Camino Real Polanco Mexico
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Summary of reviewsCamino Real Polanco Mexico enjoys broad acclaim for its prime location in the upscale Polanco neighborhood. Guests are consistently impressed with its proximity to iconic attractions like Chapultepec Park and the Museum of Anthropology, highlighting the convenience of walking to nearby museums, restaurants and shops. This advantageous location, coupled with the hotel’s elegant architecture and spacious rooms, makes it a top choice for both leisure and business travelers.
When it comes to dining, Camino Real Polanco Mexico sets a high standard. The breakfast offerings at La Huerta restaurant receive enthusiastic praise for their variety, quality and taste, despite some guests feeling it is a bit pricey. The hotel's array of restaurants, including the acclaimed Morimoto and BeefBar, are celebrated for their excellent food and service, providing guests with a diverse and high-quality culinary experience.
Guests appreciate the spacious and comfortable rooms, often noting their cleanliness and pleasant views. However, some reviewers mention that certain rooms appear dated and could benefit from renovations. Nonetheless, the attentive and friendly staff play a significant role in enhancing the overall comfort of the stay, ensuring guest needs are promptly addressed with professionalism and care.
Cleanliness is another strong point for the hotel. Most visitors find the premises and rooms to be well-maintained and hygienic. While there are occasional minor lapses, the overall standard of cleanliness contributes positively to guest experiences.
The staff at Camino Real Polanco Mexico are highly regarded for their friendliness and attentiveness. Guests frequently commend their professionalism and efficiency across different service areas, including housekeeping and concierge services. Although there are isolated instances of less satisfactory encounters, the general consensus underscores a hospitable and service-oriented environment.
The hotel offers a variety of amenities, such as a well-equipped 24-hour gym and a heated outdoor pool, which families particularly enjoy. While some guests note occasional maintenance issues with the pool, the overall pool experience is positive, largely due to the pleasant surroundings and excellent customer service.
Parking convenience is another notable feature with guests appreciating the often included free parking, although some suggest that modernization of the parking facilities could enhance user experience.
However, the Wi-Fi service is a mixed aspect with many guests praising it for its speed and functionality, while others report inconsistent and unstable connections, suggesting room for improvement.
Overall, Camino Real Polanco Mexico shines with its prime location, excellent dining options, spacious accommodations, high cleanliness standards and proficient staff. Despite some areas that could benefit from updates, it remains a well-regarded choice for travelers seeking comfort, convenience and quality service in Mexico City.
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When it comes to dining, Camino Real Polanco Mexico sets a high standard. The breakfast offerings at La Huerta restaurant receive enthusiastic praise for their variety, quality and taste, despite some guests feeling it is a bit pricey. The hotel's array of restaurants, including the acclaimed Morimoto and BeefBar, are celebrated for their excellent food and service, providing guests with a diverse and high-quality culinary experience.
Guests appreciate the spacious and comfortable rooms, often noting their cleanliness and pleasant views. However, some reviewers mention that certain rooms appear dated and could benefit from renovations. Nonetheless, the attentive and friendly staff play a significant role in enhancing the overall comfort of the stay, ensuring guest needs are promptly addressed with professionalism and care.
Cleanliness is another strong point for the hotel. Most visitors find the premises and rooms to be well-maintained and hygienic. While there are occasional minor lapses, the overall standard of cleanliness contributes positively to guest experiences.
The staff at Camino Real Polanco Mexico are highly regarded for their friendliness and attentiveness. Guests frequently commend their professionalism and efficiency across different service areas, including housekeeping and concierge services. Although there are isolated instances of less satisfactory encounters, the general consensus underscores a hospitable and service-oriented environment.
The hotel offers a variety of amenities, such as a well-equipped 24-hour gym and a heated outdoor pool, which families particularly enjoy. While some guests note occasional maintenance issues with the pool, the overall pool experience is positive, largely due to the pleasant surroundings and excellent customer service.
Parking convenience is another notable feature with guests appreciating the often included free parking, although some suggest that modernization of the parking facilities could enhance user experience.
However, the Wi-Fi service is a mixed aspect with many guests praising it for its speed and functionality, while others report inconsistent and unstable connections, suggesting room for improvement.
Overall, Camino Real Polanco Mexico shines with its prime location, excellent dining options, spacious accommodations, high cleanliness standards and proficient staff. Despite some areas that could benefit from updates, it remains a well-regarded choice for travelers seeking comfort, convenience and quality service in Mexico City.
Hotel near Golf Courses
This iconic and expansive hotel in Polanco is well-located for convenient access to Club de Golf Chapultepec. It provides a wide range of services and facilities, appealing to golf enthusiasts seeking a comprehensive luxury experience.
Hotel Taking Steps Towards Sustainability
This hotel is noted as a 4-star eco-certified property that combines comfort with sustainability practices. Specific details about these practices were not provided in the search results.
Family Friendly Hotel
This eco-certified hotel is perfect for families and eco-conscious travelers, combining comfort with sustainability. Families will appreciate the thoughtful services for children, including free cribs and babysitting options.
Hotel with Swimming Pool
This hotel offers a relaxing pool area and classic Mexican architecture. Located in the Polanco district, it provides a unique cultural experience with modern amenities.
Heated Pool Outdoor Pool
Business Hotel
The Camino Real Polanco offers a combination of comfort and business amenities. It includes meeting rooms, business services, and a convenient location in the Polanco area. Its traditional charm and professional services make it a suitable choice.
Accessible Hotel
The hotel is wheelchair accessible throughout its grounds, featuring roll-in showers, bed heights between 17-23 inches, and a pool with a ramp or sloped entry. It also provides step-free entrances and designated disability-friendly rooms.
Hotel with Gym
The hotel offers a convenient fitness center equipped with cardio machines and free weights. It provides a practical space for guests to maintain their fitness routine.
5-Star Hotel
Camino Real Polanco Mexico is known for its unique architecture and extensive gardens. It offers comfortable rooms, several dining options, and a relaxing atmosphere, providing a tranquil escape in the city.
Hotel with Outdoor Pool
The hotel features a heated outdoor pool surrounded by a beautifully landscaped garden, creating an inviting atmosphere. Some suites also provide access to an exclusive pool.
Hotel with Heated Pool
This hotel features a year-round heated outdoor pool, with one review specifically mentioning a temperature of 37 degrees Celsius. The pool is set within a garden area and complemented by a spa and fitness center.
Luxury Hotel
Hotel for Honeymoon
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Parking
Guest Reviews
Located in the bustling and upscale neighborhood of Polanco, Camino Real Polanco Mexico boasts an enviable location that's consistently praised by its guests. Situated just steps away from the iconic Chapultepec Park and Museum of Anthropology, the hotel's position allows easy access to some of Mexico City's prime attractions and cultural spots. The neighborhood itself is noted for being secure, quiet and beautifully green, making it ideal for both leisure and business travelers.
The centrality of the hotel means that guests can effortlessly explore nearby museums, restaurants, galleries and high-end shops. Many reviews highlight the convenience of walking to local eateries and leisure areas, emphasizing the hotel's perfect blend of tranquility and accessibility. The ease of getting around, whether by foot or via well-connected transport routes, is a recurring theme, making the hotel a hub for exploring not just Polanco but also neighboring areas like Roma, Condesa and Reforma Avenue.
Apart from its strategic location, the hotel's architecture and spacious rooms also receive significant commendation, adding to the overall satisfaction of those who stay there. The blend of convenience and comfort makes Camino Real Polanco Mexico a highly recommended choice for visitors to Mexico City.
Camino Real Polanco Mexico shines brightly when it comes to breakfast offerings. Guests consistently praise the hotel's breakfast, underscoring the exceptional quality, variety and taste. The buffet breakfast, available at La Huerta restaurant, stands out as a guest favorite with its vast and delicious options, including fresh fruit, juices, cereals, pastries and cooked foods. Made-to-order dishes like tortillas and omelettes add to the personalized dining experience. The breakfast spread is often described as lavish, complete and spectacular, making it a highlight for many visitors.
While many guests find the breakfast worth the extra cost, others note that it can be quite pricey, sometimes questioning if it should be included in the room rate. Despite the cost, the excellent selection and quality often make up for it, indicating that it’s a worthwhile indulgence.
Some guests enjoy the quieter and more exclusive dining experience at the executive club lounge, where breakfast and light snacks receive high marks for quality and service. However, a few guests faced minor inconveniences like crowded breakfast halls and inconsistent breakfast validations.
Overall, the breakfast experience at Camino Real Polanco Mexico is highly regarded, offering a tasty and ample start to the day in a perfect location that complements the hotel's ambiance and service.
Camino Real Polanco Mexico offers an array of dining options that frequently earn high marks from guests for their quality and variety. Guests consistently praise the excellent quality of food served across breakfast, lunch and dinner with specific commendations for the restaurants within the hotel. Morimoto, a Japanese restaurant, is frequently highlighted as a standout, often described as amazing and a must-visit for its delicious sushi and top-notch dining experience.
The hotel houses several other highly-rated dining establishments, such as the BeefBar which is often mentioned for its excellent offerings. The Blue Bar and Tamayo Café also receive positive remarks, particularly for their service and ambiance. Despite some critiques about the limited menu at La Huerta and occasional comments on high prices, most reviews emphasize the fantastic dining experiences available.
Visitors appreciate the variety of food and beverage options, including room service, which most guests find reliable. The availability of different cuisines and the quality of food are frequently described as unbeatable. While some guests feel that the food at the Spanish restaurant and the general pricing could be improved, the overall sentiment remains decidedly positive with many celebrating the luxury dining experience offered at a somewhat premium price.
In conclusion, Camino Real Polanco Mexico is renowned for its gastronomic diversity and high-quality dining options, making it a notable choice for travelers seeking excellent culinary experiences during their stay.
At the Camino Real Polanco Mexico, guests consistently praise the spaciousness and comfort of the rooms. They note that rooms are generously large, providing ample space and often featuring pleasant views, such as garden, courtyard or pool vistas. The accommodations are generally described as clean and quiet with many guests appreciating the modern bath amenities in certain rooms. Beds are frequently mentioned as comfortable and quality linens add a touch of luxury.
However, not all reviews are entirely positive. Numerous guests point out that many rooms are dated, citing old carpets, outdated furniture and a general need for renovation. Some ground floor rooms are criticized for having a musty smell and others for being poorly lit or noisy. Additionally, the layout of the hotel can be inconvenient with some rooms situated far from the main lobby.
Despite these drawbacks, the hotel’s elegant architecture and beautifully decorated common areas receive high marks. The staff is generally attentive, ensuring that rooms are kept clean and addressing guests' needs promptly. While some amenities such as coffee machines and minibars are missing in basic rooms, the variety of restaurant choices on-site and dedicated taxi services are appreciated.
Overall, Camino Real Polanco offers spacious and comfortable accommodations, but potential guests should be aware of the varying conditions of the rooms and the distance from the lobby, which can be significant. With its charming spaces and attentive staff, the hotel provides a mostly pleasant stay, though its age shows in some aspects.
Camino Real Polanco Mexico receives mixed reviews regarding its bedding, though the majority lean positive. Many guests highlight the comfort of the beds, often describing them as very comfortable, super comfortable or even excellent. The pillows also receive commendation for their comfort, contributing positively to the overall sleeping experience.
However, there are some criticisms. The beds are frequently noted as being smaller than expected with a preference expressed for queen-sized beds rather than the smaller double beds provided. Some guests have mentioned that the beds are old or have outdated mattresses that are either too hard or excessively soft. Instances of poor sound insulation have also been reported, which can impact the quality of sleep.
Despite these critiques, the general consensus is that the beds are suitable for a good night's rest with many guests appreciating the comfort and quality of the bedding. The hotel features well-made, clean and comfortable beds, making it a reliable choice for travelers seeking a restful stay.
The cleanliness at Camino Real Polanco Mexico receives generally positive feedback from its guests. Visitors consistently describe the hotel as very clean, tidy and orderly with high hygiene standards maintained throughout the premises. Rooms are frequently noted as being both clean and comfortable, contributing to a pleasant stay.
Guests emphasize the impeccable cleanliness with many mentioning spotless rooms and well-kept facilities. The hotel's maintenance team appears attentive, ensuring areas from the public foyers to individual rooms meet cleanliness expectations. Although there are mentions of occasional lapses, such as rooms not being cleaned on particular days or encountering dusty areas, these instances seem to be exceptions rather than the rule.
Overall, the majority of reviews reflect satisfaction with cleanliness, appreciating the organized environment and the clear effort the hotel staff puts into maintaining a hygienic space. This focus on cleanliness, combined with friendly and helpful staff, makes Camino Real Polanco Mexico a well-regarded option for travelers who prioritize a clean and tidy stay.
Camino Real Polanco Mexico has garnered impressive feedback regarding its staff, who are frequently highlighted for their friendliness and attentiveness. Guests consistently commend the hotel’s employees for their exceptional service, which is evident across all areas of the establishment. The staff, from the bellboys and concierges to receptionists and waiters, are praised for their professionalism, efficiency and willingness to go above and beyond to meet guests' needs.
Many reviews note the staff’s courteous and polite demeanor, making the overall experience at the hotel pleasant and welcoming. Guests particularly appreciate the prompt and responsive service, indicating a high level of care and thoughtful attention to detail. The housekeeping and concierge services have also received high marks for their helpfulness and genuine desire to assist, ensuring a comfortable stay.
Despite the overwhelmingly positive feedback, a few guests reported occasional lapses, such as lack of prompt attention around the pool area and a slight disconnect in language communication. Additionally, there were isolated instances where certain staff members' attitudes were perceived as indifferent or not very helpful.
Nonetheless, the general consensus remains highly favorable, underscoring the hotel’s reputation for maintaining a high standard of service, which contributes significantly to guests’ satisfaction. The positive interactions with the staff, coupled with the comfortable, well-maintained facilities, make Camino Real Polanco Mexico a standout choice for travelers seeking both quality service and a hospitable environment.
At Camino Real Polanco Mexico, the Wi-Fi experience is a mixed bag. Many guests appreciate the complimentary Wi-Fi service provided by the hotel. Positive feedback highlights that Wi-Fi works fine and some even mentioned that the Wi-Fi speed was very good and fast at times, allowing for efficient usage without major issues. Particularly, the internet service includes features like Chromecast on the television which adds to guest convenience.
However, the praise is often overshadowed by reports of inconsistent and poor internet service. Issues like the Wi-Fi signal frequently being lost, slow connection speeds and intermittently unstable internet within the hotel are commonly mentioned. Some guests found the Wi-Fi to be slow and expensive, while others cited a lack of reliable coverage, especially in their rooms. Despite some instances of smooth connectivity, the overall experience with the hotel's Wi-Fi can be quite frustrating due to these recurring problems.
Therefore, while guests may manage basic online activities when the service is working well, the inconsistency of the hotel’s Wi-Fi makes it advisable for visitors who require dependable internet access to keep alternative solutions in mind.
The gym at Camino Real Polanco Mexico is generally well-received by its guests. It is frequently described as a well-equipped and modern facility with many noting its ample size and impressive selection of equipment. The fact that it is available 24 hours adds to its convenience and appeal. Guests often mention the gym in conjunction with the hotel’s swimming pool, highlighting the comprehensive fitness options available. Despite these positives, some guests feel that the gym can get quite crowded and that it could benefit from an expansion and refurbishment. Overall, the gym is considered excellent for a hotel and appreciated by those who prioritize fitness during their stay.
The pool facilities at Camino Real Polanco Mexico exhibit a mix of both strengths and areas in need of improvement. Many guests appreciate the heated pool, which provides warm water that is particularly enjoyable for children. The outdoor pool, surrounded by a garden, creates an oasis of tranquility in the bustling city. The pleasant pool area, complete with lounge chairs, is often highlighted as a nice place to relax.
However, some reviews mention the pool being closed for maintenance or construction, occasionally resulting in disappointment. The cleanliness of the pool area has also been flagged with reports of dirty conditions and missing tiles. Additionally, there have been times when the heating system was not functioning correctly, leading to uncomfortably warm or cold water temperatures. Despite these drawbacks, the overall feedback regarding the pool's architecture and the enjoyment it provides remains positive, particularly its appeal to families with kids.
Visitors also commend the excellent customer service at the pool, underscoring that despite occasional issues, their overall experience was satisfying.
Travelers to Camino Real Polanco Mexico consistently highlight the convenience and accessibility of parking at the hotel. Many guests were pleased to find that parking was often included in their booking, providing free parking options—an appreciated bonus considering the generally high cost of parking in the area. The parking location was frequently described as fantastic and conveniently placed, adding to the overall positive experience.
However, some reviews noted that the parking lot could benefit from modernization. While spacious and secure, finding a parking spot proved to be tricky for some and the reception process to pick up cars sometimes took longer than expected.
For those who prefer valet services, many were satisfied with the good and safe valet service offered by the hotel. Self-parking is also an option, ensuring flexibility for guests. Despite a few areas for improvement, the availability of parking and the inclusion in bookings make it a strong feature for visitors driving to the hotel.
'Camino Real Polanco Mexico' stands out as an ideal destination for families, creating a welcoming atmosphere full of activities and comforts designed especially for those traveling with children. The hotel offers family rooms and areas that ensure an enjoyable stay for all ages. With a heated pool that kids particularly love, a children's activities area and baby cots available upon request, it promises convenience and fun. The hotel is located in a great neighborhood, allowing families to explore a very safe area where walking paths are perfect for children. Reviews repeatedly emphasize the family-friendly and child-friendly nature of the hotel, which includes aspects like free stays for kids, a comfortable family area and an accommodating environment that even cares for elderly family members. For those prioritizing family comfort and activities, 'Camino Real Polanco Mexico' is highly recommended.
Located in a vibrant area, Camino Real Polanco Mexico is well-positioned for those seeking nighttime entertainment. Guests appreciate the proximity to a variety of bars, clubs and even a few nightclubs, making it easy to explore different nightspots within walking distance. Safety at night is a highlighted feature with many mentioning the security of the area for families. Though the music at the Blue Bar within the hotel can be too loud for comfortable conversation, the surrounding neighborhood offers plenty of alternatives for a lively evening out. Additionally, the nightlife options along Paseo de la Reforma are conveniently close, further enhancing the hotel's appeal for nightlife enthusiasts.
Camino Real Polanco Mexico offers a mixed experience when it comes to its five-star rating and facilities. While some guests feel that the hotel provides a genuine 5-star experience with excellent service and beautiful surroundings, others feel that it falls short of its luxurious promise, rating it closer to a three-star. The hotel's aesthetics are generally appreciated, but the service and some amenities have drawn criticism.
Guests who upgraded through Genius benefits found it to enhance their stay, yet many felt that certain aspects, such as room lighting and breakfast options, did not meet five-star standards. The VIP area and breakfast were particular points of disappointment for some, citing discomfort and limited choices. Additionally, the rooms, while nice, were not universally considered luxurious and customer service varied from exceptional to poor.
Despite these inconsistencies, the overall sentiment is that Camino Real Polanco Mexico offers good value for its price, though it might not meet the stringent criteria of five-star ratings by European standards.
Camino Real Polanco Mexico stands out as an ideal choice for business travelers due to its prime location at a great intersection, steps away from Parc Gandhi, making it a convenient starting point for business in the city. The hotel's facilities cater well to professional needs with a well-equipped business center, excellent conference facilities and supportive business services that make it an excellent venue for business events and meetings. The business lounge, featuring a garden view, is noted for its beauty and functionality, enhancing the business experience.
Guests appreciate the wide common areas, on-site restaurants and overall efficient and helpful staff, ensuring a smooth stay. The gym and good WiFi are additional perks, supporting the needs of business travelers who also seek relaxation and connectivity. While some reviews mentioned that internet speed could be improved, the majority found the WiFi service adequate for business purposes.
Breakfast at the hotel is highly rated for its quality and efficiency, a plus for those with tight schedules. Accommodations are praised for their suitability for working, providing the necessary comforts and amenities expected during a business trip. Camino Real Polanco Mexico's downtown location further enhances its appeal, offering easy access to the city's business districts.
In summary, the hotel’s well-designed business amenities, professional services and convenient location make Camino Real Polanco Mexico an excellent choice for business travelers and events.
Camino Real Polanco Mexico offers a generally positive experience for guests with disabilities, featuring good facilities tailored to their needs. The hotel boasts efficient wheelchair accessibility and disabled-friendly setups with accessible bathrooms and supportive tools to enhance the stay. Guests have commended the excellent wheelchair access and the welcoming nature of staff, making accessibility a priority. However, it's important to note that the entrance may not be the most pleasant or wheelchair-friendly and certain areas of the property could be challenging due to numerous stairs and a lack of ramps. Overall, while the hotel strives for accessibility, some areas may still need improvement to be fully accessible for all guests with disabilities.
The Camino Real Polanco Mexico receives high praise for its heated pool, which is consistently described as fantastic, lovely and amazing. Guests frequently note the pool's warmth, making it a particularly attractive feature during winter months. Families especially appreciate the heated outdoor pool with many mentioning its appeal for children. Cleanliness and comfort also stand out as positive aspects, contributing to an enjoyable swimming experience. The pool is not only large but also climatized, ensuring a consistently pleasant temperature. Whether it's a rooftop or outdoor setting, the heated pool is a highlight for guests, adding significant value to their stay.
The outdoor pool at Camino Real Polanco Mexico has garnered substantial praise from guests. Nestled within a central garden, the pool area stands out as a key highlight of the hotel, celebrated for its great location and overall ambiance. Guests appreciate the easy access due to its ground floor position, complemented by a pleasant sunbathing area with comfortable sunbeds. The pool itself is noted for its impressive size and is heated, ensuring a relaxing experience regardless of the weather. The addition of an outdoor jacuzzi further enhances the appeal. Overall, the pool area, combined with the surrounding gardens, offers a clean, comfortable and enjoyable environment for guests to unwind.
Camino Real Polanco Mexico stands out as an excellent hotel with a romantic ambiance, perfect for honeymooners. Guests consistently mention that the hotel feels like a five-star establishment, enhancing the experience for couples celebrating special occasions. The honeymoon suite is frequently highlighted for its luxurious setting, providing an ideal honeymoon stay. Many couples have selected the hotel for their honeymoon getaway and were pleased with the dedicated honeymoon packages available. Whether it's the honeymoon room or suite, the hotel ensures a memorable and romantic stay for newlyweds.
Camino Real Polanco Mexico offers a luxurious experience characterized by beautiful architecture and modern facilities. The hotel provides spacious, modern rooms that exude a plush and comforting ambiance. Guests frequently highlight the luxurious appearance and five-star amenities, from the iconic rooms to the beautiful gardens that enhance the stay. The staff is helpful, adding to the overall luxury feel. The lobby and overall space maintain a classic yet luxurious vibe, making the experience feel high-end from top to bottom. Luxury restaurants and top-class facilities contribute to the overall five-star experience in this strategically located hotel.
Camino Real Polanco Mexico with its unique and intriguing design originally crafted for the 1968 Olympics, offers an inviting blend of modern amenities and classic charm. Known for its romantic ambiance, it is an ideal destination for couples seeking a memorable getaway. The hotel exudes a romantic vibe, making it perfect for celebrating special occasions like anniversaries. Guests consistently praise the romantic views and the idyllic setting, which contribute to a lovely stay. Whether for a weekend escape or a longer, more intimate retreat, Camino Real Polanco Mexico serves as a perfect spot for those in search of romance.
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Location
The centrality of the hotel means that guests can effortlessly explore nearby museums, restaurants, galleries and high-end shops. Many reviews highlight the convenience of walking to local eateries and leisure areas, emphasizing the hotel's perfect blend of tranquility and accessibility. The ease of getting around, whether by foot or via well-connected transport routes, is a recurring theme, making the hotel a hub for exploring not just Polanco but also neighboring areas like Roma, Condesa and Reforma Avenue.
Apart from its strategic location, the hotel's architecture and spacious rooms also receive significant commendation, adding to the overall satisfaction of those who stay there. The blend of convenience and comfort makes Camino Real Polanco Mexico a highly recommended choice for visitors to Mexico City.
Breakfast
While many guests find the breakfast worth the extra cost, others note that it can be quite pricey, sometimes questioning if it should be included in the room rate. Despite the cost, the excellent selection and quality often make up for it, indicating that it’s a worthwhile indulgence.
Some guests enjoy the quieter and more exclusive dining experience at the executive club lounge, where breakfast and light snacks receive high marks for quality and service. However, a few guests faced minor inconveniences like crowded breakfast halls and inconsistent breakfast validations.
Overall, the breakfast experience at Camino Real Polanco Mexico is highly regarded, offering a tasty and ample start to the day in a perfect location that complements the hotel's ambiance and service.
Dinner
The hotel houses several other highly-rated dining establishments, such as the BeefBar which is often mentioned for its excellent offerings. The Blue Bar and Tamayo Café also receive positive remarks, particularly for their service and ambiance. Despite some critiques about the limited menu at La Huerta and occasional comments on high prices, most reviews emphasize the fantastic dining experiences available.
Visitors appreciate the variety of food and beverage options, including room service, which most guests find reliable. The availability of different cuisines and the quality of food are frequently described as unbeatable. While some guests feel that the food at the Spanish restaurant and the general pricing could be improved, the overall sentiment remains decidedly positive with many celebrating the luxury dining experience offered at a somewhat premium price.
In conclusion, Camino Real Polanco Mexico is renowned for its gastronomic diversity and high-quality dining options, making it a notable choice for travelers seeking excellent culinary experiences during their stay.
Rooms
However, not all reviews are entirely positive. Numerous guests point out that many rooms are dated, citing old carpets, outdated furniture and a general need for renovation. Some ground floor rooms are criticized for having a musty smell and others for being poorly lit or noisy. Additionally, the layout of the hotel can be inconvenient with some rooms situated far from the main lobby.
Despite these drawbacks, the hotel’s elegant architecture and beautifully decorated common areas receive high marks. The staff is generally attentive, ensuring that rooms are kept clean and addressing guests' needs promptly. While some amenities such as coffee machines and minibars are missing in basic rooms, the variety of restaurant choices on-site and dedicated taxi services are appreciated.
Overall, Camino Real Polanco offers spacious and comfortable accommodations, but potential guests should be aware of the varying conditions of the rooms and the distance from the lobby, which can be significant. With its charming spaces and attentive staff, the hotel provides a mostly pleasant stay, though its age shows in some aspects.
Beds
However, there are some criticisms. The beds are frequently noted as being smaller than expected with a preference expressed for queen-sized beds rather than the smaller double beds provided. Some guests have mentioned that the beds are old or have outdated mattresses that are either too hard or excessively soft. Instances of poor sound insulation have also been reported, which can impact the quality of sleep.
Despite these critiques, the general consensus is that the beds are suitable for a good night's rest with many guests appreciating the comfort and quality of the bedding. The hotel features well-made, clean and comfortable beds, making it a reliable choice for travelers seeking a restful stay.
Cleanliness
Guests emphasize the impeccable cleanliness with many mentioning spotless rooms and well-kept facilities. The hotel's maintenance team appears attentive, ensuring areas from the public foyers to individual rooms meet cleanliness expectations. Although there are mentions of occasional lapses, such as rooms not being cleaned on particular days or encountering dusty areas, these instances seem to be exceptions rather than the rule.
Overall, the majority of reviews reflect satisfaction with cleanliness, appreciating the organized environment and the clear effort the hotel staff puts into maintaining a hygienic space. This focus on cleanliness, combined with friendly and helpful staff, makes Camino Real Polanco Mexico a well-regarded option for travelers who prioritize a clean and tidy stay.
Staff
Many reviews note the staff’s courteous and polite demeanor, making the overall experience at the hotel pleasant and welcoming. Guests particularly appreciate the prompt and responsive service, indicating a high level of care and thoughtful attention to detail. The housekeeping and concierge services have also received high marks for their helpfulness and genuine desire to assist, ensuring a comfortable stay.
Despite the overwhelmingly positive feedback, a few guests reported occasional lapses, such as lack of prompt attention around the pool area and a slight disconnect in language communication. Additionally, there were isolated instances where certain staff members' attitudes were perceived as indifferent or not very helpful.
Nonetheless, the general consensus remains highly favorable, underscoring the hotel’s reputation for maintaining a high standard of service, which contributes significantly to guests’ satisfaction. The positive interactions with the staff, coupled with the comfortable, well-maintained facilities, make Camino Real Polanco Mexico a standout choice for travelers seeking both quality service and a hospitable environment.
Wi-Fi
However, the praise is often overshadowed by reports of inconsistent and poor internet service. Issues like the Wi-Fi signal frequently being lost, slow connection speeds and intermittently unstable internet within the hotel are commonly mentioned. Some guests found the Wi-Fi to be slow and expensive, while others cited a lack of reliable coverage, especially in their rooms. Despite some instances of smooth connectivity, the overall experience with the hotel's Wi-Fi can be quite frustrating due to these recurring problems.
Therefore, while guests may manage basic online activities when the service is working well, the inconsistency of the hotel’s Wi-Fi makes it advisable for visitors who require dependable internet access to keep alternative solutions in mind.
Gym
Pool
However, some reviews mention the pool being closed for maintenance or construction, occasionally resulting in disappointment. The cleanliness of the pool area has also been flagged with reports of dirty conditions and missing tiles. Additionally, there have been times when the heating system was not functioning correctly, leading to uncomfortably warm or cold water temperatures. Despite these drawbacks, the overall feedback regarding the pool's architecture and the enjoyment it provides remains positive, particularly its appeal to families with kids.
Visitors also commend the excellent customer service at the pool, underscoring that despite occasional issues, their overall experience was satisfying.
Parking
However, some reviews noted that the parking lot could benefit from modernization. While spacious and secure, finding a parking spot proved to be tricky for some and the reception process to pick up cars sometimes took longer than expected.
For those who prefer valet services, many were satisfied with the good and safe valet service offered by the hotel. Self-parking is also an option, ensuring flexibility for guests. Despite a few areas for improvement, the availability of parking and the inclusion in bookings make it a strong feature for visitors driving to the hotel.
Family
Nightlife
5 Star
Guests who upgraded through Genius benefits found it to enhance their stay, yet many felt that certain aspects, such as room lighting and breakfast options, did not meet five-star standards. The VIP area and breakfast were particular points of disappointment for some, citing discomfort and limited choices. Additionally, the rooms, while nice, were not universally considered luxurious and customer service varied from exceptional to poor.
Despite these inconsistencies, the overall sentiment is that Camino Real Polanco Mexico offers good value for its price, though it might not meet the stringent criteria of five-star ratings by European standards.
Business
Guests appreciate the wide common areas, on-site restaurants and overall efficient and helpful staff, ensuring a smooth stay. The gym and good WiFi are additional perks, supporting the needs of business travelers who also seek relaxation and connectivity. While some reviews mentioned that internet speed could be improved, the majority found the WiFi service adequate for business purposes.
Breakfast at the hotel is highly rated for its quality and efficiency, a plus for those with tight schedules. Accommodations are praised for their suitability for working, providing the necessary comforts and amenities expected during a business trip. Camino Real Polanco Mexico's downtown location further enhances its appeal, offering easy access to the city's business districts.
In summary, the hotel’s well-designed business amenities, professional services and convenient location make Camino Real Polanco Mexico an excellent choice for business travelers and events.
Accessible
Heated Pool
Outdoor Pool
Honeymoon
Luxury
Romantic
Yes, Camino Real Polanco Mexico has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Camino Real Polanco Mexico.
No, Camino Real Polanco Mexico doesn't allow dogs.
Yes, parking facilities are available at Camino Real Polanco Mexico.
Yes, Camino Real Polanco Mexico has a gym.
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