area surrounding the hotel is celebrated for its safety and convenience with numerous dining options, shopping centers and entertainment venues within walking distance. Guests appreciate the central position of the hotel, allowing easy access to various attractions and amenities in Guatemala City.
The neighborhood is characterized as upscale and safe, providing peace of mind to those exploring the city on foot. Many reviewers emphasize Zone 10 as the best part of the city, adding that the hotel's placement in the financial and hotel district offers both comfort and practicality.
Overall, the hotel’s strategic location combined with friendly service, clean and spacious rooms and appealing facilities makes it an attractive option for visitors to Guatemala City. Whether for a short stay or an extended visit, Wyndham Garden Guatemala City provides a well-situated and comfortable base for guests.
Breakfast
Wyndham Garden Guatemala City offers a breakfast experience that garners mixed feedback from its guests. Many visitors appreciate the good variety and the quality of options included in the breakfast buffet, often describing it as delicious and very good. Some guests also commend the generous and abundant offerings, highlighting fresh choices such as papaya, pineapple and freshly squeezed orange juice. The attentive staff and convenient early breakfast are additional positives that enhance the dining experience.
However, the reviews also point out several areas of improvement. Some patrons feel that the breakfast could be more varied with complaints about limited vegetarian options and a lack of healthier or hot food choices. A few reviews mention that food quality can be inconsistent, often stating that the buffet could be expanded and better presented. Moreover, there are occasional reports of poor service, long lines and basic or cold food items. Despite these criticisms, the breakfast generally meets the expectations of many guests and aligns well with the hotel's overall standards.
Dinner
Guests at Wyndham Garden Guatemala City generally have positive things to say about the hotel dining experience. The food quality is well-regarded with many highlighting the wonderful offerings of the restaurant and the great tasting buffet, which is often included in their stay. The spacious and clean dining area adds to the overall pleasant ambience and diners can also enjoy a good city view.
While positive comments about the food's taste and preparation are frequent, there are mentions of limitations as well. Some guests found the food options to be very limited and noted that the menu could use more variety. There were isolated incidents of dissatisfaction with certain dishes, describing some meals as not up to par or even disappointing.
Despite these mixed reviews, the attentive and friendly service stands out as a key highlight. The staff members are praised for their willingness to assist, even preparing food after the kitchen had officially closed. However, it's worth noting that room service ends relatively early at 6:30pm, which could be inconvenient for some guests.
In summary, while there are occasional critiques about specific meals and menu options, the overall dining experience at Wyndham Garden Guatemala City is positively received, bolstered by excellent service and a comfortable dining atmosphere.
Rooms
Wyndham Garden Guatemala City has received praise for its rooms from many guests, highlighting their comfort and spaciousness. Reviewers frequently comment on the large, clean rooms with comfortable beds and modern amenities, providing a pleasant stay for visitors. Many guests appreciated the spacious, well-appointed suites, often mentioning the breathtaking views afforded by the higher floors.
The décor is often described as modern and aesthetic with some noting the rooms have been newly renovated and equipped with contemporary features such as air conditioning, internet-enabled TVs and practical layouts. Several reviews also laud the hotel's excellent location, making it an ideal choice for those who prioritize convenience and accessibility in their travel accommodations.
However, some guests noted minor issues such as occasional noise from the streets or adjoining rooms and infrequent housekeeping inconsistencies. A few had encounters with rooms that did not meet their expectations or had maintenance issues, such as non-functional amenities or delays in room readiness. Despite these occasional setbacks, the majority of guests found the rooms at Wyndham Garden Guatemala City to be impressive, comfortable and conducive to a good night's rest. With its spacious design, modern facilities and enchanting views, the rooms provide a solid foundation for an enjoyable stay in Guatemala City.
Beds
The beds at Wyndham Garden Guatemala City have garnered a lot of positive feedback from guests. Most reviewers commend the comfort of the beds, often describing them as large, plush and incredibly comfortable. Words like "big comfortable bed," "super comfortable beds," and "very comfortable big bed" are commonly used to express guest satisfaction. Additionally, the beds are described as neat and clean, contributing to the overall comfort of the rooms.
Many guests find both the bed and bedding wonderful, noting that the beds consistently provide a good night's sleep. There are mentions of bed comfort being impressive with some highlighting the convenience and cleanliness of both the bed and the room. Pillows are also generally praised for their comfort, complementing the relaxing experience provided by the bed.
However, a few guests have experienced issues such as beds being too firm or of an uncomfortable size and occasional dissatisfaction with pillow quality. Despite these minor critiques, the vast majority of feedback accentuates the spaciousness, cleanliness and exceptional comfort of the beds at Wyndham Garden Guatemala City, making it a reliable choice for travelers seeking restful accommodations.
Cleanliness
Wyndham Garden Guatemala City impresses with its commendable focus on cleanliness and modernity. Numerous guests have consistently highlighted the hotel's spotless and well-maintained rooms. Visitors can anticipate very clean and spacious accommodations, described as impeccably clean and comfortable. The modern design, complemented by updated facilities, receives notable praise.
The routine daily cleaning ensures that rooms remain fresh and welcoming. This attention to detail extends to the common areas, though some feedback suggests occasional lapses in the upkeep of these spaces.
The overall atmosphere of the hotel is described as clean and pleasant with effective housekeeping contributing to a neat and tidy environment. Guests also appreciate the comfortable, spacious room layouts, alongside the friendly and attentive staff who work diligently to maintain high standards of cleanliness.
The positive reviews consistently mention modern, stylish rooms with comfortable beds and quality amenities, enhancing the guest experience. The hotel's central location further adds to its appeal, situating guests in a clean and convenient neighborhood.
Despite a few isolated concerns regarding the cleanliness of carpets and specific areas needing improvement, the general consensus affirms the hotel's commitment to providing a clean and comfortable stay. This makes Wyndham Garden Guatemala City a reliable choice for travelers prioritizing hygiene and modern comfort.
Staff
Visitors to Wyndham Garden Guatemala City frequently highlight the exceptional performance of the hotel staff. Consistently described as friendly, helpful and professional, the staff's attention to detail and warm demeanor make a significant impression on guests. Numerous reviews laud the staff's prompt service and willingness to go the extra mile to assist with any issues, from the receptionists who provide a warm welcome to the waiters in the restaurant offering attentive service.
Bilingual abilities are appreciated with several guests noting the ease of communication in English. Additionally, the housekeeping team receives praise for maintaining cleanliness and comfort in the rooms, often being described as efficient and considerate. The consistent politeness and accommodating nature of the staff contribute to a positive overall experience.
However, a few guests point out occasional lapses, such as slow service at the front desk or unfriendliness upon arrival. Despite these isolated incidents, the overarching sentiment remains highly favorable, emphasizing the team's dedication to excellent customer service. The positive interactions with staff significantly enhance the stay, reinforcing Wyndham Garden Guatemala City's reputation for reliable and welcoming hospitality.
Wi-Fi
Wyndham Garden Guatemala City offers a reliable Wi-Fi experience to its guests with some mixed reviews. Many guests have praised the hotel's Wi-Fi for being excellent, very stable and having strong coverage without any issues. This makes it suitable for basic internet use and business purposes, especially with its 10 Mbps option, which is noted as the best Wi-Fi by some guests.
However, there are some concerns about the internet quality. Some visitors found the free Wi-Fi to be slow or choppy, making tasks like watching a movie on Netflix difficult. Additionally, guests have reported that the internet connection can sometimes be interrupted and that the free internet speed is relatively low. For those needing faster speeds, there is an option to pay extra, but this has not fully alleviated complaints about speed issues.
Overall, while the basic free Wi-Fi meets standard needs, those requiring faster, uninterrupted internet may need to consider the paid options available.
Spa
At Wyndham Garden Guatemala City, the spa experience receives numerous commendations for providing an atmosphere of tranquility. A key highlight mentioned by multiple guests is the jacuzzi, which stands out for its quality and aesthetics. The top floor jacuzzis particularly impress visitors, being described as fantastic and amazing. The repeated praise for these facilities underscores their appeal. However, there are occasional mentions of a lack of clear information about the roof spa, indicating a need for better communication on spa amenities. Despite this, visitors appreciate the soothing environment and the well-maintained jacuzzi offerings.
Gym
The gym at Wyndham Garden Guatemala City has garnered a mix of feedback from guests, predominantly leaning towards satisfaction. Many visitors praised the gym for being well-equipped and complete, perfectly adequate for a hotel-setting workout. Descriptions such as "nice clean gym", "good gym" and "acceptable for exercise" highlight that it generally meets expectations and provides what most travelers need during their stay.
However, some critical points were also noted. A number of guests found the gym to be small with one even describing it as poorly small and another pointing out that it could be much better. Issues with equipment were recurrent with some mentioning outdated or broken machines, while others expressed the need for an upgrade.
Despite these drawbacks, positive remarks about the gym's central location and cleanliness featured prominently. Overall, while not perfect, the gym generally fulfills its purpose for guests looking to keep up with their fitness routines during their stay.
Pool
Wyndham Garden Guatemala City offers guests a mixed experience regarding their pool and jacuzzi amenities. Those seeking relaxation will find the jacuzzi on the rooftop or terrace particularly appealing, especially under a starry sky. Several guests highlighted the small jacuzzi as a relaxing spot despite occasional issues such as limited space and maintenance problems. The rooftop pool received praise for its amazing views, though some reviews note confusion and disappointment over its advertised presence, describing it instead as smaller jacuzzis. The ambiance is complemented by a poolside house bar, enhancing the overall experience. However, there were mentions of the pool and jacuzzi being out of service at times or not being as clean as expected. Overall, while the hotel provides enjoyable rooftop jacuzzi experiences, expectations should be managed regarding the pool facilities.
Parking
When considering a stay at Wyndham Garden Guatemala City, the parking situation is worth noting. While the hotel offers free parking, it doesn’t provide parking within its actual premises, which can be a bit inconvenient for guests. Instead, parking is located across the street from the hotel and although secure, the lot itself is somewhat small and exposed.
Some guests appreciated the security and found the parking convenient once they figured out the arrangement. The parking staff earned positive comments for their kindness and helpfulness. However, issues with the availability and management of parking spaces were frequently mentioned, as well as the complicated access from the parking area to the rooms.
In summary, while parking is free and relatively secure, guests frequently mentioned the inconvenience of parking in a different building and the limited space available. Careful planning is recommended if arriving by car to ensure there are no surprises upon arrival.
Family
Wyndham Garden Guatemala City emerges as a particularly family-friendly destination, highly regarded for its excellent family environment and great family experiences. The hotel offers a dedicated family area and spacious rooms with kitchenettes, making it convenient for those traveling with children. Families find the hotel clean and comfortable, appreciating the central location and good value for money. Special attention is paid to ensuring that families with various group sizes, including larger family contingents, have their needs met.
Children particularly enjoy the breakfast offerings each day. While some guests noted the lack of specific amenities for families, overall, the experience is well-suited for those traveling with kids. The hotel's reputation for being family-centric is evident, providing an atmosphere where families can feel at ease and enjoy their stay.
Nightlife
The Wyndham Garden Guatemala City is perfectly situated in a vibrant area known for its active nightlife, making it an ideal choice for those who enjoy evening entertainment. The hotel is located in Zona Viva, where guests can find numerous nightclubs and bars just a short ten-minute walk away. This district is renowned for its lively atmosphere, offering a plethora of nightlife options, including discotheques, bars and restaurants, ensuring there is never a dull moment.
However, it is important to note that the energetic nightlife can come with some downsides. The streets can be very noisy at night, especially during weekends and events with loud music echoing until the early hours of the morning. Guests should be prepared for potential disturbances from nearby parties and club music, particularly those who are light sleepers. Despite the noise, the hotel's prime location amidst such dynamic surroundings makes it a popular spot for night owls and anyone eager to explore Guatemala City's nocturnal scene.
5 Star
Wyndham Garden Guatemala City has drawn praise for its genuine service and excellent reception. Many guests found their experiences to be very good, highlighting aspects such as good food quality and modern, clean and quiet rooms. The hotel is recognized for its quality of service and value for money, often noted as excellent. Early check-in availability adds to the convenience.
The establishment is frequently described with terms like splendid, top-notch and luxurious, receiving consistent mentions of five-star and 5-star ratings for the price. However, some guests felt that the hotel lacks the full range of services expected from a typical five-star venue with services not quite matching that level. Despite this, many guests considered their stay as definitely a five-star experience, particularly when factoring in the quality-price ratio.
4 Star
Wyndham Garden Guatemala City earns praise for its comfort and value with many guests describing it as a very comfortable motel that offers an honest price-quality relationship. The hotel frequently receives commendations for its excellent four-star facilities and great rooms that match the photos provided. Room service and general neatness of the facility are additional highlights that enhance the overall experience.
The hotel aligns well with international four-star standards with everything at a very good level. It's considered great value for money, especially when compared to competitor hotels. The hotel's prime location and excellent rooms contribute to its positive reputation, though some may find the facilities basic but adequate for a four-star rating.
Despite this, there are occasional issues with communication, such as difficulty reaching staff by phone, which contradicts the four-star rating for some. Nonetheless, many reviews highly recommend the hotel for its overall great quality, impressive facilities and value for money.
Business
The Wyndham Garden Guatemala City garners praise for its excellent service and cleanliness, making it a practical choice for business travelers. Situated conveniently close to the financial area, this hotel is ideal for those on business trips. Guests appreciate the business-focused amenities such as a business center, conference rooms and meeting facilities, all geared towards ensuring a productive stay. In addition, the hotel handles invoicing for companies efficiently and without hassle.
The location is particularly noted for being in an exclusive part of the city, quiet yet with a beautiful pedestrian zone featuring many restaurants. This aspect adds a touch of luxury and convenience to the stay, making it suitable for business and quick visits alike. The basic internet service with good speed is sufficient for most business needs, though faster options are available for an extra cost.
However, there are mentions of some practical drawbacks, like limited space for business meetings and occasional issues with the water temperature controls, which could detract from the overall convenience. Nonetheless with its great service and strategic location, the Wyndham Garden Guatemala City stands out as a solid choice for executive travelers and short business stays.
Rooftop Pool
The rooftop area at Wyndham Garden Guatemala City has garnered many positive remarks from guests, particularly for its whirlpool and remarkable views. Visitors frequently highlight the jacuzzi on the terrace as a standout feature, often describing it as excellent, very nice or even incredible. The panoramic views from the rooftop are consistently praised with guests expressing delight at the stunning scenery visible from the hot tub.
However, there are occasional mentions of practical drawbacks, such as the unavailability of towels at the jacuzzi and some access issues. Despite these minor setbacks, the overall impression of the rooftop facilities remains favorable, leaving guests with memorable experiences of the hot water jacuzzi and the overall ambiance of the rooftop garden.
Luxury
Nestled in a lovely area of Guatemala City, the Wyndham Garden offers an excellent location for visitors. Renowned for its romantic atmosphere, the hotel provides a luxurious experience that guests often describe as both high-end and elegant. The facilities stand out as extravagant, ensuring a stay that feels undeniably fancy. Despite a few notes on inconsistencies with 5-star expectations, the overall impression guests have is of superb and highly luxurious options that contribute to a memorable visit.
Romantic
Wyndham Garden Guatemala City stands out for its romantic allure, making it a top choice for couples seeking a memorable stay. The hotel offers spectacular views from its rooftop jacuzzi, creating a perfect setting for romance. Guests have highlighted the venue as ideal for romantic breaks with lovely hotel features that cater specifically to couples.
Dining at the hotel is another highlight with romantic dinner options available that make for perfect date nights. Guests have called attention to the romantic views, adding to the overall charm of the experience. The emphasis on romantic experiences at Wyndham Garden Guatemala City has made it a favored destination for those looking to indulge in quality time with their significant other. However, some have mentioned disturbances such as noise from neighboring rooms, which might occasionally detract from the peaceful ambiance one might expect. Nonetheless, the overall experience tends to lean positively towards romance and intimacy, making it a notable choice for couples.
Yes, Wyndham Garden Guatemala City has pool(s) that belong to one or more of the following categories: Rooftop Pool.
No, a spa isn't available at Wyndham Garden Guatemala City.
No, Wyndham Garden Guatemala City doesn't allow dogs.
No, parking facilities aren't available at Wyndham Garden Guatemala City.