Hotel México Plaza Querétaro
Queretaro
20.57711200,
-100.41855300
,
Carretera 45d Querétaro-celaya, Dentro De Hilvana Outlet
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Summary of reviewsHotel México Plaza Querétaro is highly regarded for its excellent location and overall comfort. Its strategic position near shopping plazas, outlets and major highways offers easy accessibility for both tourists and business travelers. The hotel's placement within a commercial area provides added convenience with amenities like supermarkets, cinemas and various stores close by. Although some guests reported minor issues with locating the entrance and occasional external noise, the overall sentiment is positive, particularly noting the hotel's quiet environment which is ideal for rest and relaxation.
Guests appreciate the hotel's spacious, modern and clean rooms, which are beautifully decorated and come equipped with convenient amenities like coffee makers, ironing equipment and hairdryers. The comfortable beds and thoughtful interior design add to a pleasant stay. While there are occasional maintenance issues and some isolated minor complaints regarding cleanliness and room service delays, these do not significantly detract from the overall guest experience.
The hotel staff consistently receive praise for their friendliness and attentiveness, contributing to a welcoming atmosphere. Guests often highlight the excellent service, though there are infrequent mentions of less satisfactory interactions with reception staff. The combination of good service, clean facilities and a secure environment makes the hotel a top choice for many visitors.
When it comes to dining, the breakfast experience is mixed. Some guests enjoy the taste and service, particularly praising certain staff and the quality of the food. However, many feel that the variety and portion sizes are lacking with common complaints about the limited selection and simple offerings. Dinner options also face criticism, primarily due to limited availability and inconsistent service. Despite reasonable prices, improvements in food quality and service reliability are needed.
The hotel offers free WiFi, though feedback is mixed. Several guests report slow and intermittent connections, which can be frustrating for those needing reliable internet access. While there are positive remarks about internet service, connectivity issues are a recurring concern.
Additional amenities include a gym, which is appreciated for maintaining exercise routines, though it is noted to be small and occasionally equipped with non-operational machines. The cleanliness and modern feel of the hotel are consistently praised, contributing to a comfortable and enjoyable stay for most guests.
Overall, Hotel México Plaza Querétaro is a favorable choice for visitors, offering excellent service, comfortable and well-maintained accommodations and a strategic location. While there are areas for improvement, particularly in dining and internet services, the positive aspects of the hotel make it a recommended option for both business and leisure travelers.
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Guests appreciate the hotel's spacious, modern and clean rooms, which are beautifully decorated and come equipped with convenient amenities like coffee makers, ironing equipment and hairdryers. The comfortable beds and thoughtful interior design add to a pleasant stay. While there are occasional maintenance issues and some isolated minor complaints regarding cleanliness and room service delays, these do not significantly detract from the overall guest experience.
The hotel staff consistently receive praise for their friendliness and attentiveness, contributing to a welcoming atmosphere. Guests often highlight the excellent service, though there are infrequent mentions of less satisfactory interactions with reception staff. The combination of good service, clean facilities and a secure environment makes the hotel a top choice for many visitors.
When it comes to dining, the breakfast experience is mixed. Some guests enjoy the taste and service, particularly praising certain staff and the quality of the food. However, many feel that the variety and portion sizes are lacking with common complaints about the limited selection and simple offerings. Dinner options also face criticism, primarily due to limited availability and inconsistent service. Despite reasonable prices, improvements in food quality and service reliability are needed.
The hotel offers free WiFi, though feedback is mixed. Several guests report slow and intermittent connections, which can be frustrating for those needing reliable internet access. While there are positive remarks about internet service, connectivity issues are a recurring concern.
Additional amenities include a gym, which is appreciated for maintaining exercise routines, though it is noted to be small and occasionally equipped with non-operational machines. The cleanliness and modern feel of the hotel are consistently praised, contributing to a comfortable and enjoyable stay for most guests.
Overall, Hotel México Plaza Querétaro is a favorable choice for visitors, offering excellent service, comfortable and well-maintained accommodations and a strategic location. While there are areas for improvement, particularly in dining and internet services, the positive aspects of the hotel make it a recommended option for both business and leisure travelers.
Business Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Hotel México Plaza Querétaro receives high praise for its strategic and convenient location. Guests frequently highlight its proximity to key points like shopping plazas, outlets and the Qro Celaya highway, which makes it easily accessible and ideal for quick commutes to work or tourist activities. The hotel's setting inside a commercial area provides easy access to amenities like supermarkets, cinemas and various stores, adding an extra layer of convenience.
Although some reviewers noted challenges with locating the entrance initially and mentioned minor issues like external noise and occasional unpleasant smells, the overall sentiment towards the hotel's location remains positive. Guests appreciate the comfortable, clean and spacious rooms, which are well-designed and feature excellent attention to interior details. The hotel is described as very quiet, making it a perfect spot for rest and relaxation, particularly valuable for those visiting Querétaro for work.
Additionally, ample parking facilities and the security of the shopping mall environment receive favorable remarks. While not centrally located, the ease of access to both the city center and highway ensures that guests can navigate the area with relative ease. Overall, the excellent location, combined with good pricing and friendly staff, makes Hotel México Plaza Querétaro a top choice for visitors.
The breakfast experience at Hotel México Plaza Querétaro receives mixed reviews from guests. On the positive side, some visitors appreciated the service and found the breakfast tasty, praising specific staff members like Miss Verónica and the chefs for their excellent service. Many also noted that what was available for breakfast was good and the buffet was described as delicious by a few guests.
However, a common theme among reviews is the lack of variety and limited selection in the breakfast offerings. Many guests felt that the breakfast was overly basic, often describing it as simple and noting that it usually consisted of just coffee or tea and some bread. Several reviews also mentioned that the breakfast included in their package didn't meet expectations with some describing it as insufficient, very limited and not worth the cost. Guests frequently suggested that the hotel should improve the variety and quality of the breakfast menu.
Breakfast being served late or ending early was an issue for some, making it difficult for guests to have a timely meal. There were also complaints about the quality of the food with descriptors such as flavorless, cold and tasteless appearing multiple times. Specific items like the orange juice were criticized for being diluted.
Overall, while there are some positive mentions about the taste and service of the breakfast, the overwhelming feedback calls for significant improvements in variety, portion sizes and overall quality to enhance the guest experience.
Guests of Hotel México Plaza Querétaro generally find the cost of breakfast and dinner to be reasonable. However, there are numerous areas of concern when it comes to the quality and service of dinner at the hotel. Many guests have commented on the limited dinner schedule and lack of a dedicated restaurant for evening meals. This leaves visitors with very few options for nighttime dining, as there are no vending machines or alternative food sources available after room service ends at 9:30 pm.
Several guests have pointed out that the food could be improved with some describing it as greasy or not quite meeting their expectations. There have also been instances where certain menu items were unavailable and the food that did arrive was often delayed and semi-cold. Additionally, the service at the restaurant has been criticized for being subpar with staff not always attentive or responsive and room service being inconsistent.
Overall, while the pricing might be seen as fair, the dining experience could use significant improvements in terms of service efficiency, food quality and availability of dining options.
Hotel México Plaza Querétaro receives numerous commendations for its spacious, comfortable rooms that are beautifully decorated and furnished. Guests frequently highlight the modern and clean facilities, alongside the excellent size of the rooms which often come equipped with convenient amenities like coffee makers, ironing equipment and hairdryers. Particularly notable is the comfort of the beds and the overall cleanliness, contributing to a very comfortable stay.
The hotel infrastructure is well-maintained and many rooms offer delightful views of the city, adding to the aesthetic appeal. The quality of finishes in the rooms is often praised, as is the attention to detail in the interior design, contributing to a pleasant and visually appealing environment.
However, some reviews mention areas for improvement. Issues such as initial unpleasant smells, occasional maintenance mishaps like malfunctioning air conditioning, drainage problems in the bathrooms and delayed room cleaning service were noted by guests. Additionally, certain amenities like the coffee makers were sometimes found to be less than satisfactory in terms of cleanliness and functionality.
Despite some minor drawbacks, the overall guest experience at Hotel México Plaza Querétaro seems largely positive with the comfort, spaciousness and modernity of the rooms standing out as key highlights, complemented by the clean, well-decorated facilities.
Hotel México Plaza Querétaro offers a diverse sleeping experience, consistently praised for its comfortable accommodations. Many guests find the beds and pillows to be exceptionally comfortable, highlighting the overall comfort of the rooms. While some reviews mention that pillows can be a bit too hard or high, the general sentiment is that the beds provide a restful night's sleep. Despite occasional remarks about firm mattresses or initial discomfort, the majority of visitors appreciate the cleanliness and comfort provided by the beds. The hotel's focus on room and bed comfort seems to be a significant positive aspect of guests' stays.
Hotel México Plaza Querétaro has consistently received praise for its high standards of cleanliness, comfort and modern facilities. Guests repeatedly note that the rooms are clean, spacious and welcoming, making for a pleasant and comfortable stay. The hotel maintains cleanliness in both private rooms and common areas, ensuring that guests feel at ease throughout the premises.
The modern touch of the hotel's design and facilities adds to the positive experience with many guests appreciating the well-maintained common areas and overall cleanliness. The comfortable beds and quiet ambiance contribute to a restful stay for many visitors.
However, while the general sentiment leans strongly toward positive remarks about cleanliness, a few guests have mentioned specific areas needing improvement. Some reviews pointed out issues with the cleanliness of hallways, carpets and occasional lapses in room cleaning services. Despite these isolated incidents, the majority of guests leave satisfied with the hotel's cleanliness and upkeep, often commending the housekeeping staff for their efforts.
In summary, Hotel México Plaza Querétaro is highly regarded for its clean, comfortable and modern environment, providing a satisfying stay for most of its guests.
Hotel México Plaza Querétaro has consistently received praise for its staff, which are described as very friendly, kind and attentive. Many reviews highlight the excellent service provided by the staff, noting their warmth and helpfulness. Guests often mention that the service goes above and beyond, making their stay pleasant and comfortable.
However, not all feedback is positive. There are isolated reports of issues with reception, such as slow check-in processes, unresponsive or rude receptionists and a lack of problem resolution. Some guests have had less-than-ideal interactions with certain staff members, noting unpreparedness and inattentiveness.
Despite these occasional shortcomings, the overall sentiment reflects a generally positive experience with the hotel staff, acknowledging their friendliness and the good service they provide. Most guests leave satisfied with the staff's treatment, although there is room for improvement in reception and management responsiveness.
Hotel México Plaza Querétaro garners mixed reviews regarding its WiFi and internet services. Several guests have reported that the WiFi is very slow and intermittent, leading to difficulties in connecting to essential services like Zoom or streaming on TV. In some instances, guests were unable to connect to WiFi at all with the signal either being lost frequently or completely unavailable in their rooms. Mobile signal issues were also highlighted and the internet service seemed to fail when multiple devices were connected. On a positive note, a few reviews acknowledged good internet service, but overall, the hotel's connectivity appears to be a common area of concern for visitors.
Hotel México Plaza Querétaro offers guests a gym, providing an option for those who wish to maintain their workout routines. The gym is equipped with treadmills, catering to cardio enthusiasts. However, it has been noted that the space is quite small and you may need to leave your ID at the counter to access it. While the gym does have some functional equipment, other machines sometimes are not operational and bicycles are not available. In summary, the hotel's gym, though present and featuring key equipment like treadmills, may not fully meet the expectations of those looking for a comprehensive workout facility.
Hotel México Plaza Querétaro is praised for its excellent service and friendly, helpful staff. The hotel features clean and comfortable facilities, making it a favorable choice for many guests. Rooms are spacious, well-equipped and the beds are notably comfortable. Many guests express their satisfaction with the overall quality and comfort, considering it a good four-star property worth recommending. The hotel is often described as a great place to stay with positive mentions of its peaceful and well-designed environment. Guests frequently state their intention to return and recommend the hotel to others.
However, there are a few areas where the hotel could improve. For example, the breakfast offering is basic and not as complete as guests expect from a four-star hotel. Additionally, some find the location to be farther from downtown than anticipated and the hotel lacks certain basic personal items for sale. There are occasional issues with power outages affecting water supply. Despite these minor drawbacks, the hotel remains highly recommended for its excellent service and comfortable accommodations.
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Location
Although some reviewers noted challenges with locating the entrance initially and mentioned minor issues like external noise and occasional unpleasant smells, the overall sentiment towards the hotel's location remains positive. Guests appreciate the comfortable, clean and spacious rooms, which are well-designed and feature excellent attention to interior details. The hotel is described as very quiet, making it a perfect spot for rest and relaxation, particularly valuable for those visiting Querétaro for work.
Additionally, ample parking facilities and the security of the shopping mall environment receive favorable remarks. While not centrally located, the ease of access to both the city center and highway ensures that guests can navigate the area with relative ease. Overall, the excellent location, combined with good pricing and friendly staff, makes Hotel México Plaza Querétaro a top choice for visitors.
Breakfast
However, a common theme among reviews is the lack of variety and limited selection in the breakfast offerings. Many guests felt that the breakfast was overly basic, often describing it as simple and noting that it usually consisted of just coffee or tea and some bread. Several reviews also mentioned that the breakfast included in their package didn't meet expectations with some describing it as insufficient, very limited and not worth the cost. Guests frequently suggested that the hotel should improve the variety and quality of the breakfast menu.
Breakfast being served late or ending early was an issue for some, making it difficult for guests to have a timely meal. There were also complaints about the quality of the food with descriptors such as flavorless, cold and tasteless appearing multiple times. Specific items like the orange juice were criticized for being diluted.
Overall, while there are some positive mentions about the taste and service of the breakfast, the overwhelming feedback calls for significant improvements in variety, portion sizes and overall quality to enhance the guest experience.
Dinner
Several guests have pointed out that the food could be improved with some describing it as greasy or not quite meeting their expectations. There have also been instances where certain menu items were unavailable and the food that did arrive was often delayed and semi-cold. Additionally, the service at the restaurant has been criticized for being subpar with staff not always attentive or responsive and room service being inconsistent.
Overall, while the pricing might be seen as fair, the dining experience could use significant improvements in terms of service efficiency, food quality and availability of dining options.
Rooms
The hotel infrastructure is well-maintained and many rooms offer delightful views of the city, adding to the aesthetic appeal. The quality of finishes in the rooms is often praised, as is the attention to detail in the interior design, contributing to a pleasant and visually appealing environment.
However, some reviews mention areas for improvement. Issues such as initial unpleasant smells, occasional maintenance mishaps like malfunctioning air conditioning, drainage problems in the bathrooms and delayed room cleaning service were noted by guests. Additionally, certain amenities like the coffee makers were sometimes found to be less than satisfactory in terms of cleanliness and functionality.
Despite some minor drawbacks, the overall guest experience at Hotel México Plaza Querétaro seems largely positive with the comfort, spaciousness and modernity of the rooms standing out as key highlights, complemented by the clean, well-decorated facilities.
Beds
Cleanliness
The modern touch of the hotel's design and facilities adds to the positive experience with many guests appreciating the well-maintained common areas and overall cleanliness. The comfortable beds and quiet ambiance contribute to a restful stay for many visitors.
However, while the general sentiment leans strongly toward positive remarks about cleanliness, a few guests have mentioned specific areas needing improvement. Some reviews pointed out issues with the cleanliness of hallways, carpets and occasional lapses in room cleaning services. Despite these isolated incidents, the majority of guests leave satisfied with the hotel's cleanliness and upkeep, often commending the housekeeping staff for their efforts.
In summary, Hotel México Plaza Querétaro is highly regarded for its clean, comfortable and modern environment, providing a satisfying stay for most of its guests.
Staff
However, not all feedback is positive. There are isolated reports of issues with reception, such as slow check-in processes, unresponsive or rude receptionists and a lack of problem resolution. Some guests have had less-than-ideal interactions with certain staff members, noting unpreparedness and inattentiveness.
Despite these occasional shortcomings, the overall sentiment reflects a generally positive experience with the hotel staff, acknowledging their friendliness and the good service they provide. Most guests leave satisfied with the staff's treatment, although there is room for improvement in reception and management responsiveness.
Wi-Fi
Gym
4 Star
However, there are a few areas where the hotel could improve. For example, the breakfast offering is basic and not as complete as guests expect from a four-star hotel. Additionally, some find the location to be farther from downtown than anticipated and the hotel lacks certain basic personal items for sale. There are occasional issues with power outages affecting water supply. Despite these minor drawbacks, the hotel remains highly recommended for its excellent service and comfortable accommodations.
No, Hotel México Plaza Querétaro doesn't have any pool.
No, a spa isn't available at Hotel México Plaza Querétaro.
No, Hotel México Plaza Querétaro doesn't allow dogs.
No, parking facilities aren't available at Hotel México Plaza Querétaro.
Yes, Hotel México Plaza Querétaro has a gym.
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