Dellarosa Boutique Hotel and Spa
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Summary of reviewsDellarosa Boutique Hotel and Spa stands out for its excellent location, nestled conveniently between Marrakech's historic Medina and the modern districts of Gueliz and Hivernage. This prime spot, close to notable attractions like Jemaa el-Fna square and Jardin Majorelle, offers easy access to shops, cafes and restaurants, making it a superb base for exploring the city while also providing a peaceful retreat away from the hustle and bustle.
The breakfast experience at the hotel receives a mix of praise and criticism. Many guests appreciate the quality and variety of the buffet, particularly the made-to-order omelettes and a good mix of sweet and savory options. However, some felt the offerings were repetitive and lacking in variety, suggesting room for improvement.
Dinner reviews mirror those of breakfast with many diners enjoying the high-quality cuisine and pleasant dining ambiance, particularly at the outdoor dining area. However, a limited menu and inconsistent food quality were points of contention for some, although standout dishes like the lamb and prune tajine received high marks.
Rooms at the hotel are generally spacious and clean with comfortable beds and well-maintained layouts. Guests particularly loved the large balconies and the attentive daily housekeeping service. However, there are noted issues with outdated decor and sporadic maintenance problems such as non-working safes and poor soundproofing, pointing to an overall need for refurbishment.
Cleanliness receives commendation with consistent room tidiness and well-maintained common areas. Nevertheless, occasional reports of insects and minor cleanliness issues in older rooms indicate some inconsistency.
The standout feature of Dellarosa is its staff, who are frequently praised for their kindness, professionalism and attentiveness, significantly enhancing the guest experience. Notable staff members at reception and housekeeping are often mentioned positively.
The hotel's Wi-Fi service is mostly reliable, though some guests experienced connectivity issues, particularly after midnight and on higher floors.
The spa, offering a serene setting with a range of high-quality treatments, is a highlight for many guests. Although some found the prices high, the relaxation, professional service and quality of amenities like the hammam and massage services justify the expense for most.
The gym, unfortunately, does not receive the same positive feedback with guests frequently calling for updates and better maintenance to address broken and outdated equipment.
The pool receives mixed reviews; it is aesthetically appealing and clean but often too cold due to its shaded position, limiting its practical usability. Some guests, however, still find it a pleasant spot for relaxation.
For families, Dellarosa proves to be an excellent choice, offering accommodating rooms with internal doors, baby beds and a supportive staff that pays special attention to families' needs. This, coupled with its prime location, makes it a favored spot for family vacations.
Overall, Dellarosa Boutique Hotel and Spa garners positive feedback for its location, staff, cleanliness and spa services with areas like the gym and room decor identified as needing improvements to meet guests' expectations fully.
Categories
The breakfast experience at the hotel receives a mix of praise and criticism. Many guests appreciate the quality and variety of the buffet, particularly the made-to-order omelettes and a good mix of sweet and savory options. However, some felt the offerings were repetitive and lacking in variety, suggesting room for improvement.
Dinner reviews mirror those of breakfast with many diners enjoying the high-quality cuisine and pleasant dining ambiance, particularly at the outdoor dining area. However, a limited menu and inconsistent food quality were points of contention for some, although standout dishes like the lamb and prune tajine received high marks.
Rooms at the hotel are generally spacious and clean with comfortable beds and well-maintained layouts. Guests particularly loved the large balconies and the attentive daily housekeeping service. However, there are noted issues with outdated decor and sporadic maintenance problems such as non-working safes and poor soundproofing, pointing to an overall need for refurbishment.
Cleanliness receives commendation with consistent room tidiness and well-maintained common areas. Nevertheless, occasional reports of insects and minor cleanliness issues in older rooms indicate some inconsistency.
The standout feature of Dellarosa is its staff, who are frequently praised for their kindness, professionalism and attentiveness, significantly enhancing the guest experience. Notable staff members at reception and housekeeping are often mentioned positively.
The hotel's Wi-Fi service is mostly reliable, though some guests experienced connectivity issues, particularly after midnight and on higher floors.
The spa, offering a serene setting with a range of high-quality treatments, is a highlight for many guests. Although some found the prices high, the relaxation, professional service and quality of amenities like the hammam and massage services justify the expense for most.
The gym, unfortunately, does not receive the same positive feedback with guests frequently calling for updates and better maintenance to address broken and outdated equipment.
The pool receives mixed reviews; it is aesthetically appealing and clean but often too cold due to its shaded position, limiting its practical usability. Some guests, however, still find it a pleasant spot for relaxation.
For families, Dellarosa proves to be an excellent choice, offering accommodating rooms with internal doors, baby beds and a supportive staff that pays special attention to families' needs. This, coupled with its prime location, makes it a favored spot for family vacations.
Overall, Dellarosa Boutique Hotel and Spa garners positive feedback for its location, staff, cleanliness and spa services with areas like the gym and room decor identified as needing improvements to meet guests' expectations fully.
Hotel with Spa
Offers a stylish spa with a range of treatments and a relaxing atmosphere. The modern design and central location add to its appeal.
Hotel near Nightlife Spots
Dellarosa Boutique Hotel and Spa is located in the popular Hivernage district, close to the center of Gueliz. The hotel features a lounge bar. While residing at Dellarosa Hotel Suites And Spa, enjoy your evening or night out at CantoBar, Entrepotes, and Lawrence Bar to get the most out of your nightlife.
Hotel with Swimming Pool
Dellarosa Boutique Hotel offers a relaxing pool area for guests. The pool provides a refreshing escape in a stylish boutique setting.
Outdoor Pool
Accessible Hotel
This hotel offers wheelchair-accessible rooms and specific features in its bathrooms for disabled guests, including accessible toilets and bathrooms. The property also has a lift for easy access to different floors.
Hotel with Gym
Dellarosa Boutique Hotel and Spa has gym facilities.
4-Star Hotel
The Dellarosa Boutique Hotel and Spa stands out for its central location in Gueliz, providing easy access to the area's attractions. The spa facilities and boutique style contribute to a comfortable and high-quality experience.
Hotel with Outdoor Pool
Guests can enjoy an outdoor swimming pool and a poolside bar. The hotel also features a spa with a hot tub and hammam.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
About Dellarosa Boutique Hotel and Spa
License: 40000HT0781
Guest Reviews
Location
The tranquil setting provides a peaceful retreat from the bustling city, yet remains close enough for easy access to key sites and areas. With its excellent geographical location, guests can indulge in the city's vibrant culture and return to a quiet, secure environment. The hotel is also noted for its cleanliness and welcoming atmosphere, enhancing the overall stay experience. This strategic location offers both convenience and relaxation, catering to different traveler needs seamlessly.
Breakfast
However, there were significant criticisms as well. A recurrent theme was the lack of variety with several guests noting that the breakfast was often repetitive, lacking in fruits and other choices and not up to the standard expected of a 4-star hotel. Some guests found the breakfast to be disappointing, sparse and not worth the price paid, citing limited options and poor quality. There were also remarks about the breakfast service being unprepared at opening time and some felt it did not match the high cost, leading to a sense of it being overvalued.
In conclusion, while many guests enjoyed a good to excellent breakfast experience with fresh ingredients and a diverse selection, others were left wanting more in terms of variety and value for money. The overall sentiment suggests that improvements could enhance the breakfast experience to better align with the expectations of a boutique hotel.
Dinner
However, some guests found the menu limited and the quality inconsistent. Complaints included poor quality food, cold dishes and excessive pricing. The fixed price menu was criticized for being poor and some diners found the food one-sided and lacking variety. Despite the negative remarks, highlights such as the excellent gala dinner on December 31st, a successful tapas bar atmosphere and courteous service staff who prepared meals late at night contributed positively to the overall dinner experience.
In summary, while the dining experience at Dellarosa Boutique Hotel and Spa had a few drawbacks, many guests enjoyed their meals, especially appreciating the friendly service and specific standout dishes.
Rooms
However, the rooms' decor and furnishings clearly show signs of age and wear, often described as outdated or in need of renovation. Some guests had issues with basic amenities such as non-working safes, malfunctioning air conditioning and poor soundproofing that contributed to noise disturbances.
The bathrooms received mixed feedback; while some were adequately maintained, others had significant issues like sewage smells, flooding showers and mold, indicating a need for better upkeep. The overall impression of the rooms tends to be less favorable compared to the hotel's stylish lobby, reflecting a disparity in the maintenance levels of different areas within the hotel.
While cleanliness and size earn high marks, the outdated decor and sporadic maintenance issues hint at a hotel ready for a refresh to better align with guests' initial expectations and the appealing first impression of its common spaces.
Beds
Many guests found the beds to be cozy and restful, describing them as comfy and even very comfortable. Bedding quality is often praised with terms like very good bedding, comfortable bedding and excellent bedding popping up frequently. This focus on the quality and comfort extends to baby beds provided by the hotel, which guests also found to be in good condition.
However, not all feedback is glowing. Some guests found the beds to be hard or uncomfortable with complaints about worn-out mattresses and bed frames causing noise. A few reviews mentioned issues such as stained bed linen or the need to request additional duvet layers for added comfort. Despite some negative comments, the overwhelming sentiment suggests that most visitors have a comfortable and restful sleep at the Dellarosa Boutique Hotel and Spa.
Cleanliness
However, some reviews mentioned certain inconsistencies, particularly in older rooms that, while tidy, appeared outdated. Issues such as a cockroach sighting, insect presence and occasional uncleanliness in specific areas like the bathroom and pool were noted. Despite this, many rooms were described as clean and spacious with impeccable maintenance and cleanliness being a highlight for many guests.
Overall, while there are areas in need of improvement, Dellarosa Boutique Hotel and Spa generally provides a clean, comfortable environment that satisfies many of its visitors.
Staff
Wi-Fi
Spa
The spa accommodates typical European prices, which some have noted as high, but the quality of service appears to justify the cost for many. Offerings such as exfoliation massages and Jacuzzi services receive positive feedback, though there are isolated comments about the hammam being cold and the absence of steam in the Jacuzzi.
There were instances where guests faced inconvenience due to the spa being closed, either because it was fully booked or due to COVID regulations. However, those who were able to use the facility found it to be a magical and nurturing experience, contributing to making their stay at the very beautiful hotel even more enjoyable.
The general recommendation is clear: the Dellarosa Boutique Hotel and Spa provides a lovely and relaxing spa experience, worth considering for anyone looking to unwind during their stay.
Gym
Pool
Family
Guests frequently commend the attentive and caring staff, who go above and beyond to meet requests, contributing to a pleasant and seamless family stay. The hotel's location with notable landmarks like a beautiful mosque nearby, adds to its appeal for families exploring the area. Overall, many guests have expressed their intention to return, making it clear that Dellarosa Boutique Hotel and Spa is perfect for family holidays.
4 Star
One of the most common critiques was the breakfast; several guests felt it was basic, not varied and fell short of the quality typically associated with 4-star hotels. Similarly, the facilities and services were often described as inconsistent with the standards of a 4-star rating. Many reviewers expressed disappointment, stating the quality-price ratio wasn’t satisfactory and that the hotel did not offer the value one would expect from a 4-star experience.
Overall, while the hotel was recognized as a boutique establishment, customer consensus gravitated towards it being more accurately rated at 3-stars rather than the advertised 4-stars.
Business
Additionally, the small fitness center is well received, providing the necessary amenities expected in European standards, useful for maintaining fitness routines during business trips. Many guests have remarked on the hotel's overall business quality and comfort, specifically highlighting its suitability for work-related stays. The hotel’s range of services makes accommodating spontaneous tasks, such as arranging taxis or bringing in new staff, seamlessly possible. Overall, Dellarosa is recognized for creating a comfortable and functional environment for business travelers.
Accessible
Outdoor Pool
Honeymoon
Romantic
Guests frequently highlight the romantic package, which includes treats like a Jacuzzi session and complimentary mocktails upon arrival, enhancing the sense of occasion. Rooms, particularly the junior suites, receive special mentions for their thoughtful and lovely decorations, catering perfectly to romantic celebrations. The hotel features a small pool, adding to the serene ambiance and offers various romantic dining options. With its clean, quiet and relaxed ambiance, Dellarosa Boutique Hotel and Spa is highly recommended for couples seeking a peaceful and romantic vacation.
Yes, Dellarosa Boutique Hotel and Spa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Dellarosa Boutique Hotel and Spa.
No, Dellarosa Boutique Hotel and Spa doesn't allow dogs.
No, parking facilities aren't available at Dellarosa Boutique Hotel and Spa.
Yes, Dellarosa Boutique Hotel and Spa has a gym.
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